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Added 1 day ago
Senior Safety Design Software Architect- AV
General Motors
Markham, ON · ON
Full-time
We are seeking a highly motivated Senior Safety Design Software Architect to join our Software Safety team in the Autonomous Vehicles (AV) organization. As a member of the AV Software…
Added 1 day ago
Cloud Security Architect
Affinity
Vancouver, BC
Contract
On behalf of our public-sector client, Affinity is seeking a Cloud Security Architect to provide senior cloud security architecture, governance and advisory expertise in support of a cloud…
Added 2 days ago
Architecte de solutions PLM/PLM Solution Architect
Capgemini
Montreal, QC
Superviser les opérations quotidiennes, attribuer les tâches et agir comme principal point de liaison entre l’équipe et la direction.
Added 3 days ago
Sr. Solutions Architect | Architecte de solutions senior, Agentic WorkSpaces Canada
Amazon
Toronto, ON · Montreal, QC
Amazon Web Services is seeking a bilingual (English/French) Solutions Architect to join the Agentic WorkSpaces team in Toronto, Canada. This role requires a professional operating at the…
Added 3 days ago
Senior Software Engineer, Full-Stack Applications - Ratings Technology (Toronto)
Fitch Group
Toronto, ON
…members, participate in architectural reviews, and grow toward principal/architect/leadership tracks; opportunity to establish yourself as a thought leader with influence across…
Added 3 days ago
Principal Developer Support Engineer - Builder Experience
Urban Ridge Supplies
Toronto, ON
$140,000 to $192,500 CAD / year
Full-time
You are a deep technical architect. Whether it's a Fortune 500 CTO or a startup founder, you know how to read the room and steer it. You have handled enough OAuth token flows, SCIM…
Added 4 days ago
Principal Product Manager, Platform Strategy & Infrastructure (Auth0)
Okta
Toronto, ON
We are looking for a Principal Product Manager to lead the strategic evolution of the Auth0 Platform Infrastructure. In this highly visible, high-impact leadership role, you will be the…
Added 4 days ago
Principal Product Manager, Platform Strategy & Infrastructure (Auth0)
Okta
Toronto, ON
$173,000 to $237,000 CAD / year
Full-time
We are looking for a Principal Product Manager to lead the strategic evolution of the Auth0 Platform Infrastructure. In this highly visible, high-impact leadership role, you will be the…
Added 5 days ago
Principal SAP TMS Consultant
Infosys
Mississauga, ON
$102,474 to $147,835 CAD / year
Full-time
The Infosys Life Sciences unit is dedicated to advancing the healthcare and pharmaceutical industries through innovative digital solutions. We focus on integrating advanced AI and…
Added 6 days ago
Client Director, Strategic Accounts
Odaia Intelligence Inc.
Remote, Canada
Full-time · Remote
Reporting to the Managing Principal, the Client Director, Strategic Accounts is responsible for driving new business growth and expanding strategic partnerships across mid-market and…
Added 6 days ago
Principal Software Developer – AI/ML Performance Validation & Systems Testing
Advanced Micro Devices, Inc
Markham, ON
Full-time
At AMD, we believe technology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people…
Added 9 days ago
Software Architect - Enterprise AI
Twilio
BC
Join the team as Twilio’s next Software Architect, Enterprise AI (L6)
Added 12 days ago
Principal, Architect - Healthcare
Arcadis
Toronto, ON
Full-time
Arcadis is seeking a Principal for the Architecture and Urbanism (A&U) division of the Global Business Area Places. This position will report to the Business Unit Director, Canada East. The…
Added 12 days ago
Associate Principal, Architect - Healthcare
Arcadis
Toronto, ON
Full-time
The Arcadis Toronto office is looking for an Associate Principal to join our Healthcare team. You will collaborate with a highly qualified team of healthcare architects, medical planners…
Added 13 days ago
Sr. Dir., Strategic Technology Initiatives Lead
Pfizer
QC · Clarke City, QC
Full-time
Architect Team Leadership: Oversee, lead, and develop a team of Senior Technical Architects, setting direction, balancing workload across initiatives, and ensuring consistent architecture…
Added 13 days ago
Sr. Dir., Strategic Technology Initiatives Lead
Pfizer
London, ON
Full-time
Architect Team Leadership: Oversee, lead, and develop a team of Senior Technical Architects, setting direction, balancing workload across initiatives, and ensuring consistent architecture…
Added 25 days ago
Principal Salesforce Architect (CA)
PointClickCare
Mississauga, ON
$153,000 to $170,000 CAD / year
Full-time
We are looking for a Principal Salesforce Architect, reporting to the Director – Enterprise Architecture, to work with the IT team, product teams, as well as senior executives to drive the…
Added 25 days ago
Staff Engineer - Backend & Architecture
MapsPeople
Toronto, ON
Full-time
Extensive experience designing and evolving large-scale backend architectures, with demonstrated experience as a Staff Engineer, Principal Engineer, Lead Architect, or equivalent
Added 26 days ago
Solution Designer, Total Fund Solutions
PSP Investments | Investissements PSP
Montreal, QC
Full-time
…Reserve Force. Headquartered in Ottawa, PSP Investments has its principal business office in Montréal and offices in New York, London and Hong…
Added 24 days ago
Architect, Bilingual
Stantec
Moncton, NB
Full-time
To be successful as a Senior/Intermediate Architecture Leader working in sectors which include Healthcare, Education, and other major projects in the Health Sector, a collaborative mindset…
Added 26 days ago
Solution Designer, Total Fund Solutions
Public Sector Pension Investment Board
Montreal, QC
Full-time
…Reserve Force. Headquartered in Ottawa, PSP Investments has its principal business office in Montréal and offices in New York, London and Hong…
Added 1 month ago
Principal AI Engineer
PointClickCare
Mississauga, ON
$191,700 to $213,000 CAD / year
Full-time
The Principal AI Engineer will design and architect scalable, secure, and enterprise-grade AI/ML platforms and solutions that enable product teams to rapidly build and deploy AI…
Added 1 month ago
AI Account Director
TheAppLabb
ON · Toronto, Ontario
Full-time
Direct Leadership Access: You will work closely with our VP of AI Engineering, Principal AI Solutions Architect, Chief AI Strategy Officer, and the CEO.
Added 1 month ago
Principal Platform Architect – Physical AI Data & Runtime Platform, Kitchener, ON
Siemens
Kitchener, ON
Full-time
We are seeking a highly experienced Principal Platform Architect to define the architecture of our Canada-based platform capability that supports robotics data ingestion, validation,…
Added 1 month ago
Staff Software Engineer, Backend
Okta
Toronto, ON
$160,000 to $220,000 CAD / year
Full-time
…deep expertise in distributed systems, particularly Java, to architect, build, and scale the critical server-side software and services at the heart of our security and identity platform.…

Urban Ridge Supplies

Principal Developer Support Engineer - Builder Experience

Toronto, ON, Canada

Pay: $140,000 to $192,500 CAD / year
Job type: Full-time
Experience: Experience: 8+ years in technical support, developer relations, solutions engineering, or software development with significant customer- or partner-facing experience.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Role

You are a deep technical architect. Whether it's a Fortune 500 CTO or a startup founder, you know how to read the room and steer it. You have handled enough OAuth token flows, SCIM failures, and multi-product integration edge cases to spot root issues fast. In this role, you will help shape how developers understand identity at scale.

You serve as the top technical escalation point for our support team. You are our domain expert. You influence product roadmaps. You mentor engineers. You challenge standard practices. You raise the bar across the entire global team. You handle ambiguity well. You operate with full autonomy. You focus on delivering outcomes that unblock our most complex accounts.

What You Do

Strategic Escalations and Architecture

This is not primarily a queue role. You will mostly engage on cases that exceed senior engineer scope, the ones that need architecture judgment, not triage.

End-to-End Ownership: Resolve our most complex developer cases, including multi-product architectures, ISV integration designs, and strategic account escalations.
Cross-Functional Bridge: Serve as the technical link between Developer Support and ISV Partnerships, working directly with strategic partners on integration design.
Architectural Consulting: Join customer and partner calls to advise on architecture and resolve issues beyond standard support scope.

Product and Executive Engagement

Roadmap Influence: Partner with Product Management and Engineering to advocate for customer needs, surface systemic integration issues, and shape the Okta WIC product roadmap.
Strategic Advisory: Act as a trusted technical advisor for key accounts, stepping into critical customer situations to manage risk and deliver resolutions.
Internal Alignment: Build relationships across Product, Engineering, ISV Partnerships, and Operations to push key initiatives forward.

Team Leadership and Operations

Mentorship: Coach Senior DSEs on complex technical cases, time management, and customer handling to elevate the whole team.
Knowledge Infrastructure: Build and maintain core resources like runbooks, internal best practices, and training materials, ensuring visibility across global regions.
Team Upskilling: Lead technical reviews and team learning sessions to address skills gaps and roll out new product knowledge.
Change Advocacy: Champion new tools and processes, helping the team adopt and implement changes effectively.

What You Bring

Minimum Qualifications

Experience: 8+ years in technical support, developer relations, solutions engineering, or software development with significant customer- or partner-facing experience.
Education: BA/BS/MS in Computer Science, Software Engineering, or equivalent hands-on experience.
Cloud Native Approach:: Broad experience across multiple cloud platforms (Azure, AWS, GCP) and containerization (Docker, Kubernettes).
AI Forward Approach: knowledge of MCP servers and have worked with Claude, CodeEx, etc.
Identity & Protocols: Expert-level understanding of OAuth 2.0, OpenID Connect, and SAML (protocol debugging level, not just basic setup).
SCIM Provisioning: Hands-on experience with enterprise-scale SCIM, including schema design, provisioning flows, attribute mapping, and common failure patterns.
Programming & APIs: Fluent in at least one statically typed language (Java, .NET, Go) and one dynamically typed language (Python, JavaScript/Node.js). Comfortable writing repros, reading code, and analyzing HTTP traces or OpenAPI specs.
Engineering Mindset: Deep understanding of the software development lifecycle. You engage engineering peers as a technical equal - not as a support escalation path.
Communication: Clear, adaptable communication style capable of shifting from troubleshooting with an engineer to advising a VP on the same day.
Location: Based in Canada (Toronto, Ottawa, or Montreal preferred).

Nice to Have

Experience building or supporting integrations with ISVs or technology partners at scale.
Familiarity with the Okta ecosystem (Workforce Identity Cloud, OIN, or IPSIE/NHI).
Background with enterprise SaaS tools (Workday, ServiceNow, Salesforce) or API gateways (Kong, MuleSoft).
Prior experience in Forward Deployed Engineering, Solutions Engineering, or DevRel.
Experience in regulated industries (financial services, healthcare) where integration requirements carry compliance constraints.
Familiarity with modern auth standards beyond core OIDC (FIDO2, passkeys, device trust flows).

Location and Hours

This is a Hybrid role with a working schedule from 9AM - 6PM EST. Our team covers North American and EMEA hours. This location offers strong time overlap, providing natural alignment with EMEA afternoons while covering US commercial accounts during peak hours.

P25533_3510792

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:$140,000 - $192,500 CAD

The Okta Experience

Supporting Your Well-Being
Driving Social Impact
Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please

Okta

The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Job Id: /EtfwNK4XqLebkCXAkgQXf+bLt3x5K9RUvR8Srj5L57N2w0DFzs97l4py0bXYJa8oQB0WuUV9ABxnSipYe2o4YNYo08sOIQoTS08DVUHbuHeWY7uKaXD02kigl47mD2fXCfjBuRbe9VdVaeTjBcX6eOXbCwZwRqtkqCE3+cJeL/VAiI5

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More about this job

Responsibilities

You will serve as the top technical escalation point for complex developer cases and act as a strategic advisor for key accounts. Additionally, you will influence product roadmaps and mentor senior engineers to elevate team performance.

Requirements

Candidates must have 8+ years of experience in technical support, developer relations, or software development with expertise in identity protocols like OAuth and SAML. A bachelor's degree in Computer Science or equivalent experience is required, along with proficiency in multiple programming languages.

Skills

OAuth 2.0
OpenID Connect
SAML
SCIM
Java
.NET
Go
Python
JavaScript
Node.js
Cloud architecture
API design
Technical support
Mentorship
Identity management
Troubleshooting

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP with a match
Healthcare spending
Telemedicine
Paid leave
Parental leave
Equity
Bonus

Visa sponsorship

Not detected in the job text

Keywords

Identity
OAuth 2.0
OpenID Connect
SAML
SCIM
Cloud Native
Azure
AWS
GCP
Docker
Kubernetes
Java
.NET
Go
Python
JavaScript
Node.js
API
OpenAPI
SaaS
Workday
ServiceNow
Salesforce
Kong
MuleSoft
FIDO2
Passkeys
Developer Experience
Technical Architecture
ISV

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