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Added 14 mins ago
HM
Pediatrics
Health Match BC
Kelowna, BC
- Full-time
You'll be part of our talented and cohesive team, providing general acute pediatric care, neonatal and consultant pediatric services to patients and their families at KGH. As a tertiary…
Added 14 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…academic role where you will work both as an acute inpatient consultant at KGH and an outpatient consultant at the Cancer Centre, Cancer Pain and Symptom Management Clinic. This is a newer…
Added 14 mins ago
HM
Emergency Medicine
Health Match BC
Kelowna, BC
- Full-time
…atmosphere of a community hospital with the vast majority of consultant calls being direct with staff physicians. You will get to know your consultants on a first name basis and the…
Added 14 mins ago
HM
Emergency Medicine
Health Match BC
Kelowna, BC
- Full-time
…atmosphere of a community hospital with the vast majority of consultant calls being direct with staff physicians. You will get to know your consultants on a first name basis and the…
Added 44 mins ago
HM
Emergency Medicine
Health Match BC
Kelowna, BC
- Full-time
…atmosphere of a community hospital with the vast majority of consultant calls being direct with staff physicians. You will get to know your consultants on a first name basis and the…
Added 44 mins ago
HM
Pediatrics
Health Match BC
Kamloops, BC
- Full-time
…dedicated pediatricians providing general acute care, neonatal and consultant pediatric services to patients and their families at RIH. Enjoy a busy and challenging practice working…
Added 1 hour ago
LA
Quebec City, CA - Strong Communicators Needed for Airbnb Luxe Home Consultant Project
Lifted, an Upwork Company™
Quebec, QC
- Contract
Join our program supporting Airbnb’s Luxe program as a Home Consultant and help us uphold the exceptional quality and hospitality standards expected from the luxury homes in Airbnb’s Luxe…
Added 1 hour ago
U
Quebec City, CA - Strong Communicators Needed for Airbnb Luxe Home Consultant Project
Upwork
Quebec, QC
- Contract
Join our program supporting Airbnb’s Luxe program as a Home Consultant and help us uphold the exceptional quality and hospitality standards expected from the luxury homes in Airbnb’s Luxe…
Added 2 hours ago
BG
Cost Consultant (Estimator/Quantity Surveyor)
BTY Group
Toronto, ON
- $60,000 to $80,000 CAD / year
- Full-time
Our Cost Management team is looking for a Cost Consultant to join our Toronto team.
Added 2 hours ago
AI
Regulated Canadian Immigration Consultant (RCIC)
Amica Immigration Services Inc.
Markham, ON
- $48,000 to $60,000 CAD / year
- Full-time
Position Title: Regulated Canadian Immigration Consultant (RCIC)
Added 2 hours ago
BG
Senior Cost Consultant (Estimator/Quantity Surveyor)
BTY Group
Victoria, BC
- $80,000 to $120,000 CAD / year
- Full-time
Our Cost Management team is looking for a Senior Cost Consultant to join our Victoria team.
Added 2 hours ago
Transportation Infrastructure Analyst
Region of Waterloo
Kitchener, ON
…assets to support the development of the Transportation Capital Program. Develops asset priority ranking and needs analysis. Administers infrastructure asset maintenance contracts for…
Added 3 hours ago
DG
Sales Consultant
Dilawri Group of Companies
Vancouver, BC
- Full-time
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Added 3 hours ago
TH
Lactation Consultant | Full time | CVH | Breastfeeding Clinic
Trillium Health Partners
ON · ON, Canada
- Full-time
…as a breastfeeding leader to help the Women’s and Children’s program maintain Breastfeeding Friendly Initiative (BFI) status by contributing to the development of and leading change…
Added 4 hours ago
LD
Canadian Certified Plumbing Consultant - Educational Publishing
Lumina Datamatics
Canada
- $75 CAD / hour
- Contract
Our consultant will be responsible for reviewing and evaluating an online course on becoming a plumbing professional that was originally developed for the US market. This course provides a…
Added 4 hours ago
AS
Vmware Consultant
Alquemy Search & Consulting
AB · Edmonton, AB
- Contract
Our utility client runs a capital program each year to implement application and infrastructure changes in support of the business. In relation to these initiatives and some operational…
Added 4 hours ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 5 hours ago
U
Strong Communicators Needed for An Airbnb Luxe Home Consultant Project - Huntsville, Canada
Upwork
Huntsville, ON
- Contract
Join our program supporting Airbnb’s Luxe program as a Home Consultant and help us uphold the exceptional quality and hospitality standards expected from the luxury homes in Airbnb’s Luxe…
Added 5 hours ago
AN
Primary Care Paramedic, 202600439
Ambulance NB
Miramichi, NB
- Full-time
If you’re a new graduate from a post-secondary program in paramedicine or have working experience outside the province of New Brunswick, ANB has a standardized process for selecting top…
Added 6 hours ago
AN
Primary Care Paramedic - 202600344
Ambulance NB
Neguac, NB
- Full-time
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Added 6 hours ago
Behaviour Consultant
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Job Posting: Behaviour Consultant in Beautiful Northern BC
Added 7 hours ago
B
Electrical Drafter
BPA
AB · Greater Edmonton Metropolitan Area
- Full-time
A competitive total compensation package, including a market-driven salary, a comprehensive group insurance plan, and an RRSP program with employer contributions.
Added 7 hours ago
OE
BIM Designer
OZZ Electric Inc.
Vaughan, ON
- $65,000 to $85,000 CAD / year
- Full-time
Implement shop drawings from vendors and consultant supply chains in 3D elements to reflect equipment’s accuracy.
Added 7 hours ago
AS
Dementia Resource Consultant - Middlesex - UH
Alzheimer Society Southwest Partners
London, ON
- Full-time
We are seeking a new member of our Dementia Resource Consultant (DRC) team. This position will work in the Emergency Department (ED) of University Hospital (UH) as part of the Dementia…
Added 7 hours ago
BA
PARTS CONSULTANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
The Parts Consultant plays a key role in creating and maintaining a high level of customer satisfaction. This professional is responsible for accurately tracking, shipping and receiving,…

Vacances Air Canada Vacations / Air Canada Rouge

CRM & CDP Technical - Integration Analyst (Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP)

Montreal, QC, Canada

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Job details

Experience: 5+ years of experience as a System Analyst / Technical Analyst supporting enterprise platforms.
Posting language: English
Posted: Nov 2, 2026

Original job description

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Don’t miss this opportunity! Submit your application by November 6, 2026 to be considered for this exciting opportunity.

WHAT YOU'LL BE DOING

Air Canada Vacations is executing a major business and technology transformation program (“Leapfrog”), including the implementation of a new Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP). This role is responsible for the technical oversight of data and integrations to ensure CRM and CDP are implemented as scalable, secure enterprise platforms and integrated with ACV’s broader ecosystem (e.g., reservations system, digital channels, and downstream platforms).

Role Purpose

Own the technical and integration oversight for the Microsoft Dynamics CRM and Bloomreach CDP implementation - ensuring data integrity, identity resolution, and reliable integrations across ACV systems. Acting as ACV’s internal technical authority, you will work with architects and system integrators to validate designs, reduce delivery risk, and help ACV retain the knowledge needed for stable post‑go‑live operations

Key Responsibilities

Serve as the technical CRM/CDP SME within IT throughout implementation.
Define and validate CRM/CDP data model requirements and data flows supporting unified customer profiles.
Define/validate identity resolution and matching logic (deduplication, stitching, and rules needed to unify customer profiles
Define/validate data ingestion patterns (batch and real‑time options) and oversee data onboarding approach with vendors.
Partner with architects and system integrators on CRM–CDP integration design and end‑to‑end data movement across systems.
Provide technical input on interfaces and integration mechanisms (e.g., REST APIs, webhooks, file-based imports) relevant to CDP ingestion/export needs
Ensure non‑functional requirements are addressed, including data quality, performance, security, and compliance
Participate in system/integration testing, data migration validation, and production readiness activities.
Create and maintain technical documentation and support internal knowledge transfer to enable ACV to operate and enhance CRM/CDP post go‑live.

WHAT YOU BRING TO THE TEAM

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field
An equivalent combination of education and relevant technical experience will be considered
Microsoft Dynamics 365 certifications (e.g., Customer Engagement, Customer Service, Sales, or Solutions Architect track)
Microsoft Power Platform certifications (Power Platform Functional Consultant or equivalent)
Customer Data Platform (CDP) certifications (Bloomreach preferred; Salesforce CDP, Adobe, or equivalent acceptable)
Data or integration‑related certifications (data modeling, data engineering

Required Qualifications

5+ years of experience as a System Analyst / Technical Analyst supporting enterprise platforms.
Strong hands‑on experience with MS Dynamics 365 CRM / Customer Engagement in areas such as architecture concepts, data model, & integrations.
Experience supporting CDP implementations; Bloomreach experience is an asset.
Identity resolution / customer profile unification concepts (matching rules, deduplication).
Knowledge of Data ingestion approaches (real‑time vs scheduled/batch).
Knowledge of Integration patterns and common interfaces (REST APIs, file-based imports).
Knowledge of Proven ability to review vendor/SI designs, identify risk, and drive outcomes.
Bilingual in French and English (Verbal & Written)

Technical Skills

Dynamics 365 CE platform and data modelling
CDP concepts: ingestion, segmentation/journeys enablement, activation flows (platform knowledge)
Familiarity with REST APIs, webhooks, and file‑based data imports
Cust-360: identity resolution, de-duplication

Leadership & Interpersonal Skills

Strong verbal and written communication skills
Ability to engage and influence stakeholders across business, IT, and vendors
Collaborative, team‑oriented working style
Sound judgment and structured problem solving
Comfortable operating in ambiguity and fast‑paced delivery environments
Ability to lead technical discussions/workshops and drive decisions
Ownership mindset and accountability for outcomes

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

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More about this job

Responsibilities

The role involves providing technical oversight for the implementation of Microsoft Dynamics CRM and Bloomreach CDP to ensure scalable and secure data integration. You will act as the internal technical authority, validating designs and ensuring data integrity across the company's ecosystem.

Requirements

Candidates must have at least 5 years of experience as a system or technical analyst with strong hands-on knowledge of MS Dynamics 365 and CDP implementations. A bachelor's degree in a technical field and bilingual proficiency in English and French are required.

Skills

Microsoft Dynamics 365
Bloomreach CDP
Data modeling
Identity resolution
REST APIs
System integration
Data ingestion
Technical analysis
Customer data platform
Data quality
Stakeholder management
Project delivery
Technical documentation
Problem solving
Bilingualism

Benefits

Travel privileges
Health insurance
Dental insurance
Training and development tools

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Bloomreach CDP
Customer Data Platform
Data Modeling
Identity Resolution
REST APIs
Webhooks
Data Ingestion
System Integration
Technical Analyst
Data Engineering
Customer Engagement
Enterprise Platforms
Data Quality
Security
Compliance
Data Migration
Production Readiness
Knowledge Transfer
Stakeholder Engagement
Bilingual
Air Canada Vacations
Leapfrog Transformation
Customer 360
De-duplication
Segmentation
Activation Flows
IT Architecture
Vendor Management
Project Risk

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