Bilingual Operations Officer I - #26-27365
- Montreal, QC, Canada
Contract
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Job details
- Job type
- Contract
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- Posting language
- English
- Posted
Original job description
Contract Duration: 12 Month
Schedule: 4 Days onsite, 1 days remote
Preferred/Ideal Candidate Background: The ideal candidate is fully bilingual in English and French, will have 1-2 years of experience in the banking or financial services industry, combined with a strong administrative background and proven experience working within SLA-driven environments. Soft skills are extremely important, and interviews will test their soft skills as shared in the job description below. They should be a collaborative team player who can efficiently manage high volumes of requests while maintaining service standards. Experience supporting compliance-related activities or processing government-based information requests would be considered a strong asset.
Candidate profile details:
Degree/Level of Education: Post-Secondary
Certifications Required: No
Years of Overall Experience: 1-2 years of experience in banking/financial
How will performance be measured: SLA based, productivity based, quality/accuracy of work.
Must Have Skills:
1.) 1-2 years of experience in banking/financial
2.) Fully Bilingual in English and French- written and verbal
3.) SLA experience and strong administrative background: 1-2 years
4.) Proficiency in Microsoft 365- Word, Outlook and Excel: 1-2 years
Soft Sills:
1.) Critical thinking skills
2.) Accuracy and attention to detail
3.) Good communication skills- both written and verbal
4.) Team player- ability to collaborate with peers
NICE-TO-HAVE
1.) Compliance background or worked on government-based requests- 1 year
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
Recruiter Details:
Name: Navtej Singh
Email: Navtej.singh@ustechsolutionsinc.com
Internal ID: #26-27365
More about this job
Responsibilities
Manage a high volume of operational requests while meeting service-level, productivity, and quality standards. Provide administrative support and may assist with compliance activities or processing government information requests.
Requirements
Requires 1–2 years of banking or financial services experience, a strong administrative background with SLA experience, and full written and verbal fluency in English and French. Candidates should have 1–2 years of experience using Microsoft 365 tools, strong communication and critical-thinking skills, attention to detail, and the ability to collaborate as a team player.
Skills
- English-French Bilingual Communication
- Banking and Financial Services
- Administrative Support
- Microsoft Word
- Microsoft Outlook
- Microsoft Excel
- Microsoft 365
- Critical Thinking
- Attention to Detail
- Accuracy
- Written Communication
- Verbal Communication
- Team Collaboration
- Compliance Support
- Government Information Requests
Visa sponsorship
Not detected in the job text
Hiring contact
Navtej Singh
Hiring contact email
Navtej.singh@ustechsolutionsinc.com
Categories
- Administrative
- Finance & Accounting
- Customer Service & Support
- Government & Public Sector
Keywords
- Banking
- Financial Services
- Operations
- Administrative Support
- Service-Level Agreements
- SLA-Driven Environment
- Microsoft 365
- Microsoft Word
- Microsoft Outlook
- Microsoft Excel
- English
- French
- Bilingual Communication
- Critical Thinking
- Attention to Detail
- Accuracy
- Written Communication
- Verbal Communication
- Team Collaboration
- High-Volume Request Processing
- Productivity
- Quality Assurance
- Compliance
- Government Information Requests