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Added 45 mins ago
Regional Vice-President, Personal Banking, Western Canada
CIBC
Edmonton, AB
Full-time
Shape the Personal Banking Strategy. Partner with the Regional President, Personal Banking and senior Personal Banking leaders to define, evolve, and execute the long-term vision, operating…
Added 45 mins ago
Regional Vice-President, Personal Banking, Eastern Canada - Bilingual
CIBC
Montreal, QC
Full-time
Shape the Personal Banking Strategy. Partner with the Regional President, Personal Banking and senior Personal Banking leaders to define, evolve, and execute the long-term vision, operating…
Added 45 mins ago
Regional Vice-President, Personal Banking, Ontario Region
CIBC
Toronto, ON
Full-time
Shape the Personal Banking Strategy. Partner with the Regional President, Personal Banking and senior Personal Banking leaders to define, evolve, and execute the long-term vision, operating…
Added 45 mins ago
Regional Vice-President, Imperial Service, Ontario Region
CIBC
Toronto, ON
Full-time
Shape the Imperial Service Strategy. Partner with the Region Head, Imperial Service and senior Imperial Service leaders to define, evolve, and execute the long-term Imperial Service vision,…
Added 2 hours ago
End User Technology Solutions Architect - Contract
Compugen Inc
Toronto, ON
Contract
We are seeking an experienced End User Technology Solutions Architect to provide technical and architectural leadership across enterprise end-user computing and digital workplace…
Added 2 hours ago
Lead Engineer
Raymond James Ltd.
Vancouver, BC
Full-time
The Lead Engineer is the senior technical engineering lead within Digital Workplace & Platform, responsible for improving the stability, resilience, automation, control effectiveness, and…
Added 2 hours ago
Salesforce Engineering Manager (Canada)
Flosum
Remote, Canada
Remote
You'll own the technical direction of our Salesforce applications, mentor senior engineers, and partner with Product and Engineering leadership to deliver high quality solutions quickly.
Added 2 hours ago
Senior/Principal Enterprise Architect (Level 18 & Level 19) - EN 425
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Position: Senior Enterprise Architect (Level 18) / Principal Enterprise Architect (Level 19)
Added 2 hours ago
Data Architect
Insight Enterprises, Inc.
Toronto, ON
As a Data Architect, you will serve as a senior technical leader responsible for designing modern data strategies, target-state architectures, and scalable data platforms that enable…
Added 3 hours ago
Salesforce Engineering Manager (Canada)
Flosum
Canada
Full-time
You'll own the technical direction of our Salesforce applications, mentor senior engineers, and partner with Product and Engineering leadership to deliver high quality solutions quickly.
Added 3 hours ago
Senior Architectural Technologist
TalentSphere Staffing Solutions
Victoria, BC
Full-time
…Revit Operator, Technologist, Building Technologist, Drafter, Architect, Intermediate Technologist, Senior Architectural…
Added 3 hours ago
Spécialiste principal.e DevOps // Senior DevOps Specialist
SSENSE
Montreal, QC
Full-time
…autonome des flux de travail complexes, à diriger la conception de solutions de bout en bout et à accompagner les équipes dans l'application de cadres de travail…
Added 3 hours ago
Sr. Solution Manager, SAP Logistics
McKesson
Mississauga, ON
Full-time
…and business value of integrated warehouse and transportation solutions. The scope includes SAP Extended Warehouse Management (EWM), Yard Logistics/Yard Management, Labor Management,…
Added 3 hours ago
Senior Full Stack Developer – Inventory Management, Vice President
Citi
Mississauga, ON
Full-time
The Senior Full Stack Developer will join the Inventory Management Applications team within the Capital Markets technology organization. This role will lead the design and delivery of…
Added 3 hours ago
Solution Architect
BMO
Toronto, ON · SCC
Full-time
…technology services, and enterprise support platforms. As a Solution Architect, you will play a pivotal role in designing and delivering technology solutions that enhance operational…
Added 3 hours ago
AVP, GTO Strategy & Transformation
Manulife
Toronto, ON
Full-time
…ensure reported outcomes remain transparent and defensible to senior leadership and ELT - explicitly separating transformation-driven impact from organic or external…
Added 3 hours ago
Software Developer, NestJS, Spring, Claude Code
EngRadar
Toronto, ON
Contract
AI Solutions Architect (Senior and Principal)
Added 3 hours ago
Architecte de solutions PLM/PLM Solution Architect
Capgemini
Montreal, QC
À titre d’architecte de solutions PLM (Gestion du cycle de vie des produits), vous combinerez une solide expertise technique en planification avec d’excellentes compétences en gestion de…
Added 4 hours ago
Solutions Architect – AWS Node.js Digital Banking (35654)
Myticas Consulting
Toronto, ON
Contract
Myticas Consulting is seeking an experienced Solutions Architect for a long-term consulting engagement supporting a major digital transformation program within the financial services…
Added 4 hours ago
Senior Enterprise Information Data Architect (35902)
Myticas Consulting
Canada
Contract
Senior Enterprise Information / Data Architect
Added 4 hours ago
Product & Pricing Architect (35728)
Myticas Consulting
Toronto, ON
Full-time
We are seeking an experienced Product & Pricing Architect to provide senior functional and solution leadership for the implementation of SaaS-based banking product and pricing solutions.
Added 4 hours ago
Finance Architect – Oracle Financials Cloud
Querentia
Canada
Contract
We are seeking an experienced Finance Architect with 12+ years of Oracle Financials Cloud experience to lead finance solution architecture, global implementations, enterprise finance…
Added 4 hours ago
Contact Center Engineer (IVR & Amazon Connect)
K&K Global Talent Solutions INC.
ON · Ontario, Canada
Full-time
Architect and support Amazon Connect contact center solutions across enterprise environments.
Added 4 hours ago
SOLUTION ARCHITECT TECHNICAL ARCHITECT (35734)
Myticas Consulting
Toronto, ON
Full-time
We are seeking a senior Solution Architect / Technical Architect with strong experience delivering complex enterprise SaaS solutions within Banking, Financial Services, or FinTech…
Added 4 hours ago
Data Analyst – Power BI Microsoft Fabric (35903)
Myticas Consulting
Ottawa, ON
Full-time
Reporting to a senior technology leader and working closely with a Data Architect, you will design and maintain dashboards, reports, data models and analytical solutions using Microsoft…

Urban Ridge Supplies

Principal Developer Support Engineer - Builder Experience

Toronto, ON, Canada

Pay: $140,000 to $192,500 CAD / year
Job type: Full-time
Experience: Experience: 8+ years in technical support, developer relations, solutions engineering, or software development with significant customer- or partner-facing experience.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Role

You are a deep technical architect. Whether it's a Fortune 500 CTO or a startup founder, you know how to read the room and steer it. You have handled enough OAuth token flows, SCIM failures, and multi-product integration edge cases to spot root issues fast. In this role, you will help shape how developers understand identity at scale.

You serve as the top technical escalation point for our support team. You are our domain expert. You influence product roadmaps. You mentor engineers. You challenge standard practices. You raise the bar across the entire global team. You handle ambiguity well. You operate with full autonomy. You focus on delivering outcomes that unblock our most complex accounts.

What You Do

Strategic Escalations and Architecture

This is not primarily a queue role. You will mostly engage on cases that exceed senior engineer scope, the ones that need architecture judgment, not triage.

End-to-End Ownership: Resolve our most complex developer cases, including multi-product architectures, ISV integration designs, and strategic account escalations.
Cross-Functional Bridge: Serve as the technical link between Developer Support and ISV Partnerships, working directly with strategic partners on integration design.
Architectural Consulting: Join customer and partner calls to advise on architecture and resolve issues beyond standard support scope.

Product and Executive Engagement

Roadmap Influence: Partner with Product Management and Engineering to advocate for customer needs, surface systemic integration issues, and shape the Okta WIC product roadmap.
Strategic Advisory: Act as a trusted technical advisor for key accounts, stepping into critical customer situations to manage risk and deliver resolutions.
Internal Alignment: Build relationships across Product, Engineering, ISV Partnerships, and Operations to push key initiatives forward.

Team Leadership and Operations

Mentorship: Coach Senior DSEs on complex technical cases, time management, and customer handling to elevate the whole team.
Knowledge Infrastructure: Build and maintain core resources like runbooks, internal best practices, and training materials, ensuring visibility across global regions.
Team Upskilling: Lead technical reviews and team learning sessions to address skills gaps and roll out new product knowledge.
Change Advocacy: Champion new tools and processes, helping the team adopt and implement changes effectively.

What You Bring

Minimum Qualifications

Experience: 8+ years in technical support, developer relations, solutions engineering, or software development with significant customer- or partner-facing experience.
Education: BA/BS/MS in Computer Science, Software Engineering, or equivalent hands-on experience.
Cloud Native Approach:: Broad experience across multiple cloud platforms (Azure, AWS, GCP) and containerization (Docker, Kubernettes).
AI Forward Approach: knowledge of MCP servers and have worked with Claude, CodeEx, etc.
Identity & Protocols: Expert-level understanding of OAuth 2.0, OpenID Connect, and SAML (protocol debugging level, not just basic setup).
SCIM Provisioning: Hands-on experience with enterprise-scale SCIM, including schema design, provisioning flows, attribute mapping, and common failure patterns.
Programming & APIs: Fluent in at least one statically typed language (Java, .NET, Go) and one dynamically typed language (Python, JavaScript/Node.js). Comfortable writing repros, reading code, and analyzing HTTP traces or OpenAPI specs.
Engineering Mindset: Deep understanding of the software development lifecycle. You engage engineering peers as a technical equal - not as a support escalation path.
Communication: Clear, adaptable communication style capable of shifting from troubleshooting with an engineer to advising a VP on the same day.
Location: Based in Canada (Toronto, Ottawa, or Montreal preferred).

Nice to Have

Experience building or supporting integrations with ISVs or technology partners at scale.
Familiarity with the Okta ecosystem (Workforce Identity Cloud, OIN, or IPSIE/NHI).
Background with enterprise SaaS tools (Workday, ServiceNow, Salesforce) or API gateways (Kong, MuleSoft).
Prior experience in Forward Deployed Engineering, Solutions Engineering, or DevRel.
Experience in regulated industries (financial services, healthcare) where integration requirements carry compliance constraints.
Familiarity with modern auth standards beyond core OIDC (FIDO2, passkeys, device trust flows).

Location and Hours

This is a Hybrid role with a working schedule from 9AM - 6PM EST. Our team covers North American and EMEA hours. This location offers strong time overlap, providing natural alignment with EMEA afternoons while covering US commercial accounts during peak hours.

P25533_3510792

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:$140,000 - $192,500 CAD

The Okta Experience

Supporting Your Well-Being
Driving Social Impact
Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please

Okta

The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Job Id: /EtfwNK4XqLebkCXAkgQXf+bLt3x5K9RUvR8Srj5L57N2w0DFzs97l4py0bXYJa8oQB0WuUV9ABxnSipYe2o4YNYo08sOIQoTS08DVUHbuHeWY7uKaXD02kigl47mD2fXCfjBuRbe9VdVaeTjBcX6eOXbCwZwRqtkqCE3+cJeL/VAiI5

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More about this job

Responsibilities

You will serve as the top technical escalation point for complex developer cases and act as a strategic advisor for key accounts. Additionally, you will influence product roadmaps and mentor senior engineers to elevate team performance.

Requirements

Candidates must have 8+ years of experience in technical support, developer relations, or software development with expertise in identity protocols like OAuth and SAML. A bachelor's degree in Computer Science or equivalent experience is required, along with proficiency in multiple programming languages.

Skills

OAuth 2.0
OpenID Connect
SAML
SCIM
Java
.NET
Go
Python
JavaScript
Node.js
Cloud architecture
API design
Technical support
Mentorship
Identity management
Troubleshooting

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP with a match
Healthcare spending
Telemedicine
Paid leave
Parental leave
Equity
Bonus

Visa sponsorship

Not detected in the job text

Keywords

Identity
OAuth 2.0
OpenID Connect
SAML
SCIM
Cloud Native
Azure
AWS
GCP
Docker
Kubernetes
Java
.NET
Go
Python
JavaScript
Node.js
API
OpenAPI
SaaS
Workday
ServiceNow
Salesforce
Kong
MuleSoft
FIDO2
Passkeys
Developer Experience
Technical Architecture
ISV

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