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Added 8 mins ago
Z
React Native - Mobile FullStack Developer
Zoho
Toronto, ON
- Contract
…decisions and raising the engineering bar for the team. You will partner closely with Product Owners, UX Designers, architects, and fellow engineers to deliver impactful digital…
Added 8 mins ago
L
Principal - Architecture
LTM
ON · Ontario, Canada
- $140,000 to $190,000 USD / year
- Full-time
Partner with onshore/offshore development teams and provide technical direction throughout design build testing deployment and production support
Added 8 mins ago
ET
Artificial Intelligence / Data Engineer Intern
Enabled Talent
Sudbury, ON · Greater Sudbury, ON
- Contract
Build dashboards and reports for internal and partner use.
Added 8 mins ago
Z
React Native - Mobile Full Stack Developer
Zoho
Toronto, ON
- Contract
…decisions and raising the engineering bar for the team. You will partner closely with Product Owners, UX Designers, architects, and fellow engineers to deliver impactful digital…
Added 8 mins ago
SR
Platform Engineer - Digital Workplace
Swim Recruiting
Vancouver, BC
- $60 to $70 CAD / hour
- Contract
…vendor releases, troubleshoot complex cross-platform issues, and partner with architecture, security, product and business teams to make the digital workplace more reliable, secure and easy…
Added 8 mins ago
A
Technical Accounting Manager
Airswift
Kitchener, ON
- $120,000 to $175,000 CAD / year
- Full-time
Regional Accounting and Reporting Support (30%) Partner with North America controllership to support project-level financial statement preparation and audit
Added 8 mins ago
IS
Test Automation Engineer
Iris Software Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Stakeholder Management: Partner directly with Product Owners, Business Analysts, and Development Leads to clarify requirements, define acceptance criteria, and communicate QA risks.
Added 8 mins ago
GL
Production Coordinator
Groupe Lemur, Inc
Montreal, QC
- Full-time
Partner with the QA and Testing teams to ensure risk assessment processes are completed accurately and within the required timelines.
Added 8 mins ago
EB
Associate, Commercial Credit, Commercial Finance Group (CFG)
EQ Bank
Toronto, ON
- Full-time
…as a liaison between underwriting, origination, funding and partner/borrower. They will ensure compliance with the Company’s established lending guidelines and specific deal requirements.…
Added 8 mins ago
DL
Law Firm Office Manager
DIMIC LAW
Calgary, AB
- Contract
Provide the Managing Partner with a concise weekly operational update covering staffing, KPIs, intake, collections follow-up, unresolved issues, and next steps.
Added 8 mins ago
HI
Country Manager, Canada
Hollister Incorporated
Aurora, ON
- Full-time
Partner with Human Resources to establish staffing plans and optimal organizational structure.
Added 8 mins ago
AC
Account Director - Integrated
AIP Connect
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Collaborative Partner: You’re highly collaborative and believe in a partnership approach to both client and internal relationships.
Added 8 mins ago
MC
Procurement and Contracts Specialist
Medical Council of Canada
Ottawa, ON
- $86,000 to $97,000 CAD / year
- Contract
Partner with internal clients to understand and translate requirements into solicitation documents including Requests for Proposal (RFPs), Requests for Quotations (RFQs), and Requests for…
Added 8 mins ago
P
Software Engineer, AI - 12 month Contract
Pelmorex
Oakville, ON
- Contract
Added 8 mins ago
RE
Accounting Administrator
Rising Edge Group
Calgary, AB
- Full-time
…America. With operations in both Canada and the United States, we partner with clients across the electrical utilities, renewable energy, and industrial sectors to design, build, and…
Added 8 mins ago
SR
IT Manager
Swim Recruiting
Vancouver, BC
- Full-time
…and service delivery as they expand, and they see IT as a key partner to the leadership…
Added 8 mins ago
TG
Junior GRC Analyst Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
Stakeholder Collaboration: Partner with Global Technology Services (GTS), business partners, and security architecture teams to support GRC engagement workflows and cybersecurity awareness…
Added 8 mins ago
T
Personal Banking Associate Trainee (Full time)- Gatineau De La Gappe
TD
Gatineau, QC
- Full-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 8 mins ago
T
Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 8 mins ago
T
Personal Banker Trainee
TD
Thornbury, ON
- Full-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 8 mins ago
N
Sr. Software Developer, Eqlipse Trading
Nasdaq
Toronto, ON
- Full-time
You’ll partner closely with customers, developers, and product teams to troubleshoot complex issues, deliver software improvements, and gain deep expertise in electronic trading, order…
Added 8 mins ago
Principal Software Engineer
OCS Ontario Cannabis Store
Toronto, ON
Partner with developers and testing specialists to validate technical and business outcomes and advance automated unit, integration, contract, and regression testing, including test-driven…
Added 8 mins ago
Supervisor
JD Sports / Livestock / Size?
Nanaimo, BC
Act as a partner between customers, sales associates and store leadership.
Added 8 mins ago
Development Manager, Land Development
Great Gulf Group
Toronto, ON
Prepare internal corporate reporting as required and/ or partner correspondence and reporting.
Added 8 mins ago
D
Hardware Engineering Manager
Daanaa
Vancouver, BC
- Full-time
Partner closely with System Architects, Product Management, Program Management, Manufacturing, Supply Chain, and external partners to align technical decisions with customer needs and…

Vacances Air Canada Vacations / Air Canada Rouge

CRM & CDP Technical - Integration Analyst (Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP)

Montreal, QC, Canada

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Job details

Experience: 5+ years of experience as a System Analyst / Technical Analyst supporting enterprise platforms.
Posting language: English
Posted: Nov 2, 2026

Original job description

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Don’t miss this opportunity! Submit your application by November 6, 2026 to be considered for this exciting opportunity.

WHAT YOU'LL BE DOING

Air Canada Vacations is executing a major business and technology transformation program (“Leapfrog”), including the implementation of a new Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP). This role is responsible for the technical oversight of data and integrations to ensure CRM and CDP are implemented as scalable, secure enterprise platforms and integrated with ACV’s broader ecosystem (e.g., reservations system, digital channels, and downstream platforms).

Role Purpose

Own the technical and integration oversight for the Microsoft Dynamics CRM and Bloomreach CDP implementation - ensuring data integrity, identity resolution, and reliable integrations across ACV systems. Acting as ACV’s internal technical authority, you will work with architects and system integrators to validate designs, reduce delivery risk, and help ACV retain the knowledge needed for stable post‑go‑live operations

Key Responsibilities

Serve as the technical CRM/CDP SME within IT throughout implementation.
Define and validate CRM/CDP data model requirements and data flows supporting unified customer profiles.
Define/validate identity resolution and matching logic (deduplication, stitching, and rules needed to unify customer profiles
Define/validate data ingestion patterns (batch and real‑time options) and oversee data onboarding approach with vendors.
Partner with architects and system integrators on CRM–CDP integration design and end‑to‑end data movement across systems.
Provide technical input on interfaces and integration mechanisms (e.g., REST APIs, webhooks, file-based imports) relevant to CDP ingestion/export needs
Ensure non‑functional requirements are addressed, including data quality, performance, security, and compliance
Participate in system/integration testing, data migration validation, and production readiness activities.
Create and maintain technical documentation and support internal knowledge transfer to enable ACV to operate and enhance CRM/CDP post go‑live.

WHAT YOU BRING TO THE TEAM

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field
An equivalent combination of education and relevant technical experience will be considered
Microsoft Dynamics 365 certifications (e.g., Customer Engagement, Customer Service, Sales, or Solutions Architect track)
Microsoft Power Platform certifications (Power Platform Functional Consultant or equivalent)
Customer Data Platform (CDP) certifications (Bloomreach preferred; Salesforce CDP, Adobe, or equivalent acceptable)
Data or integration‑related certifications (data modeling, data engineering

Required Qualifications

5+ years of experience as a System Analyst / Technical Analyst supporting enterprise platforms.
Strong hands‑on experience with MS Dynamics 365 CRM / Customer Engagement in areas such as architecture concepts, data model, & integrations.
Experience supporting CDP implementations; Bloomreach experience is an asset.
Identity resolution / customer profile unification concepts (matching rules, deduplication).
Knowledge of Data ingestion approaches (real‑time vs scheduled/batch).
Knowledge of Integration patterns and common interfaces (REST APIs, file-based imports).
Knowledge of Proven ability to review vendor/SI designs, identify risk, and drive outcomes.
Bilingual in French and English (Verbal & Written)

Technical Skills

Dynamics 365 CE platform and data modelling
CDP concepts: ingestion, segmentation/journeys enablement, activation flows (platform knowledge)
Familiarity with REST APIs, webhooks, and file‑based data imports
Cust-360: identity resolution, de-duplication

Leadership & Interpersonal Skills

Strong verbal and written communication skills
Ability to engage and influence stakeholders across business, IT, and vendors
Collaborative, team‑oriented working style
Sound judgment and structured problem solving
Comfortable operating in ambiguity and fast‑paced delivery environments
Ability to lead technical discussions/workshops and drive decisions
Ownership mindset and accountability for outcomes

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

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More about this job

Responsibilities

The role involves providing technical oversight for the implementation of Microsoft Dynamics CRM and Bloomreach CDP to ensure scalable and secure data integration. You will act as the internal technical authority, validating designs and ensuring data integrity across the company's ecosystem.

Requirements

Candidates must have at least 5 years of experience as a system or technical analyst with strong hands-on knowledge of MS Dynamics 365 and CDP implementations. A bachelor's degree in a technical field and bilingual proficiency in English and French are required.

Skills

Microsoft Dynamics 365
Bloomreach CDP
Data modeling
Identity resolution
REST APIs
System integration
Data ingestion
Technical analysis
Customer data platform
Data quality
Stakeholder management
Project delivery
Technical documentation
Problem solving
Bilingualism

Benefits

Travel privileges
Health insurance
Dental insurance
Training and development tools

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Bloomreach CDP
Customer Data Platform
Data Modeling
Identity Resolution
REST APIs
Webhooks
Data Ingestion
System Integration
Technical Analyst
Data Engineering
Customer Engagement
Enterprise Platforms
Data Quality
Security
Compliance
Data Migration
Production Readiness
Knowledge Transfer
Stakeholder Engagement
Bilingual
Air Canada Vacations
Leapfrog Transformation
Customer 360
De-duplication
Segmentation
Activation Flows
IT Architecture
Vendor Management
Project Risk

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