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Added 22 mins ago
BP
Overnight Warehouse Associate
Bass Pro Shops
Edmonton, AB
- Part-time
Performs temporary and permanent price change execution including tagging, signage and inventory adjustment review.
Added 37 mins ago
KB
Yard Associate
Kent Building Supplies
Moncton, NB
- Part-time
As a Yard Associate, you’ll play a key role in delivering exceptional service to our customers by assisting with product selection, loading, and ensuring a safe and organized yard…
Added 37 mins ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Edmonton, AB
- Part-time
Added 37 mins ago
BC
Audit and Tech Records Coordinator
British Columbia Institute of Technology
Richmond, BC
- Full-time
…Audit and Tech Records Coordinator. This position assists the Associate Dean, Department Heads and ”Person Responsible for Training” (PRT) in audit planning, corrective action plans,…
Added 37 mins ago
KB
Customer Service/Cashier - Part Time
Kent Building Supplies
Fredericton, NB
- Part-time
Customer Service Associate/Cashiers play a key role in delivering exceptional service by assisting customers with inquiries, resolving issues, and ensuring a positive shopping experience.…
Added 37 mins ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Orleans, ON
- Part-time
Added 37 mins ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Calgary, AB
- Part-time
Added 37 mins ago
Retail Seasonal Sales Associate, PT, Sandro, Royalmount, Montreal
SMCP NORTH AMERICA (US, CANADA)
Montreal, QC
Be Our Passionate Entrepreneur SALES ASSOCIATE: Here’s Where You Come In...
Added 1 hour ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Langford, BC
- Part-time
Added 1 hour ago
R|
Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…motivated person to fill the position of full-time Research Associate. The team specializes in genetic white matter diseases, leukodystrophies, and related disorders. Under the direction of…
Added 1 hour ago
UO
Intermediate Administrator, Finance
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Anticipated Duration in Months (for contracts and temporary assignments):
Added 1 hour ago
Sales Associate
Andrew Peller Limited
Hamilton, ON
Added 1 hour ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Langley (District), BC · Langley, BC
- Part-time
Added 1 hour ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Kamloops, BC
- Part-time
Added 1 hour ago
MD
IT Licensing and Procurement Administrator - SPA Prin
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…master’s degree or a bachelor’s degree for one (1) year; and an associate’s degree for six (6)…
Added 2 hours ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Langley (District), BC · LANGLEY, BC
Added 2 hours ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
AB · EDMONTON, AB
Added 2 hours ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Kamloops, BC
Added 2 hours ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Orleans, ON
Added 2 hours ago
TH
Pro Account Sales Part Time (ST. JOHN'S)
The Home Depot
St. John's, NL
- Part-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 2 hours ago
TH
Pro Sales Associate Full Time (CARLETON PLACE)
The Home Depot
Carleton Place, ON
- Full-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 2 hours ago
TH
Pro Account Sales Part Time (ST. JOHN'S)
The Home Depot Canada
St. John's, NL
- Part-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 2 hours ago
JI
Yard Associate
J.D. Irving, Limited
Moncton, NB
- Part-time
As a Yard Associate, you’ll play a key role in delivering exceptional service to our customers by assisting with product selection, loading, and ensuring a safe and organized yard…
Added 2 hours ago
GT
Softgoods Associate (Part-Time)
Giant Tiger
Saint John, NB
- Part-time
Join Giant Tiger and gain meaningful work experience in a fun, community-focused environment. Our temporary opportunities offer competitive pay and a chance to learn and grow with a proudly…
Added 2 hours ago
VC
Client Service Associate (CSA) - Planning & Scheduling - Temporary, Full-time
VON Canada (Ontario)
Hamilton, ON
- $23.77 to $25.4 CAD / hour
- Full-time
- Temporary
Employment Status: Temporary, Full-time (1.0 FTE)

UPS

Brokerage Customer Service Associate

Fredericton, NB, Canada

Hourly Wage: $18,25/hr. · Temporary

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Applications open in a new tab.

Job details

Pay: Hourly Wage: $18,25/hr.
Job type: Temporary
Apply by: Dec 2, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

Job Summary

UPS is looking for a detail-oriented and customer-focused Customs Brokerage Associate to support our Brokerage and International operations team. In this role, you will facilitate customs clearance activities by reviewing shipment documentation, identifying discrepancies, preparing customs entries, and ensuring compliance with Canadian customs regulations and government requirements.

The successful candidate will work closely with customers, customs authorities, overseas offices, carriers, and internal teams to support the timely movement of international shipments while maintaining a high level of accuracy and service.

Location: 900 HANWELL ROAD FREDERICTON, NB

Job Type: Full-Time, Temporary

Shift: Monday to Friday |10:00am to 6:30pm

Scheduled Hours: 40 hours per week

Hourly Wage: $18,25/hr.

Duration: Until March 23, 2027

Key Responsibilities

Review commercial invoices, shipping documentation, and customs paperwork for accuracy and completeness.
Prepare and submit customs entries in accordance with applicable regulations and procedures.
Apply tariff classifications and verify shipment information to support accurate duty and tax assessments.
Investigate and resolve documentation discrepancies by communicating with customers, foreign origins, and internal teams.
Monitor customs clearance activities and follow up to ensure timely release of shipments.
Coordinate freight movement and delivery arrangements with carriers and operational partners.
Respond to customer inquiries regarding customs requirements, shipment status, and clearance processes.
Maintain accurate shipment records and perform data entry within brokerage systems.
Support audits, compliance reviews, reporting, and administrative activities as required.
Build and maintain positive relationships with customers and internal stakeholders.
Assist with process improvement initiatives and operational support activities.

Qualifications

Required

High school diploma or equivalent.
Strong administrative, organizational, and problem-solving skills.
Excellent verbal and written communication skills.
Bilingualism (English and French) strongly preferred
Ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and accuracy.
Proficiency with Microsoft Office applications and data entry systems.
Ability to work independently and collaboratively within a team environment.

Preferred

Experience in customs brokerage, transportation, logistics, international trade, or a related administrative field.
Knowledge of customs operations, import/export procedures, and government regulatory requirements.
Understanding of tariff classification and Harmonized System (HS) codes.
Experience reviewing commercial documentation and resolving discrepancies.
Previous customer service or client-facing experience.

Skills & Competencies

Customs and Trade Compliance
Documentation Review and Accuracy
Customer Service Excellence
Critical Thinking and Problem Solving
Communication and Relationship Management
Data Analysis and Verification
Time Management and Prioritization
Teamwork and Collaboration
Regulatory Compliance

Why Join UPS?

Gain valuable experience in international trade and customs brokerage.
Work for a global leader in logistics and supply chain solutions.
Develop expertise in customs regulations, compliance, and international shipping.
Join a collaborative team focused on operational excellence and customer success.

__________________________________

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

All candidates must successfully complete a series of interviews in order to qualify. Background and reference checks will also be required

Apply About employer

More about this job

Responsibilities

Review shipment and customs documents, prepare customs entries, verify tariff classifications, and resolve discrepancies to support compliant and timely shipment clearance. Coordinate with customers, customs authorities, carriers, overseas offices, and internal teams while maintaining records and supporting audits and operational improvements.

Requirements

A high school diploma or equivalent is required, along with strong administrative, organizational, communication, and problem-solving skills. Candidates should be detail-oriented, proficient with Microsoft Office and data-entry systems, and able to manage competing priorities; bilingual English and French ability is strongly preferred, while customs, logistics, or international trade experience is an asset.

Skills

Customs Compliance
Documentation Review
Customer Service
Critical Thinking
Problem Solving
Communication
Relationship Management
Data Verification
Time Management
Prioritization
Teamwork
Tariff Classification
Data Entry
Microsoft Office
Attention To Detail

Visa sponsorship

Not detected in the job text

Keywords

Customs Brokerage
Customs Clearance
Customs Entries
Canadian Customs Regulations
Customs And Trade Compliance
Commercial Invoices
Shipping Documentation
Tariff Classification
Harmonized System Codes
Duty And Tax Assessment
Import And Export Procedures
International Trade
Freight Coordination
Shipment Tracking
Carrier Coordination
Customer Inquiries
Documentation Discrepancies
Data Entry
Microsoft Office
Compliance Reviews
Audits
Reporting
Operational Support
Process Improvement
Logistics
Transportation

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