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Uquutaq Society

Program Director

Iqaluit, NU, Canada

Pay: Starting salary of $120,000 commensurate with experience.
Job type: Full-time
Apply by: Oct 17, 2026
Posting language: English
Posted: Sep 17, 2026

Apply About employer

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Original job description

MISSION

Uquutaq Society is committed to providing healthy, safe and dignified housing solutions and

supports for homeless people in Iqaluit while assisting them in developing and maintaining

independent lives.

Help Build the Future of Housing and Homelessness Services in Nunavut

Uquutaq Society is growing. With the upcoming opening of the Ullivik Low Barrier Services Expansion

and the continued development of supportive and affordable housing initiatives, we are seeking an

experienced and compassionate leader to help shape the future of our programs and services.

This is more than an operations role. The Program Director will play a key leadership role in

designing, implementing, evaluating, and improving programs that help people move from crisis

toward stability and housing. You'll work alongside a dedicated team and community partners to

develop services that are responsive, practical, and grounded in the realities of life in Nunavut.

If you are energized by building programs, leading teams, solving complex challenges, and making a

meaningful difference in people's lives, we'd love to hear from you.

PURPOSE

The Program Director provides strategic and operational leadership for Uquutaq's programs and

services. The position is responsible for program design, implementation, evaluation, and

continuous improvement while ensuring high-quality, client-centred service delivery.

Working closely with supervisors, staff, community partners, and leadership, the Program Director

helps ensure Uquutaq's programs remain responsive to the evolving needs of individuals experiencing

homelessness and housing insecurity in Iqaluit.

Accountability for outcomes is central to this role. The Program Director will be expected to

monitor program performance, evaluate effectiveness, and drive continuous improvement across all

services.

KEY RESPONSIBILITIES

Program Delivery

Lead the development, implementation and evaluation of programs and services.

Oversee assigned programs and ensure clients receive appropriate services in a safe, respectful

and effective manner.

Develop and strengthen relationships with community organizations, service providers, partners

and other stakeholders to improve outcomes for clients.

Ensure program and contractual requirements are met, including preparing reports for funders and

internal parties.

Develop operational plans and evaluate their effectiveness.

Recommend and implement program changes and interventions to support the achievement of

goals.

Regularly review program policies, procedures and operations to ensure they remain relevant,

effective and compliant.

Finance and Funding

Prepare program budget forecasts and monitor spending to ensure expenditures remain within

approved levels.

Identify potential funding opportunities for existing programs, program expansion and related

services.

Complete and submit funding applications with support from the Finance team.

Ensure all required funder reports are accurate and submitted on time.

Leadership and Team Development

Provide leadership and oversight to program supervisors and, where applicable, frontline

staff.

Support supervisors with recruitment and selection, orientation, training, scheduling and

performance evaluation.

Coach and mentor program staff and support their ongoing learning and professional

development.

Address performance and workplace issues in a timely, fair and constructive manner.

Ensure program staff complete all required internal and external training.

Foster a work environment that reflects high ethical and service standards, professional

competence, respect for clients and strong team engagement.

Safeguard confidential employee, client and organizational information.

Organizational Contributions

Actively participate as a member of the Society’s management team and contribute to

cross-departmental initiatives.

Follow and promote all applicable health and safety standards, regulations, policies and

procedures.

Perform other duties as assigned.

ABOUT YOU

Required Qualifications

Demonstrated ability to develop, implement and continuously improve effective program policies

and procedures that support consistent service delivery, manage risk and meet organizational,

funding and regulatory requirements.

Bachelor’s degree in Social Work, Psychology, Social Services, Community Services or a related

field; or a diploma or certificate in a related human services field.

At least five years of leadership experience, including direct supervision of

employees.

At least five years of experience in the non-profit or community services sector, including

experience with housing or homelessness services and day-to-day program operations.

Strong understanding of the housing and homelessness challenges affecting Northern

communities.

Experience preparing program plans, operational reports, funding applications and funder

reports.

Understanding of the history and ongoing impacts of colonization on Inuit in Inuit

Nunangat.

Demonstrated ability to build respectful, trusting relationships and work effectively with Inuit

and other Indigenous individuals, families, communities and partner organizations, as well as

people from diverse backgrounds.

Knowledge of concurrent mental health and substance-use concerns, treatment and community

resources, including recovery-oriented approaches.

Strong interpersonal, communication and team-leadership skills.

Demonstrated ability to build effective working relationships and influence positive

outcomes.

Ability to think critically, analyze complex situations and develop practical

solutions.

Demonstrated ability to produce high-quality work on time and within budget.

Commitment to supporting individual development and a healthy, supportive community.

Valid driver’s licence and a clean driver’s abstract.

Proficiency with Microsoft Office, including Word, Excel, Outlook and PowerPoint, and program

databases, ex. HIFIS

Experience developing and monitoring program budgets.

Ability to maintain accurate, confidential program and employee records.

Assets

Ability to speak and write Inuktitut.

Experience working in Nunavut or another Northern or remote community.

Established knowledge of community resources and service providers in Iqaluit.

Experience preparing funding proposals and reports for government or other funders.

COMPENSATION

Starting salary of $120,000 commensurate with experience.

Northern Allowance of $16,008.

Health insurance and pension through the Northern Employees Benefits Services (NEBS).

Three weeks of vacation.

Three weeks off in lieu of overtime.

Relocation assistance and housing available.

Professional development assistance.

Bilingual bonus for demonstrated verbal and written proficiency in any two of Nunavut’s official

languages.

APPLY

Please apply with a covering letter and resume to [email protected].

We thank all applicants for their interest and the time taken to apply. Only candidates selected

for further consideration will be contacted.

Uquutaq Society is an equal opportunity employer. Accommodations are available throughout

the recruitment process upon request.

Apply About employer

More about this job

Responsibilities

The Program Director provides strategic and operational leadership for all programs, overseeing design, implementation, and continuous improvement. They are responsible for managing budgets, fostering community partnerships, and mentoring staff to ensure high-quality, client-centred service delivery.

Requirements

Candidates must possess at least five years of leadership and non-profit experience, specifically within housing or homelessness sectors. A bachelor's degree in a related human services field is required, along with a strong understanding of the challenges facing Northern communities.

Skills

Program management
Strategic leadership
Budgeting
Team development
Stakeholder engagement
Housing services
Homelessness services
Policy development
Risk management
Critical thinking
Communication
Conflict resolution
Inuit cultural competency
HIFIS
Microsoft Office

Benefits

Health insurance
Pension
Vacation
Relocation assistance
Housing
Professional development assistance
Bilingual bonus

Visa sponsorship

Not detected in the job text

Keywords

Program Director
Social Work
Psychology
Social Services
Community Services
Housing
Homelessness
Non-profit
Budgeting
Leadership
Inuit Nunangat
HIFIS
Microsoft Office
Operational planning
Stakeholder management
Policy development
Risk management
Recovery-oriented approaches
Mental health
Substance-use
Northern Allowance
NEBS
Inuktitut

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