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Added 45 mins ago
TG
Production Supervisor
Trench Group
Toronto, ON · Scarborough, ON
- Full-time
…technology and sustainable practices. Our culture emphasizes continuous improvement, attention to detail, and adaptability, while fostering an inclusive and respectful environment where…
Added 45 mins ago
BC
Head of Operations
BIOAGRINEC CONSULTING & RECRUTEMENT
Canada
- Full-time
Lead change management, organizational transformation, and continuous improvement initiatives.
Added 45 mins ago
A
Person Responsible for Maintenance (PRM)
Aviosave
ON · Ontario, Canada
- Full-time
Promote safety reporting, risk management and continuous improvement.
Added 45 mins ago
Regional Environmental Manager, Environmental Assurance and Protection (EAP)
Amazon
Ajax, ON · Brampton, ON · Caledon, ON · Hamilton, ON · Mississauga, ON · Toronto, ON
- Utilize risk assessments and compliance evaluations to drive continuous improvement initiatives that minimize environmental impacts. Communicate and implement best practices to sustain…
Added 1 hour ago
CR
Pharmacy Manager / Licensee - Community Pharmacy Pharmacy Manager / Licensee - Community Pharmacy
Castleridge Rx Pharmacy
Calgary, AB
- Full-time
Lead continuous quality improvement activities, including practice incident and close-call reporting, analysis, action plans, safety assessments, and documented team reviews.
Added 1 hour ago
TT
Quality Engineering Intern
TTM Technologies
Toronto, ON
- Full-time
Mentors: Quality Director and Continuous Improvement Manager
Added 2 hours ago
RM
Manager - Diagnostic Imaging
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Kawartha Lakes, ON · Lindsay, ON
- Full-time
Lead departmental initiatives focused on continuous quality improvement, patient experience, service innovation, operational efficiency, and system integration.
Added 2 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Contributes to a culture of safety and continuous improvement by identifying risks, following safe work practices and supporting quality initiatives
Added 2 hours ago
M
Client Portfolio Manager
ModernAdvisor
Vancouver, BC
- Full-time
…collaborative environment where integrity, innovation, and continuous improvement are…
Added 2 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Continuous improvement mindset - not satisfied with the status quo
Added 3 hours ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
Continuous Improvement - Contribute to the enhancement of the firm's audit methodologies, tools, and processes. Proactively identify opportunities for efficiency gains and propose…
Added 4 hours ago
BC
Head of Operations
BIOAGRINEC CONSULTING & RECRUTEMENT
Canada
- Full-time
Lead change management, organizational transformation, and continuous improvement initiatives.
Added 4 hours ago
TT
Quality Engineering Intern
TTM Technologies
Toronto, ON
- Full-time
Mentors: Quality Director and Continuous Improvement Manager
Added 4 hours ago
U
Représentant des ventes – Région d’Ottawa, ON et Gatineau, QC
USG
Montreal, QC
- Other
Added 5 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Working closely with the One-Stop Development Shop to drive process improvement initiatives and support the continuous enhancement of permitting and development approval workflows.
Added 5 hours ago
SC
Test Analyst
Sustainability consulting
Canada
- Full-time
Contribute to continuous improvement of QA processes and testing standards.
Added 5 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…of employment, applicable legislation, and contribute to the continuous improvement of Human Resources processes and programs. The ideal candidate is people-focused, highly organized,…
Added 5 hours ago
SC
Operations Analyst - Entry to Mid Level
Sustainability consulting
Canada
- Full-time
Support process automation, workflow optimization, and continuous improvement initiatives.
Added 5 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Contributes to a culture of safety and continuous improvement by identifying risks, following safe work practices and supporting quality initiatives
Added 5 hours ago
TL
Manager, Commercial Expansion
Teli Labs
Vancouver, BC
- Full-time
A curious, proactive mindset with a bias for action and a passion for continuous improvement
Added 5 hours ago
TL
Manager, Commercial Expansion
Teli Labs
Toronto, ON
- Full-time
A curious, proactive mindset with a bias for action and a passion for continuous improvement
Added 5 hours ago
CH
Chief Engineer CAN
Concord Hospitality Enterprises
Barrie, ON
- Full-time
Hire, train, motivate, and evaluate engineering staff; promote team development and continuous improvement.
Added 5 hours ago
RW
Validation Associate
Resolute Workforce Solutions
Brantford, ON
- Full-time
- Contract
Strong organizational, time management, multitasking, and problem-solving skills, with the ability to manage high workloads, work under pressure, and drive continuous improvement.
Added 7 hours ago
HB
Operations Analyst - Entry to Mid Level
Hi-Tech Business Hub
Canada
- Full-time
Support process automation, workflow optimization, and continuous improvement initiatives.
Added 7 hours ago
AM
Pharmacy Manager
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Toronto, ON
- Full-time
Establish and maintain continuous quality improvement processes.

Upshop

Agile Delivery Manager

Mississauga, ON, Canada

$120,000 - 130,000 CAD

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Job details

Pay: $120,000 - 130,000 CAD
Experience: 5+ years of experience in Agile Delivery, Program Management, Technical Program Management, Delivery Operations, or similar roles in software development.
Posting language: English
Posted: Nov 3, 2026

Original job description

Agile Delivery Manager

About Upshop:

Upshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization for food retailers and foodservice operators. Our unified platform simplifies and enhances daily workflows, enabling smarter, more connected operations across fresh production, inventory management, food safety, and ordering.

Trusted by over 450+ retailers and operators across 50,000+ locations globally, Upshop helps customers improve sales, reduce waste, increase operational efficiency, and advance food safety and sustainability - especially in complex, production-driven environments.

Role Summary

The Agile Delivery Manager / Program Manager is responsible for driving delivery execution, planning discipline, and operational visibility across Product and Engineering teams. This role ensures teams operate with clear commitments, strong delivery hygiene, consistent ways of working, and transparent visibility into scope, risks, dependencies, milestones, and progress.

This is not a traditional Scrum Master role focused only on ceremonies. The role requires delivery management depth, the ability to understand the work being delivered, challenge readiness, enforce process standards, and create structure around active initiatives so Product and Engineering leadership can make timely decisions.

The ADM / Program Manager partners closely with Product Managers, Engineering Managers, UX, Architecture, Support, and PMO to ensure teams are aligned, commitments are credible, risks are surfaced early, and execution remains predictable.

Responsibilities

Own and maintain initiative delivery tracking, including scope, milestones, progress, risks, dependencies, decisions, and overall health.

Create and maintain scorecards or structured tracking views for active strategic work that requires milestone visibility, readiness tracking, or leadership oversight.

Orchestrate cross-team delivery, ensuring alignment on sequencing, dependencies, milestones, and execution plans.

Provide delivery visibility and forecasting across PI cycles using data, metrics, Jira, Jira Plans, and eazyBI.

Support Pre-PI and PI readiness by ensuring teams have clear priorities, groomed work, capacity alignment, dependencies, risks, and realistic commitments.

Challenge unclear scope, weak readiness, missing dependencies, unrealistic commitments, or ambiguous ownership before they create delivery risk.

Partner with Product and Engineering leadership to align priorities, clarify tradeoffs, and ensure delivery commitments make sense.

Manage cross-team dependencies and drive resolution of delivery blockers.

Communicate initiative status, risks, decisions needed, and progress to stakeholders and leadership.

Ensure consistent ways of working across teams, including intake paths, issue classification, delivery hygiene, and escalation protocols.

Push back when process is bypassed, including enhancements without proper intake, production defects outside agreed support flows, incorrect issue types, or unclear ownership.

Drive follow-through and closure on action items, risks, decisions, and open workstreams.

Support Inspect & Adapt, retrospectives, sprint reviews, and continuous improvement actions with measurable follow-up.

Promote collaboration, accountability, and alignment across Product, Engineering, UX, Architecture, Support, and PMO.

Qualifications

Bachelor’s degree in business administration, management, technology, or related field.

5+ years of experience in Agile Delivery, Program Management, Technical Program Management, Delivery Operations, or similar roles in software development.

Strong understanding of Agile and SDLC methodologies, including Scrum, Kanban, SAFe, PI Planning, and backlog readiness.

Experience working across multiple Product and Engineering teams in complex delivery environments.

Experience managing cross-team dependencies, delivery risks, milestones, and execution plans.

Ability to understand technical and product work deeply enough to challenge readiness, implications, risks, and commitment credibility.

Strong experience with Jira and Confluence required; Jira Plans / Advanced Roadmaps and eazyBI preferred.

Experience creating scorecards, initiative trackers, delivery dashboards, risk logs, or leadership status views.

Strong communication skills with the ability to summarize delivery status, risks, tradeoffs, and decisions clearly.

Ability to influence without direct authority across Product, Engineering, Support, UX, Architecture, and PMO.

Comfortable enforcing process standards, challenging ambiguity, and driving alignment when ownership or intake paths are unclear.

What Success Looks Like

Teams enter PI Planning with clear priorities, realistic commitments, visible dependencies, and known risks.

Active strategic work has structured visibility, milestones, owners, risks, decisions, and closure criteria.

Leadership can clearly understand what is committed, what has changed, what is at risk, and what decisions are needed.

Delivery risks are surfaced early with recommendations, not discovered late.

Ways of working are consistently followed across teams.

The role reduces ambiguity, improves predictability, and creates stronger alignment across Product and Engineering.

The estimated pay ranges for this role are as follows:

$120,000 - 130,000 CAD

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Apply About employer

More about this job

Responsibilities

The Agile Delivery Manager is responsible for driving delivery execution, planning discipline, and operational visibility across Product and Engineering teams. They orchestrate cross-team delivery, manage dependencies, and ensure that teams operate with clear commitments and consistent delivery hygiene.

Requirements

Candidates must have a bachelor's degree and at least 5 years of experience in Agile delivery, program management, or technical operations. Strong proficiency in Jira, Confluence, and Agile methodologies like Scrum and SAFe is required to effectively manage complex delivery environments.

Skills

Agile Delivery
Program Management
Jira
Confluence
SDLC
Scrum
Kanban
SAFe
PI Planning
Risk Management
Dependency Management
Data Analysis
EazyBI
Strategic Planning
Stakeholder Management
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Agile
SaaS
Program Management
Jira
Confluence
SDLC
Scrum
Kanban
SAFe
PI Planning
EazyBI
Inventory Optimization
Forecasting
Risk Management
Dependency Management
Delivery Operations
Technical Program Management
Product Management
Engineering Management
UX
Architecture
PMO
Operational Efficiency
Food Safety
Sustainability
Scorecards
Roadmaps
Retrospectives
Continuous Improvement
Stakeholder Communication

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