Find work in Canada.

623,957 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 27 mins ago
J
Senior Director, Engineering
Jobgether
Canada
- Full-time
Lead the architecture, circuit design, and physical implementation of embedded memory compilers, including SRAM, ROM, single- and dual-port register files, and dual-port RAM.
Added 58 mins ago
AI
Embedded Software Architect
Aversan Inc.
Montreal, QC
- $135,000 to $155,000 CAD / year
- Full-time
Lead the architecture, design, development, and implementation of complex embedded software for space applications, including satellite payload systems.
Added 1 hour ago
C
Security Systems Technical Lead
Convergint
Calgary, AB · CA AB Calgary
- Full-time
Job Description: Convergint is looking for a Security Technical Lead to join our amazing culture in our Calgary, AB location. As the Security Technical Lead, you will be responsible for…
Added 1 hour ago
C
Field Technical Lead - Security Systems
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Job Description: Convergint is currently looking for a Security Field Technical Lead to join our amazing culture in our Toronto location. As a Security Field Technical Lead, you will be…
Added 1 hour ago
C
BAS Project Supervisor
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
…Building Automation Supervisor, you will manage the BAS Technician team for Projects. This will include colleague development and performance management. The Supervisor coordinates with…
Added 1 hour ago
C
Site Foreman - FIFO
Convergint
Fort McMurray, AB · CA AB Fort McMurray
- Full-time
…while supporting the ongoing development and growth of the site team and…
Added 1 hour ago
CF
Program Support Manager, MFS
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
…they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and…
Added 1 hour ago
CF
Senior Manager, MFS
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
The Senior Manager will lead and manage the implementation, evaluation and reporting of key initiatives as directed by Associate Director, Resilience and Engagement, Policy and Program…
Added 2 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…
Added 2 hours ago
A
Senior Software Engineer
AltaML
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
Lead implementation of medium-to-large complexity features or epics, decomposing the work into tasks other engineers can pick up.
Added 2 hours ago
SF
Commercial Account Manager
Summit Fleet
Leduc, AB
- Full-time
Manage the sales process from prospecting and lead generation through contract negotiation and implementation.
Added 2 hours ago
CM
Human Resources Manager
Canadian Mental Health Association
Kenora, ON
- Full-time
Collaboratively lead the development, implementation and oversight of human resources policies and procedures, programs and services, ensuring compliance with legislation (e.g. Employment…
Added 2 hours ago
Coordinator, Rental Experience
YMCA of Lethbridge
Lethbridge, AB
…Lethbridge by supporting the operations of the Member Experience team, including membership and rentals. The main goals of this position…
Added 2 hours ago
PI
Quality Control Administrator
Phoenix Industrial Group of Companies
AB · Edmonton, AB
- Full-time
…organized Quality Control Administrator to join our Quality team. Reporting to the Quality Manager, the Quality Control Administrator is responsible for supporting the implementation,…
Added 2 hours ago
A
Head of Sales
Anchorbase
Toronto, ON
- Full-time
…work, improve decision-making, and create better customer and team experiences. We expect leaders at Anchorbase to personally adopt AI-enabled tools and help their teams use them…
Added 2 hours ago
A
Business Development Representative
Anchorbase
Toronto, ON
- Full-time
…clearly, reduce repetitive work, and create better customer and team experiences. We expect every team member to be curious about AI-enabled tools and thoughtful about how they can improve…
Added 3 hours ago
F
Customer Success Manager - Enterprise
Fours
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
We're hiring an Enterprise Customer Success Manager to join our growing CS team. You'll own a portfolio of strategic enterprise accounts, serving as the primary point of contact and driving…
Added 3 hours ago
F
Senior Solutions Engineer
Fours
Vancouver, BC
- $120,000 to $150,000 CAD / year
- Full-time
Lead technical discovery, demos, walkthroughs, and AI-enabled proof-of-concepts, helping customers understand how intelligent workflows fit into their systems.
Added 3 hours ago
A
Senior Software Engineer, Java - 12 Month Contract
Aviso
Vancouver, BC
- Full-time
…define scalable solutions, while contributing to the design and implementation of robust software architectures. Responsibilities include conducting code reviews, integrating emerging…
Added 4 hours ago
AW
Senior Software Engineer, Java - 12 Month Contract
Aviso Wealth
Remote, Canada
- Full-time
- Remote
…define scalable solutions, while contributing to the design and implementation of robust software architectures. Responsibilities include conducting code reviews, integrating emerging…
Added 5 hours ago
EG
Environmental Risk Assessment Specialist
Egis Group
Hamilton, ON
- $95,000 to $130,000 CAD / year
- Full-time
Contribute to development and implementation of risk assessment strategy with other team members to grow the business; and
Added 6 hours ago
F
School Supervisor
Fitzrovia
Toronto, ON
- $75,000 to $85,000 CAD / year
- Full-time
We are seeking a dynamic and experienced School Supervisor to lead the academic, operational, and regulatory functions of our Bloomsbury Academy school in downtown Toronto. The School…
Added 6 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
With our global team spanning North America, Europe, and Asia, IMAX brings together proprietary software, world-class architecture, and cutting-edge technology with deep industry expertise.…
Added 6 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 6 hours ago
LC
Senior Process Engineer
Linamar Corporation
Guelph, ON
- Full-time
…of projects, including development, planning, execution and implementation of manufacturing processes for new and existing production lines. You will lead process improvement initiatives,…

Vacances Air Canada Vacations / Air Canada Rouge

CRM & CDP Solution Analyst (Microsoft Dynamics 365 CRM and Bloomreach CDP)

Montreal, QC, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 5+ years of experience as a Business Analyst, Solution Analyst, or Functional Analyst
Posting language: English
Posted: Nov 2, 2026

Original job description

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Don’t miss this opportunity! Submit your application by November 6, 2026, 2026 to be considered for this exciting opportunity.

WHAT YOU'LL BE DOING

Air Canada Vacations is embarking on a major transformation through the Leapfrog program, including the implementation of a new Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP).

We are seeking a Senior CRM & CDP Solution Analyst to play a critical role in the functional design, business alignment, and successful delivery of these platforms. This role will work closely with business stakeholders, IT teams, and external system integrators to ensure that customer, sales, service, and marketing requirements are translated into scalable, best‑practice CRM and CDP solutions.

This is a hands‑on delivery role focused on implementation and transition to support.

Key Responsibilities

Act as the functional subject matter expert (SME) for Microsoft Dynamics CRM and Bloomreach CDP during implementation

Lead the elicitation, analysis, and documentation of business requirements across:

Customer Service and Call Centre operations

Marketing, campaigns, journeys, and personalization

Sales and customer lifecycle management

Translate business needs into:

CRM configurations (entities, processes, workflows)

CDP use cases (segmentation, identity resolution logic, activation rules)

Collaborate with external System Integrators to:

Review and validate functional designs

Ensure alignment with ACV business objectives and best practices

Balance out‑of‑the‑box capabilities versus custom solutions

Define and manage:

User stories, use cases, and acceptance criteria

End‑to‑end business scenarios spanning CRM and CDP

Support User Acceptance Testing (UAT), defect triage, and go‑live readiness
Contribute to internal knowledge transfer and post‑implementation support readiness

WHAT YOU BRING TO THE TEAM

Bachelor’s degree in Information Systems, Business, Computer Science, Engineering, or a related field

An equivalent combination of education and relevant experience will be considered

Microsoft Dynamics 365 certifications (e.g., Customer Engagement, Sales, Customer Service, or Marketing)

Customer Data Platform (CDP) or marketing technology certifications (e.g., Bloomreach, Salesforce CDP, Adobe)

Business Analysis certifications (e.g., CBAP, CCBA, PMI‑PBA)

Agile / delivery framework certifications (e.g., Scrum, SAFe, Agile BA)

Required Qualifications

5+ years of experience as a Business Analyst, Solution Analyst, or Functional Analyst

Hands on experience with Microsoft Dynamics 365 CRM (Sales, Service, Marketing modules)

Practical experience with a Customer Data Platform (CDP) or marketing data platform (e.g., Bloomreach, Salesforce CDP, Adobe, Tealium)

Strong understanding of:

Customer data models and 360 concepts

Segmentation, customer journeys, and personalization

Omnichannel customer experience

Proven ability to work effectively with business stakeholders, IT teams, and external vendors

Excellent communication, facilitation, and documentation skills

Bilingual in French and English (Verbal & Written)

Technical Skills

Configuration‑driven CRM solutions (no‑code / low‑code mindset)

CDP experience (Bloomreach preferred): segmentation, journeys, activation

Customer 360 concepts: identity resolution, deduplication, unified profiles

CRM–CDP integration literacy (data flows and dependencies)

Data ingestion concepts: real‑time and batch

Journey and campaign analytics requirements (ROI, conversion, response rates)

Leadership & Interpersonal Skills

Strong verbal and written communication skills

Ability to engage and influence stakeholders across business and IT

Collaborative, team‑oriented working style

Ability to lead workshops and functional discussions

Influence decisions without formal authority

Sound judgment and decision‑making skills

Comfortable leading through ambiguity and change

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

Apply About employer

More about this job

Responsibilities

The Senior CRM & CDP Solution Analyst will lead the functional design and implementation of Microsoft Dynamics 365 CRM and Bloomreach CDP. This role involves translating business requirements into scalable solutions while collaborating with stakeholders and system integrators to ensure successful delivery.

Requirements

Candidates must have at least 5 years of experience as a Business or Solution Analyst with hands-on expertise in CRM and CDP platforms. A bachelor's degree in a relevant field and bilingual proficiency in English and French are required.

Skills

Microsoft Dynamics 365 CRM
Bloomreach CDP
Business analysis
Customer data platforms
Segmentation
Customer journeys
Identity resolution
Data ingestion
Agile methodology
User acceptance testing
Stakeholder management
Functional design
Omnichannel customer experience
Requirement elicitation
CRM configuration
Data modeling

Benefits

Employee travel program
Health insurance
Dental insurance
Training and development tools

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Bloomreach
CDP
CRM
Business Analyst
Solution Analyst
Customer 360
Identity Resolution
Segmentation
Customer Journeys
Agile
Scrum
SAFe
CBAP
CCBA
PMI-PBA
Data Ingestion
UAT
System Integration
Functional SME
Marketing Technology
Salesforce CDP
Adobe
Tealium
No-code
Low-code
Omnichannel
Data Modeling
Requirement Analysis
Business Transformation

Report this job