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Added 5 mins ago
JG
Java, Angular/ReactJS Senior Developer
J&M Group
Toronto, ON
- Contract
…2. Springboot 3. Kafka 4. Angular/ReactJS Additional Info: Lead the technical(backend/frontend) design, development, and implementation of software solutions. Define application…
Added 5 mins ago
MN
Solutions Architect - 6 month contract
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Hamilton, ON · Vaughan, ON
- Full-time
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Added 5 mins ago
AC
Project Manager & Org Change Management Specialist
Assiniboine Credit Union
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- Full-time
Lead the development of project plans, assign tasks, track key metrics, and maintain governance documentation.
Added 5 mins ago
SW
Lobby Experience Team Keyholder
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- Part-time
Science World is a mission-based, charitable organization that supports the development of STEAM (Science, Technology, Engineering, Art & Design and Math) literacy across British Columbia.…
Added 5 mins ago
SW
Lobby Experience Team Keyholder
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Vancouver, BC
- Full-time
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Added 5 mins ago
BR
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AB · Calgary, AB
- Full-time
The Technical Services lead provides technical expertise and ensures compliance across building operations integrity, environmental health and safety, regulatory requirements, risk…
Added 5 mins ago
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Manager, Launch and Growth Operations
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- Full-time
- Remote
The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets,…
Added 5 mins ago
HO
Desktop Consulting and Field Services Supervisor
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
As the Desktop Consulting and Field Services Supervisor, you lead and coordinate IT support services for clients across the Parliament Precinct Network, overseeing, prioritizing and…
Added 5 mins ago
GD
GARAGE - Team Leader FT - CF Champlain Mall
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- Part-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 5 mins ago
OH
Lead, Coordinated Access
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Hamilton, ON · London, ON · Sarnia, ON · Stratford, ON · Waterloo, ON · Windsor, ON
- Full-time
Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
Added 20 mins ago
GE
Senior Environmental Specialist ((Rec/Rem, Biology, Regulatory)
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- Full-time
Lead and conduct field assessments to collect the necessary field data to inform Public Lands Act and Water Act OneStop applications for oil and gas developments, including scouting…
Added 20 mins ago
L
Principal - Architecture
LTM
ON · Ontario, Canada
- $140,000 to $190,000 USD / year
- Full-time
We are looking for an experienced Salesforce Technical Architect to lead the architecture design and technical delivery of enterprise scale Salesforce solutions The role will serve as the…
Added 20 mins ago
CO
Manager SIPA (Official Plan and Legislation)
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- Full-time
…This team provides planning and policy expertise in on-going development and review of the Toronto Official Plan and its implementation. The Manager is responsible for developing and…
Added 20 mins ago
QR
Manager/Senior Manager, Marketing & Leasing
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- Full-time
Lead the development and execution of portfolio wide and property specific marketing strategies aligned with Q Residential’s occupancy, rental revenue and asset performance objectives.
Added 20 mins ago
AI
Senior Supplier Quality Engineer
Aversan Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- $95,000 to $120,000 CAD / year
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We are currently seeking a qualified Quality Assurance Specialist to join our team. In this role, you will lead supplier quality initiatives, ensuring compliance with AS9100 and…
Added 20 mins ago
S
Functional Testing Quality Assurance Analyst
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Added 20 mins ago
DL
Law Firm Office Manager
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Added 20 mins ago
KP
Research Assistant, Office of Research Services - Competition ID: 4885
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Surrey, BC
- Temporary
The Research Assistant will report to the Research Lead, typically a faculty member at Kwantlen Polytechnic University, and will help support, plan, and execute a research project or…
Added 20 mins ago
TH
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Lead projects through all stages of development and construction, managing milestones, schedules, deliverables, risks and approvals.
Added 20 mins ago
KG
Marketing Manager
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Added 20 mins ago
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Added 20 mins ago
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Added 20 mins ago
Data Analyst Developer – ETL/ELT & Data Pipelines
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Added 20 mins ago
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Vacances Air Canada Vacations / Air Canada Rouge

MarTech Operations Lead

Montreal, QC, Canada

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Job details

Experience: 3+ years years of experience in marketing technology CDP operations, or multi-channel marketing automation.
Posting language: English
Posted: Nov 2, 2026

Original job description

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Don’t miss this opportunity! Submit your application by November 6, 2026 to be considered for this exciting opportunity.

WHAT YOU'LL BE DOING

Reporting to the Manager, Product Martech, the MarTech Operations Lead is responsible for driving the operational excellence and day‑to‑day management of our marketing technology ecosystem. This role sits at the heart of our CDP capability, ensuring our platform, processes, and activation journeys are well-designed, efficiently implemented, consistently optimized and deliver connected customer experiences.

In addition to supporting platform operations, this role helps connect teams, tools and processes by enabling smooth workflows and promoting effective use of our platform. As a power user, this person will champion best practices, train internal teams, and reinforce privacy and governance to ensure secure, scalable, and high-quality use of our tool.

Responsibilities

Own in-platform configuration and orchestration, building cross-channel customer journeys based on strategy defined with channel managers and marketing team.
Ensure journeys are optimized for performance, scalability, and personalization and that they do not overlap with other initiatives.
Maintain documentation of all journeys, workflows, and associated logic.
Monitor platform health, troubleshoot issues, and implement fixes or enhancements as needed.
Build and maintain operational processes and best practices for all internal stakeholders.
Serve as power user, providing training, onboarding, and ongoing support to teams.
Oversee day-to-day platform administration, including access governance, user management, field and attribute configuration, naming conventions, and tagging frameworks.
Maintain data hygiene and alignment with governance standards.
Identify opportunities to enhance efficiency, automation, and standardization across the customer experience and Martech operations.
Support the product manager in gathering business requirements from channel managers and translate into technical requirements for either internal or vendor roadmaps.
Collaborate closely with Marketing, Data, Operations and IT to ensure effective and timely delivery of various use cases.
Support compliance and data governance to ensure proper handling of customer data.

WHAT YOU BRING TO THE TEAM

3+ years years of experience in marketing technology CDP operations, or multi-channel marketing automation.
Hands-on experience with enterprise marketing automation or CDP platforms to build unified customer views, advanced audience segmentation and cross-channel journeys.
Experience with templating languages (e.g. Jinja2, Liquid, or AMPscript) for dynamic content personalization and Regex
Excellence in documenting processes, writing user stories, and collaborating cross‑functionally.
Ability to train and guide non-technical users.
Experience with data models, field architecture (JSON), and integration between CDP, marketing automation and CRM systems, an asset
Familiarity with governance frameworks and Quebec and Canada privacy laws, an asset
Bilingual written and spoken

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

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More about this job

Responsibilities

The MarTech Operations Lead is responsible for the day-to-day management and operational excellence of the marketing technology ecosystem, including CDP configuration and journey orchestration. This role also involves training internal teams, maintaining platform health, and ensuring data governance and security standards are met.

Requirements

Candidates must have 3+ years of experience in marketing technology or multi-channel automation, with hands-on experience in CDP platforms. Proficiency in templating languages, data modeling, and the ability to collaborate cross-functionally are essential for this role.

Skills

Marketing technology
CDP operations
Marketing automation
Audience segmentation
Jinja2
Liquid
AMPscript
Regex
Data modeling
JSON
CRM systems
Process documentation
Cross-functional collaboration
User training
Data governance
Platform administration

Benefits

Employee travel program
Health insurance
Dental insurance
Training and development tools

Visa sponsorship

Not detected in the job text

Keywords

MarTech
CDP
Marketing Automation
Customer Journey
Data Governance
Segmentation
Jinja2
Liquid
AMPscript
Regex
JSON
CRM
Platform Administration
Data Hygiene
Tagging Frameworks
Operational Excellence
Cross-channel Marketing
Privacy Laws
User Stories
Workflow Optimization

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