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Added 1 month ago
UR
Software Engineer - Team Lead (Forward Deployed)
Urban Ridge Supplies
Mississauga, ON
- Full-time
…enterprise clients to design, implement, and scale real-world solutions while leading and developing a team of up to 6…
Added 1 month ago
UR
Principal Developer Support Engineer - Builder Experience
Urban Ridge Supplies
Toronto, ON
- $140,000 to $192,500 CAD / year
- Full-time
You are a deep technical architect. Whether it's a Fortune 500 CTO or a startup founder, you know how to read the room and steer it. You have handled enough OAuth token flows, SCIM…
Added 1 month ago
UR
Senior Software Developer, Full Stack, Applied AI Agent Studio
Urban Ridge Supplies
Toronto, ON
- Full-time
3 years of experience with full stack development, across back-end such as Java, Python, Golang, or C++ codebases, and front-end experience including JavaScript or TypeScript, HTML, CSS or…
Added 1 month ago
UR
Specialist, AI Engineering
Urban Ridge Supplies
Toronto, ON
- Full-time
…responsible for designing, developing, and deploying cutting-edge AI solutions that will transform our core processes, including claims, underwriting, and customer engagement. You will be…
Added 1 month ago
UR
Principal Quality Architect
Urban Ridge Supplies
Toronto, ON
- Full-time
This position is for a Principal Quality Architect who embeds directly with customers as a hands-on quality partner while also building production features. The role blends test engineering…
Added 1 month ago
BC
Associate or Vice President Full Stack Engineer
BMO Capital Markets
Toronto, ON
- Part-time
…Team at BMO Capital Markets. In this pivotal role, you will architect, develop, and implement innovative solutions that drive transformational business growth and deliver substantial value…
Added 1 month ago
Senior/Staff Software Engineer
Toast
Canada
Retail: Building the next generation of omnichannel commerce tools for retail merchants. You'll architect solutions that unify inventory, point-of-sale systems, and real-time transaction…
Added 1 month ago
FR
Senior Service Reliability Engineer
Fitch Ratings
Toronto, ON
- Full-time
…of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is…
Added 1 month ago
Senior Service Reliability Engineer
Fitch Group
Toronto, ON
…of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is…
Added 1 month ago
JG
DATA ARCHITECT
J&M Group
Toronto, ON
- Contract
We are looking for a Data Architect with 8 10 years of Dynamics 365 CE/CRM experience, strong Azure integration, MuleSoft, APIs, SQL, Power Platform, and CRM architecture skills, plus…
Added 1 month ago
AC
Guidewire Technical Lead
Apetan Consulting LLC
Montreal, QC
- $90 to $95 USD / hour
- Contract
Minimum of 3 years of experience in a Technical Lead, Lead Developer, or Application Architect role.
Added 1 month ago
IS
Solutions Architect- Capital Markets
Iris Software Inc.
Toronto, ON
- Full-time
Hands-on Solution Architecture experience with Java/J2EE, GCP or equivalent cloud platforms, NoSQL/MongoDB, and DevOps tools such as Jenkins and Ansible.
Added 1 month ago
Sr. Software Dev Engineer, Ring Cloud Connectivity Org
Amazon
Toronto, ON
- Architect fault-tolerant distributed systems using AWS services, ensuring scalability from thousands to millions of concurrent device operations
Added 1 month ago
AI Outcome Customer Developer, Forward Deployed Development
Google
Toronto, ON
As an AI Outcome Customer Developer in our GTM AI Tech organization, you work as an enterprise architect, technical debugger, development liaison and technical delivery manager. You will…
Added 1 month ago
C
Senior Cloud Architect
Cognizant
Mississauga, ON
- $100,000 to $140,000 CAD / year
- Full-time
As a Senior Cloud Architect, you will make an impact by designing, architecting, and optimizing cloud-native enterprise solutions that improve reliability, scalability, security, and…
Added 1 month ago
C
Applications Development Sr Programmer Analyst- AVP -Mississauga
Citi
Mississauga, ON
- Full-time
…business requirements into resilient, high-performing software solutions. At Citi, this role carries real strategic weight: our technology systems underpin the financial infrastructure that…
Added 1 month ago
B
AI Solution Architect
Bombardier
Dorval, QC
- Full-time
As the AI Solution Architect, you will have the mandate to support the solution architecture for the shared AI foundations that power intelligent applications and agents across Bombardier.…
Added 1 month ago
Principal Architect
Pivotree
Canada
Pivotree is seeking to hire a Master Data Management (MDM) Technical Architect. The MDM Technical Architect is responsible for the successful design and delivery of MDM solutions and…
Added 1 month ago
I
Software Developer Specialist - Security Product
Intact
Toronto, ON
- Full-time
…engineering and product development to deliver forward‑looking solutions from practical remediation guidance to proactive posture insights - that scale across Intact’s application and…
Added 1 month ago
M
Senior Mulesoft Software Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Proficiency in Java and experience building scalable, event-driven, and microservices-based solutions.
Added 1 month ago
S
Data Architect - Montreal
Slalom
Montreal, QC
- Full-time
As a Data Architect, you will help clients design and deliver modern, scalable data platforms that enable analytics, AI, machine learning, and Generative AI solutions. Working closely with…
Added 1 month ago
NB
Chief Solution Architect
National Bank of Canada
Montreal, QC
- Full-time
A career as a Chief Solutions Architect within the Wealth Management team at National Bank means acting as a specialist in the design and implementation of innovative solutions. Through…
Added 1 month ago
M
Solution Architect, Power Platform & D365
MNP
Markham, ON · Toronto, ON
- Full-time
Make an impact with our Digital Solutions team as a Solution Architect, Power Platform & D365 by driving innovation in our solutions. As the successful candidate, you will have the…
Added 1 month ago
C
Applications Development Technology Lead Analyst - Lead Java Developer - Vice President
Citi
Mississauga, ON
- Full-time
The Applications Development Technology Lead Analyst (Lead Java Developer) is a senior-level position responsible for leading the architectural design, implementation, and continuous…
Added 1 month ago
P
Distinguished Enterprise Architect, Flights
Priceline
Toronto, ON
- Full-time
As a Distinguished Enterprise Architect for Flights, you’ll define and evolve the architecture that powers Priceline’s end-to-end flight experience - from search and discovery through…

Urban Ridge Supplies

Principal Developer Support Engineer - Builder Experience

Toronto, ON, Canada

$140,000 to $192,500 CAD / year · Full-time

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Job details

Pay: $140,000 to $192,500 CAD / year
Job type: Full-time
Experience: Experience: 8+ years in technical support, developer relations, solutions engineering, or software development with significant customer- or partner-facing experience.
Posting language: English
Posted: Sep 24, 2026

Original job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Role

You are a deep technical architect. Whether it's a Fortune 500 CTO or a startup founder, you know how to read the room and steer it. You have handled enough OAuth token flows, SCIM failures, and multi-product integration edge cases to spot root issues fast. In this role, you will help shape how developers understand identity at scale.

You serve as the top technical escalation point for our support team. You are our domain expert. You influence product roadmaps. You mentor engineers. You challenge standard practices. You raise the bar across the entire global team. You handle ambiguity well. You operate with full autonomy. You focus on delivering outcomes that unblock our most complex accounts.

What You Do

Strategic Escalations and Architecture

This is not primarily a queue role. You will mostly engage on cases that exceed senior engineer scope, the ones that need architecture judgment, not triage.

End-to-End Ownership: Resolve our most complex developer cases, including multi-product architectures, ISV integration designs, and strategic account escalations.
Cross-Functional Bridge: Serve as the technical link between Developer Support and ISV Partnerships, working directly with strategic partners on integration design.
Architectural Consulting: Join customer and partner calls to advise on architecture and resolve issues beyond standard support scope.

Product and Executive Engagement

Roadmap Influence: Partner with Product Management and Engineering to advocate for customer needs, surface systemic integration issues, and shape the Okta WIC product roadmap.
Strategic Advisory: Act as a trusted technical advisor for key accounts, stepping into critical customer situations to manage risk and deliver resolutions.
Internal Alignment: Build relationships across Product, Engineering, ISV Partnerships, and Operations to push key initiatives forward.

Team Leadership and Operations

Mentorship: Coach Senior DSEs on complex technical cases, time management, and customer handling to elevate the whole team.
Knowledge Infrastructure: Build and maintain core resources like runbooks, internal best practices, and training materials, ensuring visibility across global regions.
Team Upskilling: Lead technical reviews and team learning sessions to address skills gaps and roll out new product knowledge.
Change Advocacy: Champion new tools and processes, helping the team adopt and implement changes effectively.

What You Bring

Minimum Qualifications

Experience: 8+ years in technical support, developer relations, solutions engineering, or software development with significant customer- or partner-facing experience.
Education: BA/BS/MS in Computer Science, Software Engineering, or equivalent hands-on experience.
Cloud Native Approach:: Broad experience across multiple cloud platforms (Azure, AWS, GCP) and containerization (Docker, Kubernettes).
AI Forward Approach: knowledge of MCP servers and have worked with Claude, CodeEx, etc.
Identity & Protocols: Expert-level understanding of OAuth 2.0, OpenID Connect, and SAML (protocol debugging level, not just basic setup).
SCIM Provisioning: Hands-on experience with enterprise-scale SCIM, including schema design, provisioning flows, attribute mapping, and common failure patterns.
Programming & APIs: Fluent in at least one statically typed language (Java, .NET, Go) and one dynamically typed language (Python, JavaScript/Node.js). Comfortable writing repros, reading code, and analyzing HTTP traces or OpenAPI specs.
Engineering Mindset: Deep understanding of the software development lifecycle. You engage engineering peers as a technical equal - not as a support escalation path.
Communication: Clear, adaptable communication style capable of shifting from troubleshooting with an engineer to advising a VP on the same day.
Location: Based in Canada (Toronto, Ottawa, or Montreal preferred).

Nice to Have

Experience building or supporting integrations with ISVs or technology partners at scale.
Familiarity with the Okta ecosystem (Workforce Identity Cloud, OIN, or IPSIE/NHI).
Background with enterprise SaaS tools (Workday, ServiceNow, Salesforce) or API gateways (Kong, MuleSoft).
Prior experience in Forward Deployed Engineering, Solutions Engineering, or DevRel.
Experience in regulated industries (financial services, healthcare) where integration requirements carry compliance constraints.
Familiarity with modern auth standards beyond core OIDC (FIDO2, passkeys, device trust flows).

Location and Hours

This is a Hybrid role with a working schedule from 9AM - 6PM EST. Our team covers North American and EMEA hours. This location offers strong time overlap, providing natural alignment with EMEA afternoons while covering US commercial accounts during peak hours.

P25533_3510792

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:$140,000 - $192,500 CAD

The Okta Experience

Supporting Your Well-Being
Driving Social Impact
Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please

Okta

The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Job Id: /EtfwNK4XqLebkCXAkgQXf+bLt3x5K9RUvR8Srj5L57N2w0DFzs97l4py0bXYJa8oQB0WuUV9ABxnSipYe2o4YNYo08sOIQoTS08DVUHbuHeWY7uKaXD02kigl47mD2fXCfjBuRbe9VdVaeTjBcX6eOXbCwZwRqtkqCE3+cJeL/VAiI5

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More about this job

Responsibilities

You will serve as the top technical escalation point for complex developer cases and act as a strategic advisor for key accounts. Additionally, you will influence product roadmaps and mentor senior engineers to elevate team performance.

Requirements

Candidates must have 8+ years of experience in technical support, developer relations, or software development with expertise in identity protocols like OAuth and SAML. A bachelor's degree in Computer Science or equivalent experience is required, along with proficiency in multiple programming languages.

Skills

OAuth 2.0
OpenID Connect
SAML
SCIM
Java
.NET
Go
Python
JavaScript
Node.js
Cloud architecture
API design
Technical support
Mentorship
Identity management
Troubleshooting

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP with a match
Healthcare spending
Telemedicine
Paid leave
Parental leave
Equity
Bonus

Visa sponsorship

Not detected in the job text

Keywords

Identity
OAuth 2.0
OpenID Connect
SAML
SCIM
Cloud Native
Azure
AWS
GCP
Docker
Kubernetes
Java
.NET
Go
Python
JavaScript
Node.js
API
OpenAPI
SaaS
Workday
ServiceNow
Salesforce
Kong
MuleSoft
FIDO2
Passkeys
Developer Experience
Technical Architecture
ISV

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