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Added 14 mins ago
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(CAN) Cashier PT (3 month contract)
Walmart
Markham, ON
- Part-time
…skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive customer loyalty. A Cashier is a total loss champion, protecting company…
Added 14 mins ago
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(CAN) Stocking 1 & 2 Coach
Walmart
Kirkland, QC
- Full-time
Leads and develops a team of hourly associates to deliver positive customer experience through friendly, helpful service and execution of store processes.
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(CAN) Meat Associate
Walmart
Squamish, BC
- Full-time
Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding customer service by living…
Added 14 mins ago
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(CAN) Stocking 1 Team Associate
Walmart
Milton, ON
- Part-time
To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean environment. This…
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(CAN) Dairy Frozen Associate
Walmart
Squamish, BC
- Full-time
Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer…
Added 14 mins ago
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(CAN) Asset Protection Associate
Walmart
ON
- Full-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
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(CAN) Stockperson/Cartpusher
Walmart
Quesnel, BC
- Part-time
…storage locations using approved procedures. Through friendly customer interactions and a strong focus on safety, this role supports smooth store operations while building valuable skills…
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Seasonal Sales Associate
Ardene
Georgetown, ON
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
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Sales Associate
Ardene
Grande Prairie, AB
- Part-time
The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 14 mins ago
Customer Service Associate
La Maison Simons
BC · Park Royal South
Provide high-quality customer service to our clientele.
Added 14 mins ago
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Customer Service Associate (Seasonal Full Time)
La Maison Simons
Ottawa, ON · CF Rideau Centre
- Full-time
Provide high-quality customer service to our clientele.
Added 14 mins ago
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Part Time Flex Sales Associate
Pandora
Saskatoon, SK
- Part-time
Flexible Sales Associate (Part-Time) is a role that fits your lifestyle. As a Flexible Staff Associate, you’ll jump in when it matters most (peak hours) to deliver incredible fan…
Added 14 mins ago
SC
Sales Associate
Staples Canada
Calgary, AB
- Full-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 14 mins ago
SI
Sales Associate
Staples Inc.
Calgary, AB
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 14 mins ago
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Receiving Associate Part-Time - 7236 Timmins
The Home Depot
Timmins, ON
- Part-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
Added 14 mins ago
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Receiving Associate Full-Time - 7222 Fort Saskatchewan
The Home Depot
Fort Saskatchewan, AB
- Full-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
Added 14 mins ago
TH
Overnight Freight Associate Part-Time - SARNIA
The Home Depot
Sarnia, ON
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 14 mins ago
TH
Overnight Freight Associate Part -Time - 7051 Saskatoon
The Home Depot
Saskatoon, SK
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 14 mins ago
TH
Merhcandising Associate Full Time - INNOVATION CENTRE
The Home Depot
Canada
- Full-time
Added 29 mins ago
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Cloud Engineer
Irth
Canada
- Full-time
Support the integration of infrastructure from acquired companies into Irth's cloud environments, operational processes, and security standards
Added 29 mins ago
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SNOW REMOVAL (GROUNDS SUPPORT)
Crescent Hotels & Resorts
Rossland, BC
- Temporary
Customer-Focused Individuals: You should be approachable, professional, and dedicated to ensuring a positive guest and associate experience.
Added 29 mins ago
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Marketing Associate
O-HIVE.AI
Windsor, ON
- Full-time
We are expanding our global presence and seeking a creative, motivated, and results-driven Marketing Associate to support our marketing initiatives, brand development, and business growth.
Added 29 mins ago
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Stock Associate, Yorkville
Christian Louboutin
Toronto, ON
- Full-time
Ability to flex to a customer facing sales floor support role per the needs of the business.
Added 29 mins ago
CD
Account Associate
Cellntell Distribution Inc
Mississauga, ON
- Full-time
Role Description: The Account Associate is a full-time, on-site role based in Mississauga, ON. This position is responsible for managing bank transactions, banking wires, and accounts by…
Added 29 mins ago
TT
RETAIL STORE ASSOCIATE PART TIME WINNERS SOUTHCENTRE MALL
The TJX Companies, Inc.
Calgary, AB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.

UPS

Brokerage Customer Service Associate

Fredericton, NB, Canada

Hourly Wage: $18,25/hr. · Temporary

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Job details

Pay: Hourly Wage: $18,25/hr.
Job type: Temporary
Apply by: Dec 2, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

Job Summary

UPS is looking for a detail-oriented and customer-focused Customs Brokerage Associate to support our Brokerage and International operations team. In this role, you will facilitate customs clearance activities by reviewing shipment documentation, identifying discrepancies, preparing customs entries, and ensuring compliance with Canadian customs regulations and government requirements.

The successful candidate will work closely with customers, customs authorities, overseas offices, carriers, and internal teams to support the timely movement of international shipments while maintaining a high level of accuracy and service.

Location: 900 HANWELL ROAD FREDERICTON, NB

Job Type: Full-Time, Temporary

Shift: Monday to Friday |12:30pm to 9:00pm

Scheduled Hours: 40 hours per week

Hourly Wage: $18,25/hr.

Duration: Until March 23, 2027

Key Responsibilities

Review commercial invoices, shipping documentation, and customs paperwork for accuracy and completeness.
Prepare and submit customs entries in accordance with applicable regulations and procedures.
Apply tariff classifications and verify shipment information to support accurate duty and tax assessments.
Investigate and resolve documentation discrepancies by communicating with customers, foreign origins, and internal teams.
Monitor customs clearance activities and follow up to ensure timely release of shipments.
Coordinate freight movement and delivery arrangements with carriers and operational partners.
Respond to customer inquiries regarding customs requirements, shipment status, and clearance processes.
Maintain accurate shipment records and perform data entry within brokerage systems.
Support audits, compliance reviews, reporting, and administrative activities as required.
Build and maintain positive relationships with customers and internal stakeholders.
Assist with process improvement initiatives and operational support activities.

Qualifications

Required

High school diploma or equivalent.
Strong administrative, organizational, and problem-solving skills.
Excellent verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and accuracy.
Proficiency with Microsoft Office applications and data entry systems.
Ability to work independently and collaboratively within a team environment.

Preferred

Experience in customs brokerage, transportation, logistics, international trade, or a related administrative field.
Knowledge of customs operations, import/export procedures, and government regulatory requirements.
Understanding of tariff classification and Harmonized System (HS) codes.
Experience reviewing commercial documentation and resolving discrepancies.
Previous customer service or client-facing experience.

Skills & Competencies

Customs and Trade Compliance
Documentation Review and Accuracy
Customer Service Excellence
Critical Thinking and Problem Solving
Communication and Relationship Management
Data Analysis and Verification
Time Management and Prioritization
Teamwork and Collaboration
Regulatory Compliance

Why Join UPS?

Gain valuable experience in international trade and customs brokerage.
Work for a global leader in logistics and supply chain solutions.
Develop expertise in customs regulations, compliance, and international shipping.
Join a collaborative team focused on operational excellence and customer success.

__________________________________

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

All candidates must successfully complete a series of interviews in order to qualify. Background and reference checks will also be required.

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More about this job

Responsibilities

Review shipment and customs documents, prepare customs entries, verify tariff classifications, and resolve discrepancies to support compliant and timely shipment clearance. Respond to customer inquiries, coordinate freight and delivery arrangements, maintain accurate records, and assist with audits and process improvements.

Requirements

A high school diploma or equivalent is required, along with strong administrative, organizational, communication, and problem-solving skills. Candidates should be detail-oriented, proficient with Microsoft Office and data entry systems, and able to manage priorities independently and collaboratively; customs, logistics, trade, or customer service experience is preferred.

Skills

Customs Compliance
Documentation Review
Customer Service
Problem Solving
Communication
Relationship Management
Data Verification
Time Management
Prioritization
Teamwork
Tariff Classification
Data Entry
Microsoft Office
Attention to Detail
Organization
Regulatory Compliance

Visa sponsorship

Not detected in the job text

Keywords

Customs Brokerage
Customs Clearance
Canadian Customs Regulations
Customs Entries
Tariff Classification
Harmonized System Codes
Import And Export Procedures
International Trade
Transportation
Logistics
Supply Chain
Commercial Invoices
Shipping Documentation
Duty And Tax Assessment
Regulatory Compliance
Shipment Records
Data Entry
Microsoft Office
Customer Service
Freight Coordination
Carrier Coordination
Discrepancy Resolution
Audits
Compliance Reviews
Operational Reporting
Process Improvement

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