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Added 7 mins ago
FC
Senior DevSecOps Engineer
Fintel Connect
Vancouver, BC
- Full-time
As a Senior DevSecOps Engineer, you will lead the implementation and continuous improvement of cloud security, infrastructure automation, platform reliability, and DevSecOps practices…
Added 37 mins ago
T
Frontend React DEVELOPER || Canada
TestingXperts
Toronto, ON
- Contract
Strong knowledge of HTML5, CSS3, Flexbox, Grid, and responsive web design.
Added 52 mins ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
…administration, implementation, and maintenance of the City’s website, web-based applications, software, data (including databases and interfaces), enterprise system and other…
Added 1 hour ago
P
Data & AI Transformation Director
PwC
Toronto, ON
- Full-time
…Director, Data & AI Transformation - Microsoft Practice to lead and deliver large-scale Microsoft-based transformation programs across cloud, data, analytics, and artificial intelligence.…
Added 1 hour ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The incumbent is a member of the Enterprise Automation and Solution Delivery (EASD) team, reporting to the Senior Manager, EASD. Work may also be directed and reviewed by a Delivery Manager…
Added 1 hour ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The incumbent is a member of the Enterprise Automation and Solution Delivery (EASD) team, reporting to the Senior Manager, EASD. Work may also be directed and reviewed by a Delivery Manager…
Added 1 hour ago
Software Engineer 3, Identity and Access Management
MongoDB
Toronto, ON
We're seeking a Software Engineer to join the Atlas Identity and Access Management (IAM) team. The IAM team owns authentication and authorization for all of MongoDB Atlas, spanning from the…
Added 1 hour ago
IG
Intermediate Performance Engineer
Insight Global
Toronto, ON · North York, ON
- $40 to $45 CAD / hour
- Contract
One of Canada's largest E-Commerce companies is seeking a Performance Engineer to join its team. This individual is being brought on to support the ongoing effort to augment load testing…
Added 2 hours ago
D
Service Reliability Engineer
Deliverect
Toronto, ON
- Full-time
3 to 5 years of software engineering or reliability engineering experience using Python in a web or API context (we use Flask and Eve; experience with Ruby or TypeScript for backend…
Added 2 hours ago
D
Lead, Forward Deployed Engineering
Deliverect
Toronto, ON
- Full-time
As the Lead Forward Deployed Engineer for North America, you will bridge technical problem-solving and software engineering by owning enterprise adoption from pre-sales architecture to…
Added 2 hours ago
UO
Bioinformatics Specialist
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital Research Institute - North Block (BCRI CMMT) (BCHRIN)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
Acts as the lead analyst/programmer for software development, and lead architect for data management and database solutions. Provides design input and strategic technical suggestions in…
Added 2 hours ago
Customer Data & Identity Specialist (CDP/CRM ecosystem)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.
Added 2 hours ago
Unified Customer Experience - Consultant - Senior Full Stack Engineer
Questrade Financial Group
Calgary, AB
The Senior Software Engineer leads the technical design and delivery of complex, high-performance features across Questrade's products, spanning front-end applications (React Native,…
Added 2 hours ago
C
Consultant, Back End Developer
CIBC
Toronto, ON
- Full-time
…mobile banking. You will be a key member of the technology team supporting CIBC’s Digital Transformation, successfully implementing complex, enterprise-scale solutions on modern platforms…
Added 3 hours ago
BF
Senior Manager, Digital and Customer Applications
BC Ferries
BC · British Columbia, Canada
- Full-time
Building team capability through coaching, mentoring, performance development and effective resource planning;
Added 3 hours ago
LH
2600001909 - Sr. Digital Solutions Developer
Lakeridge Health
Whitby, ON
- Internship
This is a hands-on senior role. The successful candidate will design and build web applications, integrations, and automation that improve the day-to-day work of clinical and operational…
Added 3 hours ago
A
Senior Full Stack Developer
Affinity
BC · British Columbia, Canada
- Contract
Lead a team of professionals: defining work assignments, and verifying and reviewing code produced by others;
Added 3 hours ago
IC
Intermediate SharePoint Developer
ITS Consulting Inc
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
…projects, from understanding requirements and estimating work to development, testing, deployment, and ongoing support. You’ll be expected to work independently on routine and moderately…
Added 3 hours ago
MM
Sr Java / Dev Ops
Mitchell Martin Inc.
Mississauga, ON
- $73 to $78 CAD / hour
- Other
Implement agile software development practices.
Added 3 hours ago
S
User Interface Specialist (UX/UI)
Stingray
Montreal, QC
- Full-time
We’re looking for a User Interface Specialist (UX/UI) to join the Apps team and help continuously improve the experience across our music, karaoke, concert and ambient-music apps, as well…
Added 3 hours ago
M
RQ11823 - Software Developer - CRM - Intermediate
Maarut
Toronto, ON
- Contract
to collaborate with IT Professionals throughout the Software Development
Added 3 hours ago
M
RQ11825 - Software Developer - Senior
Maarut
Toronto, ON
- Contract
Experience with Siebel Tools Software and editing Siebel Web
Added 3 hours ago
CC
IT Developer Associate
Centrum Concierge & Security Ltd.
Surrey, BC
- Full-time
Centrum Concierge & Security Ltd. is looking for an IT Developer Associate to join our development team and help shape new tech initiatives and products - including web apps and their…
Added 3 hours ago
MM
Senior Full Stack Developer – Java/React
Mitchell Martin Inc.
Toronto, ON
- $59 to $64 CAD / hour
- Other
This position involves working in a dynamic technology environment in a hybrid setting. As a senior developer, you will lead key projects and mentor junior team members. The role requires…
Added 3 hours ago
MM
Java Developer Mid
Mitchell Martin Inc.
Mississauga, ON
- $62 to $67 CAD / hour
- Other
Join our team as a motivated Java Developer in a hybrid work setting. This contract position involves designing and developing solutions to enhance productivity. You will collaborate…

Vacances Air Canada Vacations / Air Canada Rouge

Customer Data & Identity Specialist (CDP/CRM ecosystem)

Montreal, QC, Canada

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Job details

Experience: 4 years of experience working with a Customer Data Platform (CDP), CRM data infrastructure, or marketing data operations
Posting language: English
Posted: Oct 27, 2026

Original job description

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Don’t miss this opportunity! Submit your application by October 30, 2026 to be considered for this exciting opportunity.

WHAT YOU'LL BE DOING

The Customer Data & Identity Specialist is responsible for defining, maintaining, and optimizing the unified customer profile across the organization’s CDP. This role owns the data schema, data quality processes, identity resolution rules, and the business-ready data model that fuels analytics, activation, and personalization.

Reporting to the Digital Analytics Manager, the Specialist ensures that customer data provided by Enterprise Data team is accurately mapped, standardized, unified, and made activation‑ready across marketing and analytics platforms. This role is deeply technical and operational, focusing on how data is structured and stitched within the CDP, not on interpreting insights nor defining marketing strategy.

Define and maintain the unified customer profile and associated data model within the CDP/CRM ecosystem.
Own the data schema, properties, event structures, and naming conventions across customer data assets within the platform.
Ensure data quality, including data freshness, completeness, and accuracy across all sources, diagnose and resolve data discrepancies between source systems and the CDP.
Manage identity resolution rules (stitching) to ensure correct merging of customer identifiers (Email, Cookies, IDs) across channels and devices.
Partner with Digital Analytics, Martech, CRM, and Enterprise Architects to define requirements for data pipelines, ensuring incoming data is "activation-ready" for marketing use cases.
Manage website behavior data collection, tagging requirements, and data standardization regarding the CDP
Ensure proper ingestion, normalization, and mapping of web, CRM, and offline customer data.
Support the CDP Platform Lead to orchestrate segment distribution to website personalization, email, media platforms and other activation channels and ensure proper governance of segment names, logic, and usage.
Design the scoring algorithm (weights, thresholds, decays), technically build and operationalize the score calculation and ensure scoring outputs are available to CRM, CDP, analytics, and activation systems.
Support compliance and data governance to ensure proper handling of customer data.

WHAT YOU BRING TO THE TEAM

4 years of experience working with a Customer Data Platform (CDP), CRM data infrastructure, or marketing data operations
Strong technical understanding of database architecture and pipelines, identity resolution, data modeling concepts, and event tracking standards (GA4, GTM, etc.)
Ability to diagnose data quality issues and work with technical teams to resolve them
Good understanding of SQL for data validation and auditing
Ability to translate complex data flows into business context for marketing stakeholders
Hands-on experience implementing an enterprise level CDP, a strong asset
Familiarity with Canada & Quebec privacy regulations, an asset.
Excellent communication skills to translate data mechanics into business context
Bilingual written and spoken

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

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More about this job

Responsibilities

The Customer Data & Identity Specialist defines, maintains, and optimizes the unified customer profile and data model within the CDP/CRM ecosystem. This role manages identity resolution rules, ensures data quality, and collaborates with technical teams to make data activation-ready for marketing and analytics.

Requirements

Candidates must have at least 4 years of experience with CDP or CRM data infrastructure and a strong technical understanding of database architecture and data modeling. Proficiency in SQL and the ability to translate complex data flows into business context are essential for this role.

Skills

Customer Data Platform
CRM
Data modeling
Identity resolution
SQL
Data quality
GA4
GTM
Data pipelines
Database architecture
Marketing data operations
Data governance
Segmentation
Data standardization
Event tracking

Benefits

Employee travel program
Health insurance
Dental insurance
Training and development tools

Visa sponsorship

Not detected in the job text

Keywords

Customer Data Platform
CDP
CRM
Data Schema
Identity Resolution
Data Modeling
SQL
GA4
GTM
Data Pipelines
Database Architecture
Marketing Technology
Data Governance
Segmentation
Data Quality
Event Tracking
Normalization
Data Ingestion
Privacy Regulations
Digital Analytics

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