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Added 2 hours ago
Copilot Platform Administrator
GHD Group Pty Ltd
Waterloo, ON
Operate the Power Platform Center of Excellence (CoE) toolkit, including tenant-wide visibility, maker inventory, compliance reporting, and agent usage analytics.
Added 6 hours ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Through demonstrated proficiency in quality improvement and business methodologies, education, innovation, and role modeling, the consultant will assist programs to:
Added 18 hours ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Through demonstrated proficiency in quality improvement and business methodologies, education, innovation, and role modeling, the consultant will assist programs to:
Added 1 day ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Through demonstrated proficiency in quality improvement and business methodologies, education, innovation, and role modeling, the consultant will assist programs to:
Added 1 day ago
K
Consultant, Financial Services-Insurance & Wealth & Asset Management
KPMG
ON · Toronto, Ontario
- Full-time
At the Consultant level, you will play a key role in analysis, research, deliverable development, workshop support, process mapping, and project execution.
Added 1 day ago
K
Senior Consultant, Financial Services-Insurance
KPMG
ON · Toronto, Ontario
- Full-time
We are seeking a Senior Consultant to support delivery across a range of transformation initiatives for Property & Casualty (P&C), Life & Health (L&H), and Workers’ Compensation…
Added 1 day ago
K
Senior Consultant, Financial Services-Insurance & Wealth & Asset Management
KPMG
ON · Toronto, Ontario
- Full-time
At the Senior Consultant level, you will lead workstreams, manage client interactions, own deliverables, coach junior team members, contribute to proposals, and help shape solutions for…
Added 1 day ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Through demonstrated proficiency in quality improvement and business methodologies, education, innovation, and role modeling, the consultant will assist programs to:
Added 1 day ago
Senior Consultant - Risk Consulting - Actuarial
EY
Toronto, ON
EY’s Risk Consulting Actuarial practice helps insurers and financial services organizations address actuarial, financial and business challenges across life and health and property and…
Added 1 day ago
TO
Infrastructure Planning Engineer
Town of Oakville
Oakville, ON
- Full-time
Document key asset management principles, including asset inventory, lifecycle needs and strategies, infrastructure risk assessments, and replacement costing.
Added 2 days ago
WM
Senior Consultant - Energy Supply Chain
Wood Mackenzie
Calgary, AB · CA-Calgary-Office
- Full-time
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.
Added 2 days ago
WM
Managing Consultant - Energy Supply Chain
Wood Mackenzie
Calgary, AB · CA-Calgary-Office
- Full-time
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.
Added 2 days ago
C
Sr. Consultant, Business Systems Analysis
CIBC
Toronto, ON
- Full-time
…engagement, and clear documentation of business needs. As a Senior Consultant, Business Systems Analysis, you’ll work closely with business partners to understand current-state challenges,…
Added 2 days ago
FC
Credit Risk Analytics Manager
Fidelity Canada
Toronto, ON
- Full-time
The role is responsible for developing and maintaining credit risk analytics, monitoring frameworks, stress testing methodologies, and reporting that support the effective management of…
Added 2 days ago
Senior Consultant, Proposal Management
Bell
Toronto, ON
…readiness, economics, timing, strategic value, and execution…
Added 2 days ago
T&
Consultant
Turner & Townsend
Toronto, ON
- Full-time
Added 2 days ago
T&
Consultant
Turner & Townsend
Toronto, ON
- Full-time
Added 2 days ago
S
Senior Consultant, Strategy (Toronto)
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Slalom is seeking a Corporate Strategist at the Senior Consultant level, to join our Strategy team. Our Strategy team helps organizations of all kinds redefine what’s possible, give shape…
Added 2 days ago
D
Data Governance Senior Consultant
Deloitte
Toronto, ON
- Full-time
As a Senior Consultant in Data Governance – AI and Data, you will play a pivotal role in helping clients establish robust data governance frameworks to unlock the value of their data assets…
Added 2 days ago
C
Consultant, Control Insights & Reporting
CIBC
Toronto, ON
- Full-time
As the Consultant, Control Insights & Reporting, you will report to the Senior Director, Control Insights & Reporting, and support the extraction/manipulation/analysis of operational risk…
Added 2 days ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Through demonstrated proficiency in quality improvement and business methodologies, education, innovation, and role modeling, the consultant will assist programs to:
Added 2 days ago
I
Finance Consultant - Healthcare Bid Analyst
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- $45 to $52 CAD / hour
- Full-time
We are hiring on behalf of our client, a leading healthcare organization, for a Finance Consultant - Healthcare Bid Analyst. This is an opportunity for a commercially minded finance…
Added 2 days ago
B
Business Consultant
BMO
Toronto, ON · FCP
- Full-time
…stakeholder leadership, and hands-on use of AI tools. The Business Consultant will identify high-value opportunities and, critically, break ambiguous and complex business problems into…
Added 2 days ago
G
Account Director for SaaS Solution | REMOTE (Ontario)
Gatekeeper
Remote, Canada
- Full-time
- Remote
Gatekeeper is the ONLY unified contract & third-party-risk management platform that protects compliance-centric organisations by delivering company-wide control to reduce risk and cost.…
Added 2 days ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Through demonstrated proficiency in quality improvement and business methodologies, education, innovation, and role modeling, the consultant will assist programs to:

Vacances Air Canada Vacations / Air Canada Rouge

CRM & CDP Technical - Integration Analyst (Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP)

Montreal, QC, Canada

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Job details

Experience: 5+ years of experience as a System Analyst / Technical Analyst supporting enterprise platforms.
Posting language: English
Posted: Nov 2, 2026

Original job description

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Don’t miss this opportunity! Submit your application by November 6, 2026 to be considered for this exciting opportunity.

WHAT YOU'LL BE DOING

Air Canada Vacations is executing a major business and technology transformation program (“Leapfrog”), including the implementation of a new Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP). This role is responsible for the technical oversight of data and integrations to ensure CRM and CDP are implemented as scalable, secure enterprise platforms and integrated with ACV’s broader ecosystem (e.g., reservations system, digital channels, and downstream platforms).

Role Purpose

Own the technical and integration oversight for the Microsoft Dynamics CRM and Bloomreach CDP implementation - ensuring data integrity, identity resolution, and reliable integrations across ACV systems. Acting as ACV’s internal technical authority, you will work with architects and system integrators to validate designs, reduce delivery risk, and help ACV retain the knowledge needed for stable post‑go‑live operations

Key Responsibilities

Serve as the technical CRM/CDP SME within IT throughout implementation.
Define and validate CRM/CDP data model requirements and data flows supporting unified customer profiles.
Define/validate identity resolution and matching logic (deduplication, stitching, and rules needed to unify customer profiles
Define/validate data ingestion patterns (batch and real‑time options) and oversee data onboarding approach with vendors.
Partner with architects and system integrators on CRM–CDP integration design and end‑to‑end data movement across systems.
Provide technical input on interfaces and integration mechanisms (e.g., REST APIs, webhooks, file-based imports) relevant to CDP ingestion/export needs
Ensure non‑functional requirements are addressed, including data quality, performance, security, and compliance
Participate in system/integration testing, data migration validation, and production readiness activities.
Create and maintain technical documentation and support internal knowledge transfer to enable ACV to operate and enhance CRM/CDP post go‑live.

WHAT YOU BRING TO THE TEAM

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field
An equivalent combination of education and relevant technical experience will be considered
Microsoft Dynamics 365 certifications (e.g., Customer Engagement, Customer Service, Sales, or Solutions Architect track)
Microsoft Power Platform certifications (Power Platform Functional Consultant or equivalent)
Customer Data Platform (CDP) certifications (Bloomreach preferred; Salesforce CDP, Adobe, or equivalent acceptable)
Data or integration‑related certifications (data modeling, data engineering

Required Qualifications

5+ years of experience as a System Analyst / Technical Analyst supporting enterprise platforms.
Strong hands‑on experience with MS Dynamics 365 CRM / Customer Engagement in areas such as architecture concepts, data model, & integrations.
Experience supporting CDP implementations; Bloomreach experience is an asset.
Identity resolution / customer profile unification concepts (matching rules, deduplication).
Knowledge of Data ingestion approaches (real‑time vs scheduled/batch).
Knowledge of Integration patterns and common interfaces (REST APIs, file-based imports).
Knowledge of Proven ability to review vendor/SI designs, identify risk, and drive outcomes.
Bilingual in French and English (Verbal & Written)

Technical Skills

Dynamics 365 CE platform and data modelling
CDP concepts: ingestion, segmentation/journeys enablement, activation flows (platform knowledge)
Familiarity with REST APIs, webhooks, and file‑based data imports
Cust-360: identity resolution, de-duplication

Leadership & Interpersonal Skills

Strong verbal and written communication skills
Ability to engage and influence stakeholders across business, IT, and vendors
Collaborative, team‑oriented working style
Sound judgment and structured problem solving
Comfortable operating in ambiguity and fast‑paced delivery environments
Ability to lead technical discussions/workshops and drive decisions
Ownership mindset and accountability for outcomes

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

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More about this job

Responsibilities

The role involves providing technical oversight for the implementation of Microsoft Dynamics CRM and Bloomreach CDP to ensure scalable and secure data integration. You will act as the internal technical authority, validating designs and ensuring data integrity across the company's ecosystem.

Requirements

Candidates must have at least 5 years of experience as a system or technical analyst with strong hands-on knowledge of MS Dynamics 365 and CDP implementations. A bachelor's degree in a technical field and bilingual proficiency in English and French are required.

Skills

Microsoft Dynamics 365
Bloomreach CDP
Data modeling
Identity resolution
REST APIs
System integration
Data ingestion
Technical analysis
Customer data platform
Data quality
Stakeholder management
Project delivery
Technical documentation
Problem solving
Bilingualism

Benefits

Travel privileges
Health insurance
Dental insurance
Training and development tools

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Bloomreach CDP
Customer Data Platform
Data Modeling
Identity Resolution
REST APIs
Webhooks
Data Ingestion
System Integration
Technical Analyst
Data Engineering
Customer Engagement
Enterprise Platforms
Data Quality
Security
Compliance
Data Migration
Production Readiness
Knowledge Transfer
Stakeholder Engagement
Bilingual
Air Canada Vacations
Leapfrog Transformation
Customer 360
De-duplication
Segmentation
Activation Flows
IT Architecture
Vendor Management
Project Risk

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