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Added 2 hours ago
A
Manager, Global Practice and Delivery (Solutions & Services)
Acceldata
Kitchener, ON · Toronto, ON
- Full-time
We're looking for a Manager, Global Practice and Delivery to build, lead, and scale a global team of Solutions Consultants and Forward-Deployed Engineers responsible for enterprise…
Added 4 hours ago
UW
Applied AI Engineer (Contract)
Upstream Works Software
Canada
- Contract
Upstream Works Software is hiring a contract Applied AI Engineer to contribute to the setup of our agentic AI evaluation and demo environment on Amazon Bedrock AgentCore.
Added 5 hours ago
RB
Lead Full Stack Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Leaf Full Stack Engineer is responsible for developing and maintaining robust .NET-based APIs using the .NET Framework and ASP.NET Core, with a focus on cloud-native architecture. This role…
Added 7 hours ago
KR
L3 Operations Engineer
KTek Resourcing
Canada
- Contract
The L3 VCF Operations Engineer is a subject matter expert responsible for the advanced operational management, in-depth troubleshooting, and strategic optimization of the VMware Cloud…
Added 7 hours ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
…technical support for core tokenized deposit platforms, ledger data pipelines, and blockchain-based payment networks. The candidate will diagnose complex application issues, analyze DLT…
Added 9 hours ago
C
Agentic AI Architect
CGI
Toronto, ON
- Full-time
Helping data engineer and prompt engineer the LLM solutions end-to-end to enhance end user experience
Added 9 hours ago
S
Firmware Engineer
Solidigm
Vancouver, BC
- Full-time
…in Asia, Europe, and the Americas. Solidigm will continue to lead the world in innovating new Memory technologies with aspirations to be the #1 NAND memory company in the world. At…
Added 10 hours ago
R
IT - Specialty Developer - Senior
Raise
Toronto, ON
- Full-time
DevOps Engineer responsible for DevOps engineering across Azure DevOps and GitHub Enterprise, including leadership of ADO to GHE migration initiatives. Serves as SME for deploying Azure…
Added 10 hours ago
V
Director, Sales
veritree
Remote, Canada
- $200,000 to $300,000 CAD / year
- Full-time
- Remote
You will also lead our GTM Engineer, while overseeing sales strategy, forecasting, pricing, compensation, activity goals, and the systems and enablement needed to support both teams.
Added 10 hours ago
WT
Workforce Authentication Engineer
Wissen Technology
Montreal, QC
- Full-time
…Software Engineering, Generative AI & Machine Learning, Real-Time Data Analytics & Insights, Interactive Data Visualization & Decision Intelligence, Intelligent Process Automation,…
Added 10 hours ago
V
Director, Sales
veritree
Vancouver, BC
- $200,000 to $300,000 CAD / year
- Full-time
You will also lead our GTM Engineer, while overseeing sales strategy, forecasting, pricing, compensation, activity goals, and the systems and enablement needed to support both teams.
Added 10 hours ago
A
Entry Level Technology Development Program - Summer Analyst - Canada - NAELFY27
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC · Regina, SK
- Full-time
Dive into a variety of assignments like coding and testing, supporting data migrations, writing project documentation, and helping plan and track project timelines.
Added 10 hours ago
R
Lead Full Stack Engineer
RBC
Toronto, ON
- Full-time
Leaf Full Stack Engineer is responsible for developing and maintaining robust .NET-based APIs using the .NET Framework and ASP.NET Core, with a focus on cloud-native architecture. This role…
Added 10 hours ago
KR
Cloud Support Engineer
KTek Resourcing
Toronto, ON · Scarborough, ON
- Contract
…Infrastructure-as-Code (IaC), CI/CD, scripting, and core Azure platform services, with proven experience supporting production-grade, highly available Azure…
Added 10 hours ago
SP
Lead Solution Engineer, ECS, Public Sector
Salesforce Partner Canada
Toronto, ON
- Full-time
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and…
Added 11 hours ago
FM
Sustaining Engineer – R&D
FluidAI Medical
Kitchener, ON
- $65,000 to $80,000 CAD / year
You’ll be directly responsible for keeping Stream Platform’s production running well and improving it over time. When something on the line doesn’t behave as designed, you’ll be the…
Added 12 hours ago
RI
Senior Full Stack Engineer
Remarcable, Inc.
Remote, Canada
- $140,000 to $190,000 CAD / year
- Full-time
- Remote
Remarcable is the intelligent procurement and material operations platform transforming how trade contractors (electrical, plumbing, HVAC) and supply distributors work together. Processing…
Added 13 hours ago
T
Software Engineer II (SDET)
TD
Toronto, ON
- Full-time
Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues
Added 13 hours ago
AC
Bi Platforms Operations Engineer
Adastra Corporation
Toronto, ON
- Other
We are looking for a hands-on BI Platform Operations Engineer to support the reliability and day-to-day operation of enterprise BI platforms, with a focus on Tableau Server, Amazon…
Added 14 hours ago
D
Manager, Business Development
Docebo
Remote, Canada
- $137,800 to $183,700 CAD / year
- Full-time
- Remote
Forge Cross-Functional Alliances: Collaborate in lockstep with Sales, Marketing, and Product teams to align go-to-market initiatives and engineer seamless, high-converting lead handoffs.
Added 15 hours ago
JI
Lead Analytics Engineer & Data Platform Lead
J.D. Irving, Limited
Saint John, NB
- Full-time
We are seeking a Lead Analytics Engineer & Data Platform Lead to provide technical leadership through the evolution of analytics across the Sawmills Division.
Added 15 hours ago
AE
Director, Enterprise Applications
Associated Engineering
Vancouver, BC
- Full-time
…continuous improvement across Microsoft Dynamics 365, Power Platform, custom applications, integrations, and other corporate platforms. The Director directly leads the Team Lead,…
Added 15 hours ago
Staff Software Engineer - Identity & Access Management
Brex
Vancouver, BC
As a Staff Engineer on IAM, you will lead projects and initiatives to improve the security, reliability, and developer experience of our authentication, authorization, and identity…
Added 15 hours ago
Marketing & GTM Operations Lead (Hybrid)
OpenTable
Toronto, ON
Audit and re-engineer end-to-end go-to-market processes - including lead capture, enrichment, routing, and handoffs - to eliminate operational friction and accelerate pipeline velocity.
Added 15 hours ago
S
Staff Security Engineer
Snaplii
Toronto, ON · Etobicoke, ON
- Full-time
You will work with engineering leadership, application owners and the teams responsible for platform operations. You will lead security design, incident investigation and security…

Upstream Works Software

Applied AI Engineer (Contract)

Canada

Contract

Apply About employer

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Job details

Job type: Contract
Posting language: English
Posted: Oct 27, 2026

Original job description

About The Role

Upstream Works Software is hiring a contract Applied AI Engineer to contribute to the setup of our agentic AI evaluation and demo environment on Amazon Bedrock AgentCore.

Upstream Works is a Canadian software company with 25 years of experience in enterprise contact centre software, trusted by Cisco, Amazon Web Services and global partners.

Our platform brings AI into the contact centre, and this engagement will help us prove agent quality before it reaches customers.

You will own the hands on build: setting up AgentCore, creating a golden dataset and evaluation process, and delivering an end to end demo shaped around a real business use case. You will work closely with our Product Lead, who will define the business requirements the demo needs to meet.

Key Responsibilities

The work runs in three phases, each with a clear deliverable.

Setup AWS AgentCore

Lead the setup of Amazon Bedrock AgentCore in our AWS environment, including Runtime, Observability and Evaluations.
Configure secure access, permissions and logging following AWS best practices.
Document the setup so our team can maintain and extend it.

Build the golden dataset and evaluation process

Work with our Product Lead and subject matter experts to define realistic scenarios, expected responses and the steps the agent should take.
Build and version a golden dataset that reflects real contact centre interactions, using anonymized or synthetic data.
Design the evaluation approach, including success criteria, built in and custom evaluators, and a repeatable process for regression testing as the agent changes.
Report on agent quality in a way business stakeholders can understand.

Build an end to end demo in AgentCore

Build a working agent and connect it to the tools and data the use case needs.
Shape the demo around the business requirements defined with our Product Lead, and iterate based on feedback.
Prepare and present the demo to internal stakeholders.

Throughout the engagement, you will share regular progress updates, flag risks early, and leave behind clear documentation and reusable components.

Required Qualifications

3 or more years of hands on software or AI engineering experience, including building at least one LLM based application or agent that reached production or real users
Hands on experience with Amazon Bedrock and Amazon Bedrock AgentCore
Strong Python skills, including APIs, SDKs and data handling
Experience building AI agents with tool or function calling, retrieval, and at least one agent framework (for example, Strands, LangGraph, CrewAI or similar)
Experience designing evaluations for non deterministic AI systems, such as golden datasets, success criteria, LLM as a judge, and regression testing
Working knowledge of core AWS services, including IAM, CloudWatch, Lambda and S3
Ability to turn business requirements into a working technical solution with limited direction
Excellent written and verbal English, and the ability to explain technical results to non-technical stakeholders
Availability for regular meetings during Eastern Time business hours

Would Be An Asset

Experience with conversational AI or voice agents (for example, Amazon Connect, Cisco or Genesys)
AWS certifications, such as AWS Certified AI Practitioner, Machine Learning Engineer Associate or Solutions Architect Associate
Experience with Model Context Protocol (MCP) or AgentCore Gateway
Experience setting up evaluation in CI/CD pipelines
Experience handling sensitive customer data, including anonymization and privacy requirements

Apply About employer

More about this job

Responsibilities

Set up and document Amazon Bedrock AgentCore, including secure access, observability, and evaluation capabilities. Develop a versioned golden dataset and repeatable evaluation process, then build, refine, and present an end-to-end agent demo based on business requirements.

Requirements

Requires at least three years of hands-on software or AI engineering experience, including a production or real-user LLM application, plus experience with Amazon Bedrock AgentCore, Python, AWS, agent frameworks, and AI evaluation. Candidates must be able to translate business needs into technical solutions, communicate results clearly in English, and attend regular meetings during Eastern Time business hours.

Skills

Amazon Bedrock AgentCore
Python
AWS
AI Agent Development
Tool And Function Calling
Retrieval-Augmented Generation
AI Evaluation
Golden Dataset Development
Regression Testing
IAM
CloudWatch
Lambda
S3
API And SDK Integration
Data Handling
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

Amazon Bedrock
Amazon Bedrock AgentCore
AWS
Python
LLM
AI Agents
Strands
LangGraph
CrewAI
Tool Calling
Function Calling
Retrieval
Golden Dataset
AI Evaluation
LLM As A Judge
Regression Testing
IAM
CloudWatch
AWS Lambda
Amazon S3
Amazon Connect
Cisco
Genesys
Model Context Protocol
AgentCore Gateway
CI/CD
Conversational AI
Voice Agents
Data Anonymization
Contact Centre Software

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