Jobs in Canada

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Added 10 mins ago
OF
Kitchen Manager
Opaa! Food Management
Orleans, ON
- Internship
The Kitchen Manager is responsible for directing the day-to-day operation of the kitchen to ensure Opaa! standards are met and maintained, and the kitchen is compliant with all safety and…
Added 10 mins ago
UH
Technical Specialist
University Health Network
Toronto, ON
- Full-time
…support UHN's clinical, research, education, and enterprise operations. The role provides advanced technical expertise in data engineering, data integration, data transformation, data…
Added 10 mins ago
EC
Delivery Driver / Material Handler
EMCO Corporation
Richmond Hill, ON
- $45,000 to $50,000 CAD / year
- Full-time
…and communicate that information back to the Profit Centre Manager or Warehouse Supervisor. Additional duties will…
Added 10 mins ago
LD
Responsable des opérations administratives | Administrative Operations Manager
Le Dépôt | The Depot
Canada
- Contract
At The Depot, administrative operations cover the office, supplies, facilities, vehicles, shared systems, contracts, and external service providers. The Manager coordinates external…
Added 25 mins ago
MF
Cloud Platform Engineer
MTY Food Group
Montreal, QC
- Full-time
Work Environment: Hybrid (3 days per week in the office) · Hybrid work - 3 days per week in one of our offices
Added 25 mins ago
S
Legal Counsel
Stay22
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Partner with People Operations: Provide practical guidance on employment and contractor agreements, workplace policies, employee relations matters, and terminations.
Added 25 mins ago
Legal Counsel
Stay22
Montreal, QC
Partner with People Operations: Provide practical guidance on employment and contractor agreements, workplace policies, employee relations matters, and terminations.
Added 25 mins ago
Ecommerce Operations Manager
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Working within the extended Marketing team and reporting to the Manager, Ecommerce, the Ecommerce Operations Manager leads the operational planning, governance and delivery of Air Canada…
Added 25 mins ago
Manager, Project Delivery
Edmonton Regional Airport Authority
Nisku, AB
Added 25 mins ago
Research Laboratory Manager - Institute for Mental Health Policy Research
CAMH
Toronto, ON
The Population and Global Health Institute (PGHI) is currently recruiting a full-time, temporary, (12-month) Lab Manager to support on-going research activities. The Lab Manager will report…
Added 25 mins ago
TG
IT Support Intern
TMX Group
Montreal, QC
- Full-time
Job Location: Fully on-site (5 days in office) - based in Montreal QC · Must Have(s)
Added 25 mins ago
P4
Property Manager
Pier 4 Ltd
Dartmouth, NS
- Full-time
Join Pier 4 as a Property Manager and play a key role in the success of a growing residential portfolio across Nova Scotia. This is an opportunity to lead property operations, develop…
Added 39 mins ago
SP
IT Manager - Cayman Islands
Squires Partners
AB · Edmonton, AB
- Full-time
Reporting to the CFO, the IT Manager will serve as the organization's sole internal IT resource, with responsibility for its IT infrastructure and day-to-day technology operations. The…
Added 39 mins ago
TC
Restaurant Management | Assistant General Manager | Service Manager
The Canadian Brewhouse
Leduc, AB
- Full-time
Assistant General Manager Role Responsibilities:
Added 40 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Timmins, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 40 mins ago
SD
Front Store Manager, Salaried Full Time Day Greenlight Requisition
Shoppers Drug Mart
Edmonton, AB
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 40 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Timmins, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 40 mins ago
Maintenance Supervisor - Weekend Shift
Riverside Natural Foods Ltd.
Toronto, ON
Ability to initiate and take OWNERSHIP to develop solutions to repetitive failures and any other issues affecting operations by reliability-centered maintenance (RCM) and failure modes and…
Added 40 mins ago
MF
HR Internship
McConnell Foundation
Montreal, QC
- Temporary
LocationCandidates must be based in Toronto, Ontario · ModeHybrid – Must reside within Canada
Added 54 mins ago
RN
Maintenance Supervisor - Weekend Shift
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
- Full-time
Ability to initiate and take OWNERSHIP to develop solutions to repetitive failures and any other issues affecting operations by reliability-centered maintenance (RCM) and failure modes and…
Added 55 mins ago
Health and Safety Coordinator
VCNA
Toronto, ON
As the North American operations of Votorantim Cimentos, a global building materials and sustainability solutions leader in 11 countries, we are helping to make a positive impact and are…
Added 55 mins ago
S
Senior Environmental Coordinator
Stelco
Hamilton, ON
- Full-time
Powered by Canadian craftsmanship, Stelco’s operations in Hamilton and Nanticoke reflect the strength of each community. Fully integrate, these industry-leading facilities are amongst the…
Added 55 mins ago
Risk Operations and Visibility Manager
University of Toronto
Toronto, ON
The Risk Operations and Visibility Manager position is part of the Information Security Governance Risk and Compliance (GRC) team and will focus on the Risk Operations and Visibility…
Added 1 hour ago
MF
Plan Manager
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
The Plan Manager and Data Integrity team is seeking a knowledgeable, driven, and inquisitive self-starter to join us as a Plan Manager. Reporting to the Senior Manager of Operations, you…
Added 1 hour ago
H
Director, Customer Success
HighlightTA
Remote, Canada
- $184,714 to $225,762 CAD / year
- Full-time
- Remote
Support the evolution of our global Customer Success operations, ensuring customers receive consistent, high-quality service across regions.

Vacances Air Canada Vacations / Air Canada Rouge

Ecommerce Operations Manager

Montreal, QC, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Work location: Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
Posting language: English
Posted: Nov 11, 2026

Original job description

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Don’t miss this opportunity! Submit your application by November 27, 2026 to be considered for this exciting opportunity.

Working within the extended Marketing team and reporting to the Manager, Ecommerce, the Ecommerce Operations Manager leads the operational planning, governance and delivery of Air Canada Vacations’ digital properties and the Ecommerce Operations team.

The role is accountable for ensuring website campaigns, promotions, content updates, product launches and other digital initiatives are effectively prioritized, planned and executed across multiple business stakeholders, with a strong focus on accuracy, customer experience and speed to market. This includes ownership of the Ecommerce Webschedule, the central weekly and monthly planning mechanism used to coordinate website activities, campaigns, promotional placements, launches and key deliverables.

Acting as a key operational partner across Ecommerce, Marketing, Product, IT, Merchandising, Analytics and other business teams, the Ecommerce Operations Manager anticipates operational needs, translates business priorities into scalable digital execution and drives continuous improvement across processes, tools, governance and ways of working.

The role requires someone who can operate independently, manage competing priorities, influence cross-functional stakeholders and bring structure to complex or fast-moving initiatives.

WHAT YOU'LL BE DOING

Ecommerce Operations & Delivery

Lead Ecommerce operational planning and delivery across Air Canada Vacations’ digital properties, setting priorities, managing team capacity and providing direction to the Ecommerce Operations team.
Own and manage the Ecommerce Webschedule, providing a centralized view of campaigns, promotional placements, content updates, key initiatives, timelines and cross-functional dependencies.
Own the operational delivery of static website content, campaigns and business initiatives, ensuring requirements and deliverables are clearly defined and executed accurately and on time.
Proactively identify delivery risks, capacity constraints and dependencies, recommending priorities or trade-offs where required.
Oversee ongoing website maintenance and business-critical content, including Terms & Conditions, FAQs, travel advisories, customer communications and operational updates.
Establish and maintain appropriate QA, validation and release practices to protect content accuracy, functionality and customer experience.
Provide Ecommerce leadership and key stakeholders with clear visibility into priorities, delivery status, risks and upcoming operational needs.

Campaign & Marketing Operations

Partner with Marketing and other stakeholders to shape operational plans for Ecommerce campaigns and promotional initiatives across ACV.com.
Translate Marketing and promotional calendars into the Ecommerce Webschedule, ensuring website activities are appropriately planned, sequenced and aligned with Ecommerce and broader business priorities.
Coordinate briefs, creative assets, copy, Terms & Conditions, placements, tracking and other campaign dependencies across Marketing, Merchandising, Content and cross-functional partners.
Support co-op, partner, loyalty and other strategic initiatives, ensuring digital requirements are clearly defined and effectively executed.
Ensure consistent campaign messaging, placements and customer experience across digital touchpoints.
Identify opportunities to improve campaign planning, execution and measurement based on operational and performance insights.

Cross-Functional Leadership & Operational Enablement

Serve as the primary Ecommerce Operations partner across Marketing, Product, Merchandising, Customer Service, Analytics and other business teams.
Represent Ecommerce Operations in cross-functional planning discussions, ensuring operational impacts, dependencies, capacity and ongoing support requirements are considered early in the process.
Partner closely with the Product Owner to identify and prioritize opportunities for operational efficiencies, process improvements and CMS enhancements.
Provide the Ecommerce Operations perspective on future features and implementations, identifying operational requirements, impacts, dependencies and ongoing maintenance considerations.
Influence solution design by ensuring new capabilities are scalable, maintainable and operationally sustainable.
Support the evaluation, testing and implementation of new website and CMS functionality.
Support the ongoing evolution and governance of Magnolia CMS, including content organization, standards and improved content-management workflows.
Establish clear ownership, processes and ways of working across teams where responsibilities or workflows intersect.
Lead the coordination and resolution of customer-facing website issues and significant content or communication gaps with the appropriate teams.

Performance, Governance & Continuous Improvement

Monitor Ecommerce and campaign performance to identify customer-experience, merchandising and conversion opportunities.
Translate operational and performance insights into actionable recommendations for Ecommerce leadership and roadmap planning.
Develop and continuously improve Ecommerce processes, standards, documentation and operating procedures.
Establish scalable governance and working practices that improve consistency, accountability and speed to market.
Identify opportunities to streamline workflows, automate manual activities and reduce operational complexity.
Define and monitor relevant operational measures such as delivery timeliness, quality, workload, recurring issues and process efficiency.
Ensure Ecommerce activities follow established requirements and best practices for mobile experience, accessibility, SEO, analytics tracking, content quality, security and data privacy.
Champion continuous improvement across the Ecommerce Operations function and proactively identify opportunities to evolve how the team works.

Team Leadership

Provide day-to-day leadership, coaching and direction to the Ecommerce Operations team.
Set clear priorities, expectations and accountability for delivery while helping team members navigate competing business demands.
Build capability within the team through coaching, knowledge sharing, documentation and improved ways of working.
Support workload and capacity planning, identifying resource constraints and recommending solutions when required.
Promote a collaborative, accountable and continuous-improvement culture within Ecommerce Operations.

WHAT YOU BRING TO THE TEAM

DEC or bachelor’s degree in Marketing, Ecommerce, Digital, Communications, Business or a related field, or equivalent combination of education and experience.
7+ years of progressive experience in Ecommerce, digital operations, website management or digital marketing, ideally within a complex, high-volume digital environment.
3+ years of experience leading, coaching or managing a digital or operational team.
Demonstrated experience owning complex digital operations involving multiple stakeholders, competing priorities and time-sensitive deliverables.
Strong knowledge of Content Management Systems; Magnolia CMS experience is an asset.
Strong understanding of website operations, campaign execution, QA, digital-content workflows and release processes.
Demonstrated ability to establish operational processes, governance and scalable ways of working.
Strong project and operational management skills, with demonstrated ability to prioritize across multiple concurrent initiatives and make informed trade-off recommendations.
Excellent communication and stakeholder-management skills, with the ability to influence and align cross-functional partners at different levels of the organization.
Strong problem-solving skills with a proactive, solutions-oriented and continuous-improvement mindset.
Experience using analytics and performance data to identify opportunities and inform Ecommerce decisions.
Experience identifying opportunities for workflow automation, process optimization or operational scalability.
Ability to operate with a high degree of autonomy, judgment and accountability in a fast-paced environment.
Strong knowledge of Microsoft Office.
Bilingual in English and French.
Knowledge of Jira, SEO, accessibility, web analytics, experimentation or basic HTML is an asset.

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Ecommerce Operations Manager leads the operational planning, governance, and delivery of digital properties and the Ecommerce Operations team. They are responsible for coordinating website campaigns, promotions, and content updates while driving continuous improvement across processes and cross-functional initiatives.

Requirements

Candidates must have a degree in a relevant field and at least 7 years of experience in ecommerce or digital operations, including 3 years in a leadership role. Proficiency in content management systems, strong project management skills, and bilingualism in English and French are required.

Skills

Ecommerce operations
Digital marketing
Project management
Stakeholder management
Content management systems
Operational planning
Team leadership
Process improvement
Data analysis
Campaign management
QA practices
Strategic planning
Cross-functional leadership
Workflow automation
Bilingualism

Benefits

Employee travel program
Health insurance
Dental insurance
Training and development tools

Visa sponsorship

Not detected in the job text

Keywords

Ecommerce
Digital Operations
Website Management
Marketing
Magnolia CMS
Project Management
Operational Governance
Campaign Execution
QA
Release Management
Stakeholder Management
Process Optimization
Workflow Automation
Analytics
SEO
Accessibility
Jira
HTML
Customer Experience
Digital Strategy
Capacity Planning
Cross-functional Collaboration
Performance Measurement
Content Management
Travel Industry

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Jobs in Canada