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Added 2 mins ago
IT Business Analyst, Data & Business Intelligence - ASL Distribution (Oakville)
Fastfrate Group
Oakville, ON
The IT Business Analyst is responsible for improving data quality, reporting, systems integration, and business processes across transportation, logistics, and distribution operations.…
Added 2 mins ago
T
IT Build Analyst II (System Support)
TD
Toronto, ON
- Full-time
Design, review, and integrate application requirements, including functional, security, integration, performance, quality, and operational requirements.
Added 2 mins ago
JS
Payments Implementation Specialist - Canada
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
Coordinate payment integration activities between customers, internal technical teams, and third-party vendors.
Added 2 mins ago
MD
Chief Operations Officer - Core Operations Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Overseeing business operations, driving policy integration and legislative alignment to maximize the mission of the organization.
Added 3 mins ago
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Information Technology - Senior Manager/Manager, Technical Program Management
Aritzia
Vancouver, BC
- Full-time
…manage the delivery of capabilities - the cloud infrastructure, developer tools, and data platforms that our engineering teams rely on every day. You will be a force multiplier,…
Added 3 mins ago
TI
Kafka Platform Administrator
TEKFORTUNE INC
Calgary, AB
- Contract
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Project Estimator
TEEMA
Vancouver, BC · Greater Vancouver Metropolitan Area
- Contract
Coordinate with general contractors and electrical contractors across commercial, high-rise residential, enterprise, and industrial projects to clarify scope, drawings, and pricing…
Added 17 mins ago
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Member of Technical Staff - RTOS & Virtualization
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- Full-time
Investigate and resolve issues reported during product verification and customer integration.
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Systems Engineer, Sr
Company3
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- Full-time
Architect and support the integration of new production technologies and workflow improvements.
Added 17 mins ago
JC
Payments Implementation Specialist - Canada
Jonas Club Software
Markham, ON · Canada - Markham - Ontario
- Full-time
Coordinate payment integration activities between customers, internal technical teams, and third-party vendors.
Added 17 mins ago
M
Senior Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
React, micro-frontends, enterprise component or design libraries, CSS, Tailwind or SCSS, and React state management and data fetching.
Added 17 mins ago
Machine Builder Solution Manager
Siemens
Canada
…supports its customers on their journey toward becoming a Digital…
Added 17 mins ago
Technical Advisor, Application Development
National Research Council Canada
Ottawa, ON
…Contributions, and traditional Case Management applications into one enterprise CRM solution. This solution leverages the Microsoft Platform (D365, Microsoft Portals, MS Power BI) with…
Added 32 mins ago
TI
Oracle EPM Developer
Tekgence Inc
Mississauga, ON
- Contract
Oracle EPM Developer (EPBCS)Position Summary We are seeking an experienced Oracle EPM Developer with strong expertise in Oracle Enterprise Performance Management (EPM) Cloud| particularly…
Added 32 mins ago
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.NET & SharePoint Integration Engineer
K&K Global Talent Solutions INC.
Quebec, QC
- Full-time
As a .NET & SharePoint Integration Engineer, you will design, build, and maintain secure, high-performance enterprise applications. This role sits at the intersection of modern .NET 8+…
Added 32 mins ago
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Senior Director, Strategic Initiatives & Execution (Office of the CEO)
Visual Defence
Richmond Hill, ON
- Full-time
Experience implementing enterprise wide systems such as ERP, CRM, or other business management platforms.
Added 47 mins ago
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Custom Application Architect
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Mississauga, ON
- Full-time
An experienced Mainframe Developer with a strong background in COBOL, JCL, DB2, CICS, and VSAM, ideally within Canadian retail banking or retail investments. You bring strong analytical and…
Added 47 mins ago
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Senior Manager, Clinical Quality Assurance
AbbVie
Toronto, ON
- $134,000 to $184,000 CAD / year
- Full-time
…the Affiliates. In addition, the acquisition of Allergan and integration with AbbVie have significantly increased clinical trials managed from the Affiliates. RDQA AREA focuses on proactive…
Added 1 hour ago
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Business Systems Analyst III
TD
London, ON · Toronto, ON
- Full-time
Keep users informed and supported through change by communicating business-sponsored updates, collaborating on integration impacts, and providing operational and process-related guidance.
Added 1 hour ago
Senior Customer Engineer, Named Enterprise - Montreal, QC
Cloudflare
Montreal, QC
…gap between technical strategy and business value - guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle…
Added 1 hour ago
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R56790 Business Analyst III - Artificial Intelligence
TD SYNNEX
Mississauga, ON
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The Business Systems Analyst – Artificial Intelligence is a key role dedicated to driving the adoption and integration of AI technologies with the enterprise ERP system within the…
Added 1 hour ago
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Site Reliability Engineer- EDI
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- $70,000 to $110,000 CAD / year
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…availability, observability, and operational efficiency in a fast-paced enterprise environment. The ideal candidate combines hands-on troubleshooting with automation, disciplined incident…
Added 1 hour ago
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Senior Automation Test Lead
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Added 1 hour ago
AI Engineer, Platform and Runtime
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Halifax, NS
…platform, while experience applying comparable patterns on other enterprise clouds is valued. You will own runtime infrastructure, identity and security, model and tool access, deployment,…
Added 1 hour ago
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Systems Testing/QA Specialist – Senior
Joblinxsapp
Toronto, ON
- Full-time
The Senior Systems Testing/QA Specialist will be responsible for planning, designing, executing, and managing software testing activities for enterprise-level applications.

Vacances Air Canada Vacations / Air Canada Rouge

MarTech Operations Lead

Montreal, QC, Canada

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Job details

Experience: 3+ years years of experience in marketing technology CDP operations, or multi-channel marketing automation.
Posting language: English
Posted: Nov 2, 2026

Original job description

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Don’t miss this opportunity! Submit your application by November 6, 2026 to be considered for this exciting opportunity.

WHAT YOU'LL BE DOING

Reporting to the Manager, Product Martech, the MarTech Operations Lead is responsible for driving the operational excellence and day‑to‑day management of our marketing technology ecosystem. This role sits at the heart of our CDP capability, ensuring our platform, processes, and activation journeys are well-designed, efficiently implemented, consistently optimized and deliver connected customer experiences.

In addition to supporting platform operations, this role helps connect teams, tools and processes by enabling smooth workflows and promoting effective use of our platform. As a power user, this person will champion best practices, train internal teams, and reinforce privacy and governance to ensure secure, scalable, and high-quality use of our tool.

Responsibilities

Own in-platform configuration and orchestration, building cross-channel customer journeys based on strategy defined with channel managers and marketing team.
Ensure journeys are optimized for performance, scalability, and personalization and that they do not overlap with other initiatives.
Maintain documentation of all journeys, workflows, and associated logic.
Monitor platform health, troubleshoot issues, and implement fixes or enhancements as needed.
Build and maintain operational processes and best practices for all internal stakeholders.
Serve as power user, providing training, onboarding, and ongoing support to teams.
Oversee day-to-day platform administration, including access governance, user management, field and attribute configuration, naming conventions, and tagging frameworks.
Maintain data hygiene and alignment with governance standards.
Identify opportunities to enhance efficiency, automation, and standardization across the customer experience and Martech operations.
Support the product manager in gathering business requirements from channel managers and translate into technical requirements for either internal or vendor roadmaps.
Collaborate closely with Marketing, Data, Operations and IT to ensure effective and timely delivery of various use cases.
Support compliance and data governance to ensure proper handling of customer data.

WHAT YOU BRING TO THE TEAM

3+ years years of experience in marketing technology CDP operations, or multi-channel marketing automation.
Hands-on experience with enterprise marketing automation or CDP platforms to build unified customer views, advanced audience segmentation and cross-channel journeys.
Experience with templating languages (e.g. Jinja2, Liquid, or AMPscript) for dynamic content personalization and Regex
Excellence in documenting processes, writing user stories, and collaborating cross‑functionally.
Ability to train and guide non-technical users.
Experience with data models, field architecture (JSON), and integration between CDP, marketing automation and CRM systems, an asset
Familiarity with governance frameworks and Quebec and Canada privacy laws, an asset
Bilingual written and spoken

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

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More about this job

Responsibilities

The MarTech Operations Lead is responsible for the day-to-day management and operational excellence of the marketing technology ecosystem, including CDP configuration and journey orchestration. This role also involves training internal teams, maintaining platform health, and ensuring data governance and security standards are met.

Requirements

Candidates must have 3+ years of experience in marketing technology or multi-channel automation, with hands-on experience in CDP platforms. Proficiency in templating languages, data modeling, and the ability to collaborate cross-functionally are essential for this role.

Skills

Marketing technology
CDP operations
Marketing automation
Audience segmentation
Jinja2
Liquid
AMPscript
Regex
Data modeling
JSON
CRM systems
Process documentation
Cross-functional collaboration
User training
Data governance
Platform administration

Benefits

Employee travel program
Health insurance
Dental insurance
Training and development tools

Visa sponsorship

Not detected in the job text

Keywords

MarTech
CDP
Marketing Automation
Customer Journey
Data Governance
Segmentation
Jinja2
Liquid
AMPscript
Regex
JSON
CRM
Platform Administration
Data Hygiene
Tagging Frameworks
Operational Excellence
Cross-channel Marketing
Privacy Laws
User Stories
Workflow Optimization

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