Find work in Canada.

602,103 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
DC
Information Technology Support Specialist
Dillon Consulting Limited
London, ON
- Full-time
Dillon’s Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work…
Added 23 mins ago
L
Technical and Regulatory Quality Specialist - Contract (Onsite- Toronto, ON)
LifeLabs
Toronto, ON
- $74,941 to $95,549 CAD / year
…As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the…
Added 23 mins ago
KC
EOI - Program Administrator, GNHH
Kingston Community Health Centres
Greater Napanee, ON · Napanee, Ontario
- Full-time
…of high-quality services. This includes supporting embedded specialist clinics, as necessary. The Program Administrator ensures smooth and efficient operations and creates a welcoming and…
Added 23 mins ago
KC
EOI - Medical Secretary, MKHH
Kingston Community Health Centres
Kingston, ON
- Full-time
Books, cancels, makes reminder calls and re-schedules client appointments, as required, including prescription renewals, specialist referrals, and diagnostic procedures;
Added 23 mins ago
A
Specialist, Accounts Payable, Accounts Receivable & Billing
API
Edmonton, AB
- Full-time
…bridge the gap between academic research and commercial product development. We are driven, compassionate, and laser focused on making a dramatic positive impact with everything we…
Added 23 mins ago
I
Quality Specialist
IPG
Truro, NS
- Full-time
Position Purpose: The QA Specialist is responsible for driving operational excellence and ensuring product and process quality across the site. This role integrates continuous improvement…
Added 23 mins ago
EA
Senior Technical Consultant
Elios AI
Vancouver, BC
- Full-time
The client is a specialist source-to-pay consultancy that advises on, implements, and drives value from market-leading spend management cloud platforms. Their projects are full lifecycle…
Added 38 mins ago
V
Content Marketing Specialist
Vendasta
Saskatoon, SK
- Full-time
…you up in the morning? We are looking for a Content Marketing Specialist who writes with an AI edge to help Vendasta reach the small businesses and agencies that need…
Added 38 mins ago
TC
Senior Fullstack Web Application Developer
The Citco Group Limited
Toronto, ON
- Full-time
Solid understanding and demonstrated proficiency with core software development processes - debugging, code tuning, code management and branching, coding styles and refactoring.
Added 53 mins ago
RU
Specialist, Automation Systems
Ricoh USA, Inc.
ON · Ontario, Canada
- Part-time
As a specialist, provides 2nd level technical support to other technicians.
Added 53 mins ago
NB
Cybersecurity advisor - Data protection DLP
National Bank of Canada
Montreal, QC
- Full-time
…Standards, Data Loss Prevention, Mobilization, Negotiation, Software Development Life Cycle, Standards Compliance, Teamwork, Technical…
Added 1 hour ago
C
Senior BI Analytics Governance Specialist
Co-operators
Calgary, AB · Guelph, ON · Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
As a Senior BI Analytics Governance Specialist, you will play a key role in advancing enterprise analytics governance practices across the organization. You will support the development,…
Added 1 hour ago
P
Technical Customer Success Engineer
Procurify
Remote, Canada
- Contract
- Remote
…like biotechnology, education, health care, manufacturing, and software, to manage over $100B in spend. We’re looking for a talented and team-driven Technical Integration Specialist to join…
Added 1 hour ago
OT
Associate Production Support Specialist
Open Text Corporation
Waterloo, ON
- Other
As an Associate Product Support Specialist, you will provide technical and account support to clients, troubleshoot complex issues, and contribute to the success of both the business and…
Added 1 hour ago
JG
Senior DevOps & Python Platform Engineering Specialist
J&M Group
Montreal, QC
- Contract
10+ years of experience in software engineering, application development, or DevOps roles.
Added 1 hour ago
Senior Technology Specialist, Integration
Equitable
Waterloo, ON
Design, develop and maintain automation framework for iterative software development and testing, specifically Bicep and DevOps deployment capabilities
Added 1 hour ago
S
Marketing Cloud Technologist
SIGA
Saskatoon, SK
- Full-time
…Marketing Cloud Technology and will provide expertise in the development of automated solutions to support business…
Added 1 hour ago
UM
Project Engineer / Cost Account Manager (Software)
Ultra Maritime
Dartmouth, NS
- Full-time
Ultra Maritime is seeking an experienced and motivated Project Engineer / Cost Account Manager to support the development and delivery of advanced Anti-Submarine Warfare software solutions…
Added 1 hour ago
SR
Service Ontario - Customer Support Specialist (Part Time)
Staples Retail
Strathroy, ON
- Part-time
…environment of their local Staples store. The Customer Support Specialist is directly employed by Staples Canada, while working with Service Ontario systems and…
Added 1 hour ago
A
Transportation Specialist Lead
Access
Toronto, ON · Etobicoke, Ontario
- Full-time
The Transportation Specialist Lead oversees the day-to-day workload of Transportation Specialists, through hands-on direction.
Added 1 hour ago
OT
Structural Design Coordinator
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
…electrical, and traffic-related designs, with particular attention to specialist architectural and building-envelope systems such as curtain walls, ETFE assemblies, long-span roofs,…
Added 1 hour ago
VB
Engineer - Ground Control
Vale Base Metals
Sudbury, ON
- Full-time
…teams, and site operations to support strategic studies, project development, and operational excellence across our mining…
Added 1 hour ago
E
Senior Technology Specialist, Integration
Equitable
Waterloo, ON
- $85,000 to $110,000 CAD / year
- Full-time
Design, develop and maintain automation framework for iterative software development and testing, specifically Bicep and DevOps deployment capabilities
Added 2 hours ago
PC
District Energy Project Engineer
Pinchin Canada
Burnaby, BC
- Full-time
Energy Audits, Specialist Reports and GHG reduction studies in existing buildings in Western Canada with assistance from our energy modelers
Added 2 hours ago
A
Manager/Senior Manager, Fintech Solution (Bangkok Based, Relocation Provided)
Agoda
Montreal, QC
- Full-time
…in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development…

Urbacon

IT Support Specialist

ON, Canada
Toronto, ON, M4M 3M3, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

IT Support Specialist

About Us

As a full-service design, construction, and real estate development firm, Urbacon is active in a variety of markets, providing a broad range of expertise.

Urbacon was founded in 1984 with one goal in mind – to bring a new standard of quality, integrity, and honesty to construction and project management. Since then, our clients have come to rely on us to manage everything from large-scale design-build projects to exceptional commercial interiors, from the installation of mission-critical power and technology management systems to complex data-centre facilities that meet exacting criteria. We have built and maintained a solid reputation for construction and project management excellence across Canada.

Role Summary

Urbacon is a Toronto-based, full-service design, construction, and real estate development company with about 150 people. Our IT team is small, hands-on, and close to the business – you will know the people you support, and your work will be visible. We are looking for an IT Support Specialist to be the primary point of contact for day-to-day employee technology support and onboarding. You will resolve hardware, software, access, and collaboration issues independently, provide frontline support for our business applications, and be accountable for day-to-day helpdesk intake, triage, documentation, and follow-through.

This is an established role with processes, documentation, and a mature helpdesk already in place. You will take ownership of that foundation, bring your own judgment to the problems that are not in the runbook, and grow into deeper application support alongside our Business Systems Analyst.

Key Responsibilities

Helpdesk and service delivery

Own the day-to-day helpdesk queue – intake, triage, prioritization, and follow-through
Resolve incidents within service expectations, and own each request through to resolution or confirmed escalation
Keep complete ticket records: the exchange with the requester, steps taken, and the resolution. Accurate records support consistent service, knowledge management, and self-service
Escalate with full diagnostic detail, and confirm resolution with the user rather than assuming it

IT and workplace support

Set up, support, and troubleshoot desktops, laptops, phones, printers, and peripherals
Handle Windows support – installations, updates, and configuration
Support boardroom and meeting-room technology, including Teams connectivity and conferencing equipment
Maintain accurate hardware and asset records

Business application support

Current systems include Microsoft 365, Concur, Pacific Timesheet, Procore, Vista by Viewpoint, Monday.com, and other SaaS business applications. You are not expected to know all of them on day one
Diagnose and resolve application issues – using documented procedures where they exist, and your own troubleshooting skill where they do not
Manage routine access, permissions, mailbox, and SharePoint sharing requests
Maintain application FAQs and troubleshooting guides, and open and track vendor support tickets through to closure

Onboarding and offboarding

Coordinate equipment and account readiness ahead of a new employee’s first day
Set up hardware, install software, configure application access, and verify it with the employee and their manager
Deliver introductory technology orientation
Execute offboarding – access removal, equipment recovery, and record updates

Documentation

Maintain and extend the IT knowledge base as part of normal service delivery, and turn repeat issues into user-facing guidance

Scope of the role

This is our primary frontline support role. You will work closely with our endpoint and collaboration support function, our Business Systems Analyst, vendors, and the Director of IT, and complex infrastructure, security, integration, reporting, business-analysis, and system-configuration work is escalated to the appropriate owner – this is a support role rather than a business-analyst role.

Location & Commitments

This position is based at our head office at 750 Lakeshore Blvd East in Toronto, on-site five days per week. Being here matters for this role – device provisioning, meeting-room support, onboarding, equipment inventory, and in-person help are a significant part of the job.

Candidate Requirements

What you bring

Two to four years of IT support, service desk, desktop support, or application-support experience
Solid working knowledge of Microsoft 365 – Exchange Online and Outlook, Teams, SharePoint, and OneDrive
Account administration – creating user accounts and groups, assigning Microsoft 365 licences, and supporting access, password, and MFA issues. Active Directory, Entra ID, or both
Windows endpoint support – build, configuration, updates, and troubleshooting
Experience supporting non-technical employees, and the patience to do it well
Disciplined record-keeping – you keep a structured queue current and write tickets the next person can actually use
Sound troubleshooting ability – you can work an unfamiliar problem through to a solution, not only apply known fixes
Clear, user-friendly writing for documentation and ticket records
Ability to work on-site five days per week

Nice to have

Experience in construction, engineering, property, or professional services
Experience supporting SaaS business applications such as Concur, Procore, or Vista by Viewpoint
Familiarity with Intune, Autopilot, or comparable device management tooling
Experience with onboarding and offboarding processes

Urbacon is an equal opportunity employer committed to abiding by all equal opportunity employment standards.

Urbacon is committed to providing accommodations for people with disabilities. If you require an accommodation at any stage of the hiring process, we will work with you to meet your needs.

We thank all candidates for their interest in Urbacon, however, only those candidates selected for an interview will be contacted.

This posting is for a current vacancy. AI is used to assist in screening and assessing applicants.

Apply About employer

More about this job

Responsibilities

The IT Support Specialist will serve as the primary point of contact for daily employee technology support, including hardware, software, and application troubleshooting. They are responsible for managing the helpdesk queue, performing employee onboarding and offboarding, and maintaining accurate IT documentation and asset records.

Requirements

Candidates must have two to four years of experience in IT support, desktop support, or service desk roles. Proficiency in Microsoft 365, Windows endpoint management, and strong troubleshooting skills are required, along with the ability to work on-site five days per week.

Skills

Microsoft 365
Helpdesk support
Desktop support
Windows administration
Active Directory
Entra ID
Hardware troubleshooting
Application support
Ticket management
Onboarding
Offboarding
SharePoint
Teams
Asset management
Technical documentation

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Microsoft 365
Exchange Online
Outlook
Teams
SharePoint
OneDrive
Active Directory
Entra ID
Windows
Helpdesk
SaaS
Concur
Procore
Vista by Viewpoint
Monday.com
Intune
Autopilot
Hardware provisioning
Asset management
Technical support
Onboarding
Offboarding
Documentation
Troubleshooting
Construction
Real estate development
Service delivery
MFA
Endpoint support

Report this job