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Added 15 mins ago
X
Software Engineer Co-op
XRSounder
Burnaby, BC
- Full-time
As Xradar's Software Engineer Co-op, you will be part of the R&D team and help build software for our NDT devices. Our applications bring hardware and software together, turning complex…
Added 1 hour ago
Outside Sales Engineer – Heat Trace, Western Canada
Spirax-Sarco Ltd.
Canada
As the Outside Sales Engineer, you will support all aspects of the sales process, from qualifying new customers to cultivating relationships with existing customers to generating sales…
Added 2 hours ago
SL
Senior Software Engineer, Operations – Core Java & iOS focus
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
We are looking for a Senior Software Engineer with strong full-stack Java experience and hands-on iOS development skills. You will develop and support reliable applications across the web,…
Added 2 hours ago
Process EIT
Amrize
Bath, ON
The primary objective of the Process Engineer-In-Training is to support and assist improve the performance of the plant operations through process and quality data analysis, field…
Added 4 hours ago
NS
Distribution Asset Strategy Engineer
Nova Scotia Power
Halifax, NS
- Full-time
We are looking for a Distribution Asset Strategy Engineer to join our Enterprise Asset Management team.
Added 4 hours ago
A
Forward Deployed Engineer
Antasphere
Brussels, ON
- Contract
Sit with the client, understand their process, and translate it into a scoped solution. Say no to the faster horse.
Added 4 hours ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
We have an opening for a Mechanical / Manufacturing Engineer working with our Manufacturing Engineering Team as outlined below:
Added 4 hours ago
NS
Distribution Asset Strategy Engineer
Nova Scotia Power
Halifax, NS
- Full-time
We are looking for a Distribution Asset Strategy Engineer to join our Enterprise Asset Management team.
Added 5 hours ago
C
Trainmaster
CPKC
Moose Jaw, SK
- Full-time
…(CROR) for Canada, General Code Operating Rules (GCOR) for U.S., Engineer, etc.) as per industry…
Added 5 hours ago
C
Assistant Trainmaster
CPKC
Regina, SK
- Full-time
…(CROR) for Canada, General Code Operating Rules (GCOR) for U.S., Engineer, etc.) as per industry…
Added 5 hours ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.
Added 5 hours ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Strong understanding of injection molding systems, including machine technology, mold design, hot runner systems, and process optimization principles.
Added 5 hours ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is currently seeking a Software engineer/designer to specialize in resolving service issues with a focus on Injection Molding Machine controls, including servo drive and…
Added 5 hours ago
FN
Director of Development Engineering
FAMU National Alumni Association
Brantford, ON
- Full-time
…efficiency of the City s engineering review, approval and inspection process and to meet mandated goals and objectives. Accountable for establishing and achieving Departmental goals and…
Added 5 hours ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
Our Development Engineering team is looking to hire an experienced Product Development Engineer. The successful candidate will lead the technical development of packaging products working…
Added 6 hours ago
UW
Applied AI Engineer (Contract)
Upstream Works Software
Canada
- Contract
Upstream Works Software is hiring a contract Applied AI Engineer to contribute to the setup of our agentic AI evaluation and demo environment on Amazon Bedrock AgentCore.
Added 6 hours ago
A
Manufacturing Engineer
Actalent
Brampton, ON
- $25 to $28 CAD / hour
- Full-time
Our client, a leader in the Electronics Industry, is looking for a Junior Manufacturing Engineer to join their team on a long term basis in Brampton.
Added 6 hours ago
A
Technical Documentation & BOM Specialist
Actalent
Ottawa, ON
- $30 to $50 CAD / hour
- Contract
…focused on next-generation high-speed networking technology. The engineer will be responsible for inspecting, documenting, and managing components in test stations, ensuring accurate bills…
Added 6 hours ago
A
Senior Electrical Engineer
Actalent
Calgary, AB
- $85 to $92 CAD / hour
- Contract
This role is for a Senior electrical engineer with strong low to medium voltage experience (up to 5 kV) on oil and gas projects. The successful candidate will work closely with major energy…
Added 6 hours ago
A
Ingénieur éLectrique
Actalent
Montreal, QC
- $50 to $67 CAD / hour
- Contract
We are seeking a dedicated Electrical Engineer to lead the development of electrical distribution systems for public transit depots. The role involves guiding projects from initial studies…
Added 6 hours ago
A
Senior Manager, Asset Management & Engineering
ATCO
Calgary, AB
- Full-time
Added 6 hours ago
A
Senior Manager, Asset Management & Engineering
ATCO
Calgary, AB
- Full-time
Added 6 hours ago
Reliability Specialist, Cranes Maintenance
ArcelorMittal
Hamilton, ON
Participate with operations and maintenance in the troubleshooting and resolution of process/equipment problems.
Added 8 hours ago
OT
Lead Quality Assurance Developer
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
The Lead Quality Assurance Engineer owns QA strategy, governance, reporting, and execution across enterprise programs. This role leads teams through integration, functional, regression,…
Added 9 hours ago
W
Senior Project Manager
Worley
Edmonton, AB
- Full-time
…effective control of scope changes via the formal Change Management…

Upstream Works Software

Applied AI Engineer (Contract)

Canada

Contract

Apply About employer

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Job details

Job type: Contract
Posting language: English
Posted: Oct 27, 2026

Original job description

About The Role

Upstream Works Software is hiring a contract Applied AI Engineer to contribute to the setup of our agentic AI evaluation and demo environment on Amazon Bedrock AgentCore.

Upstream Works is a Canadian software company with 25 years of experience in enterprise contact centre software, trusted by Cisco, Amazon Web Services and global partners.

Our platform brings AI into the contact centre, and this engagement will help us prove agent quality before it reaches customers.

You will own the hands on build: setting up AgentCore, creating a golden dataset and evaluation process, and delivering an end to end demo shaped around a real business use case. You will work closely with our Product Lead, who will define the business requirements the demo needs to meet.

Key Responsibilities

The work runs in three phases, each with a clear deliverable.

Setup AWS AgentCore

Lead the setup of Amazon Bedrock AgentCore in our AWS environment, including Runtime, Observability and Evaluations.
Configure secure access, permissions and logging following AWS best practices.
Document the setup so our team can maintain and extend it.

Build the golden dataset and evaluation process

Work with our Product Lead and subject matter experts to define realistic scenarios, expected responses and the steps the agent should take.
Build and version a golden dataset that reflects real contact centre interactions, using anonymized or synthetic data.
Design the evaluation approach, including success criteria, built in and custom evaluators, and a repeatable process for regression testing as the agent changes.
Report on agent quality in a way business stakeholders can understand.

Build an end to end demo in AgentCore

Build a working agent and connect it to the tools and data the use case needs.
Shape the demo around the business requirements defined with our Product Lead, and iterate based on feedback.
Prepare and present the demo to internal stakeholders.

Throughout the engagement, you will share regular progress updates, flag risks early, and leave behind clear documentation and reusable components.

Required Qualifications

3 or more years of hands on software or AI engineering experience, including building at least one LLM based application or agent that reached production or real users
Hands on experience with Amazon Bedrock and Amazon Bedrock AgentCore
Strong Python skills, including APIs, SDKs and data handling
Experience building AI agents with tool or function calling, retrieval, and at least one agent framework (for example, Strands, LangGraph, CrewAI or similar)
Experience designing evaluations for non deterministic AI systems, such as golden datasets, success criteria, LLM as a judge, and regression testing
Working knowledge of core AWS services, including IAM, CloudWatch, Lambda and S3
Ability to turn business requirements into a working technical solution with limited direction
Excellent written and verbal English, and the ability to explain technical results to non-technical stakeholders
Availability for regular meetings during Eastern Time business hours

Would Be An Asset

Experience with conversational AI or voice agents (for example, Amazon Connect, Cisco or Genesys)
AWS certifications, such as AWS Certified AI Practitioner, Machine Learning Engineer Associate or Solutions Architect Associate
Experience with Model Context Protocol (MCP) or AgentCore Gateway
Experience setting up evaluation in CI/CD pipelines
Experience handling sensitive customer data, including anonymization and privacy requirements

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More about this job

Responsibilities

Set up and document Amazon Bedrock AgentCore, including secure access, observability, and evaluation capabilities. Develop a versioned golden dataset and repeatable evaluation process, then build, refine, and present an end-to-end agent demo based on business requirements.

Requirements

Requires at least three years of hands-on software or AI engineering experience, including a production or real-user LLM application, plus experience with Amazon Bedrock AgentCore, Python, AWS, agent frameworks, and AI evaluation. Candidates must be able to translate business needs into technical solutions, communicate results clearly in English, and attend regular meetings during Eastern Time business hours.

Skills

Amazon Bedrock AgentCore
Python
AWS
AI Agent Development
Tool And Function Calling
Retrieval-Augmented Generation
AI Evaluation
Golden Dataset Development
Regression Testing
IAM
CloudWatch
Lambda
S3
API And SDK Integration
Data Handling
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

Amazon Bedrock
Amazon Bedrock AgentCore
AWS
Python
LLM
AI Agents
Strands
LangGraph
CrewAI
Tool Calling
Function Calling
Retrieval
Golden Dataset
AI Evaluation
LLM As A Judge
Regression Testing
IAM
CloudWatch
AWS Lambda
Amazon S3
Amazon Connect
Cisco
Genesys
Model Context Protocol
AgentCore Gateway
CI/CD
Conversational AI
Voice Agents
Data Anonymization
Contact Centre Software

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