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Added 8 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…key liaison between clinical operations and the shared EPIC platform, championing best practices in digital health across the…
Added 23 mins ago
KA
Senior Databricks Engineer
KData AI
Toronto, ON
- Full-time
…robust governance and security controls via Unity Catalog, drive platform-wide performance tuning and FinOps initiatives, and mentor engineering talent across the data…
Added 23 mins ago
PC
Azure Data Consultant, Senior Associate
PwC Canada
Toronto, ON
- Full-time
Act as an expert in Azure Data Platform, including Azure Data Factory (ADF), Azure Databricks, Synapse Analytics, Event Hub, Blob Storage.
Added 23 mins ago
IG
Principal Platform Engineer
Insight Global
Vancouver, BC
- Full-time
Insight Global is seeking a Principal Platform Engineer for a global retailer to take technical ownership of and scale an enterprise AI platform within GCP.
Added 23 mins ago
RB
Senior Director, Technology Infrastructure Operations & Resiliency
Royal Bank of Canada
Toronto, ON
- Full-time
Experience designing, building, and scaling an enterprise-grade business engineering platform
Added 23 mins ago
RB
Lead Automation Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
UiPath Certified Professional Advanced RPA Developer
Added 38 mins ago
OA
Product Software Developer
OpenRoad Auto
Richmond, BC
- Full-time
Develop solutions using Microsoft Power Apps, Power Automate, Power Platform, Microsoft 365, Entra ID, Microsoft Graph API, SharePoint, and Teams.
Added 53 mins ago
EL
Head of AI Product – Trust Intelligence
EnStream LP
Toronto, ON
- Full-time
Reporting to our Chief Product & Technology Officer, you'll own the AI/ML product line within the EnStream Trust Platform. You'll turn mobile network, device, SIM, account and identity…
Added 53 mins ago
S
Software Engineering LMTS
Salesforce
Vancouver, BC · Canada - Vancouver
- Full-time
Experience with conversation intelligence, audio or video recording, transcription, media processing, or meeting-platform integrations
Added 1 hour ago
A
Business Analyst
Affinity
Regina, SK
- Contract
…enhanced production support for custom-built Auto Fund DRIVE Platform. The resources will use Azure DevOps to plan and support products built on an event-based .NET microservices…
Added 1 hour ago
H
Marketing Specialist
HockeyStickMan
Concord, ON
- Full-time
● Strong understanding of organic social media, content planning, and platform-specific creative.
Added 1 hour ago
M
Lead Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Cloud and platform: Microsoft Azure, Kubernetes/AKS, Docker and containers, Terraform, and Helm or Kustomize.
Added 1 hour ago
Senior Data Scientist
Conviva
Toronto, ON
Conviva is the experience analytics platform for AI agents, apps, and streaming. Conviva pioneered quality of experience measurement for streaming video and has supported live digital…
Added 1 hour ago
AI/ML Engineer
Conviva
Toronto, ON
Conviva is the experience analytics platform for AI agents, apps, and streaming. Conviva pioneered quality of experience measurement for streaming video and has supported live digital…
Added 1 hour ago
P
Marketing Lead
Propra
Winnipeg, MB
- Full-time
Propra is reimagining property management technology. We're building a modern, AI-powered platform that helps property management companies simplify their operations, automate accounting…
Added 1 hour ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
…AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better.…
Added 1 hour ago
M
Lead Full Stack Engineer
Manulife
Waterloo, ON
- Full-time
Cloud and platform: Microsoft Azure, Kubernetes/AKS, Docker and containers, Terraform, and Helm or Kustomize.
Added 1 hour ago
Senior Employer Brand Designer
Questrade Financial Group
Toronto, ON
Governing system adoption across P&C and Internal Communications, ensuring 100% brand fidelity, cross-platform responsiveness, and operational scalability.
Added 1 hour ago
R
Associate, Corporate Development
RBC
Toronto, ON
- Full-time
Added 1 hour ago
R
Senior Director, Technology Infrastructure Operations & Resiliency
RBC
Toronto, ON
- Full-time
Experience designing, building, and scaling an enterprise-grade business engineering platform
Added 2 hours ago
C
Senior Data Scientist
Conviva
Toronto, ON
- Full-time
Conviva is the experience analytics platform for AI agents, apps, and streaming. Conviva pioneered quality of experience measurement for streaming video and has supported live digital…
Added 2 hours ago
C
Associate, Credit Execution
CIBC
Toronto, ON
- Full-time
…transformation of our credit portfolio through the seamless execution of platform-based initiatives and lending transformation objectives. This role provides substantial opportunities for…
Added 2 hours ago
M
Senior Cloud Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Research and implement emerging technologies to improve platform performance and engineering efficiency.
Added 2 hours ago
C
Software Developer
Cisco
Vancouver, BC
- Full-time
The Edge Processor Team serves as the foundational engine of the Splunk Integrated Data Platform, architecting and maintaining high-throughput pipelines that process petabytes of data on…
Added 2 hours ago
C
Expert AI Engineering-CA
CN
Quebec, QC
- Full-time
…intelligence (AI) solutions that support CN's next generation of data, analytics, automation, and agentic capabilities. The role translates business opportunities into production-grade AI…

Vacances Air Canada Vacations / Air Canada Rouge

MarTech Operations Lead

Montreal, QC, Canada

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Job details

Experience: 3+ years years of experience in marketing technology CDP operations, or multi-channel marketing automation.
Posting language: English
Posted: Nov 2, 2026

Original job description

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Don’t miss this opportunity! Submit your application by November 6, 2026 to be considered for this exciting opportunity.

WHAT YOU'LL BE DOING

Reporting to the Manager, Product Martech, the MarTech Operations Lead is responsible for driving the operational excellence and day‑to‑day management of our marketing technology ecosystem. This role sits at the heart of our CDP capability, ensuring our platform, processes, and activation journeys are well-designed, efficiently implemented, consistently optimized and deliver connected customer experiences.

In addition to supporting platform operations, this role helps connect teams, tools and processes by enabling smooth workflows and promoting effective use of our platform. As a power user, this person will champion best practices, train internal teams, and reinforce privacy and governance to ensure secure, scalable, and high-quality use of our tool.

Responsibilities

Own in-platform configuration and orchestration, building cross-channel customer journeys based on strategy defined with channel managers and marketing team.
Ensure journeys are optimized for performance, scalability, and personalization and that they do not overlap with other initiatives.
Maintain documentation of all journeys, workflows, and associated logic.
Monitor platform health, troubleshoot issues, and implement fixes or enhancements as needed.
Build and maintain operational processes and best practices for all internal stakeholders.
Serve as power user, providing training, onboarding, and ongoing support to teams.
Oversee day-to-day platform administration, including access governance, user management, field and attribute configuration, naming conventions, and tagging frameworks.
Maintain data hygiene and alignment with governance standards.
Identify opportunities to enhance efficiency, automation, and standardization across the customer experience and Martech operations.
Support the product manager in gathering business requirements from channel managers and translate into technical requirements for either internal or vendor roadmaps.
Collaborate closely with Marketing, Data, Operations and IT to ensure effective and timely delivery of various use cases.
Support compliance and data governance to ensure proper handling of customer data.

WHAT YOU BRING TO THE TEAM

3+ years years of experience in marketing technology CDP operations, or multi-channel marketing automation.
Hands-on experience with enterprise marketing automation or CDP platforms to build unified customer views, advanced audience segmentation and cross-channel journeys.
Experience with templating languages (e.g. Jinja2, Liquid, or AMPscript) for dynamic content personalization and Regex
Excellence in documenting processes, writing user stories, and collaborating cross‑functionally.
Ability to train and guide non-technical users.
Experience with data models, field architecture (JSON), and integration between CDP, marketing automation and CRM systems, an asset
Familiarity with governance frameworks and Quebec and Canada privacy laws, an asset
Bilingual written and spoken

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

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More about this job

Responsibilities

The MarTech Operations Lead is responsible for the day-to-day management and operational excellence of the marketing technology ecosystem, including CDP configuration and journey orchestration. This role also involves training internal teams, maintaining platform health, and ensuring data governance and security standards are met.

Requirements

Candidates must have 3+ years of experience in marketing technology or multi-channel automation, with hands-on experience in CDP platforms. Proficiency in templating languages, data modeling, and the ability to collaborate cross-functionally are essential for this role.

Skills

Marketing technology
CDP operations
Marketing automation
Audience segmentation
Jinja2
Liquid
AMPscript
Regex
Data modeling
JSON
CRM systems
Process documentation
Cross-functional collaboration
User training
Data governance
Platform administration

Benefits

Employee travel program
Health insurance
Dental insurance
Training and development tools

Visa sponsorship

Not detected in the job text

Keywords

MarTech
CDP
Marketing Automation
Customer Journey
Data Governance
Segmentation
Jinja2
Liquid
AMPscript
Regex
JSON
CRM
Platform Administration
Data Hygiene
Tagging Frameworks
Operational Excellence
Cross-channel Marketing
Privacy Laws
User Stories
Workflow Optimization

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