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Vail Resorts

Advanced Rental Delivery

Whistler, BC, Canada

Pay: Starting Wage: $21.92/hr - $29.22/hr
Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
RSP Options (after 12 months or 2000 cumulative hours of service)
Employee Assistance Program
Excellent training and professional development
Referral Program

Full Time Roles Are Eligible For The Above, Plus

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans

Job Summary

The Rental Delivery Specialist kick starts winter holidays for our guest by conveniently delivering equipment right to their door. The Rental delivery specialist works in small teams to consistently deliver unparalleled service that always exceeds our guest expectations. The Delivery Specialist is trusted to work autonomously & efficiently while fulfilling reservations, as well as maintaining & developing partner relationships.

Delivery Specialists will spend part of their shift in employee-only store spaces, completing the setup of ski/snowboard rental equipment and maintaining shop organization. The majority of a Specialists shift is spent completing equipment deliveries & fittings to various hotels and residences within the resort.

This multi-faceted position requires employees who can work in a fast paced environment, keep to a tight delivery schedule, and work with minimal supervision. You will gain valuable skills by supporting multiple departments and grow as a leader within our development-focused culture. Those who work alongside you are knowledgeable teammates and leaders eager to learn more and share both their skills and their exceptional experiences.

Job Specifications: 

Starting Wage: $21.92/hr - $29.22/hr
Employment Type: Winter Seasonal 2026/2027
Shift Type: Full Time hours available
Minimum Age: At least 18 years of age
Housing Availability: Yes

Job Responsibilities

Receive order details from the Delivery Coordinator & setup ski/snowboard equipment to meet guest specifications (we will train you!)
Work with other Delivery Specialists to organize, pack, and prepare orders for delivery
Drive company-provided vehicles in winter conditions and maintain safe, professional driving standards
Handle oneself professionally and courteously while inside guest residences, hotels, and lodges
Fit guests to their equipment and explain proper, safe use (we’ll train you!)
Answer any guest questions regarding their reservation, equipment, or the resort in general (we’ll train you!)
Communicate with managers and team members in order to maximize efficiency
Maintain a clean, organized work space
Perform other duties as assigned by the manager on duty
Act as manager on duty when scheduled
All other duties as assigned

Job Requirements

Team player, enthusiastic, positive attitude
Excellent communication, organizational skills, and attention to detail
Previous customer service or sales experience preferred (we will train you!)
Keen to learn new skills, open-minded
Excellent time management and ability to handle a time-sensitive delivery schedule
Self-starter able to work with minimal supervision
Ability to work a flexible schedule (we’re also flexible to make the job work for you)

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 515442

Reference Date: 07/14/2026

Job Code Function: Rental Ops

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More about this job

Responsibilities

Prepare ski and snowboard rental orders, coordinate with teammates, and deliver equipment to guests at hotels and residences. Fit guests to their equipment, explain safe use, answer questions, maintain an organized workspace, and occasionally act as manager on duty.

Requirements

Applicants must be at least 18 and have a positive, team-oriented attitude, strong communication and organizational skills, and the ability to manage time-sensitive deliveries with minimal supervision. Customer service or sales experience is preferred, and applicants must be able to work a flexible schedule and drive safely in winter conditions.

Skills

Customer Service
Communication
Organization
Attention To Detail
Time Management
Teamwork
Safe Driving
Equipment Setup
Equipment Fitting
Guest Relations
Professionalism
Independent Work
Schedule Management
Adaptability
Problem Solving

Benefits

Free Employee Ski Passes
Discounted Lift Tickets For Friends And Family
Free Ski Lessons
Employee Discounts On Lodging, Food, Gear, And Mountain Shuttles
Employee Assistance Program
Training And Professional Development
Referral Program
Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Free Ski Passes For Dependents
Critical Illness Insurance
Accident Insurance

Visa sponsorship

Not detected in the job text

Keywords

Rental Operations
Ski Equipment
Snowboard Equipment
Equipment Setup
Equipment Fitting
Equipment Delivery
Guest Service
Customer Service
Sales
Winter Driving
Delivery Scheduling
Hotel Deliveries
Resort Operations
Reservation Fulfillment
Partner Relationships
Shop Organization
Teamwork
Time Management
Communication
Professional Development
Manager On Duty

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