Find work in Canada.

622,572 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 hours ago
OT
Lead Software Developer
Open Text Corporation
Richmond Hill, ON
- Other
We are seeking a highly skilled and passionate Lead UI Developer with a strong focus on Angular development to join our dynamic team. You will collaborate closely with designers, product…
Added 4 hours ago
CP
AI Product Owner
Constellation Payments
Toronto, ON
- Full-time
This role reports to the Lead PM on the CSIPay gateway. You will partner closely with Engineering, R&D, Product, Design, Commercial, Risk and Partner Success to deliver the features and…
Added 4 hours ago
WP
Enclosure Project Manager - Diagnostics
Walter P Moore
Toronto, ON
- Full-time
In this position, the qualified individual will design repairs for existing enclosure systems. They will perform review of enclosure systems for new construction, renovation, and…
Added 4 hours ago
KC
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
- Full-time
…we’re committed to creating an environment where you can grow, lead, and make a global…
Added 6 hours ago
A
Principal, AI Agent Control & Governance
ATB
Edmonton, AB · Calgary, AB
- Full-time
Enterprise Model & Platform Administration: Lead the operational deployment, lifecycle management, licensing agreements, and core configurations for frontier models (Google Gemini,…
Added 7 hours ago
AC
Dynamics 365 Finance & Supply Chain Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
Our client is replacing legacy ERP systems with Microsoft Dynamics 365 Finance and Supply Chain Management across multiple business units. The program standardizes the chart of accounts,…
Added 7 hours ago
AC
Dynamics 365 Finance & Supply Chain Specialist / Project Manager
Aston Carter
AB · Edmonton, Alberta
- $90 to $150 CAD / hour
- Contract
Our client is replacing legacy ERP systems with Microsoft Dynamics 365 Finance and Supply Chain Management across multiple business units. The program standardizes the chart of accounts,…
Added 10 hours ago
SM
RQ11858 – Oracle Cloud Integration Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Oracle Cloud Integration Specialist with extensive experience in Oracle Fusion Cloud applications, Oracle Integration Cloud (OIC), Oracle Recruiting…
Added 10 hours ago
SM
RQ11858 – Oracle Cloud Integration Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Oracle Cloud Integration Specialist with extensive experience in Oracle Fusion Cloud applications, Oracle Integration Cloud (OIC), Oracle Recruiting…
Added 10 hours ago
SM
RQ11734 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst to lead business analysis activities for large-scale digital initiatives, enterprise platform features, integrations, and the…
Added 10 hours ago
SM
RQ11734 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst to lead business analysis activities for large-scale digital initiatives, enterprise platform features, integrations, and the…
Added 10 hours ago
SM
RQ11858 – Oracle Cloud Integration Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Oracle Cloud Integration Specialist with extensive experience in Oracle Fusion Cloud applications, Oracle Integration Cloud (OIC), Oracle Recruiting…
Added 11 hours ago
NI
Lead AV Designer
NDS Integration
Surrey, BC
- Full-time
We're hiring our first Lead AV Designer at NDS Integration (Surrey, BC). This is a new seat at NDS, and you'll build it with us.
Added 13 hours ago
HH
Senior AI Automation & Platform Architect
Health Hue Digital
Remote, Canada
- Full-time
- Remote
You will build the nervous system of our marketing: connecting systems through their APIs, owning the integration layer, and using AI to make funnels that adapt rather than sit still. If…
Added 15 hours ago
'
Global Lead, Digital Procurement
''
Toronto, ON
- Full-time
- Other
Lead COE team members responsible for managing the S2P platform, ensuring service delivery meets Procurement’s expectations across end-user support, supplier enablement, and integration…
Added 18 hours ago
F
Project Manager
FISPAN
Vancouver, BC
- Full-time
Work with internal/external customer teams to assess business and implementation risks, guide the technical integration process, assist with technical problem solving, and manage internal…
Added 19 hours ago
QM
Azure Applications Architect
Quantum Management Services Ltd.
Toronto, ON
- $135,000 to $140,000 CAD / year
- Full-time
We are seeking an Azure Application Cloud Solutions Architect / Technical Lead to design, develop and implement scalable, cloud-native applications and integration solutions within…
Added 20 hours ago
CG
Senior Manager, Cybersecurity Technology Transformation Services
Cyberium Group
Richmond, BC
- Part-time
We are looking for a Senior Manager, Cybersecurity Technology Transformation Services who will lead and deliver complex cybersecurity engagements across both assessment and implementation…
Added 21 hours ago
ES
Senior Systems Architect
Euna Solutions
Oakville, ON
- Full-time
…and technical direction for cloud infrastructure, identity, integration, shared services, and the enterprise systems that tie them together, then stay close enough to delivery to make sure…
Added 21 hours ago
BT
IT & Innovation Consultant, SR&ED
Baker Tilly Canada
Windsor, ON
- Full-time
Lead client interviews with developers, technical leads, project managers, and business owners, asking clear follow-up questions to gather complete and accurate technical information.
Added 22 hours ago
A
Software Architect: AEC Platform Data
Autodesk
Quebec, QC
- Full-time
…direction; produire une documentation exhaustive et du matériel…
Added 22 hours ago
A
Software Architect: AEC Platform Data
Autodesk
Montreal, QC
- Full-time
…direction; produire une documentation exhaustive et du matériel…
Added 22 hours ago
A
Software Architect: AEC Platform Data
Autodesk
Toronto, ON
- Full-time
…direction; produire une documentation exhaustive et du matériel…
Added 22 hours ago
SM
RQ11858 – Oracle Cloud Integration Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Oracle Cloud Integration Specialist with extensive experience in Oracle Fusion Cloud applications, Oracle Integration Cloud (OIC), Oracle Recruiting…
Added 1 day ago
U
Senior Accountant
UPTIME
Surrey, BC
- Internship
…statements and budget-to-actual analysis for the Controller; Lead audit preparation, including working papers and lead schedules; Support the Controller with the QuickBooks Enterprise and…

Vacances Air Canada Vacations / Air Canada Rouge

CRM & CDP Solution Analyst (Microsoft Dynamics 365 CRM and Bloomreach CDP)

Montreal, QC, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 5+ years of experience as a Business Analyst, Solution Analyst, or Functional Analyst
Posting language: English
Posted: Nov 2, 2026

Original job description

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Don’t miss this opportunity! Submit your application by November 6, 2026, 2026 to be considered for this exciting opportunity.

WHAT YOU'LL BE DOING

Air Canada Vacations is embarking on a major transformation through the Leapfrog program, including the implementation of a new Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP).

We are seeking a Senior CRM & CDP Solution Analyst to play a critical role in the functional design, business alignment, and successful delivery of these platforms. This role will work closely with business stakeholders, IT teams, and external system integrators to ensure that customer, sales, service, and marketing requirements are translated into scalable, best‑practice CRM and CDP solutions.

This is a hands‑on delivery role focused on implementation and transition to support.

Key Responsibilities

Act as the functional subject matter expert (SME) for Microsoft Dynamics CRM and Bloomreach CDP during implementation

Lead the elicitation, analysis, and documentation of business requirements across:

Customer Service and Call Centre operations

Marketing, campaigns, journeys, and personalization

Sales and customer lifecycle management

Translate business needs into:

CRM configurations (entities, processes, workflows)

CDP use cases (segmentation, identity resolution logic, activation rules)

Collaborate with external System Integrators to:

Review and validate functional designs

Ensure alignment with ACV business objectives and best practices

Balance out‑of‑the‑box capabilities versus custom solutions

Define and manage:

User stories, use cases, and acceptance criteria

End‑to‑end business scenarios spanning CRM and CDP

Support User Acceptance Testing (UAT), defect triage, and go‑live readiness
Contribute to internal knowledge transfer and post‑implementation support readiness

WHAT YOU BRING TO THE TEAM

Bachelor’s degree in Information Systems, Business, Computer Science, Engineering, or a related field

An equivalent combination of education and relevant experience will be considered

Microsoft Dynamics 365 certifications (e.g., Customer Engagement, Sales, Customer Service, or Marketing)

Customer Data Platform (CDP) or marketing technology certifications (e.g., Bloomreach, Salesforce CDP, Adobe)

Business Analysis certifications (e.g., CBAP, CCBA, PMI‑PBA)

Agile / delivery framework certifications (e.g., Scrum, SAFe, Agile BA)

Required Qualifications

5+ years of experience as a Business Analyst, Solution Analyst, or Functional Analyst

Hands on experience with Microsoft Dynamics 365 CRM (Sales, Service, Marketing modules)

Practical experience with a Customer Data Platform (CDP) or marketing data platform (e.g., Bloomreach, Salesforce CDP, Adobe, Tealium)

Strong understanding of:

Customer data models and 360 concepts

Segmentation, customer journeys, and personalization

Omnichannel customer experience

Proven ability to work effectively with business stakeholders, IT teams, and external vendors

Excellent communication, facilitation, and documentation skills

Bilingual in French and English (Verbal & Written)

Technical Skills

Configuration‑driven CRM solutions (no‑code / low‑code mindset)

CDP experience (Bloomreach preferred): segmentation, journeys, activation

Customer 360 concepts: identity resolution, deduplication, unified profiles

CRM–CDP integration literacy (data flows and dependencies)

Data ingestion concepts: real‑time and batch

Journey and campaign analytics requirements (ROI, conversion, response rates)

Leadership & Interpersonal Skills

Strong verbal and written communication skills

Ability to engage and influence stakeholders across business and IT

Collaborative, team‑oriented working style

Ability to lead workshops and functional discussions

Influence decisions without formal authority

Sound judgment and decision‑making skills

Comfortable leading through ambiguity and change

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

Apply About employer

More about this job

Responsibilities

The Senior CRM & CDP Solution Analyst will lead the functional design and implementation of Microsoft Dynamics 365 CRM and Bloomreach CDP. This role involves translating business requirements into scalable solutions while collaborating with stakeholders and system integrators to ensure successful delivery.

Requirements

Candidates must have at least 5 years of experience as a Business or Solution Analyst with hands-on expertise in CRM and CDP platforms. A bachelor's degree in a relevant field and bilingual proficiency in English and French are required.

Skills

Microsoft Dynamics 365 CRM
Bloomreach CDP
Business analysis
Customer data platforms
Segmentation
Customer journeys
Identity resolution
Data ingestion
Agile methodology
User acceptance testing
Stakeholder management
Functional design
Omnichannel customer experience
Requirement elicitation
CRM configuration
Data modeling

Benefits

Employee travel program
Health insurance
Dental insurance
Training and development tools

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Bloomreach
CDP
CRM
Business Analyst
Solution Analyst
Customer 360
Identity Resolution
Segmentation
Customer Journeys
Agile
Scrum
SAFe
CBAP
CCBA
PMI-PBA
Data Ingestion
UAT
System Integration
Functional SME
Marketing Technology
Salesforce CDP
Adobe
Tealium
No-code
Low-code
Omnichannel
Data Modeling
Requirement Analysis
Business Transformation

Report this job