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US Tech Solutions

Bilingual Operations Officer I - #26-27365

Montreal, QC, Canada

Contract

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Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Contract Duration: 12 Month

Schedule: 4 Days onsite, 1 days remote

Preferred/Ideal Candidate Background: The ideal candidate is fully bilingual in English and French, will have 1-2 years of experience in the banking or financial services industry, combined with a strong administrative background and proven experience working within SLA-driven environments. Soft skills are extremely important, and interviews will test their soft skills as shared in the job description below. They should be a collaborative team player who can efficiently manage high volumes of requests while maintaining service standards. Experience supporting compliance-related activities or processing government-based information requests would be considered a strong asset.

Candidate profile details:

Degree/Level of Education: Post-Secondary

Certifications Required: No

Years of Overall Experience: 1-2 years of experience in banking/financial

How will performance be measured: SLA based, productivity based, quality/accuracy of work.

Must Have Skills:

1.) 1-2 years of experience in banking/financial

2.) Fully Bilingual in English and French- written and verbal

3.) SLA experience and strong administrative background: 1-2 years

4.) Proficiency in Microsoft 365- Word, Outlook and Excel: 1-2 years

Soft Sills:

1.) Critical thinking skills

2.) Accuracy and attention to detail

3.) Good communication skills- both written and verbal

4.) Team player- ability to collaborate with peers

NICE-TO-HAVE

1.) Compliance background or worked on government-based requests- 1 year

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.

Recruiter Details:

Name: Navtej Singh

Email: Navtej.singh@ustechsolutionsinc.com

Internal ID: #26-27365

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More about this job

Responsibilities

Manage a high volume of operational requests while meeting service-level, productivity, and quality standards. Provide administrative support and may assist with compliance activities or processing government information requests.

Requirements

Requires 1–2 years of banking or financial services experience, a strong administrative background with SLA experience, and full written and verbal fluency in English and French. Candidates should have 1–2 years of experience using Microsoft 365 tools, strong communication and critical-thinking skills, attention to detail, and the ability to collaborate as a team player.

Skills

English-French Bilingual Communication
Banking and Financial Services
Administrative Support
Microsoft Word
Microsoft Outlook
Microsoft Excel
Microsoft 365
Critical Thinking
Attention to Detail
Accuracy
Written Communication
Verbal Communication
Team Collaboration
Compliance Support
Government Information Requests

Visa sponsorship

Not detected in the job text

Hiring contact

Navtej Singh

Hiring contact email

Navtej.singh@ustechsolutionsinc.com

Keywords

Banking
Financial Services
Operations
Administrative Support
Service-Level Agreements
SLA-Driven Environment
Microsoft 365
Microsoft Word
Microsoft Outlook
Microsoft Excel
English
French
Bilingual Communication
Critical Thinking
Attention to Detail
Accuracy
Written Communication
Verbal Communication
Team Collaboration
High-Volume Request Processing
Productivity
Quality Assurance
Compliance
Government Information Requests

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