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Added 8 mins ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
Camrose, AB
Reporting to the Yard Manager, the Yard Shipper / Receiver is responsible to efficiently, effectively and accurately receive products into the designated UFA location; place in appropriate…
Added 8 mins ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
High River, AB
Reporting to the Yard Manager, the Yard Shipper / Receiver is responsible to efficiently, effectively and accurately receive products into the designated UFA location; place in appropriate…
Added 8 mins ago
CSSR2
UFA Co-operative Ltd.
Fort Saskatchewan, AB
Reporting to the Store Manager, the Customer Sales and Service Representative 2 (CSSR 2) is responsible for serving and assisting customers in the selection and purchase of goods and…
Added 8 mins ago
Assistant Store Manager
UFA Co-operative Ltd.
Camrose, AB
…completed in a timely and efficient manner. Assist the Store Manager with UFA’s safety culture; help achieve UFA’s safety targets through training, coaching, monitoring, and continuous…
Added 8 mins ago
Financial Services Supervisor & Systems Coordinator-C1433
City of London
London, ON
Reports to the Manager or designate. Performs Corporate accounting functions including sundry receivables; reserve and trust funds; accounts payables; account reconciliation and analysis;…
Added 8 mins ago
Assistant Supervisor, Operations (TBS)
Brewers Retail Inc
London, ON
We are currently searching for an Assistant Supervisor, Operations reporting to the Manager, DC Operations. This vacancy is a full-time, permanent opportunity. For this role, you will be…
Added 8 mins ago
Assistant Supervisor, Operations - (TBS) Contract
Brewers Retail Inc
Kitchener, ON
We are currently searching for an Assistant Supervisor, Operations reporting to the Manager, DC Operations. This is a full-time, 12-month contract opportunity. For this role, you will work…
Added 8 mins ago
Manager, Frontline Transformation
CONA Services
Brampton, ON
Manager responsible for architecting and optimizing future field execution by identifying frontline value-creation opportunities and translating field strategy into clear operating models,…
Added 8 mins ago
Manager, Sales Initiatives
CONA Services
Brampton, ON
The Sales Initiatives Manager will be an enabler of system-wide focus on exceeding our customers’ expectations, supported by eﬃcient & eﬀective sales operations. The role will collaborate…
Added 8 mins ago
Manager, Sales Initiatives
CONA Services
Brampton, ON
The Sales Initiatives Manager will be an enabler of system-wide focus on exceeding our customers’ expectations, supported by eﬃcient & eﬀective sales operations. The role will collaborate…
Added 8 mins ago
Manager, Frontline Transformation
CONA Services
Brampton, ON
Manager responsible for architecting and optimizing future field execution by identifying frontline value-creation opportunities and translating field strategy into clear operating models,…
Added 8 mins ago
Senior Financial Analyst
CityofOttawa
Ottawa, ON
Reporting to the Manager of Financial Planning, the Senior Financial Analyst provides analytical resources to OPS including:
Added 8 mins ago
NM
Flex Warehouse Person
Nissan Motor Corporation
Kirkland, QC
- Full-time
Although this position has no formal management responsibilities, the incumbent is required to provide orientation and on-the-job training for new employees.
Added 8 mins ago
H
Administrative Assistant
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: The Administrative Assistant is directly accountable to the Manager and Director, First Nations Métis Relations (FNMR) of the Saskatchewan Health Authority (SHA) and…
Added 8 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: Under the direction of the Manager of Nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care on Medicine 6300 -…
Added 8 mins ago
LB
Brand Marketing Future Opportunities
Labatt Breweries of Canada
Toronto, ON
- Full-time
ROLE SUMMARY: At Labatt, we're building some of Canada's most loved and recognized brands. We're looking for a Brand Manager who is equal parts marketer, business owner and consumer…
Added 8 mins ago
Sr. Brand Manager - Future Opportunities
Labatt Breweries of Canada
Toronto, ON
…loved and recognized brands. We're looking for a Senior Brand Manager who can think like a business owner, lead with the consumer and turn bold ideas into sustainable…
Added 8 mins ago
PH
Medical Laboratory Technologist 2- Bilingual
Public Health Ontario
Ottawa, ON
- Full-time
Assists Operational Lead with training and competency assessment of technical and non-technical staff.
Added 8 mins ago
U
Gérant(e) de Centre de déménagement U-Haul
U-Haul
Montreal, QC
- Full-time
…to manage one of our Moving and Storage Centers. As General Manager you will be responsible for keeping your center profitable and efficient by hiring effective staff, keeping track of…
Added 8 mins ago
U
U-Haul Moving Center General Manager
U-Haul
AB · Edmonton, Alberta
- Full-time
…to manage one of our moving and storage centers. As General Manager you will be responsible for keeping your center profitable and efficient by hiring effective staff, keeping track of…
Added 8 mins ago
M
Vendor Conflicts Specialist
Metrolinx
Canada
- Full-time
Works closely with the Manager, Conflicts of Interest on daily basis, providing input into future program and department improvements, identifying COI risks, escalating issues with internal…
Added 8 mins ago
UO
Manager, Human Resources
University of British Columbia
Vancouver, BC · UBCV | Institute for Computing Information and Cognitive Systems / Computer Science Building (ICCS)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The Manager, Human Resources is responsible for leading and overseeing the human resource activities and strategic goals for one of the university’s largest academic units, the Department…
Added 8 mins ago
Clinical Resource - Field
Bayshore
Calgary, AB
…Field Resource. This role under the ongoing direction of the Manager of Clinical Practice (MCP), plays a vital role in supporting the coordination, delivery, and evaluation of safe,…
Added 8 mins ago
OR
Retail Field Trainer
OSL Retail Services Inc
Vancouver, BC
- Other
We are seeking a Retail Field Trainer. Reporting Customer Experience Manager, our ideal candidate is responsible for executing and continuously improve training programs that support…
Added 8 mins ago
Nursing Assistant (UCA) - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Working as part of a multidisciplinary team under the supervision of the Manager, Health Services, or Nurse in Charge, the incumbent:

Vacances Air Canada Vacations / Air Canada Rouge

Customer Data & Identity Specialist (CDP/CRM ecosystem)

Montreal, QC, Canada

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Job details

Experience: 4 years of experience working with a Customer Data Platform (CDP), CRM data infrastructure, or marketing data operations
Posting language: English
Posted: Nov 9, 2026

Original job description

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Don’t miss this opportunity! Submit your application by November 13, 2026 to be considered for this exciting opportunity.

WHAT YOU'LL BE DOING

The Customer Data & Identity Specialist is responsible for defining, maintaining, and optimizing the unified customer profile across the organization’s CDP. This role owns the data schema, data quality processes, identity resolution rules, and the business-ready data model that fuels analytics, activation, and personalization.

Reporting to the Digital Analytics Manager, the Specialist ensures that customer data provided by Enterprise Data team is accurately mapped, standardized, unified, and made activation‑ready across marketing and analytics platforms. This role is deeply technical and operational, focusing on how data is structured and stitched within the CDP, not on interpreting insights nor defining marketing strategy.

Define and maintain the unified customer profile and associated data model within the CDP/CRM ecosystem.
Own the data schema, properties, event structures, and naming conventions across customer data assets within the platform.
Ensure data quality, including data freshness, completeness, and accuracy across all sources, diagnose and resolve data discrepancies between source systems and the CDP.
Manage identity resolution rules (stitching) to ensure correct merging of customer identifiers (Email, Cookies, IDs) across channels and devices.
Partner with Digital Analytics, Martech, CRM, and Enterprise Architects to define requirements for data pipelines, ensuring incoming data is "activation-ready" for marketing use cases.
Manage website behavior data collection, tagging requirements, and data standardization regarding the CDP
Ensure proper ingestion, normalization, and mapping of web, CRM, and offline customer data.
Support the CDP Platform Lead to orchestrate segment distribution to website personalization, email, media platforms and other activation channels and ensure proper governance of segment names, logic, and usage.
Design the scoring algorithm (weights, thresholds, decays), technically build and operationalize the score calculation and ensure scoring outputs are available to CRM, CDP, analytics, and activation systems.
Support compliance and data governance to ensure proper handling of customer data.

WHAT YOU BRING TO THE TEAM

4 years of experience working with a Customer Data Platform (CDP), CRM data infrastructure, or marketing data operations
Strong technical understanding of database architecture and pipelines, identity resolution, data modeling concepts, and event tracking standards (GA4, GTM, etc.)
Ability to diagnose data quality issues and work with technical teams to resolve them
Good understanding of SQL for data validation and auditing
Ability to translate complex data flows into business context for marketing stakeholders
Hands-on experience implementing an enterprise level CDP, a strong asset
Familiarity with Canada & Quebec privacy regulations, an asset.
Excellent communication skills to translate data mechanics into business context
Bilingual written and spoken

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

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More about this job

Responsibilities

The Customer Data & Identity Specialist defines, maintains, and optimizes the unified customer profile and data model within the CDP/CRM ecosystem. This role manages identity resolution rules, data quality processes, and ensures data is activation-ready for marketing and analytics platforms.

Requirements

Candidates must have at least 4 years of experience with CDP or CRM data infrastructure and a strong technical understanding of database architecture and data modeling. Proficiency in SQL and the ability to translate complex data flows into business context for stakeholders are required.

Skills

Customer Data Platform
CRM
Data modeling
Identity resolution
SQL
Data quality
Data pipelines
GA4
GTM
Data governance
Marketing technology
Database architecture
Event tracking
Data validation
Segmentation

Benefits

Employee travel program
Health insurance
Dental insurance
Training and development tools

Visa sponsorship

Not detected in the job text

Keywords

CDP
CRM
Data modeling
Identity resolution
SQL
GA4
GTM
Data governance
Marketing technology
Database architecture
Data pipelines
Segmentation
Data quality
Event tracking
Normalization
Data ingestion
Personalization
Analytics
Privacy regulations
Customer profile

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