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Added 1 hour ago
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Senior Forward Deployed Engineer
Xero
Remote, Canada
- Full-time
- Remote
As a Senior Engineer within the Internal AI Accelerator Squad, you will be at the forefront of Xero’s transformation into an AI-native company. You will act as a forward-deployed engineer,…
Added 1 hour ago
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Forward Deployed Engineer
Antasphere
Brussels, ON
- Contract
Added 3 hours ago
UW
Applied AI Engineer (Contract)
Upstream Works Software
Canada
- Contract
Upstream Works Software is hiring a contract Applied AI Engineer to contribute to the setup of our agentic AI evaluation and demo environment on Amazon Bedrock AgentCore.
Added 5 hours ago
OT
Lead Quality Assurance Developer
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
The Lead Quality Assurance Engineer owns QA strategy, governance, reporting, and execution across enterprise programs. This role leads teams through integration, functional, regression,…
Added 6 hours ago
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Associate Technical Consultant
Worley
Calgary, AB · Edmonton, AB · Markham, ON · Oakville, ON · Sudbury, ON · Greater Sudbury, ON,CA
- Full-time
The purpose of the Principal Telecommunication Engineer role shall be to serve as a technical authority designing and delivering industrial telecommunication projects across Oil & Gas,…
Added 6 hours ago
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Controls Engineer - Machinery Manufacturing
CyberCoders
Tecumseh, ON
- $80,000 to $120,000 CAD / year
- Full-time
We are seeking a Controls Engineer to join our Ontario-based engineering team. This is an excellent opportunity for a controls professional who enjoys designing, programming, commissioning,…
Added 7 hours ago
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Software Engineer Co-op
Xradar
Burnaby, BC
- Full-time
As Xradar's Software Engineer Co-op, you will be part of the R&D team and help build software for our NDT devices. Our applications bring hardware and software together, turning complex…
Added 8 hours ago
CH
Data Engineer
Cardinal Health Canada
Concord, ON
- Full-time
We are seeking a Data Engineer to develop and support reliable data solutions for reporting, analytics, and business decision-making. This role works within established architecture and…
Added 8 hours ago
CH
Data Engineer
Cardinal Health Canada
Concord, ON
- Full-time
We are seeking a Data Engineer to develop and support reliable data solutions for reporting, analytics, and business decision-making. This role works within established architecture and…
Added 9 hours ago
AI
Senior Power Platform Engineer
Aptino, Inc.
Quebec, QC
- Contract
We are looking for an experienced Senior Microsoft Power Platform Engineer with expertise in Power Apps, Power Automate, AI Builder, Copilot Studio, Dynamics 365, and Azure AI technologies.
Added 9 hours ago
Mechatronics Engineer – Robotics & Grasping
Apera AI Inc
Vancouver, BC
We're looking for an Intermediate Mechatronics Engineer to join our Robotics & Grasping team, the team that turns Apera's vision into products that pick and place on the factory floor and…
Added 9 hours ago
Data Engineer
CareRx
Toronto, ON
…in an enterprise-grade data warehousing platform. The Data Engineer is responsible for operating the platform day to day: keeping data flowing, connecting new sources, and building data…
Added 9 hours ago
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Entry Level Technology Development Program - Summer Analyst - Canada - NAELFY27
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC · Regina, SK
- Full-time
…model and developed into a client-facing, full-stack, AI-native engineer embedded directly in delivery…
Added 9 hours ago
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Manager, Software Development
OpenText
Richmond Hill, ON
- Full-time
…manager partners with Product Management and the Principal Engineer to translate strategy into executable plans while establishing an inclusive, accountable, and high-performing engineering…
Added 10 hours ago
FM
Research and Development Engineer (Junior)
FluidAI Medical
Kitchener, ON
- $65,000 to $80,000 CAD / year
Propose new technologies for future product requirements, assess feasibility, and plan for integration into product pipeline.
Added 10 hours ago
CI
Manager, Sales Governance and Operations
Calian in Space & Technology
Ottawa, ON
- Full-time
Identify opportunities to improve operational efficiency through automation, integration, and standardization of business processes.
Added 10 hours ago
ZS
RPA Platform Engineer
Zodiac Solutions, Inc
Toronto, ON
- Full-time
The Senior Platform Engineer develops, maintains, and manages Automation platform on premise, AWS cloud and vendor SaaS to enable automation across the bank and core operations enabling the…
Added 11 hours ago
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Senior Software Developer In Test - Python Automation Engineer
Telesat
Ottawa, ON
- Contract
We are seeking a highly skilled Senior Python Automation Engineer to design, build, and evolve production-grade automation frameworks, engineering tools, and automated validation for…
Added 11 hours ago
RI
Senior Full Stack Engineer
Remarcable, Inc.
Remote, Canada
- $140,000 to $190,000 CAD / year
- Full-time
- Remote
…product and development hub - and looking for a Senior Full Stack Engineer to take technical ownership of high-impact product…
Added 11 hours ago
O
Test Engineer
ORBCOMM
Ottawa, ON
- $75,000 to $95,000 CAD / year
- Full-time
…at their best? At ORBCOMM, we're looking for a hands-on Test Engineer to design, develop, and support automated test solutions used throughout product development, validation, and…
Added 11 hours ago
QT
Senior SailPoint Identity Security Cloud (ISC) Engineer
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON
- $80 to $100 CAD / hour
- Contract
…teams to gather requirements, onboard applications, resolve integration issues, and ensure successful delivery and ongoing…
Added 12 hours ago
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Software Engineer II (SDET)
TD
Toronto, ON
- Full-time
Document and verify system components, applications, system infrastructure, security, integration, operability and engineering related architecture designs associated with a program or…
Added 12 hours ago
ES
AI security research engineer
Epsilon Solutions Ltd.
Toronto, ON
- Contract
Technical Security Research Engineer to research, prototype, evaluate, and operationalize emerging cybersecurity capabilities. This is a hands-on role for someone who can move from a…
Added 12 hours ago
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DevOPS/Cloud Engineer – Senior (AWS CDK/Public Sector exp)
Bevertec
Toronto, ON
- Contract
Job Role: DevOPS/Cloud Engineer – Senior (AWS CDK/Public Sector exp)
Added 13 hours ago
L
Product Manager
LBMX
London, ON
- Full-time
Supply the source content for release notes, training, and help documentation (generated largely with AI from specs and tickets) for Customer & Integration Ops to deliver to customers.

Upstream Works Software

Applied AI Engineer (Contract)

Canada

Contract

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Job details

Job type: Contract
Posting language: English
Posted: Oct 27, 2026

Original job description

About The Role

Upstream Works Software is hiring a contract Applied AI Engineer to contribute to the setup of our agentic AI evaluation and demo environment on Amazon Bedrock AgentCore.

Upstream Works is a Canadian software company with 25 years of experience in enterprise contact centre software, trusted by Cisco, Amazon Web Services and global partners.

Our platform brings AI into the contact centre, and this engagement will help us prove agent quality before it reaches customers.

You will own the hands on build: setting up AgentCore, creating a golden dataset and evaluation process, and delivering an end to end demo shaped around a real business use case. You will work closely with our Product Lead, who will define the business requirements the demo needs to meet.

Key Responsibilities

The work runs in three phases, each with a clear deliverable.

Setup AWS AgentCore

Lead the setup of Amazon Bedrock AgentCore in our AWS environment, including Runtime, Observability and Evaluations.
Configure secure access, permissions and logging following AWS best practices.
Document the setup so our team can maintain and extend it.

Build the golden dataset and evaluation process

Work with our Product Lead and subject matter experts to define realistic scenarios, expected responses and the steps the agent should take.
Build and version a golden dataset that reflects real contact centre interactions, using anonymized or synthetic data.
Design the evaluation approach, including success criteria, built in and custom evaluators, and a repeatable process for regression testing as the agent changes.
Report on agent quality in a way business stakeholders can understand.

Build an end to end demo in AgentCore

Build a working agent and connect it to the tools and data the use case needs.
Shape the demo around the business requirements defined with our Product Lead, and iterate based on feedback.
Prepare and present the demo to internal stakeholders.

Throughout the engagement, you will share regular progress updates, flag risks early, and leave behind clear documentation and reusable components.

Required Qualifications

3 or more years of hands on software or AI engineering experience, including building at least one LLM based application or agent that reached production or real users
Hands on experience with Amazon Bedrock and Amazon Bedrock AgentCore
Strong Python skills, including APIs, SDKs and data handling
Experience building AI agents with tool or function calling, retrieval, and at least one agent framework (for example, Strands, LangGraph, CrewAI or similar)
Experience designing evaluations for non deterministic AI systems, such as golden datasets, success criteria, LLM as a judge, and regression testing
Working knowledge of core AWS services, including IAM, CloudWatch, Lambda and S3
Ability to turn business requirements into a working technical solution with limited direction
Excellent written and verbal English, and the ability to explain technical results to non-technical stakeholders
Availability for regular meetings during Eastern Time business hours

Would Be An Asset

Experience with conversational AI or voice agents (for example, Amazon Connect, Cisco or Genesys)
AWS certifications, such as AWS Certified AI Practitioner, Machine Learning Engineer Associate or Solutions Architect Associate
Experience with Model Context Protocol (MCP) or AgentCore Gateway
Experience setting up evaluation in CI/CD pipelines
Experience handling sensitive customer data, including anonymization and privacy requirements

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More about this job

Responsibilities

Set up and document Amazon Bedrock AgentCore, including secure access, observability, and evaluation capabilities. Develop a versioned golden dataset and repeatable evaluation process, then build, refine, and present an end-to-end agent demo based on business requirements.

Requirements

Requires at least three years of hands-on software or AI engineering experience, including a production or real-user LLM application, plus experience with Amazon Bedrock AgentCore, Python, AWS, agent frameworks, and AI evaluation. Candidates must be able to translate business needs into technical solutions, communicate results clearly in English, and attend regular meetings during Eastern Time business hours.

Skills

Amazon Bedrock AgentCore
Python
AWS
AI Agent Development
Tool And Function Calling
Retrieval-Augmented Generation
AI Evaluation
Golden Dataset Development
Regression Testing
IAM
CloudWatch
Lambda
S3
API And SDK Integration
Data Handling
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

Amazon Bedrock
Amazon Bedrock AgentCore
AWS
Python
LLM
AI Agents
Strands
LangGraph
CrewAI
Tool Calling
Function Calling
Retrieval
Golden Dataset
AI Evaluation
LLM As A Judge
Regression Testing
IAM
CloudWatch
AWS Lambda
Amazon S3
Amazon Connect
Cisco
Genesys
Model Context Protocol
AgentCore Gateway
CI/CD
Conversational AI
Voice Agents
Data Anonymization
Contact Centre Software

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