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Added 2 mins ago
S
Study Abroad Coordinator
SAIT
Calgary, AB
- Temporary
Salary range: $74,137.05 - $80,998.45. Placement within the range is typically based upon a review of skills, experience, and internal equity.
Added 2 mins ago
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Business Systems Analyst
SAIT
Calgary, AB
- Temporary
Salary range: $86,000 - $96,000 Placement within the range is typically based upon a review of skills, experience, and internal equity.
Added 2 mins ago
RL
Anodizing Operator-Day Shift (4 Months Contract)
Romet Limited
ON · Mississauga, ON
- Full-time
ROMET Limited was founded in 1972. Today, Romet is an international market leader that provides end-to-end measurement solutions to natural gas utilities across the globe by providing…
Added 2 mins ago
RL
Electronics Assembler - Afternoon Shift (2 months contract)
Romet Limited
ON · Mississauga, ON
- Full-time
ROMET Limited was founded in 1972. Today, Romet is an international market leader that provides end-to-end measurement solutions to natural gas utilities across the globe by providing…
Added 2 mins ago
D
Customer Care Specialist - (M/W)
Dayuse
Montreal, QC
- $43,000 to $50,000 CAD / year
- Contract
Dayuse is the global leader in daytime hotel bookings. We open up a new world of possibilities for our customers, allowing them to enjoy luxury hotel amenities for a few hours, whether for…
Added 2 mins ago
BS
Part-Time Cashier
Browns Shoes
Mississauga, ON
- Part-time
A customer-focused attitude - whether you have 1+ years of experience as a cashier or are eager to learn, if you’re passionate about helping people, we want you on our team.
Added 2 mins ago
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Route Trainee - UniFirst Canada
UniFirst
Montreal, QC
- Full-time
…confiance et la fidélité à chaque interaction. Vous comprenez que l'expérience client est au cœur de toutes nos…
Added 3 mins ago
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Senior Manager Strategy and Innovation
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 3 mins ago
MI
Team Leader
Mondelēz International
Toronto, ON · Plant - Gladstone - Toronto, Canada
- Full-time
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
Added 3 mins ago
WM
Plant Supervisor I
Waste Management, Inc. (WM)
Calgary, AB
- Full-time
Maintain a high level of customer satisfaction, either internally or externally. Coordinate customer needs by adhering to a defined processing schedule.
Added 3 mins ago
WM
Dispatcher
Waste Management, Inc. (WM)
Calgary, AB
- Full-time
2 years experience, preferably in Transportation, Logistics, Routing and Customer Service
Added 3 mins ago
WM
Laborer
Waste Management, Inc. (WM)
Brampton, ON
- Full-time
…by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work…
Added 3 mins ago
CT
E-Commerce Representative (Bilingual)
Canadian Tire Corporation
Calgary, AB · Kitchener, ON · Quarry Park
- Full-time
Identify and share opportunities to improve systems, processes, operational efficiency, and the overall customer and user experience.
Added 3 mins ago
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Regional Director of Trust - Prairies
BMO
Calgary, AB · CALG
- Full-time
Provides high quality sales and service to Trust & Estate clients to deliver an exceptional client experience. Provides technical expertise for all aspects of Trust & Estate account…
Added 3 mins ago
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Personal Banking Associate
BMO
Montreal, QC
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 3 mins ago
Inside Sales Representative
Sonepar
Edmonton, AB
You will be joining a market leader with over 40 years of experience to help you elevate your potential.
Added 3 mins ago
store manager - Milton, ON
Starbucks
Milton, ON
3 years retail / customer service management experience
Added 3 mins ago
Manager, Business Management
Hydro One Networks Inc
Toronto, ON
…across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 3 mins ago
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Chef de la Planification Budgétaire et de la Gouvernance / Head of Business Planning & Governance
Airbus
Mirabel, QC
- Full-time
Vous avez une expérience en gestion de programme/projet, vous souhaitez travailler dans l’environnement du service à la clientèle au sein d’une équipe dynamique et vous souhaitez évoluer et…
Added 3 mins ago
MC
Director, Sales and Business Development
Masco Canada
Mississauga, ON · St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
At Masco Canada, we’re passionate about delivering innovative solutions and exceptional customer experiences. We’re looking for a Director, Sales and Business Development, to join our Sales…
Added 17 mins ago
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Audiologist
Beltone
St. John's, NL · NL, St. John's
- Full-time
Create an exceptional patient experience for the customer by counselling and instructing
Added 17 mins ago
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Hearing Instrument Specialist
Beltone
Strathmore, AB
- Full-time
Create an exceptional patient experience for the customer by counselling and instructing
Added 17 mins ago
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Hearing Care Practitioner
Beltone
St. John's, NL · NL, St. John's
- Full-time
Create an exceptional patient experience for the customer by counselling and instructing
Added 17 mins ago
B
Hearing Instrument Specialist
Beltone
AB
- Full-time
Create an exceptional patient experience for the customer by counselling and instructing
Added 17 mins ago
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Student Success Manager
Kaplan
Edmonton, AB · KAP Edmonton University of Alberta
- $95,000 to $105,000 CAD / year
- Full-time
We are looking for a passionate leader who can bring their experience in international education, student success, and team leadership to our growing team as a Student Success Manager. The…

UPS

Brokerage Customer Service Associate

Fredericton, NB, Canada

Hourly Wage: $18,25/hr. · Temporary

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Job details

Pay: Hourly Wage: $18,25/hr.
Job type: Temporary
Apply by: Dec 2, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

Job Summary

UPS is looking for a detail-oriented and customer-focused Customs Brokerage Associate to support our Brokerage and International operations team. In this role, you will facilitate customs clearance activities by reviewing shipment documentation, identifying discrepancies, preparing customs entries, and ensuring compliance with Canadian customs regulations and government requirements.

The successful candidate will work closely with customers, customs authorities, overseas offices, carriers, and internal teams to support the timely movement of international shipments while maintaining a high level of accuracy and service.

Location: 900 HANWELL ROAD FREDERICTON, NB

Job Type: Full-Time, Temporary

Shift: Monday to Friday |10:00am to 6:30pm

Scheduled Hours: 40 hours per week

Hourly Wage: $18,25/hr.

Duration: Until March 23, 2027

Key Responsibilities

Review commercial invoices, shipping documentation, and customs paperwork for accuracy and completeness.
Prepare and submit customs entries in accordance with applicable regulations and procedures.
Apply tariff classifications and verify shipment information to support accurate duty and tax assessments.
Investigate and resolve documentation discrepancies by communicating with customers, foreign origins, and internal teams.
Monitor customs clearance activities and follow up to ensure timely release of shipments.
Coordinate freight movement and delivery arrangements with carriers and operational partners.
Respond to customer inquiries regarding customs requirements, shipment status, and clearance processes.
Maintain accurate shipment records and perform data entry within brokerage systems.
Support audits, compliance reviews, reporting, and administrative activities as required.
Build and maintain positive relationships with customers and internal stakeholders.
Assist with process improvement initiatives and operational support activities.

Qualifications

Required

High school diploma or equivalent.
Strong administrative, organizational, and problem-solving skills.
Excellent verbal and written communication skills.
Bilingualism (English and French) strongly preferred
Ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and accuracy.
Proficiency with Microsoft Office applications and data entry systems.
Ability to work independently and collaboratively within a team environment.

Preferred

Experience in customs brokerage, transportation, logistics, international trade, or a related administrative field.
Knowledge of customs operations, import/export procedures, and government regulatory requirements.
Understanding of tariff classification and Harmonized System (HS) codes.
Experience reviewing commercial documentation and resolving discrepancies.
Previous customer service or client-facing experience.

Skills & Competencies

Customs and Trade Compliance
Documentation Review and Accuracy
Customer Service Excellence
Critical Thinking and Problem Solving
Communication and Relationship Management
Data Analysis and Verification
Time Management and Prioritization
Teamwork and Collaboration
Regulatory Compliance

Why Join UPS?

Gain valuable experience in international trade and customs brokerage.
Work for a global leader in logistics and supply chain solutions.
Develop expertise in customs regulations, compliance, and international shipping.
Join a collaborative team focused on operational excellence and customer success.

__________________________________

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

All candidates must successfully complete a series of interviews in order to qualify. Background and reference checks will also be required

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More about this job

Responsibilities

Review shipment and customs documents, prepare customs entries, verify tariff classifications, and resolve discrepancies to support compliant and timely shipment clearance. Coordinate with customers, customs authorities, carriers, overseas offices, and internal teams while maintaining records and supporting audits and operational improvements.

Requirements

A high school diploma or equivalent is required, along with strong administrative, organizational, communication, and problem-solving skills. Candidates should be detail-oriented, proficient with Microsoft Office and data-entry systems, and able to manage competing priorities; bilingual English and French ability is strongly preferred, while customs, logistics, or international trade experience is an asset.

Skills

Customs Compliance
Documentation Review
Customer Service
Critical Thinking
Problem Solving
Communication
Relationship Management
Data Verification
Time Management
Prioritization
Teamwork
Tariff Classification
Data Entry
Microsoft Office
Attention To Detail

Visa sponsorship

Not detected in the job text

Keywords

Customs Brokerage
Customs Clearance
Customs Entries
Canadian Customs Regulations
Customs And Trade Compliance
Commercial Invoices
Shipping Documentation
Tariff Classification
Harmonized System Codes
Duty And Tax Assessment
Import And Export Procedures
International Trade
Freight Coordination
Shipment Tracking
Carrier Coordination
Customer Inquiries
Documentation Discrepancies
Data Entry
Microsoft Office
Compliance Reviews
Audits
Reporting
Operational Support
Process Improvement
Logistics
Transportation

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