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Added 6 mins ago
TO
Fleet Administrator
Transdev Ontario Manitoba
Kitchener, ON
- Full-time
Reporting to the Fleet & Assets Manager. You are responsible for maintaining the day-to-day administrative operations of the Fleet Services department. This includes processing work orders…
Added 6 mins ago
A
Technology Change Control Analyst
Aviso
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Added 6 mins ago
D
Manager, Government Funding & Incentives - Temporary 12 Months - Danone Canada
Danone
Boucherville, QC
- $72,000 to $110,000 CAD / year
- Full-time
Reporting to the Senior Manager, Cash, the Manager, Government Funding & Incentives plays a key role in identifying, coordinating, and optimizing government funding opportunities for Danone…
Added 6 mins ago
CC
Trade Analyst
CMA CGM
Montreal, QC
- Full-time
Responsible tor the management and coordination of assigned trade lanes. In conjunction with Trade Manager, the main focus is to develop, implement and monitor pricing strategy for…
Added 6 mins ago
TP
Manager, Communications
The Princess Margaret Cancer Foundation
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
…philanthropy, fundraising events, and our world-renowned lottery program. The work we accomplish drives groundbreaking research, relentless innovation, and a deep commitment to improving…
Added 6 mins ago
RL
Lead, Manufacturing Engineer
Rocket Lab
Toronto, ON
- Full-time
…Moon and Mars, working with partners including NASA, the Space Development Agency, and the U.S. Space Force. Whether it’s a single high-performance spacecraft, constellation, or vertically…
Added 6 mins ago
IC
Human Resources Business Partner- EN
IAMGOLD Corporation
Gogama, ON
- Full-time
IAMGOLD is a Canadian-based gold mining company with operations and development projects across North America and West Africa. With flagship operations such as the Côté Gold Mine in Ontario…
Added 6 mins ago
SF
Administrative and Payroll Assistant
SGGG Fund Services Inc.
Toronto, ON
- $58,000 to $63,000 CAD / year
- Contract
Support for professional learning and development
Added 6 mins ago
CN
Director, Governance and Controls
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Directing development, implementation and maintenance of corporate governance processes.
Added 6 mins ago
M
Program Manager – Tool & Die Manufacturing
MicroAgility
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
We are seeking an experienced Program Manager with a strong background in tool and die manufacturing to manage automotive tooling programs from initial quotation through final delivery and…
Added 6 mins ago
CI
Data Governance Manager -- AMADC5965947
Compunnel Inc.
Toronto, ON
- $55 to $70 CAD / hour
- Contract
🚀 We're Hiring: Program Manager – Data Governance
Added 7 mins ago
Applications Engineering Manager, Nuclear
ATS Automation
Cambridge, ON
The Manager, Nuclear Applications Engineering provides strategic and operational leadership for the Nuclear Applications Engineering function. The role is responsible for the quality,…
Added 7 mins ago
OS
(PERMANENT PART-TIME) SUPERVISOR -Nutrition FOOD SERVICES
Ontario Shores Centre for Mental Health Sciences
Whitby, ON
- Part-time
Provide support to the Manager with respect to employee performance issues.
Added 7 mins ago
BP
Kitchen Manager
Boston Pizza
Calgary, AB
- Full-time
The Kitchen Manager at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the kitchen, this includes the managing, scheduling, training, and control…
Added 7 mins ago
S
gérant (e) de magasin, Saint-Charles-Borromée, QC
Starbucks
Berthierville, QC · Saint-Charles-Borromée, QC
- $57,300 to $76,050 CAD / year
…eligible partners in this role may participate in our bonus program, designed to recognize contributions and impact in addition to annual bean stock…
Added 7 mins ago
S
assistant store manager, Toronto, ON
Starbucks
Toronto, ON
- $56,000 to $66,500 CAD / year
…eligible partners in this role may participate in our bonus program, designed to recognize contributions and impact in addition to annual bean stock…
Added 7 mins ago
S
assistant store manager, Granby / Bromont, QC
Starbucks
Saint-Alphonse-de-Granby, QC · Bromont, QC · Granby, QC
- $52,600 to $63,050 CAD / year
…eligible partners in this role may participate in our bonus program, designed to recognize contributions and impact in addition to annual bean stock…
Added 7 mins ago
P
GTM Campaign Manager
Procurify
Remote, Canada
- Full-time
- Remote
…driven, systems-minded, and execution-focused GTM Campaign Manager to join us on our…
Added 7 mins ago
ML
Hospitality Manager
MAPLE LEAF LOUNGE
ON · MISSISSAUGA, ON
- Full-time
…transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a…
Added 7 mins ago
Lead Software Developer
Geotab
Toronto, ON · Oakville, ON · Waterloo, ON
…technical teams in a mentorship role, and contributing towards the development of the team’s…
Added 7 mins ago
HR
Supply Chain Cooridnator
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Right now we are looking for a Supply Chain Coordinator to work with our Operating Room, Surgical Program.
Added 20 mins ago
AC
Production Supervisor | Manufacturing
Albarrie Canada Limited
Barrie, ON
- Full-time
Under the direction of the Manufacturing Manager, the Production Supervisor is responsible for overseeing daily production operations, coordinating workflows, and providing leadership and…
Added 20 mins ago
AI
Global Manager, Mechanical Design Manufacturing Solutions
ATS Industrial Automation
Cambridge, ON
- Full-time
Coach team members on ABM processes, A3s, RCAs, cost benefit analysis, process development
Added 20 mins ago
T
Conseiller / Conseillère cybermétrie (web analytique)
Tink
Montreal, QC
- Full-time
Configurer les outils de mesure pour les sites web et applications, notamment GA4, Google Tag Manager et Google Looker Studio ;
Added 20 mins ago
S
Administration & Systems - Manager Administration
Sobeys
Ancaster, ON
- Full-time
…banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…

Util-Assist Inc.

Client Relationship Manager

Toronto, ON, Canada
Newmarket, ON, Canada

$90,000 - $125,000 a year · Full-time

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Job details

Pay: $90,000 - $125,000 a year
Job type: Full-time
Experience: 3-5 years’ experience working in a professional services industry managing a portfolio of clients
Posting language: English
Posted: Oct 9, 2026

Original job description

⚡Who We Are:

Util-Assist is a leading consulting and services partner to electric, water, and gas utilities across North America. We help utilities navigate digital transformation - empowering them with smart technology, data-driven solutions, and customer-first services. From outage communications to billing support and grid security, we’re reshaping how utilities serve their communities.

At Util-Assist, our people are our power. We foster a flexible, supportive workplace grounded in four core values: Deliver Excellence, Put People First, Do the Right Thing, and Be Humble. Recognized as a Great Place to Work®, we offer rewarding, purpose-driven careers where you can grow, innovate, and make a real impact.

Learn more at www.util-assist.com.

🛠️The Opportunity:

We are seeking a skilled Client Relationship Manager to join our growing Business Development team! The Client Relationship Manager plays a crucial role in building and maintaining long-term relationships with clients to ensure their service requirements are met and issues are resolved. The incumbent collaborates with departments and working groups to improve customer support programs and enhance satisfaction in order to retain clients.

\n📋What You’ll be Doing:

Act as the main point of contact with clients and develop plans to provide solutions for their business requirements.
Meet regularly with clients and resolve client concerns.
Liaise with direct service channels to ensure client needs are fulfilled effectively.
Collaborate with other departments to ensure clients are satisfied with organizational products and services.
Support clients through project cycles to ensure they have a positive experience and ensure transparency throughout the process.
Work with the project team to clarify client scope and expectations and ensure consistent, on-time deliverables.
Develop and coordinate Statements of Work (SOWs), working with clients and internal teams to ensure scope, deliverables, timelines, and requirements are accurately documented.
Work with client procurement teams to facilitate procurement requirements, including the processing of purchase orders (POs) and related documentation.
Work as an intermediary between clients and vendors and coordinate meetings to discuss business requirements and solution business challenges.
Assist with contract negotiations, product and pricing details for clients.
Coordinate with clients and internal teams to support timely and accurate invoicing, including following up on required documentation and approvals.
Deliver correspondence regarding problem resolutions, product and service features/upgrades and company changes, for new and existing customers.

Work Location & Travel Requirements:

This role requires regular in-person attendance at client and Util-Assist locations.
The role will generally require four (4) days per week at client sites and one (1) day per week at the Util-Assist office, subject to change based on client, project, and business needs.
Ability to travel to client locations throughout the Greater Toronto Area and other locations as required.

🧠What You Bring:

Bachelor of Business Administration, Communications or Marketing
3-5 years’ experience working in a professional services industry managing a portfolio of clients
Prior experience in sales, account management and/or a customer service role
Advanced knowledge of client operations to support the development of client solutions
Strong knowledge of the utility industry
Expert MS Office skills

🌟Who You Are:

Ability to inspire, influence and negotiate business deals with clients
Strong organizational and time management skills
Advanced problem-solving skills and the ability to develop solutions to enhance client efficiency and productivity
Expert team collaboration skills and the ability work with other departments to develop strategies that benefit clients
Advanced entrepreneurial skills with the ability to deliver innovative, creative and custom client solutions
Strong leadership skills

$90,000 - $125,000 a year

💙 Why You’ll Love Working at Util-Assist

Work-Life Balance: Enjoy a truly flexible work environment with hybrid work arrangements and adaptable hours.

Summer Hours Program: Work a compressed workweek to enjoy extra days off from June to August

Upfront Vacation & Birthday Day Off: Get your full vacation balance at the start of the year and celebrate your birthday your way with a paid day off during the month of your birthday

Award-Winning Culture: Be part of a collaborative, inclusive, and growth-focused team that’s proud to be certified as a Great Place to Work® four years running.

Comprehensive Wellness Support: Access a full Employee Assistance Program with mental health resources, Nutritional Health Coaching, and recognition as one of the Best Places to Work for Mental Wellness in 2026

Career Growth: Thrive in a fast-growing company where your ambitions are supported and your development matters.

Innovative Environment: Work at the forefront of utility transformation, surrounded by forward-thinking teammates and impactful projects.

Competitive Compensation: Receive a pay package that recognizes your expertise and contributions.

Comprehensive Benefits: Access generous health and dental coverage, and RRSP matching to support your long-term goals.

Parental Leave Top-Up: Growing your family? We provide enhanced support through our parental leave top-up program.

To work with us, successful candidates must complete a SIN and passport verification and pass a police vulnerability check.

We understand that great talent comes in many forms - even if you don’t meet every requirement listed, we encourage you to apply if you’re excited about the role and eager to learn and grow in a dynamic environment.

Util-Assist is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified individuals and provide accommodations during the recruitment process upon request. To request accommodation, please contact us at recruitment@util-assist.com. All accommodation requests will be handled confidentially.

Please note that Util-Assist does not offer immigration-related support, such as visa sponsorship, work permit applications, or permanent residency assistance. Candidates must have current legal authorization to work in Canada or the U.S. Sponsorship decisions, if any, are made on a case-by-case basis based on business needs.

We thank all applicants for their interest in Util-Assist; however, only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Client Relationship Manager acts as the primary point of contact to build long-term client relationships and ensure service requirements are met. They collaborate with internal teams to manage project cycles, coordinate statements of work, and facilitate procurement and invoicing processes.

Requirements

Candidates must hold a Bachelor's degree in Business Administration, Communications, or Marketing with 3-5 years of professional services experience. Strong knowledge of the utility industry, expert MS Office skills, and proven ability in account management and negotiation are required.

Skills

Business development
Account management
Sales
Customer service
Project management
Contract negotiation
Strategic planning
Problem-solving
Communication
Time management
Leadership
Negotiation
Utility industry knowledge
MS Office

Benefits

Flexible work environment
Hybrid work arrangements
Summer hours program
Upfront vacation
Birthday day off
Employee assistance program
Nutritional health coaching
Health coverage
Dental coverage
RRSP matching
Parental leave top-up

Visa sponsorship

Not detected in the job text

Keywords

Business Development
Utility Industry
Digital Transformation
Account Management
Project Management
Statements of Work
Procurement
Contract Negotiation
Invoicing
Customer Support
Strategic Planning
Consulting
MS Office
Professional Services
Grid Security
Billing Support
Outage Communications

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