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Added 8 mins ago
IH
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IH
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B
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M
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PH
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G-
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VH
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UPS

TSG Specialist

Surrey, BC, Canada

Pay Rate: $22.82/h · Full-time

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Job details

Pay: Pay Rate: $22.82/h
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

The Technology Support Analyst provides users with support services for corporate standard technology products. The employee conducts hardware and software planning and provides technical advice and informal training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading software, hardware, and network facilities. The Technology Support Analyst troubleshoots and restores routine technical service and resolves equipment problems using established processes and procedures. The employee collaborates with staff to deploy standardized support practices and procedures. This position coordinates implementations and facilitates activities to support programs and projects.

Job Type: Full-Time Permanent
Work Location: 19088 38TH AVENUE SURREY, BC V3S 0P6Canada
Pay Rate: $22.82/h
Shift/Hours: Monday- Friday 5:00 PM- 1:30 AM EST (flexibility required based on business need.)

Responsibilities

External customer support: Performs Integrations and Installations
Assists with Facility Technology Management
Fulfills Service Requests
Interfaces with Customers, Teams, and Associates
Conducts TSG Technical Disaster Recovery Procedures
Addresses Customer Requests

Requirements

Valid driver’s license.
Working car in good condition.
Willingness and able to travel to other sites on work area
Technical experience, specifically familiarity with hardware.
Ability to work independently with minimal supervision.
Strong communication skills for customer interaction.
Preferred:
Willingness and able to travel to the U.S.

Qualifications

Bachelor’s Degree
A+, Microsoft Certified Solutions Associate
CCENT Cisco Network Certification

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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More about this job

Responsibilities

Provides technical support for corporate technology products, including troubleshooting hardware and software issues, fulfilling service requests, and assisting customers. Coordinates technology installations, deployments, upgrades, facility technology activities, and disaster recovery procedures.

Requirements

Requires a valid driver’s license, a reliable working vehicle, willingness and ability to travel to other work sites, hardware familiarity, and the ability to work independently with strong customer communication skills. A bachelor’s degree and certifications such as A+, Microsoft Certified Solutions Associate, or CCENT/Cisco Network Certification are listed as qualifications.

Skills

Hardware Troubleshooting
Software Support
Network Support
Hardware and Software Installation
Technology Deployment
Technical Troubleshooting
Customer Support
Technical Communication
Independent Work
Facility Technology Management
Service Request Fulfillment
Disaster Recovery
Technical Training
Project Coordination
Travel to Work Sites

Visa sponsorship

Not detected in the job text

Keywords

Technology Support Analyst
Corporate Technology Products
Hardware
Software
Network Facilities
Hardware Troubleshooting
Software Installation
Technology Deployment
Software Upgrades
Service Requests
Customer Support
Facility Technology Management
Disaster Recovery
Technical Training
Project Coordination
A+ Certification
CCENT
Cisco Network Certification

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