Stock Administrator - Holt Renfrew

WHY WORK FOR VALENTINO

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.

WHAT WE BELIEVE IN

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

WHO ARE WE LOOKING FOR

A Stock Administrator who can execute operational tasks in full compliance with Valentino’s guidelines and support the sale team with all back-end activities facilitating the sale process.

This role is a full time role with benefits. The hourly rate for this role is between $21-$23 CAD ( it is based on experience and subject to change).

STOCK EFFICIENCY AND PRODUCT FLOWS:

• Maintain efficient organization of sellable and non sellable products in the store
• Provide support to the Sales Teams, ensuring efficient and fast replenishment of merchandise on the shop floor
• Support the Store Managers with orders of no-core material (stationary, packaging, uniforms, etc.)
• Process deliveries and transfers within the due dates to support sales and client experience
• Process omnichannel ship-from store orders (when applicable)
• Manage the stock activities by leveraging on the company tools and systems (SAP, Smart XP, PRISM, SAP, After Sales App etc.). 

INVENTORY:

• Conduct regular cycle counts and annual stock-takes to maintain accurate inventory records
• Track reconciliation of stock discrepancies to be performed, promptly reporting any stock loss, thefts cases and unusual stock adjustment cases for approval
• Perform regular audits of stock movements (ex. stolen merchandise, negatives on hand, in-transit, on-consignment, on hold, repairs, damaged, uniforms etc.)
• Support the Store Manager in the implementation of Loss Prevention policies and in managing potential challenges

BEFORE AND AFTER SALES PRODUCT MANAGEMENT:

• Implement solid control over merchandise promptly identifying defective or damaged items
• Ensure proper product handling and care to avoid damages and missed sales opportunities
• Assist Colleagues in managing after sales processes (client returns, repairs, complaints etc.) ensuring the utmost client care.

CORE COMPETENCIES

Operational Efficiency:

• High standard in executing back-end processes to support sales teams and enhance store performance.

Inventory Management:

• Strong ability to maintain accurate inventory records through regular audits, stock-takes, and efficient reconciliation of discrepancies.

Detail Orientation and Quality Control:

• Precision in handling products, ensuring adherence to quality standards, and proactively addressing defective or damaged items.

Client-Centric Support:

• Flexibility to promptly support front of house colleagues to deliver exceptional client service.

Collaborative Support:

• Ability to effectively collaborate with sales teams and management, ensuring smooth product flows and high-quality client care during after-sales processes.

HOW WE ARE

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.