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Ski School Support Staff

  • Whistler, BC, Canada

Starting Wage: $20.00/hr -$31.00/hr

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Job details

Pay
Starting Wage: $20.00/hr -$31.00/hr
Posting language
English
Posted

Original job description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • RSP Options (after 12 months or 2000 cumulative hours of service)
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

Job Summary:
Ski School Support Staff employees work in a fun high paced indoor/outdoor environment supporting all functions of ski/snowboard school operations outside of instruction. The role has high guest interaction supporting children's programming, rental operations, guest check-in/out, lesson scanning, and lesson area lift operations. Full and Part Time positions available.

Job Specifications:

  • Starting Wage: $20.00/hr -$31.00/hr
  • Employment Type: Winter Seasonal 2026/2027 
  • Shift Type: Full Time and Part Time hours available
  • Minimum Age: At least 18 years of age 
  • Housing Availability: Yes  

Job Responsibilities:

  • Safety and security of ski school children
  • Execute lunches for all children 
  • Greet guests and deliver world class service
  • Fit guests with ski & snowboard equipment
  • Assist instructors with facilitation and completion of the lesson
  • Attend to children's basic personal needs
  • Be an ambassador for My Epic; provide insightful advice and friendly, hands-on My Epic support to guests in need.
  • An aptitude for acquiring skills in user support and an eagerness to learn about My Epic functionality to support guests.
  • Other duties as assigned

Job Requirements:

  • Strong guest service skills
  • Willingness to work both indoors and outside
  • Comfortable working with children
  • Strong communication skills  

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 516096
Reference Date: 07/21/2026
Job Code Function: Ski & Ride School
  

More about this job

Responsibilities

The Ski School Support Staff member assists with ski and snowboard school operations, including guest check-in, equipment fitting, and lesson facilitation. They are also responsible for the safety and care of children participating in ski school programs.

Requirements

Candidates must possess strong guest service and communication skills with a willingness to work in both indoor and outdoor environments. The role requires comfort working with children and an aptitude for learning new software systems.

Skills

  • Guest service
  • Communication skills
  • Childcare
  • Equipment fitting
  • Skiing
  • Snowboarding
  • Operations support
  • Problem solving
  • Interpersonal skills
  • Adaptability

Benefits

  • Free ski passes
  • Employee discounted lift tickets
  • Free ski lessons
  • Retail discounts
  • Lodging discounts
  • Food discounts
  • Gear discounts
  • Mountain shuttle discounts
  • RSP options
  • Employee assistance program
  • Professional development
  • Referral program
  • Health insurance
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Critical illness and accident plans

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Sports & Recreation
  • Customer Service & Support
  • Retail

Keywords

  • Ski School
  • Guest Service
  • Mountain Operations
  • Childcare
  • Epic Pass
  • Retail
  • Hospitality
  • Winter Sports
  • Equipment Fitting
  • Lesson Facilitation
  • Safety
  • Communication
  • Outdoor Recreation
  • Training
  • Professional Development

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