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Added 1 hour ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Toronto, ON
- Full-time
We are seeking a hands-on Salesforce Platform and AI Engineer to design, build, and scale secure, data-driven solutions that advance CCS’s mission. This role combines Salesforce…
Added 1 hour ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Montreal, QC
- Full-time
We are seeking a hands-on Salesforce Platform and AI Engineer to design, build, and scale secure, data-driven solutions that advance CCS’s mission. This role combines Salesforce…
Added 1 hour ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Quebec, QC
- Full-time
We are seeking a hands-on Salesforce Platform and AI Engineer to design, build, and scale secure, data-driven solutions that advance CCS’s mission. This role combines Salesforce…
Added 1 hour ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Prince George, BC
- Full-time
We are seeking a hands-on Salesforce Platform and AI Engineer to design, build, and scale secure, data-driven solutions that advance CCS’s mission. This role combines Salesforce…
Added 1 hour ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Halifax, NS
- Full-time
We are seeking a hands-on Salesforce Platform and AI Engineer to design, build, and scale secure, data-driven solutions that advance CCS’s mission. This role combines Salesforce…
Added 1 hour ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Ottawa, ON
- Full-time
We are seeking a hands-on Salesforce Platform and AI Engineer to design, build, and scale secure, data-driven solutions that advance CCS’s mission. This role combines Salesforce…
Added 1 hour ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Calgary, AB
- Full-time
We are seeking a hands-on Salesforce Platform and AI Engineer to design, build, and scale secure, data-driven solutions that advance CCS’s mission. This role combines Salesforce…
Added 2 hours ago
C
BI Analyst / Data Analyst
CGI
Montreal, QC
- Full-time
…analysis, documentation, validation and collaboration with delivery teams, without necessarily being positioned as a data architect or specialist BI…
Added 4 hours ago
BT
Senior Salesforce Developer
BULL TECHNICAL SERVICES LIMITED
Toronto, ON
- Contract
Ability to define, architect and delivery business solutions to service contact center business cases·
Added 4 hours ago
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Solutions Architect, Integrations
MaintainX (An Autodesk Company)
Toronto, ON
- $97,000 to $140,000 CAD / year
- Full-time
As our first dedicated Solutions Architect for Integrations, you'll sit at the intersection of Sales and our post-sales Integrations team, ensuring every customer commitment is technically…
Added 4 hours ago
UC
Senior AI Developer
UniSysTech Consulting
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Other
…enterprise-grade Artificial Intelligence and Machine Learning solutions. In this role, you will focus on building intelligent back-end systems, automated workflows, and scalable AI…
Added 5 hours ago
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Lead Automation Engineer
RBC
Toronto, ON
- Full-time
Architect and implement enterprise-scale UiPath automation and AI-driven solutions
Added 6 hours ago
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Cloud Solution Architect / Cloud + AI Platform Full-time LOA backfill
Microsoft
Toronto, ON
- Full-time
We’re looking for a Cloud Solution Architect (CSA) to help customers migrate, modernize and secure their infrastructure, applications, and data on Microsoft Azure, laying the foundation for…
Added 6 hours ago
HG
Software Architect– Azure & Application Modernization
Hanalytica GmbH
Canada
- Contract
Software Architect – Azure & Application Modernization
Added 6 hours ago
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Lead Automation Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Architect and implement enterprise-scale UiPath automation and AI-driven solutions
Added 7 hours ago
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Senior Lead Data & AI Engineer
Vanguard
Toronto, ON
- Full-time
Join us in a high-impact, high-visibility role where you will lead the design and delivery of enterprise-scale Data & AI solutions that power analytics, operational decision-making, and AI…
Added 7 hours ago
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Senior Java Engineer – Agentic AI Driven Development
Citi
Mississauga, ON
- Full-time
Architect and optimize database interactions with Oracle, SQL, and MongoDB, ensuring high performance and data integrity: Employ AI to analyze database query performance, suggest advanced…
Added 7 hours ago
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Software Developer
dormakaba
Montreal, QC
- Full-time
Architect and deliver cloud-native applications using AWS, GCP, or Azure, leveraging serverless technologies, containerization, and managed cloud services
Added 8 hours ago
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Salesforce Technical Architect
LTM
ON · Ontario, Canada
- $130,000 to $180,000 USD / year
- Full-time
We are looking for an experienced Salesforce Technical Architect to lead the architecture design and technical delivery of enterprise scale Salesforce solutions The role will serve as the…
Added 8 hours ago
AI
Adobe CDP Architect
Aptino, Inc.
Vancouver, BC
- $70 to $75 CAD / hour
- Contract
We are looking for an experienced Adobe CDP Architect to lead a customer data and journey transformation program for a leading Canadian utility client.
Added 8 hours ago
Member IT Services - Senior Cloud and Infrastructure Engineer
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
…organizations. MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital (equipment, FF&E and…
Added 9 hours ago
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IT Project Architect - NETE
Weir
Ottawa, ON
- Full-time
We are seeking an experienced IT Project Architect to lead the architecture, design and delivery of a large-scale Defence Network Infrastructure and Systems Modernization initiative. The…
Added 9 hours ago
MM
Senior Cloud and Infrastructure Engineer
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- $95,000 to $103,000 CAD / year
- Full-time
…Security, Enterprise Applications, Data & Analytics, Project Delivery, and external…
Added 9 hours ago
AI
Service Delivery Manager (French)
Apptoza Inc.
Montreal, QC
- Full-time
Microsoft Certified: Azure Solutions Architect Expert.
Added 9 hours ago
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IT Infrastructure Architect, Manufacturing (OT)
Hays
Montreal, QC
- $130,000 to $150,000 CAD / year
- Full-time
As an IT Infrastructure Architect, you will join a team of Technical Architects that will collaborate with other IT functions (i.e., Security, Digital, Core Infrastructure, PMO and Regional…

Vacances Air Canada Vacations / Air Canada Rouge

CRM & CDP Technical - Integration Analyst (Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP)

Montreal, QC, Canada

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Job details

Experience: 5+ years of experience as a System Analyst / Technical Analyst supporting enterprise platforms.
Posting language: English
Posted: Nov 2, 2026

Original job description

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Don’t miss this opportunity! Submit your application by November 6, 2026 to be considered for this exciting opportunity.

WHAT YOU'LL BE DOING

Air Canada Vacations is executing a major business and technology transformation program (“Leapfrog”), including the implementation of a new Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP). This role is responsible for the technical oversight of data and integrations to ensure CRM and CDP are implemented as scalable, secure enterprise platforms and integrated with ACV’s broader ecosystem (e.g., reservations system, digital channels, and downstream platforms).

Role Purpose

Own the technical and integration oversight for the Microsoft Dynamics CRM and Bloomreach CDP implementation - ensuring data integrity, identity resolution, and reliable integrations across ACV systems. Acting as ACV’s internal technical authority, you will work with architects and system integrators to validate designs, reduce delivery risk, and help ACV retain the knowledge needed for stable post‑go‑live operations

Key Responsibilities

Serve as the technical CRM/CDP SME within IT throughout implementation.
Define and validate CRM/CDP data model requirements and data flows supporting unified customer profiles.
Define/validate identity resolution and matching logic (deduplication, stitching, and rules needed to unify customer profiles
Define/validate data ingestion patterns (batch and real‑time options) and oversee data onboarding approach with vendors.
Partner with architects and system integrators on CRM–CDP integration design and end‑to‑end data movement across systems.
Provide technical input on interfaces and integration mechanisms (e.g., REST APIs, webhooks, file-based imports) relevant to CDP ingestion/export needs
Ensure non‑functional requirements are addressed, including data quality, performance, security, and compliance
Participate in system/integration testing, data migration validation, and production readiness activities.
Create and maintain technical documentation and support internal knowledge transfer to enable ACV to operate and enhance CRM/CDP post go‑live.

WHAT YOU BRING TO THE TEAM

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field
An equivalent combination of education and relevant technical experience will be considered
Microsoft Dynamics 365 certifications (e.g., Customer Engagement, Customer Service, Sales, or Solutions Architect track)
Microsoft Power Platform certifications (Power Platform Functional Consultant or equivalent)
Customer Data Platform (CDP) certifications (Bloomreach preferred; Salesforce CDP, Adobe, or equivalent acceptable)
Data or integration‑related certifications (data modeling, data engineering

Required Qualifications

5+ years of experience as a System Analyst / Technical Analyst supporting enterprise platforms.
Strong hands‑on experience with MS Dynamics 365 CRM / Customer Engagement in areas such as architecture concepts, data model, & integrations.
Experience supporting CDP implementations; Bloomreach experience is an asset.
Identity resolution / customer profile unification concepts (matching rules, deduplication).
Knowledge of Data ingestion approaches (real‑time vs scheduled/batch).
Knowledge of Integration patterns and common interfaces (REST APIs, file-based imports).
Knowledge of Proven ability to review vendor/SI designs, identify risk, and drive outcomes.
Bilingual in French and English (Verbal & Written)

Technical Skills

Dynamics 365 CE platform and data modelling
CDP concepts: ingestion, segmentation/journeys enablement, activation flows (platform knowledge)
Familiarity with REST APIs, webhooks, and file‑based data imports
Cust-360: identity resolution, de-duplication

Leadership & Interpersonal Skills

Strong verbal and written communication skills
Ability to engage and influence stakeholders across business, IT, and vendors
Collaborative, team‑oriented working style
Sound judgment and structured problem solving
Comfortable operating in ambiguity and fast‑paced delivery environments
Ability to lead technical discussions/workshops and drive decisions
Ownership mindset and accountability for outcomes

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

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More about this job

Responsibilities

The role involves providing technical oversight for the implementation of Microsoft Dynamics CRM and Bloomreach CDP to ensure scalable and secure data integration. You will act as the internal technical authority, validating designs and ensuring data integrity across the company's ecosystem.

Requirements

Candidates must have at least 5 years of experience as a system or technical analyst with strong hands-on knowledge of MS Dynamics 365 and CDP implementations. A bachelor's degree in a technical field and bilingual proficiency in English and French are required.

Skills

Microsoft Dynamics 365
Bloomreach CDP
Data modeling
Identity resolution
REST APIs
System integration
Data ingestion
Technical analysis
Customer data platform
Data quality
Stakeholder management
Project delivery
Technical documentation
Problem solving
Bilingualism

Benefits

Travel privileges
Health insurance
Dental insurance
Training and development tools

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Bloomreach CDP
Customer Data Platform
Data Modeling
Identity Resolution
REST APIs
Webhooks
Data Ingestion
System Integration
Technical Analyst
Data Engineering
Customer Engagement
Enterprise Platforms
Data Quality
Security
Compliance
Data Migration
Production Readiness
Knowledge Transfer
Stakeholder Engagement
Bilingual
Air Canada Vacations
Leapfrog Transformation
Customer 360
De-duplication
Segmentation
Activation Flows
IT Architecture
Vendor Management
Project Risk

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