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Added 2 mins ago
AI Market Research Analyst Intern (Unpaid)
Job Hunting U
Vancouver, BC
Internship
We are looking for a sharp, detail-oriented Competitor Analyst to regularly "secret-shop" and evaluate other job-hunting programs, courses, and communities. Your insights will directly…
Added 2 mins ago
Regulatory Compliance Analyst
DSA Corporate Services L.P.
Toronto, ON
Full-time
…the duties and responsibilities of the Regulatory Compliance Analyst include, but are not limited to, the…
Added 33 mins ago
Clinical Manager – 37.5 hours/week – Permanent
Peterborough Family Health Team
Peterborough, ON
Full-time
Ensures outcome measurements are in place for services in collaboration with IHPs and Senior Data Analyst.
Added 33 mins ago
Senior Consultant - CRM Financial Services
Deloitte
Toronto, ON
Full-time
Salesforce certifications (Administrator, Business Analyst, Sales Cloud Consultant, Service Cloud Consultant, or Financial Services Cloud).
Added 33 mins ago
Associate Director, IT Risk Analyst
RBC
Toronto, ON
Full-time
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Added 33 mins ago
Analyst, Project Controls
R.V. Anderson Associates Limited
Toronto, ON
Full-time
RVA is seeking an Analyst, Project Controls to join their Project Control team in Toronto office. This is a full-time permanent position.
Added 47 mins ago
Help Desk Analyst
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
Requires post-secondary education in a computer science program, hands on exposure to PC hardware and software support, and excellent written and verbal communications skills. Additional…
Added 47 mins ago
Sr. Financial Analyst
The University of British Columbia
Vancouver, BC
$7,727.33 to $11,112 CAD / month
Full-time
The role of the Senior Financial Analyst is to provide strategic support; establish strong policies and processes for the planning, budgeting, and reporting process; and provide overall…
Added 47 mins ago
Capital Markets Business Analyst
Bridgenext
Toronto, ON · Greater Toronto Area, Canada
$110,000 to $125,000 CAD / year
Full-time
Bridgenext is seeking a Capital Markets Business Analyst with strong domain knowledge and hands-on experience in reference data management systems such as Markit EDM / Opus, Bloomberg Data…
Added 1 hour ago
Data Engineer, Investments
iA Financial Group (Industrial Alliance)
Quebec, QC
Full-time
…development days, telemedicine, employee and family assistance program, ergonomic equipment program, performance bonus, discounts on iA products, and…
Added 1 hour ago
Associate Director, IT Risk Analyst
RBC
Toronto, ON
Full-time
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Added 1 hour ago
Senior Financial Analyst
Scotiabank
Toronto, ON
A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
Added 1 hour ago
Senior Analyst, Sales & Trading
Clarity
Vancouver, BC
$110,000 to $190,000 CAD / year
Full-time
As a Senior Analyst in Sales & Trading, you will be a key member of Clarity’s front-line team, working directly with individuals who are looking to buy or sell shares on our platform. In…
Added 1 hour ago
Analyst, Sales & Trading
Clarity
Vancouver, BC
$90,000 to $150,000 CAD / year
Full-time
As an Analyst, Sales & Trading, you will be a key member of Clarity's front-line team, working directly with individuals who are looking to buy or sell shares on our platform. In this role,…
Added 1 hour ago
Analyst / Sr Analyst, Account Services
Clarity
Vancouver, BC
$85,000 to $125,000 CAD / year
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As a Customer Service Representative (Analyst/Senior Analyst, Account Services) at Clarity, you’ll play a key role in shaping the experience of every customer who joins our platform. You’ll…
Added 2 hours ago
Consultant, Consulting - Economics
MNP
Vancouver, BC
Full-time
Make an impact with our Consulting – Economics team as an Analyst. This diverse team of professionals understands the business needs of clients and develops innovative strategies by…
Added 2 hours ago
Service desk Analyst at Client site in Ottawa
DXC Technology
Ottawa, ON
Full-time
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health,…
Added 3 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
Supervise the machine while it executes the program and make any necessary adjustments to produce the desired result.
Added 3 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
Supervise the machine while it executes the program and make any necessary adjustments to produce the desired result.
Added 3 hours ago
Senior Visualization Professional
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Mississauga, ON
Added 3 hours ago
Senior Information and Data Security Analyst (Global Security)
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Toronto, ON
Full-time
We are seeking an experienced Senior Information and Data Security Analyst to join our cross-functional team supporting RBC's data security infrastructure. In this role you will provide…
Added 4 hours ago
Enterprise Architect - Applications & ERP
Nutrien
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Full-time
Maintain application portfolio, standards, decisions and exception information in the designated EA repository with support from the EA Business Analyst and accountable data owners
Added 4 hours ago
Enterprise Architect - Applications & ERP
Nutrien
Calgary, AB
Full-time
Maintain application portfolio, standards, decisions and exception information in the designated EA repository with support from the EA Business Analyst and accountable data owners
Added 4 hours ago
Group Annuity Administrator
TELUS Health
Toronto, ON
$39,900 to $74,100 CAD / year
Full-time
A flexible schedule and a comprehensive benefits program
Added 4 hours ago
Business Systems Analyst
Superior Plus Propane Talent Acquisition
Canada
Reporting directly to the Product Owner, Salesforce, the primary responsibility of the Business Systems Analyst is to bring business requests/issues to their conclusion by collaborating…

Vacances Air Canada Vacations / Air Canada Rouge

CRM & CDP Technical - Integration Analyst

Montreal, QC, Canada

Experience: 5+ years of experience as a System Analyst / Technical Analyst supporting enterprise platforms.
Posting language: English
Posted: Sep 22, 2026

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Original job description

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Don’t miss this opportunity! Submit your application by October 6, 2026 to be considered for this exciting opportunity.

WHAT YOU'LL BE DOING

Air Canada Vacations is executing a major business and technology transformation program (“Leapfrog”), including the implementation of a new Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP). This role is responsible for the technical oversight of data and integrations to ensure CRM and CDP are implemented as scalable, secure enterprise platforms and integrated with ACV’s broader ecosystem (e.g., reservations system, digital channels, and downstream platforms).

Role Purpose

Own the technical and integration oversight for the Microsoft Dynamics CRM and Bloomreach CDP implementation - ensuring data integrity, identity resolution, and reliable integrations across ACV systems. Acting as ACV’s internal technical authority, you will work with architects and system integrators to validate designs, reduce delivery risk, and help ACV retain the knowledge needed for stable post‑go‑live operations

Key Responsibilities

Serve as the technical CRM/CDP SME within IT throughout implementation.
Define and validate CRM/CDP data model requirements and data flows supporting unified customer profiles.
Define/validate identity resolution and matching logic (deduplication, stitching, and rules needed to unify customer profiles
Define/validate data ingestion patterns (batch and real‑time options) and oversee data onboarding approach with vendors.
Partner with architects and system integrators on CRM–CDP integration design and end‑to‑end data movement across systems.
Provide technical input on interfaces and integration mechanisms (e.g., REST APIs, webhooks, file-based imports) relevant to CDP ingestion/export needs
Ensure non‑functional requirements are addressed, including data quality, performance, security, and compliance
Participate in system/integration testing, data migration validation, and production readiness activities.
Create and maintain technical documentation and support internal knowledge transfer to enable ACV to operate and enhance CRM/CDP post go‑live.

WHAT YOU BRING TO THE TEAM

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field
An equivalent combination of education and relevant technical experience will be considered
Microsoft Dynamics 365 certifications (e.g., Customer Engagement, Customer Service, Sales, or Solutions Architect track)
Microsoft Power Platform certifications (Power Platform Functional Consultant or equivalent)
Customer Data Platform (CDP) certifications (Bloomreach preferred; Salesforce CDP, Adobe, or equivalent acceptable)
Data or integration‑related certifications (data modeling, data engineering

Required Qualifications

5+ years of experience as a System Analyst / Technical Analyst supporting enterprise platforms.
Strong hands‑on experience with MS Dynamics 365 CRM / Customer Engagement in areas such as architecture concepts, data model, & integrations.
Experience supporting CDP implementations; Bloomreach experience is an asset.
Identity resolution / customer profile unification concepts (matching rules, deduplication).
Knowledge of Data ingestion approaches (real‑time vs scheduled/batch).
Knowledge of Integration patterns and common interfaces (REST APIs, file-based imports).
Knowledge of Proven ability to review vendor/SI designs, identify risk, and drive outcomes.
Bilingual in French and English (Verbal & Written)

Technical Skills

Dynamics 365 CE platform and data modelling
CDP concepts: ingestion, segmentation/journeys enablement, activation flows (platform knowledge)
Familiarity with REST APIs, webhooks, and file‑based data imports
Cust-360: identity resolution, de-duplication

Leadership & Interpersonal Skills

Strong verbal and written communication skills
Ability to engage and influence stakeholders across business, IT, and vendors
Collaborative, team‑oriented working style
Sound judgment and structured problem solving
Comfortable operating in ambiguity and fast‑paced delivery environments
Ability to lead technical discussions/workshops and drive decisions
Ownership mindset and accountability for outcomes

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

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More about this job

Responsibilities

The role involves providing technical oversight for the implementation of Microsoft Dynamics CRM and Bloomreach CDP to ensure scalable and secure data integration. You will act as the internal technical authority, validating data models, identity resolution logic, and end-to-end integration designs across the enterprise ecosystem.

Requirements

Candidates must have at least 5 years of experience as a System or Technical Analyst with strong hands-on expertise in MS Dynamics 365 and CDP implementations. A bachelor's degree in a technical field and relevant certifications in Microsoft Dynamics or CDP platforms are required.

Skills

Microsoft Dynamics 365
Bloomreach CDP
Data modeling
Identity resolution
REST APIs
System integration
Data ingestion
Technical analysis
Customer data platform
Data quality
Stakeholder management
Problem solving
Project delivery
Technical documentation
Data migration

Benefits

Employee travel program
Health insurance
Dental insurance
Training and development tools

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Bloomreach
Customer Data Platform
CDP
System Analyst
Technical Analyst
Data Modeling
Identity Resolution
REST APIs
Webhooks
Data Ingestion
Integration Patterns
Customer Engagement
Power Platform
Data Quality
Security
Compliance
System Integration
Enterprise Platforms
Data Migration
Technical Documentation
Stakeholder Engagement
Business Transformation
Leapfrog
Customer 360

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