Find work in Canada.

335,548 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
TB
Direct Support Professional FT
The Bob Rumball Centre
Milton, ON
- Up to $25.55 CAD / hour
- Full-time
…facility of its kind, and for over 30 years has provided the Deaf Community a space without communication barriers. Within this space an educational, independent living, and a social…
Added 8 mins ago
TB
Direct Support Professional FT
The Bob Rumball Centre
Milton, ON
- Up to $25.55 CAD / hour
- Full-time
…facility of its kind, and for over 30 years has provided the Deaf Community a space without communication barriers. Within this space an educational, independent living, and a social…
Added 8 mins ago
TB
Direct Support Professional FT
The Bob Rumball Centre
Milton, ON
- Up to $25.55 CAD / hour
- Full-time
…a multi-purpose, multi-program facility that functions as a community centre for the Deaf and as a non-profit charitable provider of services for the Deaf. The organization exists to…
Added 8 mins ago
Y
Facilitator, Mental Wellness
YBC
Kamloops, BC
- Up to $28 CAD / hour
As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues,…
Added 8 mins ago
Senior Manager, Deal Technology: M&A IT (Calgary)
EY
AB · Calgary, AB
Competitive business today is all about making intelligent, informed decisions. As a Deal Technology Senior Manager within EY-Parthenon you will help make that happen. You will be an…
Added 8 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Saskatoon, SK
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 8 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
East Gwillimbury, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 8 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 8 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Gananoque, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 8 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Ottawa, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 8 mins ago
Senior Finance and Procurement Analyst
Government of Alberta
AB
The Alberta Public Service (APS) is taking a One Finance approach to the delivery of financial services. Financial services include the delivery of financial planning, reporting and…
Added 8 mins ago
NC
Housing Support Worker
Neighbours Community Homes
Toronto, ON
- Full-time
Housing Support Worker works alongside tenants and participants and is responsible for providing services to improve tenant mental health, housing stability, unit conditions and for…
Added 8 mins ago
NC
Housing Support Worker
Neighbours Community Homes
Canada
- Full-time
Housing Support Worker works alongside tenants and participants and is responsible for providing services to improve tenant mental health, housing stability, unit conditions and for…
Added 8 mins ago
NC
Maintenance Worker
Neighbours Community Homes
Toronto, ON
- Full-time
…and in a manner that keeps the Maintenance Coordinator and Manager Property Services well-informed at all…
Added 8 mins ago
Occupational Therapist - Rehabilitation Services
Nova Scotia Health and IWK Health
Kentville, NS
The Occupational Therapist works under the supervision of the Manager of Rehabilitation Services. The Occupational Therapist (OT) works in collaboration with the client, caregivers and…
Added 8 mins ago
Recreation Therapy Associate - ECFH - Mental Health & Addictions
Nova Scotia Health and IWK Health
Dartmouth, NS
Reporting to the Health Services Manager, and under the direction of the Recreation Therapist, the Recreation Therapy Associate works to support clients and families through application of…
Added 8 mins ago
LC
PC Express Department Manager
Loblaw Companies Limited
Regina, SK
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in one of our stores, you will have an immediate impact on sales…
Added 8 mins ago
LC
Department Manager PCX -Interim
Loblaw Companies Limited
Halifax, NS
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in one of our stores, you will have an immediate impact on sales…
Added 23 mins ago
C
Home Support Worker (HSW)
CarePartners
Sudbury, ON · Val Caron, ON · Chelmsford, ON
- Part-time
…support, and promote independence for patients in home and community care settings by assisting with activities of daily living under the supervision of our Personal Support…
Added 23 mins ago
VC
Medical Office Assistant (MOA) - Urgent & Primary Care Centre (UPCC)
Vancouver Coastal Health
Vancouver, BC
- $27.84 to $29.72 CAD / hour
- Part-time
Within a team based model of care and reporting to the Program Manager, the Medical Office Assistant performs registration and clerical support functions for the Primary Care Clinic which…
Added 23 mins ago
VC
Recreation Therapy Assistant
Vancouver Coastal Health
North Vancouver, BC
- $31.17 to $32.85 CAD / hour
- Temporary
…functions under the operational supervision of the Program Manager or Team Leader and the practice supervision and work direction of the Recreation Therapist, to carry out recreation…
Added 23 mins ago
VC
Coordinator, Patient Care (RN) - Acute & Ambulatory Care
Vancouver Coastal Health
Sechelt, BC
- $49.2 to $63.47 CAD / hour
- Temporary
…Lower Sunshine Coast. Sechelt Hospital provides a full range of services to the community, including Emergency care, Renal program-community dialysis units, Mental Health and Substance Use…
Added 23 mins ago
KD
Part-Time Permanent Direct Support Professional - Hamilton
Karis Disability Services
Hamilton, ON
- Part-time
…their connections to ensure that they can live fully in the community. Direct Support Professionals recognize people's rights to direct their life, understanding that each person has unique…
Added 23 mins ago
KD
Casual Direct Support Professional UFCW Durham
Karis Disability Services
Oshawa, ON
- Part-time
…their connections to ensure that they can live fully in the community. Direct Support Professionals recognize people's rights to direct their life, understanding that each person has unique…
Added 23 mins ago
B
Financial Planner
BMO
Meaford, ON · Tara, ON
- Full-time
…provides solutions though the sales of managed products and services (e.g. mutual funds, retirement savings plans, and similar products). Provides other solutions indirectly through…

Vale

Supervisor, End User Services

Canada

Minimum Starting Salary: CAD $110,000 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Minimum Starting Salary: CAD $110,000
Job type: Full-time
Experience: Minimum 8 years of experience in IT operations, end-user computing, workplace technology, or field service environments.
Posting language: English
Posted: Oct 7, 2026

Original job description

Ready to build a rewarding career in an industry that is growing?

Who We Are

We are a global mining company dedicated to safely delivering nickel, copper, cobalt, and platinum group metals essential for the world’s energy transition.

Our mission is to improve lives and shape a better future together.

From utensils to cellphones to satellites, our operations simplify daily life and enhance connectivity. Our metals are integral to life-saving medical equipment and the electric vehicles driving the fight against climate change – our work truly matters.

Join our diverse team of 15,000 talented individuals committed to transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the United Kingdom, and Japan. We invite you to use your skills with us and contribute to something meaningful and enduring.

The Opportunity

We are currently seeking a Supervisor, End User Services to join our IT Operations & Projects Canada & International team in Sudbury, Ontario.

Reporting to the Manager, IT Infrastructure & End User Services, the Supervisor, End User Services is accountable for the reliable and cost-effective delivery of workplace, end-user, field service, and mission-critical communications services across Vale Base Metals Canada and International operations.

The successful candidate will lead a team of IT professionals and service providers responsible for workplace technology, field support services, and operational communications technologies. This role plays a key part in ensuring operational readiness, service performance, vendor governance, lifecycle management, cybersecurity compliance, and the successful transition of new technologies into sustainable operations.

In this role, you will:

People Leadership & Stakeholder Management

Lead and develop a team of End User Service professionals through coaching, mentoring, performance management, and career development.
Foster strong relationships with operations, technology teams, vendors, and service providers.
Promote a culture of safety, accountability, continuous improvement, and customer service excellence.
Support workforce planning, resource allocation, and capability development.

Network Governance & Architecture

Service Delivery & Operations
Develop and maintain the roadmap and operating model for end-user and workplace technology services.
Monitor end-user service performance and ensure achievement of agreed service levels and operational objectives.
Lead the response to major incidents, service disruptions, and operational issues.
Drive continual improvement initiatives focused on customer experience, service reliability, and operational efficiency.
Maintain accurate assets, lifecycle, configuration, and service ownership information.
Identify risks, operational gaps, and supportability concerns within network solutions.

Risk, Compliance & Governance

Ensure compliance with Vale technology standards, cybersecurity requirements, privacy legislation, and audit controls.
Monitor operational risks and implement mitigation strategies.
Support business continuity and operational readiness for critical communications services, including radio, push-to-talk, and satellite technologies.
Contribute to budget planning, financial stewardship, and cost optimization initiatives.

Vendor & Technology Management

Manage vendor relationships, contracts, service levels, and performance metrics.
Partner with project, engineering, IT, and OT teams to ensure new technologies transition effectively into operations.
Establish support models, documentation standards, lifecycle plans, and operational ownership for deployed technologies.
Drive service quality improvements and accountability across internal and external service partners.

About You

Experience

Minimum 8 years of experience in IT operations, end-user computing, workplace technology, or field service environments.
Demonstrated leadership experience managing technical teams and third-party service providers.
Experience in service delivery, operational support, incident management, and vendor management.
Proven ability to manage operational performance, budgets, and service improvement initiatives.
Experience supporting large-scale enterprise technology environments.

Education

College Diploma in Information Technology, Computer Science, Business Technology, or a related discipline.
Bachelor's Degree is considered an asset.

Skills & Competencies

Strong understanding of ITIL service management practices and operational support processes.
Strong leadership, coaching, and team development capabilities.
Excellent stakeholder management, communication, and relationship-building skills.
Strong analytical, problem-solving, and decision-making abilities.
Experience with lifecycle management, operational readiness, service ownership, and continuous improvement.
Ability to lead effectively in both office and industrial operating environments.

Preferred Qualifications

ITIL Foundation or related Service Management certification.
PMP, Agile, or other project management certifications.
Experience in mining, industrial, manufacturing, or operational technology environments.
Experience managing enterprise workplace technologies and mission-critical communication systems.

What We Offer You

Competitive compensation including a variable annual incentive plan
Participation in a competitive Defined Contribution Pension package
Comprehensive benefits package (company paid core coverage, health and dental coverage, flex accounts, disability plans, and optional insurances)
Leave for all of life’s reasons (vacation, personal, sick, parental)
Work culture dedicated to safety, diversity & inclusion, and career growth
Employee Family Assistance Program
Virtual Healthcare online
Online training and career development opportunities

Why Sudbury

Greater Sudbury is a vibrant city in northeastern Ontario, renowned for its rich mining history and significant role in Canada's mineral production. The city sits atop one of the world's largest and oldest meteorite impact sites, the Sudbury Basin, which is exceptionally rich in nickel, copper, and other critical minerals that are required for modern technologies such as AI and defence. The mining sector is a cornerstone of Sudbury's economy, driving both employment and economic growth, and Vale Base Metals plays a pivotal role in this regard. Our commitment to the community is as deep as our mines.

Include to Transform

At Vale Base Metals, we are committed to ensuring an inclusive work environment where people feel comfortable to be themselves. Vale encourages everyone to express their ideas and opinions and values the plurality of individual profiles. We want our people to feel that all.

We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are critical to our success. We treat each other

fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation, or any other personal consideration that makes us different.

Vale is an equal opportunity employer seeking to increase diversity across our operations and improve equal opportunity at Vale and in the mining industry.

Accommodation is available throughout our recruitment process for applicants with disabilities.

Vale uses artificial intelligence to screen, assess, and/or select applicants for this position.

Pay Grade: 15V

Minimum Starting Salary: CAD $110,000

Apply by: Friday, Oct 23, 2026

#ValeBaseMetals

Apply About employer

More about this job

Responsibilities

The Supervisor, End User Services leads a team of IT professionals to deliver reliable workplace, field service, and mission-critical communication technologies. This role manages vendor relationships, service performance, and operational readiness while ensuring compliance with cybersecurity and technology standards.

Requirements

Candidates must have at least 8 years of experience in IT operations, end-user computing, or field service environments, along with demonstrated leadership in managing technical teams. A college diploma in a relevant field is required, with a bachelor's degree considered an asset.

Skills

IT operations
End-user computing
Workplace technology
Field service management
Vendor management
Incident management
Service delivery
ITIL
Leadership
Stakeholder management
Budget planning
Cybersecurity compliance
Lifecycle management
Operational readiness
Problem-solving
Communication

Benefits

Defined Contribution Pension
Health coverage
Dental coverage
Flex accounts
Disability plans
Optional insurances
Vacation leave
Personal leave
Sick leave
Parental leave
Employee Family Assistance Program
Virtual Healthcare
Online training
Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
End User Services
Workplace Technology
Field Service
ITIL
Vendor Management
Cybersecurity
Lifecycle Management
Incident Management
Operational Readiness
Mining
Nickel
Copper
Cobalt
Platinum Group Metals
Infrastructure
Service Level Agreements
Budgeting
Communication Technologies
Radio
Push-to-talk
Satellite
Compliance
Audit Controls
Business Continuity
Project Management
Agile
PMP
Industrial Technology
Operational Technology

Report this job