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Added 1 hour ago
NE
Sales Operations Analyst
Nexus Energy
Toronto, ON
- Contract
We’re seeking an individual with strong operational and data analysis skills to support our Deal Origination team. In this role, you’ll analyze data, assess client needs, prepare proposals,…
Added 1 hour ago
GC
Coordinator, Materials
Glencore Canada
Elkford, BC
- Full-time
Reporting to the Senior lead, Maintenance , the Coordinator, Materials is responsible for the coordination of materials and tooling to support the successful execution of all scheduled and…
Added 3 hours ago
G
GIS Coordinator
GeoCareerGo
Port Elgin, ON
- $76,288 to $86,691 CAD / year
- Full-time
The Town of Saugeen Shores is seeking an analytical and motivated GIS Coordinator to manage GIS-related operations across municipal departments. Reporting to the Asset Management…
Added 3 hours ago
AC
Operations Coordinator
Aston Carter
Langley (District), BC · Langley, British Columbia
- $21.63 to $24.04 CAD / hour
- Contract
Aston Carter's large client in Langley is seeking an Operations Coordinator to join their team! This individual will support a busy Operations team with high-volume, time-sensitive data…
Added 3 hours ago
AC
Operations Coordinator
Aston Carter
Langley (District), BC · Langley, British Columbia
- $21.63 to $24.04 CAD / hour
- Contract
This Operations Coordinator role supports a busy Operations team with high-volume, time-sensitive data entry, order processing, Excel updates, staff orders, and general operational…
Added 3 hours ago
V
Anlst II, IT
Vale
Canada
- Full-time
…operational environment. This role ensures that all service, technical, and operational requirements are fully met, supporting a smooth handover from project delivery to business-as-usual…
Added 4 hours ago
CP
Project Coordinator, Construction
Crown Property Management Inc.
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
The Project Coordinator, Construction is responsible for full construction administrative duties as well as small tenant construction and/or repair requests as assigned by the Director,…
Added 4 hours ago
AB
New Product Development (NPD) Coordinator
Applied Biological Materials Inc
Richmond, BC
- $50,000 to $60,000 CAD / year
- Contract
To support our continued expansion, we are seeking a New Product Development (NPD) Coordinator to support new product development across scientific and commercial teams. You will maintain…
Added 5 hours ago
OT
Facilities Coordinator
Olympia Tile+Stone Inc.
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
We are seeking a hands-on, organized, and proactive Facilities Coordinator to support building operations and maintenance activities across our facilities.In this role, you will coordinate…
Added 5 hours ago
B
Office Coordinator
BMT
Victoria, BC
- $45,000 to $47,000 CAD / year
- Part-time
The Office Coordinator serves as a key member of the Administration team, ensuring a seamless office experience for employees, visitors, contractors, and business partners while providing…
Added 6 hours ago
VW
Academy Kit & Equipment Coordinator
Vancouver Whitecaps FC
Vancouver, BC
- $40,000 to $45,000 CAD / year
- Full-time
Support the coordination of matchday equipment requirements with coaching staff and Academy Operations.
Added 6 hours ago
W
Operations Coordinator
Weatherford
AB · Clairmont, AB
- Full-time
Provide support as required and directed to operations/administrative departments such as inventory/asset tracking, marketing, accounting, corporate development, regional, field operation.
Added 6 hours ago
B
Logistics and Transport Coordinator
BRP
Valcourt, QC
- Full-time
…developing innovative products? We are looking for an R&D Transport Coordinator, reporting to the Technical Services Manager, to optimize and manage logistics processes and transportation…
Added 6 hours ago
VW
Academy Kit & Equipment Coordinator (Full-Time)
Vancouver Whitecaps FC
Vancouver, BC
- Full-time
Support the coordination of matchday equipment requirements with coaching staff and Academy Operations.
Added 7 hours ago
Senior Project Coordinator
Scotiabank
Toronto, ON
…coordination, financial management, reporting, and stakeholder support, while progressively building delivery management capabilities such as integrated planning, risk and issue management,…
Added 7 hours ago
CR
Project Coordinator - Business Development
Cando Rail & Terminals
Canada
- Full-time
The Project Coordinator is responsible, in conjunction with the project manager and project team, to develop and execute strategies for new and existing operations throughout the company.…
Added 7 hours ago
TC
Field Safety Coordinator
Tridon Communications
AB · Calgary, AB
- Full-time
We're looking for a Field Safety Coordinator to join the Tridon Communications team in Calgary, Alberta!
Added 7 hours ago
DR
Ready Mix Operations Manager
Dawn Recruiting Agency
Kitimat, BC
- Full-time
Our client is seeking an experienced Ready Mix Operations Manager to lead concrete supply operations supporting a major infrastructure project in Kitimat, British Columbia.
Added 7 hours ago
DM
Project Engineer
Discovery Mining Ltd
Timmins, ON
- $91,000 to $114,000 CAD / year
- Full-time
Reporting to the Senior Project Engineer, this position will support the development of design, construction, execution and project management of the tailing's facility, water management…
Added 7 hours ago
R
Property Coordinator
Royop
Sherwood Park, AB
- Full-time
Reporting to the General Manager, the Property Coordinator provides administrative, operational, agreement, reporting, and reception support for Sherwood Park Mall and Royop’s property…
Added 8 hours ago
EC
Office Administrator
EPro Consultants Ltd.
Abbotsford, BC
- Full-time
…Abbotsford, BC. This role is responsible for managing daily office operations, including organizing documents, maintaining records, and handling incoming and outgoing correspondence. The…
Added 8 hours ago
CF 18 AME (S) Level A
L3Harris Technologies
Cold Lake, AB
L3Harris MAS plays a critical role in the In Service Support (ISS) of the Canadian CF 18 (Hornet) Fighter Aircraft Program. The Aircraft Maintenance Engineer (AME M) supports aircraft…
Added 8 hours ago
CF 18 AME (M) Level A
L3Harris Technologies
Cold Lake, AB
L3Harris MAS plays a critical role in the In Service Support (ISS) of the Canadian CF 18 (Hornet) Fighter Aircraft Program. The Aircraft Maintenance Engineer (AME M) supports aircraft…
Added 8 hours ago
N
Customer Success Technical Coordinator - Bilingual (FR/EN)
Numeris
Canada
- Full-time
The Bilingual Customer Success Technical Coordinator is a versatile member of the Customer Success team, providing day-to-day technical support, recurring reporting and data support, and…
Added 9 hours ago
OT
Facilities Coordinator
Olympia Tile+Stone Inc.
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
We are seeking a hands-on, organized, and proactive Facilities Coordinator to support building operations and maintenance activities across our facilities.In this role, you will coordinate…

Vale

Anlst II, IT

Canada

Minimum Starting Salary: CAD $89,000 · Full-time

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Job details

Pay: Minimum Starting Salary: CAD $89,000
Job type: Full-time
Experience: Minimum 5+ years of experience in IT service management, service transition, or a related field
Posting language: English
Posted: Nov 4, 2026

Original job description

Ready to build a rewarding career in an industry that is growing?

Who We Are

We are a global mining company dedicated to safely delivering nickel, copper, cobalt, and platinum group metals essential for the world’s energy transition.

Our mission is to improve lives and shape a better future together.

From utensils to cellphones to satellites, our operations simplify daily life and enhance connectivity. Our metals are integral to life-saving medical equipment and the electric vehicles driving the fight against climate change – our work truly matters.

Join our diverse team of 15,000 talented individuals committed to transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the United Kingdom, and Japan. We invite you to use your skills with us and contribute to something meaningful and enduring.

The Opportunity

The Analyst II, Transition to Run is responsible for managing the seamless transition of new or modified IT services into the operational environment. This role ensures that all service, technical, and operational requirements are fully met, supporting a smooth handover from project delivery to business-as-usual operations while maintaining service quality, stability, and performance in Sudbury, ON.

This role acts as a central coordinator, bridging the gap between project delivery and operational support, ensuring all parties are aligned for a successful transition.

You will report to the Manager Transition to Run and End User Training and collaborate with cross-functional teams including business stakeholders, and external vendors.

About You

You are a highly organized and detail-oriented IT professional with a passion for delivering smooth and high-quality service transitions. You excel at working across teams, managing complexity, and ensuring that new services are introduced into production environments with minimal disruption. You are proactive, adaptable, and comfortable working in fast-paced, deadline-driven environments.

You bring strong communication and stakeholder management skills and enjoy collaborating with both technical and business teams. You are confident in handling challenges, resolving issues, and driving continuous improvement.

In This Role, You Will:

Service Transition & Delivery

Lead end-to-end transition of IT services into operations.
Develop and execute comprehensive transition plans.
Ensure services are fully tested, validated, and documented prior to deployment.
Coordinate with technical teams to resolve transition issues and optimize performance.

Project & Stakeholder Management

Engage stakeholders and ensure alignment across project, business, and operations teams.
Monitor progress, manage risks, and implement mitigation strategies.
Ensure transitions are delivered on time, within scope, and at required quality standards.

Process & Continuous Improvement

Apply ITIL practices across service design, transition, and operations.
Support continuous improvement initiatives and post-transition reviews.
Standardize documentation, templates, and transition processes.

Tools & Systems

Use ITSM tools to track transition activities and documentation.
Maintain CMDB accuracy and service asset information.
Monitor service performance and identify improvement opportunities.

Training & Enablement

Provide training and support for operational teams.
Ensure readiness for service ownership post-transition.

Education & Certifications:

Bachelor’s degree in Information Technology, Computer Science, or related field
ITIL Foundation certification (required)
Advanced ITIL certifications (e.g., Practitioner, Intermediate) – preferred
Project Management certification (PMP, PRINCE2, or equivalent) – preferred

Experience:

Minimum 5+ years of experience in IT service management, service transition, or a related field
Proven experience managing end-to-end service transitions
Experience working with IT infrastructure, applications, and operations teams
Demonstrated success in cross-functional collaboration and stakeholder management
Experience with ITSM tools, CMDB, and service reporting
Exposure to cloud environments and modern IT ecosystems is an asset

Skills:

Strong collaboration and teamwork mindset, with the ability to work effectively across cross-functional teams
Adaptability and change management capabilities in dynamic, fast-paced environments
Business acumen with strong cost-awareness and focus on value delivery
Commitment to continuous improvement and lean thinking principles
Strong knowledge of IT Service Management (ITSM) and ITIL frameworks
Proven ability to manage complex transitions and coordinate cross-functional teams
Excellent project management and organizational skills
Strong risk identification, assessment, and mitigation capabilities
Effective stakeholder communication, engagement, and influencing skills
Strong analytical thinking and problem-solving abilities
Familiarity with Agile methodologies and iterative delivery approaches
Ability to work under pressure and manage competing priorities effectively
Strong documentation, governance, and process standardization skills
Multilingual capabilities (Portuguese and/or French) considered an asset

What We Offer You

Competitive compensation including a variable annual incentive plan
Participation in a competitive Defined Contribution Pension package
Comprehensive benefits package (company paid core coverage, health and dental coverage, flex accounts, disability plans, and optional insurances)
Leave for all of life’s reasons (vacation, personal, sick, parental)
Work culture dedicated to safety, diversity & inclusion, and career growth
Employee Family Assistance Program
Virtual Healthcare online
Online training and career development opportunities

Why Sudbury

Greater Sudbury is a vibrant city in northeastern Ontario, renowned for its rich mining history and significant role in Canada's mineral production. The city sits atop one of the world's largest and oldest meteorite impact sites, the Sudbury Basin, which is exceptionally rich in nickel, copper, and other critical minerals that are required for modern technologies such as AI and defence.

The mining sector is a cornerstone of Sudbury's economy, driving both employment and economic growth, and Vale Base Metals plays a pivotal role in this regard. Our commitment to the community is as deep as our mines.

Include to Transform

At Vale Base Metals, we are committed to ensuring an inclusive work environment where people feel comfortable to be themselves. Vale encourages everyone to express their ideas and opinions and values the plurality of individual profiles. We want our people to feel that all.

We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are critical to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation, or any other personal consideration that makes us different.

Vale is an equal opportunity employer seeking to increase diversity across our operations and improve equal opportunity at Vale and in the mining industry.

Accommodation is available throughout our recruitment process for applicants with disabilities.

Vale uses artificial intelligence to screen, assess, and/or select applicants for this position.

Pay Grade: F5T

Minimum Starting Salary: CAD $89,000

Apply by: Friday, Nov 20, 2026

#ValeBaseMetals

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More about this job

Responsibilities

The Analyst II, Transition to Run manages the seamless transition of new or modified IT services into the operational environment. This role acts as a central coordinator between project delivery and operational support to ensure service quality and stability.

Requirements

Candidates must have a bachelor's degree in IT or a related field and an ITIL Foundation certification. A minimum of 5 years of experience in IT service management or service transition is required.

Skills

IT service management
Service transition
ITIL
Project management
Stakeholder management
Change management
IT infrastructure
ITSM tools
CMDB
Service reporting
Agile methodologies
Risk management
Analytical thinking
Problem-solving
Documentation
Governance

Benefits

Variable annual incentive plan
Health coverage
Dental coverage
Flex accounts
Disability plans
Optional insurances
Vacation leave
Personal leave
Sick leave
Parental leave
Employee family assistance program
Virtual healthcare

Visa sponsorship

Not detected in the job text

Keywords

IT Service Management
ITIL
Service Transition
Project Management
PMP
PRINCE2
ITSM
CMDB
Cloud environments
Agile
Stakeholder management
Change management
Governance
Documentation
Risk mitigation
Lean thinking
Nickel
Copper
Cobalt
Mining
Operational support
Service delivery
Performance monitoring
Infrastructure
Applications
Continuous improvement
Business acumen
Cross-functional collaboration
Transition planning
Validation

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