Find work in Canada.

334,753 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 38 mins ago
M
RQ11648 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
improvements through alternative and cost effective service delivery approaches
Added 52 mins ago
Flight Centre Travel Group - Power Platform & AI Solutions Specialist - Vancouver, BC
Flight Centre
BC
…Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The…
Added 1 hour ago
MI
Senior Business Analyst
Maarut Inc
Toronto, ON
- Contract
Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches
Added 1 hour ago
M
RQ11615 - Business Analyst - Junior
Maarut
Toronto, ON
- Contract
through alternative and cost effective service delivery approaches
Added 1 hour ago
WT
Marketing Automation Developer (18-month contract)
Wealthsimple Technologies
Remote, Canada
- $116,000 to $145,000 CAD / year
- Full-time
- Remote
We're looking for a Marketing Developer to join our Growth & Lifecycle Marketing team. This is a 18-month fixed term contract position. This is a highly technical role that sits at the…
Added 2 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…test strategy development, test case and script creation, test automation, API testing, performance testing, defect management, database testing, cloud technologies, CI/CD pipelines,…
Added 3 hours ago
U
Implementation Consultant
Upshop
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Leverage AI-enabled tools and automation technologies to improve documentation, testing, customer onboarding, knowledge management, and project execution.
Added 3 hours ago
Flight Centre Travel Group - Power Platform & AI Solutions Specialist - Toronto, ON
Flight Centre
ON
…Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The…
Added 11 hours ago
BT
Spanish Bilingual Service Desk Analyst
Buchanan Technologies
Charlottetown, PE
- Full-time
IT Service Management tools (BMC Helix, ServiceNow, Jira, etc.)
Added 14 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…test strategy development, test case and script creation, test automation, API testing, performance testing, defect management, database testing, cloud technologies, CI/CD pipelines,…
Added 14 hours ago
C
Senior QA Automation – SDET
CGI
Toronto, ON
- Full-time
CGI is seeking an experienced Senior QA Automation Engineer to join our growing Quality Engineering team. This is a hands-on role for a quality engineering professional with strong…
Added 15 hours ago
7
Manager, IT
7shifts
Saskatoon, SK
- $112,000 to $169,000 CAD / year
- Full-time
…for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through…
Added 17 hours ago
AB
Senior Technical Project Manager - Demonware - Vancouver, BC
Activision Blizzard, Inc.
Vancouver, BC
- Full-time
Integrates stakeholder management into overall project management approach
Added 18 hours ago
ES
Jira Administrator & Automation Developer
Epsilon Solutions Ltd.
Toronto, ON
- Full-time
Preferred: Experience with Jira Service Management (JSM), ScriptRunner, Agile/Scrum environments, and enterprise workflow automation initiatives."
Added 19 hours ago
MP
Lead Data Engineer (ITA7)
Municipal Property Assessment Corporation
Pickering, ON
- Full-time
…stories that enhance operational intelligence and customer service delivery. We tackle complex problems collaboratively in an agile environment, and are committed to ensuring MPAC…
Added 20 hours ago
T
Senior Quality Engineer
Tangerine
Toronto, ON
- Full-time
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the…
Added 20 hours ago
Senior Quality Engineer
Scotiabank
Toronto, ON
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the…
Added 23 hours ago
Manager, Private Markets Portfolio Operations
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Identify opportunities to use automation and AI responsibly to improve workflow visibility, exception management, knowledge access, documentation, and decision support.
Added 23 hours ago
Manager, Private Markets Portfolio Operations
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Identify opportunities to use automation and AI responsibly to improve workflow visibility, exception management, knowledge access, documentation, and decision support.
Added 23 hours ago
QI
Clarity PPM Developer
Qualis1 Inc.
Toronto, ON
- Contract
Implementation experience in Project Management, Portfolio Management, Process Management, Demand Management, Financial Management, Service Management modules.
Added 1 day ago
Dev Ops Engineer (Student Position)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
DevOps & Automation: CI/CD pipelines, deployment automation, source code management, and configuration management
Added 1 day ago
T
Bus Mgmt Specialist
TD
Toronto, ON
- Full-time
Execute day-to-day resource management operational activities and service delivery processes.
Added 1 day ago
A
UiPath Support : Toronto, ON (Hybrid) : FTE
AceStack
Toronto, ON
- Full-time
We are looking for a UiPath Support professional with strong experience in RPA production support, platform monitoring, access management, and system administration.
Added 1 day ago
T
Software Engineer I - Development and Quality Engineering
TD
Toronto, ON
- Full-time
Develop, debug, and maintain reusable application code, automation scripts, test utilities, and quality engineering assets using approved frameworks and engineering standards.
Added 1 day ago
CI
Developer in Test
Centah Inc.
Toronto, ON
- $90,000 to $105,000 CAD / year
- Full-time
…helping businesses establish, maintain, and optimize their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services…

Upshop

Implementation Consultant

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: 3+ years of experience in software implementation, consulting, professional services, retail technology, or a comparable customer-facing solution delivery role.
Posting language: English
Posted: Oct 8, 2026

Original job description

Implementation Consultant

About Upshop

Upshop is the leading provider of a unified SaaS platform built to simplify and optimize food retail operations. Our solutions connect forecasting, ordering, inventory, fresh operations, DSD, production planning, task management, eCommerce, and store execution workflows to help retailers improve sales, reduce shrink, optimize labor, and deliver exceptional customer experiences. Serving thousands of stores globally, Upshop partners with grocery, convenience, and food retailers to transform operational excellence through technology.

Position Summary

Upshop is seeking an Implementation Consultant to lead customers through the successful deployment and adoption of Upshop solutions.

The Implementation Consultant serves as a trusted advisor throughout the implementation lifecycle, helping customers translate business and operational requirements into solution configurations, data requirements, integration designs, testing plans, training, and deployment activities. This role combines consultative customer engagement, retail operational knowledge, structured implementation delivery, and hands-on technical problem-solving to achieve measurable customer outcomes.

The ideal candidate enjoys solving complex business challenges, collaborating directly with customers, and leveraging technology to improve retail operations. Experience in grocery, convenience, food retail, or related retail operations is highly valued.

Key Responsibilities

Customer Engagement & Business Consulting

Serve as a primary customer-facing resource throughout implementation projects.
Build trusted relationships with customer business leaders, operational stakeholders, and technical teams.
Conduct discovery sessions to understand customer processes, operational workflows, business objectives, and success criteria.
Provide consultative guidance on industry best practices and solution adoption.
Facilitate customer workshops, design sessions, testing reviews, training sessions, and implementation meetings.
Help customers align business processes and operational workflows with Upshop solutions.
Support change management and user adoption initiatives to drive long-term customer success.

Solution Configuration & Implementation Delivery

Configure Upshop applications according to customer requirements and implementation plans.
Execute implementation activities across discovery, configuration, testing, deployment, launch, and hypercare phases.
Document customer requirements, configurations, business processes, and implementation decisions.
Validate solution configurations and ensure alignment with customer objectives.
Manage implementation deliverables and ensure assigned activities remain on schedule.
Identify project risks, dependencies, and issues and escalate appropriately.
Support customer readiness activities leading up to launch and go-live events.

Data Onboarding & Technical Implementation

Partner with customer business and technical teams to collect, validate, transform, and onboard customer data into the Upshop platform.
Guide customers through data onboarding strategies utilizing APIs, flat file integrations, middleware solutions, and other approved integration methods.
Work with customers to map source system data to Upshop requirements and validate successful data ingestion.
Assist with data cleansing, validation, troubleshooting, and ongoing data readiness activities.
Support integrations involving ERP, POS, inventory management, forecasting, ordering, DSD, production planning, eCommerce, and other retail systems.
Collaborate with customer IT teams, third-party vendors, and Upshop Engineering resources to ensure successful system connectivity and data flow.
Troubleshoot configuration, integration, workflow, and data-related issues throughout the implementation lifecycle.
Validate customer data feeds and integration workflows to ensure accurate business outcomes following implementation.
Interpret customer requirements and translate them into software configurations, integration requirements, and implementation recommendations.

Technical Expertise

Develop expertise across Upshop products, workflows, and retail operational use cases.
Develop working knowledge of APIs, REST services, JSON payloads, data structures, integration patterns, middleware platforms, and cloud-based technologies.
Maintain familiarity with Microsoft Azure technologies, including Azure SQL, Azure Cosmos DB, Azure Blob Storage, Entra and related data concepts.
Plan and execute functional, integration, regression, hardware, workflow, and launch-readiness testing, and support customers through user acceptance testing.
Partner with Product, Engineering, Support, and Customer Success teams to resolve customer challenges and improve implementation outcomes.

Continuous Improvement & Innovation

Contribute to implementation playbooks, documentation, training materials, best practices, and reusable implementation assets.
Capture lessons learned and recommend improvements to implementation methodologies and delivery processes.
Identify opportunities to improve customer onboarding experiences and implementation efficiency.
Leverage AI-enabled tools and automation technologies to improve documentation, testing, customer onboarding, knowledge management, and project execution.
Share expertise and mentor newer team members as implementation experience grows.

Required Qualifications

Bachelor's degree or equivalent combination of education and relevant experience.
3+ years of experience in software implementation, consulting, professional services, retail technology, or a comparable customer-facing solution delivery role.
Strong written and verbal communication, presentation, facilitation, documentation, and stakeholder-management skills.
Ability to manage multiple concurrent customer workstreams, deadlines, dependencies, and competing priorities with limited supervision.
Strong analytical, problem-solving, and critical-thinking skills.
Ability to learn new technologies, business processes, and software platforms quickly.
Willingness to travel up to 25%.

Preferred Qualifications

Experience in grocery, food retail, convenience retail, store operations, or retail technology.
Experience with one or more food retail disciplines, such as forecasting, ordering, inventory management, receiving, DSD, fresh operations, recipe management, production planning, labeling, merchandising, or store execution.
Experience implementing SaaS solutions or enterprise software platforms.
Experience supporting enterprise data onboarding or system integrations using REST APIs, flat files, middleware, ETL processes, source-to-target data mappings, and structured formats such as JSON, CSV, or XML.
Familiarity with Microsoft Azure services such as Azure SQL Database, Azure Cosmos DB, Azure Blob Storage, and Azure Table Storage, as well as identity technologies such as Microsoft Entra ID.
Experience using SQL, database tools, reporting platforms, or data-analysis techniques to investigate data quality and application behavior.
Experience with Zendesk, Jira, Confluence, Wrike, Salesforce or similar platforms.
Experience using AI-enabled tools or automation technologies to improve productivity and customer outcomes.

Success Profile

The successful candidate:

Builds trust quickly with customers and stakeholders.
Thinks like a consultant and focuses on customer business outcomes, not just software configuration.
Understands how technology can improve retail operations and store performance.
Balances strong customer engagement with technical problem-solving abilities.
Takes ownership of customer success and implementation outcomes.
Communicates effectively with both operational and technical audiences.
Embraces continuous learning and professional development.
Leverages innovation, automation, and AI to improve customer delivery and operational efficiency.
Thrives in a collaborative, fast-paced, and customer-focused environment.

Apply About employer

More about this job

Responsibilities

Lead customers through the full implementation lifecycle, from discovery and solution configuration to data onboarding, testing, launch, and post-launch support. Advise customers on retail workflows and adoption, troubleshoot technical and integration issues, and collaborate with internal teams to improve implementation outcomes and processes.

Requirements

Requires a bachelor's degree or equivalent education and experience, plus at least three years in software implementation, consulting, professional services, retail technology, or a comparable customer-facing delivery role. Candidates should have strong communication, analytical, organizational, and stakeholder-management skills, be able to manage concurrent workstreams, and be willing to travel up to 25%; retail and integration experience are preferred.

Skills

Customer Consulting
Software Implementation
Retail Operations
SaaS Configuration
Data Onboarding
System Integration
REST APIs
SQL
Data Mapping
Testing and Quality Assurance
Project Management
Stakeholder Management
Troubleshooting
Change Management
Training and Facilitation
AI and Automation

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Grocery Retail
Food Retail
Convenience Retail
Retail Operations
Software Implementation
Professional Services
Customer Consulting
Data Onboarding
REST APIs
JSON
CSV
XML
Flat File Integrations
Middleware
ETL
Source-to-Target Data Mapping
Microsoft Azure
Azure SQL Database
Azure Cosmos DB
Azure Blob Storage
Azure Table Storage
Microsoft Entra ID
SQL
ERP
POS
User Acceptance Testing
Jira
Confluence
Salesforce

Report this job