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Added 2 mins ago
R
Acheteur NPI / NPI Buyer
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’industrie aérospatiale établi à Longueuil, au Québec. Nous fabriquons des moteurs de nouvelle génération qui équipent la plus grande…
Added 2 mins ago
Medical Science Liaison
Idorsia
AB · Calgary, Edmonton, Vancouver, AB
Liaise with key internal stakeholders to build and execute comprehensive, dynamic territory planning with respect to the molecule, molecule life cycle and therapeutic area and territory.
Added 2 mins ago
AI
National Market Sector Lead - Healthcare
Architecture49 Inc.
Ottawa, ON
- Full-time
We are seeking a National Sector Leader, Healthcare to drive the growth, reputation, and strategic direction of our healthcare practice across Canada.
Added 2 mins ago
AI
National Market Sector Lead - Healthcare
Architecture49 Inc.
Toronto, ON
- Full-time
We are seeking a National Sector Leader, Healthcare to drive the growth, reputation, and strategic direction of our healthcare practice across Canada.
Added 2 mins ago
AI
National Market Sector Lead - Healthcare
Architecture49 Inc.
Vancouver, BC
- Full-time
We are seeking a National Sector Leader, Healthcare to drive the growth, reputation, and strategic direction of our healthcare practice across Canada.
Added 2 mins ago
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Senior Financial Service Representative - Office 1547
LendDirect
Brampton, ON
- Full-time
…opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here…
Added 2 mins ago
RL
Restaurant Manager
Red Lobster
Toronto, ON · Scarborough, ON
- Full-time
Education, Experience and other Key Qualifications
Added 2 mins ago
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Senior Civil Engineer
Raise
Fort McMurray, AB
- Full-time
…needs, making this a unique opportunity to work with an industry leader. Our Client is a globally competitive integrated energy company that extracts, produces and provides energy from a…
Added 2 mins ago
AA
Auto Body Parts Coordinator (Ottawa-East)
Assured Automotive
Ottawa, ON
- Full-time
Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including:
Added 2 mins ago
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Lead SAP FSCM Applications consultant
Infosys
Calgary, AB
- Full-time
Experience with dealing with key integration areas in Procurement, FICO, Supply Chain, Order Management, as well as internal and external systems
Added 2 mins ago
HA
People and Culture Business Partner
Harbour Air
Vancouver, BC
- Full-time
Added 2 mins ago
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Project Manager, Operational Excellence
Telecon
Vaughan, ON
- Full-time
We are seeking a strategic thinker and influential leader who excels at solving complex problems, building cross-functional relationships, and leading teams to successful outcomes. The…
Added 2 mins ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
Montreal, QC
- Full-time
Added 2 mins ago
JH
Senior Software Development Manager
JMC HR Consulting
Markham, ON
- Full-time
…systems. This opportunity is ideal for a technically strong leader who enjoys solving operational challenges, managing competing priorities and ensuring the systems their team builds are…
Added 2 mins ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
Oakville, ON
- Full-time
Developing relationships with key opinion leaders in endocrinology, academic centres, hospital endocrine departments and specialty clinics.
Added 2 mins ago
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Lead, Sports Marketing
Altis
North Vancouver, BC
- $45 to $50 CAD / hour
- Contract
…with the athletes who shape them? Our client, an established leader in the outdoor equipment and apparel industry is seeking a Lead, Sports Marketing to support its North American Athlete…
Added 2 mins ago
VS
Security Team Lead
Vista Security & Investigations
Hamilton, ON
- Full-time
With over 30 years of experience, Vista Security & Investigations Inc. is a proud leader in security solutions across Canada. As a full-service security company, we offer a suite of…
Added 2 mins ago
CB
Human Resource Manager
CTG Brands
Vaughan, ON
- Full-time
…transformation, aiming to re-establish Giftcraft as a market leader with a fresh strategy, team, and product…
Added 17 mins ago
SC
General Help Food services
Sodexo Canada Ltd
Red Deer, AB
- Full-time
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55…
Added 17 mins ago
AF
Senior Financial Service Representative - Office 1547
Attain Finance
Brampton, ON
- Full-time
…opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here…
Added 17 mins ago
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Cost Estimator - Offset Printing and Finishing
Newprint
Ottawa, ON
- $43,500 to $62,000 CAD / year
- Full-time
…Printing and Packaging Estimator! Since 1990, Newprint has been a leader in printing and packaging solutions, specializing in digital, offset, and flexographic…
Added 17 mins ago
BM
Production Expeditor
Ben Machine Products Co. Inc.
Vaughan, ON
- Full-time
Ben Machine Products is a Canadian leader in defense and aerospace manufacturing. Founded in 1973, we have a strong, vibrant workforce of over 210 people. Our services include sophisticated…
Added 17 mins ago
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Responsable du marketing, Québec/Marketing Lead-Quebec
LexisNexis
Quebec, QC
- Full-time
Added 17 mins ago
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FSQ Technician
通用磨坊股份有限公司
Winnipeg, MB
- Full-time
…another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s…
Added 17 mins ago
A
Manager, Global Strategic Partnerships
Ataccama
Toronto, ON
- Full-time
Recognized as a Leader in the 2026 Gartner Magic Quadrant for Augmented Data Quality and positioned furthest in Completeness of Vision, as well as a Leader in the 2026 Forrester Wave for…

UPS

Brokerage Customer Service Associate

Fredericton, NB, Canada

Hourly Wage: $18,25/hr. · Temporary

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Job details

Pay: Hourly Wage: $18,25/hr.
Job type: Temporary
Apply by: Dec 2, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

Job Summary

UPS is looking for a detail-oriented and customer-focused Customs Brokerage Associate to support our Brokerage and International operations team. In this role, you will facilitate customs clearance activities by reviewing shipment documentation, identifying discrepancies, preparing customs entries, and ensuring compliance with Canadian customs regulations and government requirements.

The successful candidate will work closely with customers, customs authorities, overseas offices, carriers, and internal teams to support the timely movement of international shipments while maintaining a high level of accuracy and service.

Location: 900 HANWELL ROAD FREDERICTON, NB

Job Type: Full-Time, Temporary

Shift: Monday to Friday |10:00am to 6:30pm

Scheduled Hours: 40 hours per week

Hourly Wage: $18,25/hr.

Duration: Until March 23, 2027

Key Responsibilities

Review commercial invoices, shipping documentation, and customs paperwork for accuracy and completeness.
Prepare and submit customs entries in accordance with applicable regulations and procedures.
Apply tariff classifications and verify shipment information to support accurate duty and tax assessments.
Investigate and resolve documentation discrepancies by communicating with customers, foreign origins, and internal teams.
Monitor customs clearance activities and follow up to ensure timely release of shipments.
Coordinate freight movement and delivery arrangements with carriers and operational partners.
Respond to customer inquiries regarding customs requirements, shipment status, and clearance processes.
Maintain accurate shipment records and perform data entry within brokerage systems.
Support audits, compliance reviews, reporting, and administrative activities as required.
Build and maintain positive relationships with customers and internal stakeholders.
Assist with process improvement initiatives and operational support activities.

Qualifications

Required

High school diploma or equivalent.
Strong administrative, organizational, and problem-solving skills.
Excellent verbal and written communication skills.
Bilingualism (English and French) strongly preferred
Ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and accuracy.
Proficiency with Microsoft Office applications and data entry systems.
Ability to work independently and collaboratively within a team environment.

Preferred

Experience in customs brokerage, transportation, logistics, international trade, or a related administrative field.
Knowledge of customs operations, import/export procedures, and government regulatory requirements.
Understanding of tariff classification and Harmonized System (HS) codes.
Experience reviewing commercial documentation and resolving discrepancies.
Previous customer service or client-facing experience.

Skills & Competencies

Customs and Trade Compliance
Documentation Review and Accuracy
Customer Service Excellence
Critical Thinking and Problem Solving
Communication and Relationship Management
Data Analysis and Verification
Time Management and Prioritization
Teamwork and Collaboration
Regulatory Compliance

Why Join UPS?

Gain valuable experience in international trade and customs brokerage.
Work for a global leader in logistics and supply chain solutions.
Develop expertise in customs regulations, compliance, and international shipping.
Join a collaborative team focused on operational excellence and customer success.

__________________________________

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

All candidates must successfully complete a series of interviews in order to qualify. Background and reference checks will also be required

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More about this job

Responsibilities

Review shipment and customs documents, prepare customs entries, verify tariff classifications, and resolve discrepancies to support compliant and timely shipment clearance. Coordinate with customers, customs authorities, carriers, overseas offices, and internal teams while maintaining records and supporting audits and operational improvements.

Requirements

A high school diploma or equivalent is required, along with strong administrative, organizational, communication, and problem-solving skills. Candidates should be detail-oriented, proficient with Microsoft Office and data-entry systems, and able to manage competing priorities; bilingual English and French ability is strongly preferred, while customs, logistics, or international trade experience is an asset.

Skills

Customs Compliance
Documentation Review
Customer Service
Critical Thinking
Problem Solving
Communication
Relationship Management
Data Verification
Time Management
Prioritization
Teamwork
Tariff Classification
Data Entry
Microsoft Office
Attention To Detail

Visa sponsorship

Not detected in the job text

Keywords

Customs Brokerage
Customs Clearance
Customs Entries
Canadian Customs Regulations
Customs And Trade Compliance
Commercial Invoices
Shipping Documentation
Tariff Classification
Harmonized System Codes
Duty And Tax Assessment
Import And Export Procedures
International Trade
Freight Coordination
Shipment Tracking
Carrier Coordination
Customer Inquiries
Documentation Discrepancies
Data Entry
Microsoft Office
Compliance Reviews
Audits
Reporting
Operational Support
Process Improvement
Logistics
Transportation

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