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Added 11 mins ago
RA
Staff Software Engineer, Platform
Rivian and Volkswagen Group Technologies
Remote, Canada
- $137,300 to $181,890 CAD / year
- Full-time
- Remote
Lead the architecture and delivery of backend services and platform capabilities, from problem framing and design through launch and operation.
Added 11 mins ago
U
Team Manager - Continuous Integration, Continuous Delivery and Developer Productivity
Ubisoft
Montreal, QC
- Full-time
You will work with the technical lead and partner teams to reduce development friction, improve the quality of deliverables, and make delivery more reliable. You will also support the…
Added 11 mins ago
CT
Team Lead, Space Planning
Canadian Tire Corporation
Toronto, ON · Retail City
- Full-time
Reporting to the Space Planning Manager, the Team Lead provides day-to-day leadership, guidance, and technical support to a team of Space Planning Specialists throughout the planogram (POG)…
Added 26 mins ago
ET
Python Developer
Envision Technology Solutions
Toronto, ON
- Full-time
Influence software architecture and lead design decisions for the Platform, with particular focus on payments and money-movement systems.
Added 26 mins ago
CT
Directeur(trice) national(e) des ventes - Esthétique médicale & professionnelle
Crescita Therapeutics
Laval, QC
- Full-time
Production, afin de tenir compte des capacités et contraintes opérationnelles dans la planification commerciale;
Added 26 mins ago
LI
Content Marketing Manager
Lankin Investments
Vaughan, ON
- $75,000 to $85,000 CAD / year
- Full-time
…creative, measured in hook rate, click-through rate, cost per lead and conversion, and sees themselves as a key part of each campaign's…
Added 26 mins ago
CT
Team Lead, Space Planning
Canadian Tire Corporation
Toronto, ON
- Full-time
Reporting to the Space Planning Manager, the Team Lead provides day-to-day leadership, guidance, and technical support to a team of Space Planning Specialists throughout the planogram (POG)…
Added 26 mins ago
E
Project Manager
EllisDon
ON · Ontario Projects
- Full-time
Monitor costs, production, and KPIs to ensure accurate reporting, budget adherence, and positive cash flow
Added 26 mins ago
I
Product Development Team Lead
Inertia
Toronto, ON
- Full-time
…diagnostic products are designed, verified, and transferred into production under design controls, with patient safety, quality, compliance, and customer satisfaction always top of…
Added 26 mins ago
COOK
Southbridge Healthcare LP
Stratford, ON
…nourishments including evening meal following standardized recipes and production sheets. Provides for prescribed diets, including variations in texture. Ensures meals are served on time,…
Added 26 mins ago
CI
Director, Sales & Business Development, North America.
Capital I Industries
Saskatoon, SK
- Full-time
Work with operations and finance to align sales commitments with production capacity, inventory, lead times and financial plans.
Added 26 mins ago
R
Growth Marketing Manager
Roadpost
Toronto, ON
- Full-time
Lead Creative Testing and Experimentation. Develop structured testing programs across creative, audiences, and landing pages, using clear hypotheses and performance insights to scale…
Added 40 mins ago
NF
Vehicle Applications Engineer - 7-Month Term
New Flyer
Winnipeg, MB
- Temporary
Responsible for Engineering Project Coordination in support of production contracts and sales opportunities.
Added 40 mins ago
N
Business Solutions Advisor
Nulogy
Remote, Canada
- Full-time
- Remote
Maintain accurate records of prospect interactions and lead status in Salesforce.
Added 40 mins ago
GV
Lead Manufacturing Specialist 2 - Prod Process and Equip
GE Vernova
Markham, ON
- Full-time
Lead the industrialization strategy for new products, ensuring that assembly processes are capable, repeatable, and scalable from pilot build to full-rate production.
Added 55 mins ago
N
Application & Systems Operations Delivery Lead
Nutrien
Saskatoon, SK
- Full-time
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs…
Added 55 mins ago
TT
Procurement and Supply Chain Intern – Summer 2027
TTM Technologies
Toronto, ON
- Full-time
Successful completion may lead to an early employment offer upon graduation.
Added 55 mins ago
CN
Digital Marketing & Content Coordinator
CULT NATION
Canada
- Full-time
…Nation (record label and artist management), Cult Studio (music production), Denim (video production), and Arketype (video post-production and…
Added 55 mins ago
E
Braze Lead Developer
EXL
ON · Ontario, Canada
- Full-time
We are seeking a hands-on Braze Lead Developer to build, integrate, and scale Braze solutions for enterprise clients. You will lead a team of developers while remaining deeply hands-on:…
Added 55 mins ago
OT
Business Development Manager
Olympia Tile+Stone Inc.
Toronto, ON
- $60,000 CAD / year
- Full-time
…e-commerce channels. Working closely with Sales, Marketing, R&D, and Production, you will help shape product strategies, develop competitive pricing approaches, and support the successful…
Added 55 mins ago
RD
Technical Project Manager - Software Solutions
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Operational Readiness & Deployment: Lead Technical Business Readiness Planning, oversee production deployments, and manage the smooth transition of IT solutions to ongoing operations.
Added 55 mins ago
F
Sous Chef
Factor_
Mississauga, ON
- Full-time
…standards, the first batch is identical to the last, and our production stays on track. As a part of our Kitchen Operations team, you will play a key role in delivering a consistently…
Added 56 mins ago
PR
Corporate Planning Engineer
Parex Resources
Calgary, AB
- Full-time
…and Development Planning background, to report to the Team Lead Corporate Planning, in the capacity of Corporate Planning Engineer. This role contributes directly to building on Parex’s…
Added 56 mins ago
P
Senior Customer Service Representative
ProAmpac
Whitby, ON
- Full-time
…customers and the teams that make their flexible packaging: Sales, Production, Planning, Quality and Logistics. You'll own key customer relationships from the first quote to the final…
Added 56 mins ago
F
Sous Chef
Factor_
Mississauga, ON
- Full-time
…standards, the first batch is identical to the last, and our production stays on track. As a part of our Kitchen Operations team, you will play a key role in delivering a consistently…

Vacances Air Canada Vacations / Air Canada Rouge

CRM & CDP Technical - Integration Analyst (Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP)

Montreal, QC, Canada

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Job details

Experience: 5+ years of experience as a System Analyst / Technical Analyst supporting enterprise platforms.
Posting language: English
Posted: Nov 2, 2026

Original job description

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Don’t miss this opportunity! Submit your application by November 6, 2026 to be considered for this exciting opportunity.

WHAT YOU'LL BE DOING

Air Canada Vacations is executing a major business and technology transformation program (“Leapfrog”), including the implementation of a new Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP). This role is responsible for the technical oversight of data and integrations to ensure CRM and CDP are implemented as scalable, secure enterprise platforms and integrated with ACV’s broader ecosystem (e.g., reservations system, digital channels, and downstream platforms).

Role Purpose

Own the technical and integration oversight for the Microsoft Dynamics CRM and Bloomreach CDP implementation - ensuring data integrity, identity resolution, and reliable integrations across ACV systems. Acting as ACV’s internal technical authority, you will work with architects and system integrators to validate designs, reduce delivery risk, and help ACV retain the knowledge needed for stable post‑go‑live operations

Key Responsibilities

Serve as the technical CRM/CDP SME within IT throughout implementation.
Define and validate CRM/CDP data model requirements and data flows supporting unified customer profiles.
Define/validate identity resolution and matching logic (deduplication, stitching, and rules needed to unify customer profiles
Define/validate data ingestion patterns (batch and real‑time options) and oversee data onboarding approach with vendors.
Partner with architects and system integrators on CRM–CDP integration design and end‑to‑end data movement across systems.
Provide technical input on interfaces and integration mechanisms (e.g., REST APIs, webhooks, file-based imports) relevant to CDP ingestion/export needs
Ensure non‑functional requirements are addressed, including data quality, performance, security, and compliance
Participate in system/integration testing, data migration validation, and production readiness activities.
Create and maintain technical documentation and support internal knowledge transfer to enable ACV to operate and enhance CRM/CDP post go‑live.

WHAT YOU BRING TO THE TEAM

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field
An equivalent combination of education and relevant technical experience will be considered
Microsoft Dynamics 365 certifications (e.g., Customer Engagement, Customer Service, Sales, or Solutions Architect track)
Microsoft Power Platform certifications (Power Platform Functional Consultant or equivalent)
Customer Data Platform (CDP) certifications (Bloomreach preferred; Salesforce CDP, Adobe, or equivalent acceptable)
Data or integration‑related certifications (data modeling, data engineering

Required Qualifications

5+ years of experience as a System Analyst / Technical Analyst supporting enterprise platforms.
Strong hands‑on experience with MS Dynamics 365 CRM / Customer Engagement in areas such as architecture concepts, data model, & integrations.
Experience supporting CDP implementations; Bloomreach experience is an asset.
Identity resolution / customer profile unification concepts (matching rules, deduplication).
Knowledge of Data ingestion approaches (real‑time vs scheduled/batch).
Knowledge of Integration patterns and common interfaces (REST APIs, file-based imports).
Knowledge of Proven ability to review vendor/SI designs, identify risk, and drive outcomes.
Bilingual in French and English (Verbal & Written)

Technical Skills

Dynamics 365 CE platform and data modelling
CDP concepts: ingestion, segmentation/journeys enablement, activation flows (platform knowledge)
Familiarity with REST APIs, webhooks, and file‑based data imports
Cust-360: identity resolution, de-duplication

Leadership & Interpersonal Skills

Strong verbal and written communication skills
Ability to engage and influence stakeholders across business, IT, and vendors
Collaborative, team‑oriented working style
Sound judgment and structured problem solving
Comfortable operating in ambiguity and fast‑paced delivery environments
Ability to lead technical discussions/workshops and drive decisions
Ownership mindset and accountability for outcomes

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

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More about this job

Responsibilities

The role involves providing technical oversight for the implementation of Microsoft Dynamics CRM and Bloomreach CDP to ensure scalable and secure data integration. You will act as the internal technical authority, validating designs and ensuring data integrity across the company's ecosystem.

Requirements

Candidates must have at least 5 years of experience as a system or technical analyst with strong hands-on knowledge of MS Dynamics 365 and CDP implementations. A bachelor's degree in a technical field and bilingual proficiency in English and French are required.

Skills

Microsoft Dynamics 365
Bloomreach CDP
Data modeling
Identity resolution
REST APIs
System integration
Data ingestion
Technical analysis
Customer data platform
Data quality
Stakeholder management
Project delivery
Technical documentation
Problem solving
Bilingualism

Benefits

Travel privileges
Health insurance
Dental insurance
Training and development tools

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Bloomreach CDP
Customer Data Platform
Data Modeling
Identity Resolution
REST APIs
Webhooks
Data Ingestion
System Integration
Technical Analyst
Data Engineering
Customer Engagement
Enterprise Platforms
Data Quality
Security
Compliance
Data Migration
Production Readiness
Knowledge Transfer
Stakeholder Engagement
Bilingual
Air Canada Vacations
Leapfrog Transformation
Customer 360
De-duplication
Segmentation
Activation Flows
IT Architecture
Vendor Management
Project Risk

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