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Added 12 mins ago
P
Digital Experience Specialist
Pragmatike
Toronto, ON
- Full-time
…Specialists or agency partners on day-to-day content operations. As a Specialist, you will be a hands-on individual contributor, executing experience improvements, analytics and operational…
Added 12 mins ago
HR
Integration Specialist Developer
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Right now we’re looking for an Integration Specialist Developer. This position is responsible for supporting the IT Development division of the hospital and providing technical support for…
Added 26 mins ago
U
Customer Experience Specialist (Bilingual-Co-op)
USG
Oakville, ON
- Other
…ceilings and careers. CGC Inc. is currently recruiting for a Customer Experience Specialist (Co-op) in Oakville, Ontario. This position will be hybrid remote and willy require time in the…
Added 26 mins ago
U
Customer Experience Specialist (Co-op)
USG
Oakville, ON
- Other
…ceilings and careers. CGC Inc. is currently recruiting for a Customer Experience Specialist (Co-op) in Oakville, Ontario. This position will be hybrid remote and willy require time in the…
Added 26 mins ago
AT
Customer Success & Implementation Specialist
Armour Transportation Systems
Moncton, NB
- Full-time
Are you passionate about creating exceptional customer experiences and ensuring successful customer onboarding? As a Customer Success & Implementation Specialist, you will play a key role…
Added 26 mins ago
AC
R3, Systems Training Specialist - Initiative & Opportunity
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.
Added 26 mins ago
PI
Microsoft 365 Teams Specialist
PeopleToGo Inc.
Calgary, AB
- Contract
Our client is seeking an experienced Microsoft 365 / Teams Rooms Specialist to support a large-scale Microsoft 365 tenant migration and meeting-room technology deployment project in…
Added 26 mins ago
SR
Bilingual Inside Sales Representative
STRIVE Recruitment Inc.
Montreal, QC
- $65,000 to $85,000 CAD / year
- Full-time
Support Outside Sales Representatives by coordinating quotes, orders, and customer communications
Added 41 mins ago
GE
Inside Sales - Tri-City Region
Gerrie Electric Wholesale Ltd.
Cambridge, ON
- Full-time
The Inside Sales Specialist serves as the direct link between Gerrie Electric and its customers, providing exceptional service, timely support, and tailored solutions that strengthen…
Added 41 mins ago
GE
Inside Sales - Tri-City Region
Gerrie Electric Wholesale Ltd.
Guelph, ON
- Full-time
The Inside Sales Specialist serves as the direct link between Gerrie Electric and its customers, providing exceptional service, timely support, and tailored solutions that strengthen…
Added 41 mins ago
GE
Inside Sales - Tri-City Region
Gerrie Electric Wholesale Ltd.
Kitchener, ON
- Full-time
The Inside Sales Specialist serves as the direct link between Gerrie Electric and its customers, providing exceptional service, timely support, and tailored solutions that strengthen…
Added 41 mins ago
Senior IT Support Specialist
Instacart
Canada
Instacart is looking for a Senior IT Support Specialist to join its IT Support team in Toronto or New York City. This person is the go-to technical partner for Instacart employees,…
Added 41 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Ottawa, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 41 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Aurora, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 41 mins ago
Senior Renewals Specialist
Minitab
Toronto, ON
…high-performing team that values curiosity, continuous learning, and customer success while providing the support, resources, and opportunities to accelerate your own career. Trusted by…
Added 56 mins ago
YE
Marketing Specialist
YAC Enterprise
Canada
- Full-time
We are seeking a creative, analytical, and results-oriented Marketing Specialist to develop and execute marketing initiatives that drive brand awareness, customer engagement, and business…
Added 56 mins ago
QG
Procurement Specialist – Mining
Quadra Group
Vaudreuil-Dorion, QC
- Full-time
Workplace Flexibility: We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office
Added 56 mins ago
FA
Inventory Control Specialist
FTAI Aviation
Montreal, QC
- Full-time
…our airline, lessor, and maintenance, repair, and operations customer base. Additionally, FTAI owns and leases jet aircraft which often facilitates the acquisition of engines at attractive…
Added 56 mins ago
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Technical Specialist, Connected Vehicle Quality
Vertage
Oakville, ON
- Contract
Our client, a global automotive leader, is looking for a Technical Specialist to be the Voice of the Customer for its telematics and fleet management business. You will lead the resolution…
Added 56 mins ago
Operations Specialist
Sonepar
Windsor, ON
…(Windsor, Chatham, London, and Sarnia), the Regional Operations Specialist supports branch operations by driving process improvement, ensuring operational consistency, and assisting…
Added 1 hour ago
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Community Specialist | Promenades St-Bruno
lululemon
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 1 hour ago
ML
FSQA Supervisor/HACCP Specialist
Maple Leaf Foods Inc.
Toronto, ON · North York, Ontario
- $62,000 to $91,000 CAD / year
- Full-time
We use Artificial Intelligence (AI) tools to support parts of our recruitment process. AI does not make hiring decisions; all decisions are made by human reviewers.
Added 1 hour ago
T
Social Media Content Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, Québec
- Full-time
We’re looking for a Social Media Content Specialist who knows how to turn great stories and ideas into content people actually want to watch, share, save, and engage with.
Added 1 hour ago
NI
ServiceNow Implementation Architect
Nityo Infotech
Toronto, ON
- Full-time
You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it,…
Added 1 hour ago
IG
Investment Specialist
Infotree Global Solutions
Montreal, QC
- Contract
Hybrid role: 4 days per week in the office

USG

Customer Experience Specialist (Co-op)

Oakville, ON, Canada

Apply on LinkedIn About employer

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Job details

Apply by: Jan 9, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

At CGC Inc. we go the distance to provide The Better Way. Delivering building solutions for customers worldwide is our goal. Relationships are our foundation. Integrity, Dependability and Innovation are the standards by which we live.

CGC Inc. is a leading marketer, manufacturer and distributor of gypsum wallboard products, interior finishing material and suspended acoustical ceilings. With locations around the world, CGC and USG have the resources, plants, products and people to build walls, ceilings and careers. CGC Inc. is currently recruiting for a Customer Experience Specialist (Co-op) in Oakville, Ontario. This position will be hybrid remote and willy require time in the Oakville office.

Position Description

Customer Service is the Hub of CGC, working together with many departments to offer exceptional experience for our customers. Our customers are at the heart of everything we do.

The Customer Experience Specialist (Co-op) is an entry level position with opportunities to develop and build a career that offers a challenging opportunity for a motivated individual to demonstrate customer service skills within a fast-paced team environment.

Primary point of contact for customers placing orders with CGC
Receives and processes customer orders and answers customer inquiries, including follow up as required, in a timely manner with a consistently high level of quality
Build strong relationships and communicate effectively with all departments
Positive Team player actively sharing the workload
Supports Sales and Marketing efforts related to specific product focus or information gathering as required.
Responsible for meeting specific individual/team operational metrics as defined in the Customer Service scorecard

Qualifications

Currently enrolled in Diploma/Degree program in Business, Marketing or related field.
Previous customer service or sales experience preferred.
Excellent problem solving and customer service skills.
Must be a people and results-oriented individual who incorporates and emphasizes safety and quality in all aspects of the daily work environment.
High attention to detail.
Must demonstrate proven success at working independently with a sense of urgency and high level of customer focus.
Monday to Friday with flexibility to adjust start and end times based on business needs.

At CGC Inc. we go the distance to provide The Better Way. Delivering building solutions for customers worldwide is our goal. Relationships are our foundation. Integrity, Dependability and Innovation are the standards by which we live.

CGC Inc. is a leading marketer, manufacturer and distributor of gypsum wallboard products, interior finishing material and suspended acoustical ceilings. With locations around the world, CGC and USG have the resources, plants, products and people to build walls, ceilings and careers.

CGC Inc. is an equal opportunity employer committed to promoting diversity of thought, ideas, perspective and people. We create an inclusive environment that attracts, retains and values people of all backgrounds by treating all people in a way that allows them to maintain their dignity and independence through inclusion, integration and equal opportunity. We are committed to meeting the needs of those who interact with CGC, Inc. in accordance with Federal and provincial laws. Information regarding applicant accessibility may be found on the Accessibility section of our website.

#CGC

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More about this job

Responsibilities

Serve as a primary contact for customers, processing orders and responding to inquiries promptly and accurately, including follow-up. Collaborate with internal departments, support sales and marketing activities, and meet individual and team operational metrics.

Requirements

Applicants must be enrolled in a diploma or degree program in business, marketing, or a related field; previous customer service or sales experience is preferred. The role calls for strong problem-solving and customer service skills, attention to detail, effective independent work, urgency, customer focus, and commitment to safety and quality.

Skills

Customer Service
Order Processing
Customer Inquiry Resolution
Problem Solving
Relationship Building
Communication
Teamwork
Attention To Detail
Customer Focus
Time Management
Sales Support
Marketing Support
Independent Work
Results Orientation
Safety Awareness
Quality Focus

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Customer Orders
Order Processing
Customer Inquiries
Customer Follow-Up
Sales Support
Marketing Support
Product Information
Operational Metrics
Customer Service Scorecard
Business
Marketing
Wholesale Building Materials
Gypsum Wallboard
Interior Finishing Materials
Suspended Acoustical Ceilings
Safety
Quality

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Work requirements

Jobs in Canada