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Added 8 mins ago
Sales Representative - Facility Services
Cintas Canada
Granby, QC
Full-time
…industry-leading products and hands-on help with the details of their workday. At Cintas, you will be building a successful, rewarding career while supporting our customers as they get…
Added 8 mins ago
Sales Representative - Facility Services
Cintas Canada
Montreal, QC
Full-time
…industry-leading products and hands-on help with the details of their workday. At Cintas, you will be building a successful, rewarding career while supporting our customers as they get…
Added 8 mins ago
Senior Consultant, IT Audit & Assurance (Vancouver)
Deloitte
Vancouver, BC
Full-time
Experience auditing application systems (SAP (ECC/S4HANA), Workday, Netsuite, PeopleSoft), operating systems (UNIX, Windows), database management systems (Oracle, SQL) and cloud platforms…
Added 8 mins ago
Assistant Manager, IT Audit & Assurance (Vancouver)
Deloitte
Vancouver, BC
Full-time
Experience auditing application systems (SAP (ECC/S4HANA), Workday, Netsuite, PeopleSoft), operating systems (UNIX, Windows), database management systems (Oracle, SQL) and cloud platforms…
Added 25 mins ago
Overnight Customer Service Representative (Motivator) – Ottawa Hunt Club
GoodLife Fitness
Ottawa, ON
Part-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 25 mins ago
Customer Service Representative (Motivator) - St Catharines Bunting and Carlton
GoodLife Fitness
St. Catharines, ON
Part-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 25 mins ago
Overnight Customer Service Representative (Motivator) – Kanata Hazeldean Mall
GoodLife Fitness
Ottawa, ON
Part-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 25 mins ago
Customer Service Representative (Motivator) - Brampton McLaughlin Corners West
GoodLife Fitness
Brampton, ON
Part-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 40 mins ago
Sales Associate
Carters Inc.
Prince George, BC
Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 40 mins ago
Manager: Ski Patrol
Vail Resorts
Whistler, BC
Added 40 mins ago
Coordonnateur/ coordonnatrice Service à la clientèle Temps plein Winners / Homesense - Carrefour de L'Estrie
The TJX Companies, Inc.
Sherbrooke, QC
Full-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 40 mins ago
Seasonal Retail Associate - Winners Lansdowne
The TJX Companies, Inc.
Ottawa, ON
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 40 mins ago
Associé / Associé de Magasin de Détail Temps Partiel Winners/Homesense - Carrefour de L'Estrie
The TJX Companies, Inc.
Sherbrooke, QC
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 40 mins ago
Retail Store Associate Temporary HomeSense Thickson Ride Power Centre
The TJX Companies, Inc.
Whitby, ON
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 53 mins ago
Application / Solution Architect
Joblinxsapp
Fredericton, NB
Full-time
Added 55 mins ago
Systems Administrator
Magna International
Concord, ON
Full-time
…the initial screening of applications submitted through our Workday system. These tools help identify…
Added 55 mins ago
Quality Engineer
Magna International
Concord, ON
Full-time
Added 1 hour ago
Sr Product Manager - Evisort AI
Workday
Vancouver, BC
Full-time
…day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you…
Added 1 hour ago
Senior Production Accountant
Boat Rocker Studios
Toronto, ON
Full-time
· Experience with NetSuite and Workday Adaptive is considered an asset
Added 1 hour ago
Driver/ Helper (full-time hourly)
Leons Furniture Limited
NS
Full-time
Ability to lift and carry heavy products safely and repeatedly throughout the workday.
Added 1 hour ago
Payroll Specialist
DLL Group
Burlington, ON
Full-time
Experience with payroll systems (Ceridian Dayforce, ADP, UKG, Workday, SAP, Oracle HCM, etc.)
Added 1 hour ago
Primary Health Care Nurse Practitioner
Hamilton Urban Core Community Health Centre
Hamilton, ON
$52 to $62.66 CAD / hour
Temporary
Serve approximately 10-12 clients per day based on a 7.5-hour workday (1.0 FTE).
Added 1 hour ago
ServiceNow Administrator / Automation Analyst
Harris Computer
PE · Prince Edward Island, Canada
Full-time
The successful candidate will work alongside our existing Senior ServiceNow Administrator/Developer on platform enhancements, AI and automation initiatives, solution design, testing, and…
Added 1 hour ago
ServiceNow Administrator / Automation Analyst
Harris Computer
ON · Ontario, Canada
Full-time
The successful candidate will work alongside our existing Senior ServiceNow Administrator/Developer on platform enhancements, AI and automation initiatives, solution design, testing, and…
Added 1 hour ago
ServiceNow Administrator / Automation Analyst
Harris Computer
MB · Manitoba, Canada
Full-time
The successful candidate will work alongside our existing Senior ServiceNow Administrator/Developer on platform enhancements, AI and automation initiatives, solution design, testing, and…

Urban Ridge Supplies

Principal Developer Support Engineer - Builder Experience

Toronto, ON, Canada

Pay: $140,000 to $192,500 CAD / year
Job type: Full-time
Experience: Experience: 8+ years in technical support, developer relations, solutions engineering, or software development with significant customer- or partner-facing experience.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Role

You are a deep technical architect. Whether it's a Fortune 500 CTO or a startup founder, you know how to read the room and steer it. You have handled enough OAuth token flows, SCIM failures, and multi-product integration edge cases to spot root issues fast. In this role, you will help shape how developers understand identity at scale.

You serve as the top technical escalation point for our support team. You are our domain expert. You influence product roadmaps. You mentor engineers. You challenge standard practices. You raise the bar across the entire global team. You handle ambiguity well. You operate with full autonomy. You focus on delivering outcomes that unblock our most complex accounts.

What You Do

Strategic Escalations and Architecture

This is not primarily a queue role. You will mostly engage on cases that exceed senior engineer scope, the ones that need architecture judgment, not triage.

End-to-End Ownership: Resolve our most complex developer cases, including multi-product architectures, ISV integration designs, and strategic account escalations.
Cross-Functional Bridge: Serve as the technical link between Developer Support and ISV Partnerships, working directly with strategic partners on integration design.
Architectural Consulting: Join customer and partner calls to advise on architecture and resolve issues beyond standard support scope.

Product and Executive Engagement

Roadmap Influence: Partner with Product Management and Engineering to advocate for customer needs, surface systemic integration issues, and shape the Okta WIC product roadmap.
Strategic Advisory: Act as a trusted technical advisor for key accounts, stepping into critical customer situations to manage risk and deliver resolutions.
Internal Alignment: Build relationships across Product, Engineering, ISV Partnerships, and Operations to push key initiatives forward.

Team Leadership and Operations

Mentorship: Coach Senior DSEs on complex technical cases, time management, and customer handling to elevate the whole team.
Knowledge Infrastructure: Build and maintain core resources like runbooks, internal best practices, and training materials, ensuring visibility across global regions.
Team Upskilling: Lead technical reviews and team learning sessions to address skills gaps and roll out new product knowledge.
Change Advocacy: Champion new tools and processes, helping the team adopt and implement changes effectively.

What You Bring

Minimum Qualifications

Experience: 8+ years in technical support, developer relations, solutions engineering, or software development with significant customer- or partner-facing experience.
Education: BA/BS/MS in Computer Science, Software Engineering, or equivalent hands-on experience.
Cloud Native Approach:: Broad experience across multiple cloud platforms (Azure, AWS, GCP) and containerization (Docker, Kubernettes).
AI Forward Approach: knowledge of MCP servers and have worked with Claude, CodeEx, etc.
Identity & Protocols: Expert-level understanding of OAuth 2.0, OpenID Connect, and SAML (protocol debugging level, not just basic setup).
SCIM Provisioning: Hands-on experience with enterprise-scale SCIM, including schema design, provisioning flows, attribute mapping, and common failure patterns.
Programming & APIs: Fluent in at least one statically typed language (Java, .NET, Go) and one dynamically typed language (Python, JavaScript/Node.js). Comfortable writing repros, reading code, and analyzing HTTP traces or OpenAPI specs.
Engineering Mindset: Deep understanding of the software development lifecycle. You engage engineering peers as a technical equal - not as a support escalation path.
Communication: Clear, adaptable communication style capable of shifting from troubleshooting with an engineer to advising a VP on the same day.
Location: Based in Canada (Toronto, Ottawa, or Montreal preferred).

Nice to Have

Experience building or supporting integrations with ISVs or technology partners at scale.
Familiarity with the Okta ecosystem (Workforce Identity Cloud, OIN, or IPSIE/NHI).
Background with enterprise SaaS tools (Workday, ServiceNow, Salesforce) or API gateways (Kong, MuleSoft).
Prior experience in Forward Deployed Engineering, Solutions Engineering, or DevRel.
Experience in regulated industries (financial services, healthcare) where integration requirements carry compliance constraints.
Familiarity with modern auth standards beyond core OIDC (FIDO2, passkeys, device trust flows).

Location and Hours

This is a Hybrid role with a working schedule from 9AM - 6PM EST. Our team covers North American and EMEA hours. This location offers strong time overlap, providing natural alignment with EMEA afternoons while covering US commercial accounts during peak hours.

P25533_3510792

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:$140,000 - $192,500 CAD

The Okta Experience

Supporting Your Well-Being
Driving Social Impact
Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please

Okta

The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Job Id: /EtfwNK4XqLebkCXAkgQXf+bLt3x5K9RUvR8Srj5L57N2w0DFzs97l4py0bXYJa8oQB0WuUV9ABxnSipYe2o4YNYo08sOIQoTS08DVUHbuHeWY7uKaXD02kigl47mD2fXCfjBuRbe9VdVaeTjBcX6eOXbCwZwRqtkqCE3+cJeL/VAiI5

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More about this job

Responsibilities

You will serve as the top technical escalation point for complex developer cases and act as a strategic advisor for key accounts. Additionally, you will influence product roadmaps and mentor senior engineers to elevate team performance.

Requirements

Candidates must have 8+ years of experience in technical support, developer relations, or software development with expertise in identity protocols like OAuth and SAML. A bachelor's degree in Computer Science or equivalent experience is required, along with proficiency in multiple programming languages.

Skills

OAuth 2.0
OpenID Connect
SAML
SCIM
Java
.NET
Go
Python
JavaScript
Node.js
Cloud architecture
API design
Technical support
Mentorship
Identity management
Troubleshooting

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP with a match
Healthcare spending
Telemedicine
Paid leave
Parental leave
Equity
Bonus

Visa sponsorship

Not detected in the job text

Keywords

Identity
OAuth 2.0
OpenID Connect
SAML
SCIM
Cloud Native
Azure
AWS
GCP
Docker
Kubernetes
Java
.NET
Go
Python
JavaScript
Node.js
API
OpenAPI
SaaS
Workday
ServiceNow
Salesforce
Kong
MuleSoft
FIDO2
Passkeys
Developer Experience
Technical Architecture
ISV

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