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Added 5 mins ago
KC
Pharmacy Manager/Licensee
Kenron Compounding Pharmacy
Calgary, AB
- Full-time
Kenron Pharmacy Group is seeking one to two experienced Pharmacy Manager / Licensees to support our growing pharmacy operations in Calgary.
Added 5 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Victoria, BC
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 5 mins ago
AA
Lead Hand
Apex Aluminum Extrusions
Langley (District), BC · Langley, BC
- Full-time
…extruded products. This role is essential in ensuring smooth operations and achieving strategic production outcomes. This position reports to the Extrusion Manager and has the following…
Added 6 mins ago
Retail Experience Lead
Fire & Flower Inc.
St. Albert, AB
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 6 mins ago
Retail Experience Lead
Fire & Flower Inc.
Estevan, SK
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 52 mins ago
RB
Director EIAM Strategy &Technical Product Management (Global Security)
Royal Bank of Canada
Toronto, ON · Vancouver, BC · NS · BEDFORD, Nova Scotia
- Full-time
This role demands a technologist with proven hands-on experience designing and implementing complex identity systems, not a product manager focused on go-to-market or business development.
Added 1 hour ago
A&
Core Tax Incentives Manager – Technical
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Toronto, ON
- Full-time
…issues that affect their business transactions, investments, and…
Added 1 hour ago
LV
Chef(fe) d'équipe adjoint(e)
Louis Vuitton
Montreal, QC
- Full-time
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Added 1 hour ago
A&
Core Tax Incentives Manager – Technical
Alvarez & Marsal
Calgary, AB
- Full-time
…issues that affect their business transactions, investments, and…
Added 1 hour ago
W
(CAN) Self Checkout Attendant
Walmart
Sainte-Agathe-des-Monts, QC
- Part-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 1 hour ago
W
(CAN) Self Checkout Attendant
Walmart
Alma, QC
- Part-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 1 hour ago
W
(CAN) Consumables Associate
Walmart
Port Elgin, ON
- Part-time
…removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing…
Added 1 hour ago
W
(CAN) Grocery Department Manager
Walmart
Magog, QC
- Full-time
…merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic…
Added 1 hour ago
W
(CAN) Cashier
Walmart
Thetford Mines, QC
- Part-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 1 hour ago
W
(CAN) Cashier
Walmart
Quebec, QC
- Part-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 1 hour ago
W
(CAN) Self Checkout Attendant
Walmart
Saint-Georges, QC
- Part-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 1 hour ago
Sr. Digital Product Manager, Advice & Financial Guidance
Scotiabank
Toronto, ON
As the Senior Digital Product Manager, Advice, you will drive the evolution of Scotia’s digital advice experience. In this role, you’ll lead the delivery of innovative features and…
Added 1 hour ago
D
Manager, Finance Transformation (Banking & Capital Markets)
Deloitte
Toronto, ON
- Full-time
As a Manager within Deloitte's Banking & Capital Markets Consulting practice, you will lead engagements and workstreams that help leading financial institutions address complex business,…
Added 1 hour ago
A
Product Manager, Onboarding and Growth
Ashby
Canada
- Full-time
Hi, I’m Geo, Ashby’s VP of Product. I joined Ashby August ‘26; read more about why I joined here. I’m looking for a growth-oriented product manager to help users onboard and expand their…
Added 1 hour ago
FH
Executive Lounge - Assistant Manager (Fairmont Gold)
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
Help lead and coordinate all aspects of our “hotel within a hotel” to ensure Fairmont Gold Standards are adhered to both in rooms and food and beverage operations
Added 1 hour ago
HS
Outside Sales Account Manager (Bilingual) Montreal
HD Supply
Canada
- Full-time
As an Outside Sales Account Manager in the Montreal area, you will have the opportunity to call on Multi-Family (Apartments) customers. You will be responsible for an established portfolio…
Added 2 hours ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 2 hours ago
C
Demand Generation Manager
CadMakers
Burnaby, BC
- $90,000 to $115,000 CAD / year
- Full-time
We're seeking a Demand Generation Manager to drive pipeline growth at a fast-growing B2B SaaS construction-tech company. This is a hands-on individual contributor role: you'll run campaigns…
Added 2 hours ago
L
Assistant Manager, Guest Experience | Promenade St-Bruno | CONTRAT
lululemon
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
…connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.…
Added 2 hours ago
P
PRADA Client Advisor Vancouver Oakridge
Prada
Vancouver, BC
- Full-time
Deal effectively with customer complaints by liaising with the line manager when necessary.

Util-Assist Inc.

Account Manager

Newmarket, ON, Canada

$90,000 - $125,000 a year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $90,000 - $125,000 a year
Job type: Full-time
Apply by: Nov 13, 2026
Experience: 3-5 years’ experience working in a professional services industry managing a portfolio of clients
Posting language: English
Posted: Oct 14, 2026

Original job description

⚡Who We Are

Util-Assist is a leading consulting and services partner to electric, water, and gas utilities across North America. We help utilities navigate digital transformation - empowering them with smart technology, data-driven solutions, and customer-first services. From outage communications to billing support and grid security, we’re reshaping how utilities serve their communities.

At Util-Assist, our people are our power. We foster a flexible, supportive workplace grounded in four core values: Deliver Excellence, Put People First, Do the Right Thing, and Be Humble. Recognized as a Great Place to Work®, we offer rewarding, purpose-driven careers where you can grow, innovate, and make a real impact.

Learn more at www.util-assist.com .

🛠️The Opportunity

We are seeking a skilled Client Relationship Manager to join our growing Business Developmentteam! The Client Relationship Manager plays a crucial role in building and maintaining long-term relationships with clients to ensure their service requirements are met and issues are resolved. The incumbent collaborates with departments and working groups to improve customer support programs and enhance satisfaction in order to retain clients.

📋What You’ll Be Doing

Act as the main point of contact with clients and develop plans to provide solutions for their business requirements.
Meet regularly with clients and resolve client concerns.
Liaise with direct service channels to ensure client needs are fulfilled effectively.
Collaborate with other departments to ensure clients are satisfied with organizational products and services.
Support clients through project cycles to ensure they have a positive experience and ensure transparency throughout the process.
Work with the project team to clarify client scope and expectations and ensure consistent, on-time deliverables.
Develop and coordinate Statements of Work (SOWs), working with clients and internal teams to ensure scope, deliverables, timelines, and requirements are accurately documented.
Work with client procurement teams to facilitate procurement requirements, including the processing of purchase orders (POs) and related documentation.
Work as an intermediary between clients and vendors and coordinate meetings to discuss business requirements and solution business challenges.
Assist with contract negotiations, product and pricing details for clients.
Coordinate with clients and internal teams to support timely and accurate invoicing, including following up on required documentation and approvals.
Deliver correspondence regarding problem resolutions, product and service features/upgrades and company changes, for new and existing customers.

Work Location & Travel Requirements:

This role requires regular in-person attendance at client and Util-Assist locations.
The role will generally require four (4) days per week at client sites and one (1) day per week at the Util-Assist office, subject to change based on client, project, and business needs.
Ability to travel to client locations throughout the Greater Toronto Area and other locations as required.

🧠What You Bring

Bachelor of Business Administration, Communications or Marketing
3-5 years’ experience working in a professional services industry managing a portfolio of clients
Prior experience in sales, account management and/or a customer service role
Advanced knowledge of client operations to support the development of client solutions
Strong knowledge of the utility industry
Expert MS Office skills

🌟Who You Are

Ability to inspire, influence and negotiate business deals with clients
Strong organizational and time management skills
Advanced problem-solving skills and the ability to develop solutions to enhance client efficiency and productivity
Expert team collaboration skills and the ability work with other departments to develop strategies that benefit clients
Advanced entrepreneurial skills with the ability to deliver innovative, creative and custom client solutions
Strong leadership skills

$90,000 - $125,000 a year

💙 Why You’ll Love Working at Util-Assist

Work-Life Balance: Enjoy a truly flexible work environment with hybrid work arrangements and adaptable hours.

Summer Hours Program: Work a compressed workweek to enjoy extra days off from June to August

Upfront Vacation & Birthday Day Off: Get your full vacation balance at the start of the year and celebrate your birthday your way with a paid day off during the month of your birthday

Award-Winning Culture: Be part of a collaborative, inclusive, and growth-focused team that’s proud to be certified as a Great Place to Work® four years running.

Comprehensive Wellness Support: Access a full Employee Assistance Program with mental health resources, Nutritional Health Coaching, and recognition as one of the Best Places to Work for Mental Wellness in 2026

Career Growth: Thrive in a fast-growing company where your ambitions are supported and your development matters.

Innovative Environment: Work at the forefront of utility transformation, surrounded by forward-thinking teammates and impactful projects.

Competitive Compensation: Receive a pay package that recognizes your expertise and contributions.

Comprehensive Benefits: Access generous health and dental coverage, and RRSP matching to support your long-term goals.

Parental Leave Top-Up: Growing your family? We provide enhanced support through our parental leave top-up program.

To work with us, successful candidates must complete a SIN and passport verification and pass a police vulnerability check.

We understand that great talent comes in many forms - even if you don’t meet every requirement listed, we encourage you to apply if you’re excited about the role and eager to learn and grow in a dynamic environment.

Util-Assist is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified individuals and provide accommodations during the recruitment process upon request. To request accommodation, please contact us at [email protected] . All accommodation requests will be handled confidentially.

Please note that Util-Assist does not offer immigration-related support, such as visa sponsorship, work permit applications, or permanent residency assistance. Candidates must have current legal authorization to work in Canada or the U.S. Sponsorship decisions, if any, are made on a case-by-case basis based on business needs.

We thank all applicants for their interest in Util-Assist; however, only those selected for an interview will be contacted.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Manage client relationships as the primary point of contact, address concerns, and coordinate with internal teams and vendors to meet client needs and improve satisfaction. Support project delivery and procurement by clarifying scope, coordinating Statements of Work and purchase orders, assisting with contracts, and facilitating accurate invoicing and client communications.

Requirements

A bachelor's degree in Business Administration, Communications, or Marketing and 3–5 years of professional-services experience managing a client portfolio are requested. Candidates should have experience in sales, account management, or customer service, strong knowledge of utility operations and the utility industry, advanced Microsoft Office skills, and strong communication, negotiation, organizational, problem-solving, collaboration, and leadership abilities.

Skills

Account Management
Sales
Customer Service
Client Solutions
Negotiation
Problem-Solving
Project Coordination
Statement of Work Development
Contract Negotiation
Procurement Coordination
Invoicing Coordination
Communication
Time Management
Team Collaboration
Microsoft Office

Benefits

Flexible Work Environment
Hybrid Work Arrangements
Adaptable Hours
Summer Compressed Workweek
Upfront Vacation
Paid Birthday Day Off
Employee Assistance Program
Mental Health Resources
Nutritional Health Coaching
Career Development
Health Coverage
Dental Coverage
RRSP Matching
Parental Leave Top-Up

Visa sponsorship

Not detected in the job text

Keywords

Utilities
Electric Utilities
Water Utilities
Gas Utilities
Digital Transformation
Business Development
Account Management
Customer Service
Client Retention
Client Solutions
Project Coordination
Project Delivery
Statements of Work
Procurement
Purchase Orders
Contract Negotiation
Pricing
Invoicing
Vendor Coordination
Microsoft Office
Utility Operations
Client Satisfaction
Business Requirements
Greater Toronto Area

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