Find work in Canada.

341,228 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
BI
Machine learning specialist
Business Infusions
Calgary, AB
- From $55.29 CAD / hour
- Full-time
- On-site
Lead and co-ordinate teams of information systems professionals in the development of software and integrated information systems, process control software and other embedded software…
Added 12 mins ago
SN
Project Manager - Mobility
Starlim North America
London, ON
- Full-time
Take a leadership role for all project management activities for the commercialization of new customer components in a multi-stage validation process including design concept, engineering…
Added 24 mins ago
C
Transportation EIT
CIMA+
Calgary, AB
- Full-time
…projects over the past 30 years. Our talented engineers can lead any type of project, regardless of its complexity and scale. The team draws on a reservoir of diverse experience that…
Added 42 mins ago
C
Transportation EIT
CIMA+
Calgary, AB
- Full-time
…projects over the past 30 years. Our talented engineers can lead any type of project, regardless of its complexity and scale. The team draws on a reservoir of diverse experience that…
Added 55 mins ago
Senior Application System Analyst
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stellarton, NS
Undergraduate degree in Computer Science or Business Experience with project management and software development disciplines.
Added 2 hours ago
PF
Gestionnaire senior·e de la réussite client | Senior Customer Success Manager
Power Factors
Remote, Canada
- Remote
…supervision et du contrôle jusqu’aux analyses de marché. Grâce à des applications ouvertes axées sur les données, la plateforme permet aux acteurs du secteur des énergies renouvelables de…
Added 2 hours ago
PH
Senior Business Analyst, PHIS
Provincial Health Services Authority
Vancouver, BC
- Full-time
Demonstrated understanding of the Systems Development Life Cycle and project management methodology. Demonstrated ability to lead staff in a team environment. Ability to work effectively as…
Added 3 hours ago
WI
Intermediate Conveyance Engineer - Civil Engineering
WSP in Canada
Toronto, ON
- Full-time
Build strong relationships with clients and stakeholders through project delivery support, proposal development, and business development activities.
Added 3 hours ago
WI
Intermediate Conveyance Engineer - Civil Engineering
WSP in Canada
Vaughan, ON
- Full-time
Build strong relationships with clients and stakeholders through project delivery support, proposal development, and business development activities.
Added 3 hours ago
WI
Intermediate Conveyance Engineer - Civil Engineering
WSP in Canada
Mississauga, ON
- Full-time
Build strong relationships with clients and stakeholders through project delivery support, proposal development, and business development activities.
Added 3 hours ago
WI
Intermediate Conveyance Engineer - Civil Engineering
WSP in Canada
Markham, ON
- Full-time
Build strong relationships with clients and stakeholders through project delivery support, proposal development, and business development activities.
Added 3 hours ago
A
Principal Engineer - Open Source Data Platform (ODP)
Acceldata
Kitchener, ON
- Full-time
Identify emerging technologies and industry trends; lead research and development initiatives that position Acceldata at the cutting edge of data platform innovation.
Added 5 hours ago
E
JD Edwards EnterpriseOne Applications Manager.
ERPrecruit
Toronto, ON · Greater Toronto Area, Canada
- $125,000 to $147,500 CAD / year
- Full-time
Lead support and enhancement activities for JDE E1 applications across non-finance areas, and implement processes and structures that provide high-quality service to internal customers.
Added 5 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 5 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
…Management, ePermitting), application, AI and integration solution development, project execution, reporting and analytics, and information management practices. The role serves as a key…
Added 5 hours ago
A
Senior Mechanical Test Engineer
Actalent
Vancouver, BC
- $48 to $57 CAD / hour
- Contract
The position combines hands-on test development, engineering analysis, documentation, and project planning to manage multiple verification initiatives within a structured and highly…
Added 6 hours ago
D
AI Transformation Consultant / Consultant(e) en transformation IA
dialogix.ai
Montreal, QC
- Full-time
Lead client engagements: run discovery sessions and workshops, map workflows, and define measurable outcomes such as time saved, improved quality, and reduced risk.
Added 6 hours ago
AC
D365 F&O Functional Analyst
Aston Carter
Richmond, BC
- Full-time
Collaborate effectively with stakeholders at all levels to support continuous improvement of enterprise applications and related business systems.
Added 8 hours ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 8 hours ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
As Research Assistant (public engagement), you will be responsible for the development, implementation, and evaluation of CADeN’s public engagement campaign. As part of this work, you will…
Added 9 hours ago
J
Demand Marketing Specialist - 12 month contract
Jobgether
Canada
- Contract
Join a growing software organization and contribute to demand generation initiatives that drive business growth and support global go-to-market strategies. As a Demand Marketing Specialist,…
Added 9 hours ago
Structural Design Engineer (Intermediate)
Hydro One Networks Inc
Toronto, ON
Lead the structural design and technical delivery of major transformer, switching, frequency changer, condenser station, and generating station projects. Collaborate with multidisciplinary…
Added 9 hours ago
J
Lead Transmission Line Engineer - Grid
Jobgether
Canada
- $146,996 to $192,932 CAD / year
- Full-time
As a Lead Transmission Line Engineer, you will play a key role in designing and delivering high-voltage transmission line projects ranging from 69 kV to 765 kV. You will lead technical…
Added 10 hours ago
GC
Site Manager - Geco/Wilroy Mine SitesNew
Glencore Canada
Manitouwadge, ON
- Full-time
…and local stakeholders on operations and monitoring results, lead and review work from site coordinators, contractors and consultants, and own the annual project schedule and operational…
Added 11 hours ago
V
Senior Draftsman, Draftswoman H/F
VINCI
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
…are accurate, constructible, and delivered in accordance with project requirements and…

Upshop

Implementation Consultant

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: 3+ years of experience in software implementation, consulting, professional services, retail technology, or a comparable customer-facing solution delivery role.
Posting language: English
Posted: Oct 8, 2026

Original job description

Implementation Consultant

About Upshop

Upshop is the leading provider of a unified SaaS platform built to simplify and optimize food retail operations. Our solutions connect forecasting, ordering, inventory, fresh operations, DSD, production planning, task management, eCommerce, and store execution workflows to help retailers improve sales, reduce shrink, optimize labor, and deliver exceptional customer experiences. Serving thousands of stores globally, Upshop partners with grocery, convenience, and food retailers to transform operational excellence through technology.

Position Summary

Upshop is seeking an Implementation Consultant to lead customers through the successful deployment and adoption of Upshop solutions.

The Implementation Consultant serves as a trusted advisor throughout the implementation lifecycle, helping customers translate business and operational requirements into solution configurations, data requirements, integration designs, testing plans, training, and deployment activities. This role combines consultative customer engagement, retail operational knowledge, structured implementation delivery, and hands-on technical problem-solving to achieve measurable customer outcomes.

The ideal candidate enjoys solving complex business challenges, collaborating directly with customers, and leveraging technology to improve retail operations. Experience in grocery, convenience, food retail, or related retail operations is highly valued.

Key Responsibilities

Customer Engagement & Business Consulting

Serve as a primary customer-facing resource throughout implementation projects.
Build trusted relationships with customer business leaders, operational stakeholders, and technical teams.
Conduct discovery sessions to understand customer processes, operational workflows, business objectives, and success criteria.
Provide consultative guidance on industry best practices and solution adoption.
Facilitate customer workshops, design sessions, testing reviews, training sessions, and implementation meetings.
Help customers align business processes and operational workflows with Upshop solutions.
Support change management and user adoption initiatives to drive long-term customer success.

Solution Configuration & Implementation Delivery

Configure Upshop applications according to customer requirements and implementation plans.
Execute implementation activities across discovery, configuration, testing, deployment, launch, and hypercare phases.
Document customer requirements, configurations, business processes, and implementation decisions.
Validate solution configurations and ensure alignment with customer objectives.
Manage implementation deliverables and ensure assigned activities remain on schedule.
Identify project risks, dependencies, and issues and escalate appropriately.
Support customer readiness activities leading up to launch and go-live events.

Data Onboarding & Technical Implementation

Partner with customer business and technical teams to collect, validate, transform, and onboard customer data into the Upshop platform.
Guide customers through data onboarding strategies utilizing APIs, flat file integrations, middleware solutions, and other approved integration methods.
Work with customers to map source system data to Upshop requirements and validate successful data ingestion.
Assist with data cleansing, validation, troubleshooting, and ongoing data readiness activities.
Support integrations involving ERP, POS, inventory management, forecasting, ordering, DSD, production planning, eCommerce, and other retail systems.
Collaborate with customer IT teams, third-party vendors, and Upshop Engineering resources to ensure successful system connectivity and data flow.
Troubleshoot configuration, integration, workflow, and data-related issues throughout the implementation lifecycle.
Validate customer data feeds and integration workflows to ensure accurate business outcomes following implementation.
Interpret customer requirements and translate them into software configurations, integration requirements, and implementation recommendations.

Technical Expertise

Develop expertise across Upshop products, workflows, and retail operational use cases.
Develop working knowledge of APIs, REST services, JSON payloads, data structures, integration patterns, middleware platforms, and cloud-based technologies.
Maintain familiarity with Microsoft Azure technologies, including Azure SQL, Azure Cosmos DB, Azure Blob Storage, Entra and related data concepts.
Plan and execute functional, integration, regression, hardware, workflow, and launch-readiness testing, and support customers through user acceptance testing.
Partner with Product, Engineering, Support, and Customer Success teams to resolve customer challenges and improve implementation outcomes.

Continuous Improvement & Innovation

Contribute to implementation playbooks, documentation, training materials, best practices, and reusable implementation assets.
Capture lessons learned and recommend improvements to implementation methodologies and delivery processes.
Identify opportunities to improve customer onboarding experiences and implementation efficiency.
Leverage AI-enabled tools and automation technologies to improve documentation, testing, customer onboarding, knowledge management, and project execution.
Share expertise and mentor newer team members as implementation experience grows.

Required Qualifications

Bachelor's degree or equivalent combination of education and relevant experience.
3+ years of experience in software implementation, consulting, professional services, retail technology, or a comparable customer-facing solution delivery role.
Strong written and verbal communication, presentation, facilitation, documentation, and stakeholder-management skills.
Ability to manage multiple concurrent customer workstreams, deadlines, dependencies, and competing priorities with limited supervision.
Strong analytical, problem-solving, and critical-thinking skills.
Ability to learn new technologies, business processes, and software platforms quickly.
Willingness to travel up to 25%.

Preferred Qualifications

Experience in grocery, food retail, convenience retail, store operations, or retail technology.
Experience with one or more food retail disciplines, such as forecasting, ordering, inventory management, receiving, DSD, fresh operations, recipe management, production planning, labeling, merchandising, or store execution.
Experience implementing SaaS solutions or enterprise software platforms.
Experience supporting enterprise data onboarding or system integrations using REST APIs, flat files, middleware, ETL processes, source-to-target data mappings, and structured formats such as JSON, CSV, or XML.
Familiarity with Microsoft Azure services such as Azure SQL Database, Azure Cosmos DB, Azure Blob Storage, and Azure Table Storage, as well as identity technologies such as Microsoft Entra ID.
Experience using SQL, database tools, reporting platforms, or data-analysis techniques to investigate data quality and application behavior.
Experience with Zendesk, Jira, Confluence, Wrike, Salesforce or similar platforms.
Experience using AI-enabled tools or automation technologies to improve productivity and customer outcomes.

Success Profile

The successful candidate:

Builds trust quickly with customers and stakeholders.
Thinks like a consultant and focuses on customer business outcomes, not just software configuration.
Understands how technology can improve retail operations and store performance.
Balances strong customer engagement with technical problem-solving abilities.
Takes ownership of customer success and implementation outcomes.
Communicates effectively with both operational and technical audiences.
Embraces continuous learning and professional development.
Leverages innovation, automation, and AI to improve customer delivery and operational efficiency.
Thrives in a collaborative, fast-paced, and customer-focused environment.

Apply About employer

More about this job

Responsibilities

Lead customers through the full implementation lifecycle, from discovery and solution configuration to data onboarding, testing, launch, and post-launch support. Advise customers on retail workflows and adoption, troubleshoot technical and integration issues, and collaborate with internal teams to improve implementation outcomes and processes.

Requirements

Requires a bachelor's degree or equivalent education and experience, plus at least three years in software implementation, consulting, professional services, retail technology, or a comparable customer-facing delivery role. Candidates should have strong communication, analytical, organizational, and stakeholder-management skills, be able to manage concurrent workstreams, and be willing to travel up to 25%; retail and integration experience are preferred.

Skills

Customer Consulting
Software Implementation
Retail Operations
SaaS Configuration
Data Onboarding
System Integration
REST APIs
SQL
Data Mapping
Testing and Quality Assurance
Project Management
Stakeholder Management
Troubleshooting
Change Management
Training and Facilitation
AI and Automation

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Grocery Retail
Food Retail
Convenience Retail
Retail Operations
Software Implementation
Professional Services
Customer Consulting
Data Onboarding
REST APIs
JSON
CSV
XML
Flat File Integrations
Middleware
ETL
Source-to-Target Data Mapping
Microsoft Azure
Azure SQL Database
Azure Cosmos DB
Azure Blob Storage
Azure Table Storage
Microsoft Entra ID
SQL
ERP
POS
User Acceptance Testing
Jira
Confluence
Salesforce

Report this job