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US Tech Solutions

Traffic and Customs Coordinator-French # 26-27222

Laval, QC, Canada

$32.4 USD / hour · Contract

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Job details

Pay: $32.4 USD / hour
Job type: Contract
Apply by: Nov 26, 2026
Experience: 2-3 years of experience in transport and customs environment
Posting language: English
Posted: Oct 27, 2026

Original job description

Duration: 12 months (possible extension)
Description:
This is an onsite role and candidate will work at the Laval office minimum three (3) times every week.
The role requires a candidate who is proficient in French and English language.

Traffic and Customs Coordinator
The Traffic & Customs Coordinator is responsible for ensuring conformity to all transportation
related activities required to make our product available to our customers. These tasks include,
among others, planning, handling and follow up of incoming international shipments, serving
clients in remote regions, special requests, in-transit delays, and resolving and responding to
diverse queries by email.

What you’ll do

The incumbent organizes all ‘non-standard’ transport activities including weekly
shipments to remote areas, quotes and logistics for urgent same day deliveries.
Responds to queries from transport companies, follows up documents in- transit delays
in TIR (Transport Issue Report) and initiates corrective actions to avoid loss of product
while in transit.
The coordinator also ensures that critical timelines related to seasonal Winter shipments
are not exceeded through use of appropriate carriers and risk mitigation strategies.
Maintain Client Quality standards and serve as liaison between transport firms and

Customer Service.

Investigates transport issues following a customer complaint and documents root cause/
corrective actions in Rexis database.
The T&C Coordinator will also address and resolve customs related problems
concerning product import/export, liaising closely with customs brokers, responding to
customs-related questions from Global, and supplying any T & C related documentation
requested by auditors. Handle logistics for the export of materials, specimens, returns for
investigation or instruments to other countries and affiliates.
Acts as a liaison between external stakeholder, such as brokers, forwarders, transport
companies and internal stakeholders such as hubs, Receiving, Supply Chain Planning,
IL Team, etc. for the inbound as well as outbound shipments.
Monitors T&C generic email and responds to any inquiries from external and internal
parties.
Maintains transportation zones in SAP for the customer creation process. Creates
customer specifics in ‘TMS’ tables when required.
Handles in-transit temperature abnormalities for inbound shipments resulting in Global
Quality investigations ex: generating reports, opening cases, disposition reports.
Maintains any out of SAP, non-inventoried shipment activities, such as; OE address
book creation, mailroom codes, carrier user ID creations etc.
Maintains archives for the T&C department in accordance with the Coremap retention
requirements.
Supports T&C Specialists with transport invoice audits.

What you’ll need to be successful

DES or equivalent
2-3 years of experience in transport and customs environment
CCS (Certified Customs Coordinator) certification is an asset
SAP knowledge is an asset
Bilingual French/English
Experience with Canadian customs process, including Harmonized System (HS) code
classification and tariff determination is an asset
Excel knowledge

Other Competencies

Demonstrated problem-solving ability, combined with effective business judgment and
ability to communicate clearly.
While working on multiple tasks at a time, they are focused on the details while finding
creative ways to solve big picture challenges.
Organized, detail-oriented, and able to deal with ambiguity in a constantly evolving
environment.
Accurately anticipates future consequences to current action
Seeks out and harnesses available data sources to make informed decisions to optimize
customer interactions and experiences.
Focuses in quickly on the key issues
Integrates multiple streams of information into a coherent strategy

About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring

Apply About employer

More about this job

Responsibilities

Coordinate non-standard, inbound, and outbound shipments, including international, urgent, remote-area, and seasonal deliveries; monitor delays and temperature issues, resolve customs problems, and coordinate with carriers, brokers, and internal teams. Maintain transportation and customer data, investigate and document transport issues, support invoice audits, and manage required records and shipment documentation.

Requirements

Requires a DES or equivalent and 2–3 years of experience in transportation and customs, along with French and English proficiency. CCS certification, SAP knowledge, Canadian customs experience including HS classification and tariff determination, and Excel knowledge are assets; strong organization, attention to detail, communication, and problem-solving are also expected.

Skills

Transportation Coordination
Customs Coordination
International Shipping
Import And Export
Canadian Customs Processes
Harmonized System Code Classification
Tariff Determination
SAP
Excel
Shipment Tracking
Root Cause Analysis
Corrective Actions
Problem-Solving
Data-Informed Decision-Making
French And English Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Transportation Coordination
Customs Coordination
International Shipments
Import And Export
Canadian Customs
Harmonized System Codes
Tariff Determination
SAP
TMS
Excel
Transport Issue Report
Rexis Database
Customs Brokers
Freight Forwarders
Carrier Coordination
Shipment Tracking
In-Transit Delays
Temperature Abnormalities
Quality Investigations
Root Cause Analysis
Corrective Actions
Invoice Audits
CCS Certification
French
English
Document Retention

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