Jobs in Canada

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Added 17 mins ago
Outside Sales Engineer – Heat Trace, Western Canada
Spirax-Sarco Ltd.
Canada
…with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that…
Added 47 mins ago
Design Engineer in Training (EIT)
Amrize
Chilliwack, BC
Join Amrize as a Design Engineer in Training (EIT) and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company…
Added 2 hours ago
NS
Distribution Asset Strategy Engineer
Nova Scotia Power
Halifax, NS
- Full-time
We are looking for a Distribution Asset Strategy Engineer to join our Enterprise Asset Management team.
Added 3 hours ago
X
Senior Forward Deployed Engineer
Xero
Remote, Canada
- Full-time
- Remote
As a Senior Engineer within the Internal AI Accelerator Squad, you will be at the forefront of Xero’s transformation into an AI-native company. You will act as a forward-deployed engineer,…
Added 3 hours ago
A
Forward Deployed Engineer
Antasphere
Brussels, ON
- Contract
Added 3 hours ago
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Software Engineer 4 - Kubernetes AI Platform Engineering
Nutanix
Vancouver, BC
- $151,000 to $227,000 CAD / year
- Full-time
As an Engineer on the NKP AI Platform team, you will be a key technical leader responsible for architecting, building, and scaling the infrastructure that allows enterprises to train,…
Added 3 hours ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
We have an opening for a Mechanical / Manufacturing Engineer working with our Manufacturing Engineering Team as outlined below:
Added 3 hours ago
NS
Distribution Asset Strategy Engineer
Nova Scotia Power
Halifax, NS
- Full-time
We are looking for a Distribution Asset Strategy Engineer to join our Enterprise Asset Management team.
Added 3 hours ago
A
Senior Full Stack Engineer, Applied AI
Autodesk
Vancouver, BC
- Full-time
At Autodesk, we are exploring new ways to make design and engineering software smarter, more intuitive, and more personal. AI is helping us rethink how millions of people interact with…
Added 3 hours ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.
Added 3 hours ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Develop and quantify relationships between package performance, polymer properties, preform design, injection molding, reheating, and stretch blow molding processes.
Added 3 hours ago
A
Senior Full Stack Engineer, Applied AI
Autodesk
Toronto, ON
- Full-time
At Autodesk, we are exploring new ways to make design and engineering software smarter, more intuitive, and more personal. AI is helping us rethink how millions of people interact with…
Added 3 hours ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is currently seeking a Software engineer/designer to specialize in resolving service issues with a focus on Injection Molding Machine controls, including servo drive and…
Added 3 hours ago
A
Senior Full Stack Engineer, Applied AI
Autodesk
Toronto, ON
- Full-time
At Autodesk, we are exploring new ways to make design and engineering software smarter, more intuitive, and more personal. AI is helping us rethink how millions of people interact with…
Added 3 hours ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
Our Development Engineering team is looking to hire an experienced Product Development Engineer. The successful candidate will lead the technical development of packaging products working…
Added 4 hours ago
UW
Applied AI Engineer (Contract)
Upstream Works Software
Canada
- Contract
Upstream Works Software is hiring a contract Applied AI Engineer to contribute to the setup of our agentic AI evaluation and demo environment on Amazon Bedrock AgentCore.
Added 4 hours ago
A
Manufacturing Engineer
Actalent
Brampton, ON
- $25 to $28 CAD / hour
- Full-time
Our client, a leader in the Electronics Industry, is looking for a Junior Manufacturing Engineer to join their team on a long term basis in Brampton.
Added 4 hours ago
A
Technical Documentation & BOM Specialist
Actalent
Ottawa, ON
- $30 to $50 CAD / hour
- Contract
…focused on next-generation high-speed networking technology. The engineer will be responsible for inspecting, documenting, and managing components in test stations, ensuring accurate bills…
Added 4 hours ago
A
Senior Electrical Engineer
Actalent
Calgary, AB
- $85 to $92 CAD / hour
- Contract
This role is for a Senior electrical engineer with strong low to medium voltage experience (up to 5 kV) on oil and gas projects. The successful candidate will work closely with major energy…
Added 4 hours ago
A
Ingénieur éLectrique
Actalent
Montreal, QC
- $50 to $67 CAD / hour
- Contract
We are seeking a dedicated Electrical Engineer to lead the development of electrical distribution systems for public transit depots. The role involves guiding projects from initial studies…
Added 4 hours ago
A
Senior Manager, Asset Management & Engineering
ATCO
Calgary, AB
- Full-time
Coordinate with Project Delivery on project-routed work, design reviews, commissioning, handover and integration of new assets into lifecycle and maintenance plans.
Added 5 hours ago
A
Senior Manager, Asset Management & Engineering
ATCO
Calgary, AB
- Full-time
Coordinate with Project Delivery on project-routed work, design reviews, commissioning, handover and integration of new assets into lifecycle and maintenance plans.
Added 5 hours ago
Reliability Specialist, Cranes Maintenance
ArcelorMittal
Hamilton, ON
…providing engineering and technical support ranging from equipment design and redesign to investigations, rebuilds, repairs, and capital…
Added 5 hours ago
RB
Senior Quality Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Plan, design, and execute functional, integration, end-to-end, and regression testing for enhancements, fixes, and feature releases across legacy .NET, web, API, and backend processes and…
Added 6 hours ago
X
Engineer - Reporting, Insights and Data-in
Xero
Remote, Canada
- Full-time
- Remote
You will take ownership of engineering problems from design through production, balancing performance, accuracy and ease of use. Working closely with Product, Design and other engineers,…

Upstream Works Software

Applied AI Engineer (Contract)

Canada

Contract

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Job details

Job type: Contract
Posting language: English
Posted: Oct 27, 2026

Original job description

About The Role

Upstream Works Software is hiring a contract Applied AI Engineer to contribute to the setup of our agentic AI evaluation and demo environment on Amazon Bedrock AgentCore.

Upstream Works is a Canadian software company with 25 years of experience in enterprise contact centre software, trusted by Cisco, Amazon Web Services and global partners.

Our platform brings AI into the contact centre, and this engagement will help us prove agent quality before it reaches customers.

You will own the hands on build: setting up AgentCore, creating a golden dataset and evaluation process, and delivering an end to end demo shaped around a real business use case. You will work closely with our Product Lead, who will define the business requirements the demo needs to meet.

Key Responsibilities

The work runs in three phases, each with a clear deliverable.

Setup AWS AgentCore

Lead the setup of Amazon Bedrock AgentCore in our AWS environment, including Runtime, Observability and Evaluations.
Configure secure access, permissions and logging following AWS best practices.
Document the setup so our team can maintain and extend it.

Build the golden dataset and evaluation process

Work with our Product Lead and subject matter experts to define realistic scenarios, expected responses and the steps the agent should take.
Build and version a golden dataset that reflects real contact centre interactions, using anonymized or synthetic data.
Design the evaluation approach, including success criteria, built in and custom evaluators, and a repeatable process for regression testing as the agent changes.
Report on agent quality in a way business stakeholders can understand.

Build an end to end demo in AgentCore

Build a working agent and connect it to the tools and data the use case needs.
Shape the demo around the business requirements defined with our Product Lead, and iterate based on feedback.
Prepare and present the demo to internal stakeholders.

Throughout the engagement, you will share regular progress updates, flag risks early, and leave behind clear documentation and reusable components.

Required Qualifications

3 or more years of hands on software or AI engineering experience, including building at least one LLM based application or agent that reached production or real users
Hands on experience with Amazon Bedrock and Amazon Bedrock AgentCore
Strong Python skills, including APIs, SDKs and data handling
Experience building AI agents with tool or function calling, retrieval, and at least one agent framework (for example, Strands, LangGraph, CrewAI or similar)
Experience designing evaluations for non deterministic AI systems, such as golden datasets, success criteria, LLM as a judge, and regression testing
Working knowledge of core AWS services, including IAM, CloudWatch, Lambda and S3
Ability to turn business requirements into a working technical solution with limited direction
Excellent written and verbal English, and the ability to explain technical results to non-technical stakeholders
Availability for regular meetings during Eastern Time business hours

Would Be An Asset

Experience with conversational AI or voice agents (for example, Amazon Connect, Cisco or Genesys)
AWS certifications, such as AWS Certified AI Practitioner, Machine Learning Engineer Associate or Solutions Architect Associate
Experience with Model Context Protocol (MCP) or AgentCore Gateway
Experience setting up evaluation in CI/CD pipelines
Experience handling sensitive customer data, including anonymization and privacy requirements

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More about this job

Responsibilities

Set up and document Amazon Bedrock AgentCore, including secure access, observability, and evaluation capabilities. Develop a versioned golden dataset and repeatable evaluation process, then build, refine, and present an end-to-end agent demo based on business requirements.

Requirements

Requires at least three years of hands-on software or AI engineering experience, including a production or real-user LLM application, plus experience with Amazon Bedrock AgentCore, Python, AWS, agent frameworks, and AI evaluation. Candidates must be able to translate business needs into technical solutions, communicate results clearly in English, and attend regular meetings during Eastern Time business hours.

Skills

Amazon Bedrock AgentCore
Python
AWS
AI Agent Development
Tool And Function Calling
Retrieval-Augmented Generation
AI Evaluation
Golden Dataset Development
Regression Testing
IAM
CloudWatch
Lambda
S3
API And SDK Integration
Data Handling
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

Amazon Bedrock
Amazon Bedrock AgentCore
AWS
Python
LLM
AI Agents
Strands
LangGraph
CrewAI
Tool Calling
Function Calling
Retrieval
Golden Dataset
AI Evaluation
LLM As A Judge
Regression Testing
IAM
CloudWatch
AWS Lambda
Amazon S3
Amazon Connect
Cisco
Genesys
Model Context Protocol
AgentCore Gateway
CI/CD
Conversational AI
Voice Agents
Data Anonymization
Contact Centre Software

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