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Vail Resorts

Senior Administrative Assitant

Whistler, BC, Canada

Starting Wage: $45,953.00

Apply on jobs.vailresortscareers.com About employer

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Job details

Pay: Starting Wage: $45,953.00
Posting language: English
Posted: Nov 10, 2026

Original job description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
RSP Options (after 12 months or 2000 cumulative hours of service)
Employee Assistance Program
Excellent training and professional development
Referral Program

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans

Job Summary:
Supporting our ski/snowboard school operations.

Job Specifications:

Starting Wage: $45,953.00
Employment Type: Winter Seasonal 2026/2027
Shift Type: Salaried
Minimum Age: At least 18 years of age
Housing Availability: No

Job Responsibilities:

To continually strive to exceed our Guest’s expectations and to create memories for guests and staff as the best mountain experience again and again
Answer any inquiries via phone, emails or at the desk/hut
Make sure all reporting and/or bookings is accurate and accounted for
Help with the morning meeting and greet guests, check-in when required
Responsible for inventory control of office supplies and/ or maintaining full inventory of flaik GPS equipment
Communicate with other departments as well as Snow School to ensure adequate resources are allocated to the situation
Complete accurate records of all incidents
Responsible for daily reports sent to Snow School Leadership Team
Maintain cohesive, consistent communication between moving parts in our operation
Work closely with the Supervisors and Managers
Adapt to varied work environment & pace - use your critical & creative thinking every day
Other duties as assigned.

Job Qualifications:

Demonstrate our core values
Ability to work in a fast-paced environment
Exceptional customer service skills, including communication and problem solving
Proficient with both PC and MAC operating systems; including MS Office, Google Drive and other platforms
Strong Excel & GIS knowledge is an asset
Detail oriented is a must
Excellent organizational and communication skills
Able to work with minimal supervision
Thorough knowledge and ability to work with Excel, word, teams and other platforms
Previous teaching experience with Whistler/Blackcomb Ski School an asset
Familiar with radio protocol an asset
Dispatch or first aid knowledge an asset
Required to complete a satisfactory criminal record check

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 518784
Reference Date: 11/09/2026
Job Code Function: Administrative

Apply on jobs.vailresortscareers.com About employer

More about this job

Responsibilities

The role involves supporting ski and snowboard school operations by managing guest inquiries, bookings, and daily reporting. You will also be responsible for inventory control and maintaining cohesive communication between various departments.

Requirements

Candidates must possess exceptional customer service and communication skills with proficiency in MS Office and Google Drive. Strong organizational abilities and the capacity to work in a fast-paced mountain environment are essential.

Skills

Customer service
Communication
Problem solving
PC operating systems
MAC operating systems
MS Office
Google Drive
Excel
GIS
Organizational skills
Inventory control
Radio protocol
Dispatch
First aid

Benefits

Ski/Mountain perks
Free ski passes
Employee discounted lift tickets
Free ski lessons
Discounts on lodging, food, gear, and mountain shuttles
RSP options
Employee assistance program
Training and professional development
Referral program
Health insurance
Medical insurance
Dental insurance
Vision insurance
Critical illness and accident plans

Visa sponsorship

Not detected in the job text

Keywords

Ski school
Administrative
Inventory control
Guest services
Reporting
MS Office
Google Drive
Excel
GIS
Radio protocol
Dispatch
First aid
Customer service
Whistler
Mountain resort
Winter seasonal
Operations
Data entry
Communication
Problem solving

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Jobs in Canada