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Added 3 mins ago
AC
Infrastructure & Capital Projects - Senior Project Manager (Datacenter Construction ),COM
Accenture Construct
Toronto, ON
- Full-time
Added 18 mins ago
UT
Project Data Management Coordinator- #26-23057
US Tech Solutions
Montreal, QC
- $65 to $70 USD / hour
- Contract
Monitor, report, and cleanse project data in collaboration with the PDM Lead.
Added 18 mins ago
NB
Senior Lead Developer Back-End
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Lead Developer Back-End in the Data Destruction Governance Platform IT Delivery team at National Bank means acting as a full-stack developer and putting your technical…
Added 33 mins ago
DC
Senior Project Manager – Transportation/Traffic Engineering & Roadway Safety
Dillon Consulting Limited
Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · Oakville, ON · Ottawa, ON · Toronto, ON · Vaughan, ON · North York, ON
- Full-time
Lead and manage multidisciplinary project teams in the delivery of complex traffic engineering, road safety, and transportation operations projects.
Added 33 mins ago
Customer Sales Advisor
Halfords
City of Saint John, New Brunswick
Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you’ll already have some experience of fitting car parts and of…
Added 47 mins ago
Z
Solution Architect-Presales
Zazz
Canada
- Full-time
Lead the technical conversation. Understand the client's real problem and recommend the right approach, whether mobile, web, integration, AI, custom build, or staff augmentation. Hold your…
Added 47 mins ago
HP
Project Manager
Hartree Partners
Toronto, ON
- Full-time
We are seeking an experienced IT Project Manager to support the delivery of projects across the Finance Technology portfolio. This role will lead technology initiatives supporting key…
Added 1 hour ago
C
Business Development Manager
CYGNVS
Toronto, ON
- Full-time
…you'll be building it. You'll help hire the initial team, then lead, coach, and scale it into a high-performing engine that reliably converts marketing and sales-sourced interest into…
Added 1 hour ago
CT
Databricks Data Engineer
Celebal Technologies
Ottawa, ON
- Contract
We are seeking a hands-on Lead Databricks Data Engineer to design, develop, and optimize enterprise-scale data pipelines and AI-ready data platforms using Databricks and AWS.
Added 1 hour ago
C
Business Development Representative
CYGNVS
Toronto, ON
- Full-time
Log all activity, lead status, and qualification notes accurately in our CRM and sales engagement tools.
Added 1 hour ago
UH
Timber-Tech Truss LP. - Design Manager
UpSourced HR
Aldersyde, AB
- Full-time
Timber-Tech Truss is looking for an experienced Design Manager to lead and manage our design team, ensuring timely, accurate, and cost-effective design of engineered wood products (EWP) and…
Added 1 hour ago
W
Business Intelligence Analyst
Wiraa
Canada
- Full-time
…recession-proof business boasting a 45-year track record. As a technology-driven company, Metergy is committed to driving significant carbon emission reductions, offering a unique,…
Added 1 hour ago
M
Staff Data Engineer
MeeruAI
Canada
- Full-time
…You take the data architecture and standards set by the data lead and turn them into robust, production-grade systems that don't break and don't lie about the…
Added 3 hours ago
J
Engineering Manager, Core Systems
Jobgether
Canada
- Full-time
…foundational systems that power a growing digital platform. You will lead a team of experienced software engineers responsible for critical infrastructure, backend services, and shared…
Added 4 hours ago
T-
TENURE-TRACK FACULTY RESEARCH POSITION IN INDUSTRIAL DESIGN
Technion - Israel Institute of Technology
Toronto, ON
- Full-time
…conduct original research in industrial design, develop and lead research projects, and collaborate with interdisciplinary teams across design, engineering, and technology fields.…
Added 4 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Plan and recommend information technology changes and or enhancements to the City’s software, applications, and databases to address specific problems or business requirements.
Added 4 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
…practices. The role serves as a key liaison between Information Technology and service areas to ensure that technology solutions effectively support business outcomes and service…
Added 4 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 4 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director will lead organizational change and influence leaders at all levels of the organization to embed safety, risk management, prevention, and employee well-being into strategic and…
Added 4 hours ago
WI
Insurance Sales Producer
WellCare Insurance Corp.
Canada
- Full-time
…insurance markets, along with experienced leadership, training, technology, operational support, and resources designed to help you…
Added 4 hours ago
MS
Onboarding Engagement Project Manager, AVP
Morgan Stanley
Calgary, AB
- Full-time
…Equity Solutions pillar. These offerings combine cutting-edge technology, outstanding client service, streamlined administration, and global plan management. Shareworks provides clear and…
Added 5 hours ago
F
Technical Support Specialist- FortiSASE
Fortinet
Burnaby, BC
- Full-time
Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation
Added 5 hours ago
FN
Maintenance Supervisor
FAMU National Alumni Association
Calgary, AB
- Full-time
Ensure budgeted items are expensed according to fiscal plan and where variances occur, identify and lead opportunities for improvement.
Added 5 hours ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 5 hours ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.

Vacances Air Canada Vacations / Air Canada Rouge

Customer Data & Identity Specialist

Montreal, QC, Canada

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Job details

Experience: 4 years of experience working with a Customer Data Platform (CDP), CRM data infrastructure, or marketing data operations
Posting language: English
Posted: Oct 14, 2026

Original job description

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Don’t miss this opportunity! Submit your application by October 30, 2026 to be considered for this exciting opportunity.

WHAT YOU'LL BE DOING

The Customer Data & Identity Specialist is responsible for defining, maintaining, and optimizing the unified customer profile across the organization’s CDP. This role owns the data schema, data quality processes, identity resolution rules, and the business-ready data model that fuels analytics, activation, and personalization.

Reporting to the Digital Analytics Manager, the Specialist ensures that customer data provided by Enterprise Data team is accurately mapped, standardized, unified, and made activation‑ready across marketing and analytics platforms. This role is deeply technical and operational, focusing on how data is structured and stitched within the CDP, not on interpreting insights nor defining marketing strategy.

Define and maintain the unified customer profile and associated data model within the CDP/CRM ecosystem.
Own the data schema, properties, event structures, and naming conventions across customer data assets within the platform.
Ensure data quality, including data freshness, completeness, and accuracy across all sources, diagnose and resolve data discrepancies between source systems and the CDP.
Manage identity resolution rules (stitching) to ensure correct merging of customer identifiers (Email, Cookies, IDs) across channels and devices.
Partner with Digital Analytics, Martech, CRM, and Enterprise Architects to define requirements for data pipelines, ensuring incoming data is "activation-ready" for marketing use cases.
Manage website behavior data collection, tagging requirements, and data standardization regarding the CDP
Ensure proper ingestion, normalization, and mapping of web, CRM, and offline customer data.
Support the CDP Platform Lead to orchestrate segment distribution to website personalization, email, media platforms and other activation channels and ensure proper governance of segment names, logic, and usage.
Design the scoring algorithm (weights, thresholds, decays), technically build and operationalize the score calculation and ensure scoring outputs are available to CRM, CDP, analytics, and activation systems.
Support compliance and data governance to ensure proper handling of customer data.

WHAT YOU BRING TO THE TEAM

4 years of experience working with a Customer Data Platform (CDP), CRM data infrastructure, or marketing data operations
Strong technical understanding of database architecture and pipelines, identity resolution, data modeling concepts, and event tracking standards (GA4, GTM, etc.)
Ability to diagnose data quality issues and work with technical teams to resolve them
Good understanding of SQL for data validation and auditing
Ability to translate complex data flows into business context for marketing stakeholders
Hands-on experience implementing an enterprise level CDP, a strong asset
Familiarity with Canada & Quebec privacy regulations, an asset.
Excellent communication skills to translate data mechanics into business context
Bilingual written and spoken

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

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More about this job

Responsibilities

The Customer Data & Identity Specialist is responsible for defining, maintaining, and optimizing the unified customer profile and data model within the CDP. This role manages identity resolution, data quality processes, and ensures data is activation-ready for marketing and analytics platforms.

Requirements

Candidates must have at least 4 years of experience working with CDPs, CRM data infrastructure, or marketing data operations. A strong technical understanding of database architecture, SQL, and data modeling concepts is required.

Skills

Customer Data Platform
CRM
Data modeling
Identity resolution
SQL
Data quality
GA4
GTM
Data pipelines
Marketing analytics
Data governance
Database architecture
Event tracking
Normalization
Segmentation

Benefits

Employee travel program
Health insurance
Dental insurance
Training and development tools

Visa sponsorship

Not detected in the job text

Keywords

Customer Data Platform
CDP
CRM
Data Schema
Identity Resolution
Data Modeling
SQL
GA4
GTM
Data Pipelines
Marketing Technology
Data Governance
Database Architecture
Event Tracking
Normalization
Segmentation
Data Quality
Privacy Regulations
Digital Analytics
Enterprise Architecture

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