Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
W
Data Analyst
Wiraa
Canada
- Full-time
…success, and that shared commitment drives how we work, grow and lead in the construction…
Added just now
BC
Senior Manager, Technology - Banking Cloud Solutions Leader
BDO Canada
Toronto, ON
- Full-time
Lead strategic and technical discussions across cloud transformation, platform engineering, data, AI, security, and application modernization
Added 30 mins ago
PH
Reporting Lead, Digital, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
…systems in the health organizations with a single, unified technical system that will standardize and modernize HR and payroll services. It is a significant transformation in BC and is…
Added 1 hour ago
PT
Senior Change Management & Communications Consultant - Business Separation (Canada)
Peterson Technology Partners
Montreal, QC
- Full-time
…Canada-based Senior Change Management & Communications Consultant to lead the people side of this business separation (carve-out) program across the whole program, not a single…
Added 1 hour ago
PT
Senior Project Manager - Business Separation (Canada)
Peterson Technology Partners
Montreal, QC
- Full-time
…go-live. We are seeking a Canada-based Senior Project Manager to lead assigned workstreams of this business separation (carve-out) program across multiple business and functional…
Added 1 hour ago
S
Commercial Lead
SYSTRA
Toronto, ON
- Full-time
Added 1 hour ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Post-Secondary education or skilled trade certification required · Must have the right to work in the United States (citizenship or green card)
Added 1 hour ago
TH
Head, Division of Infectious Disease
The Hospital for Sick Children
Toronto, ON
- Full-time
Candidates must hold or be eligible for licensure with the College of Physicians and Surgeons of Ontario
Added 1 hour ago
II
Quality Engineer
Intero Integrity
Toronto, ON
- Full-time
Lead root cause analysis on failures and non-conformances, and follow through with corrective and preventive actions (NCR / CAPA).
Added 1 hour ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 hours ago
A
Solutions Architect / Solutions Engineer- Payments
Airwallex
Toronto, ON
- Full-time
This role can be based in SF, NYC, Seattle or Toronto (3 days in office), with implementation coverage across the US
Added 2 hours ago
TH
Medical Device Reprocessor
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 2 hours ago
BA
Sr. Site Lead- Sr. Project Manager
BNP Associates, Inc.
Toronto, ON
- Full-time
…immediate need for a Senior Project Manager / Site Support Lead to serve as the primary client-facing leader for BNP's baggage handling systems (BHS) program at Toronto Pearson…
Added 2 hours ago
A
Implementation Manager - Embedded Finance
Airwallex
Toronto, ON
- Full-time
This role can be based in SF, NYC, Seattle or Toronto (with 3 days in office requirement)
Added 2 hours ago
TH
Administrative Co-Ordinator
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 2 hours ago
FA
Operations Supervisor
FTAI Aviation
Montreal, QC
- Full-time
FTAI Aviation is seeking a driven Operations Supervisor to oversee shop floor activities and lead one or more operational departments. This role is critical in ensuring that production…
Added 2 hours ago
YS
Senior Health Manager
Yemen ShortList
Aden
- Part-time
Under the supervision of the Health Coordinator, the Senior Health Manager provides technical and managerial oversight for IRC Yemen’s health portfolio country wide. The portfolio covers…
Added 3 hours ago
AH
Medical Radiation Technologist II
Alberta Health Services
Lacombe, AB
- Part-time
…monitoring and review of all DI processes conducted on site. Technical troubleshooting. Ordering and maintenance of supplies inventory. Reviewing/monitoring financial, personnel and…
Added 3 hours ago
AH
Senior AI Architect
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Added 4 hours ago
CS
Instructor, Video Game Coding and Game Design (Calgary)
Circuit Stream
Calgary, AB
- $1,650 CAD / week
- Contract
…and excited to help young people discover where theirs might lead, you’ll thrive…
Added 4 hours ago
TC
Senior AI Solutions Lead Resource
ThirdEye CyberSecurity
Regina, SK
- Contract
Must have a minimum of five (5) years experience delivering software solutions; · Must have a minimum of two (2) years experience developing AI solutions;
Added 4 hours ago
MI
Senior Controls Engineer
Martinrea International
Brampton, ON
- Full-time
Job Summary: To provide technical leadership for advanced controls, automation, robotics, and technical support for manufacturing equipment and systems at Hydroform facility. This position…
Added 4 hours ago
Controller
Dentons
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Edmonton, AB · Calgary, AB
Lead the preparation of monthly, quarterly, and annual financial statements.
Added 5 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory
Added 5 hours ago
T
Head of IoT Services (12 Month Maternity Cover)
Trackunit
London, ON
- $99,000 to $123,000 CAD / year
- Full-time
We are looking for a Head of IoT Services to build and lead the organization that sits behind every successful Trackunit deployment. When a customer connects their first device, activates…

Valsoft Corporation

Customer Success Representative

Remote, Canada

Remote

$60,000 to $70,000 CAD / year · Full-time

Apply on jobs.workable.com About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $70,000 CAD / year
Job type: Full-time
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Posting language: English
Posted: Nov 5, 2026

Original job description

About Asteris

Asteris has helped veterinarians manage their diagnostic images since 2004, and we're still built by people who know veterinary medicine from the inside. Our Keystone Software Suite helps veterinary practices, hospitals, and specialists store, view, share, and report on diagnostic images easily and securely from anywhere. Asteris is part of Valsoft Corporation, which acquires and grows vertical market software companies.

The Role

As a Client Success Representative, you'll own the experience of our veterinary clients from their first day on the platform through every renewal. You'll onboard new practices, run Quarterly Business Reviews, solve everyday product questions, keep accounts healthy, and grow them through add-on modules.

This role suits someone who knows how a veterinary clinic actually runs, enjoys teaching, and isn't afraid to pick up the phone when an account needs attention. You'll work closely with our Sales, Product, and Support teams, act as the client's voice inside Asteris, and report to Jamie Phippen, Head of Customer Success.

Why Asteris

Made for vets, not adapted for them. Keystone is designed specifically for veterinary practices, from companion animal clinics to equine hospitals, rather than retrofitted from human medicine.
Clinical and software expertise under one roof. Asteris was founded by people with deep experience in both veterinary care and software, and we still build our products around feedback from the veterinarians and technicians who use them.
We take care of our clients ourselves. Our support team is in-house, so clients work with people who know them and the product, never a third-party call centre.
Connected to the tools vets already use. Keystone integrates with leading practice management systems, including DaySmart Vet and VetlinkPRO.
Stable backing, room to grow. As part of Valsoft Corporation, we have long-term stability while keeping the close-knit, family-values culture we were founded on.
Your voice shapes the product. The feedback you bring back from clients goes directly to the Product team.

What You'll Do

Onboarding

Lead new clients through implementation, from kickoff to go-live
Train veterinarians, technicians, and key stakeholders on the platform, virtually and occasionally on site
Set clear success goals with each practice and track progress against them

Quarterly Business Reviews (QBRs)

Prepare and run QBRs that review usage, outcomes, and goals for the next quarter
Build relationships with key stakeholders, including practice owners, medical directors, and practice managers
Share usage insights and recommend practical next steps for each practice

Product Troubleshooting

Answer day-to-day product questions and resolve basic technical issues
Escalate complex issues to Support or Product with clear, complete information
Follow up until each issue is fully resolved

Account Retention

Monitor account health and identify at-risk clients early
Proactively reach out to at-risk accounts with a plan to re-engage them
Relay client feedback to Product and leadership to shape the roadmap
Keep account notes, activities, and health scores current in Salesforce

Expansion

Identify clients who would benefit from additional Asteris add-on modules
Demonstrate the key benefits of add-on modules in a way that connects to each practice's goals and workflow
Run product demos during QBRs, check-ins, and onsite visits
Partner with Sales to move expansion opportunities forward and track them in Salesforce

How Success Is Measured

You'll own a book of business and be accountable for its health and growth, tracking and reporting on:

Net Revenue Retention (NRR): keeping and growing revenue across your accounts
Expansion revenue: new revenue from add-on modules and upgrades
Customer satisfaction (CSAT): how clients rate their experience with Asteris

You'll review these regularly with your manager and use them to prioritize where you spend your time.

What You Bring

Required

2+ years of experience in the veterinary industry (clinic, hospital, or veterinary-focused company)
Comfort training customers and explaining software to non-technical users
Confidence calling at-risk clients and having candid conversations about their experience
Willingness to travel up to 10–15% of the time, mainly to veterinary tradeshows, conferences, and occasional client sites

Nice to Have

Customer success, account management, or sales experience
Experience with Salesforce or a similar CRM
Experience running business reviews or presenting to clinic leadership

Who You Are

A team player who collaborates easily with Sales, Support, and Product
Outgoing and comfortable building relationships with everyone from technicians to practice owners
A natural demonstrator who can show clients the real-world benefits of add-on modules with ease
Detail-oriented, keeping accurate records and following through on every commitment
A fast learner who picks up new software quickly and enjoys teaching it to others
Client-focused, treating each practice's success as your own

What We Offer

Base salary, plus a performance bonus tied to NRR, expansion revenue, and CSAT targets
Comprehensive group benefits through Canada Life, including health, dental, vision, mental health, and paramedical coverage, plus life, AD&D, critical illness, and short- and long-term disability insurance
Access to a group retirement savings plan you can contribute to
Unlimited vacation after one year of service
Fully remote, work-from-home role (travel up to 10–15% to tradeshows, conferences, and client sites)
The chance to make a real impact on a growing team in a specialized, mission-driven industry

This posting is for an existing vacancy.

Asteris uses AI-assisted tools in our recruitment process to help screen, assess, or select applicants.

Asteris is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected characteristic. Accommodations are available on request throughout the hiring process.

Some screening questions may result in automatic disqualification.

Apply on jobs.workable.com About employer

More about this job

Responsibilities

The Customer Success Representative will manage the full client lifecycle, including onboarding, training, and conducting quarterly business reviews. They are responsible for maintaining account health, resolving product issues, and driving expansion revenue through add-on modules.

Requirements

Candidates must have at least 2 years of experience in the veterinary industry and possess strong communication and training skills. Proficiency with CRM software like Salesforce and the ability to travel occasionally for industry events are also required.

Skills

Customer success
Account management
Veterinary industry knowledge
Software training
Technical troubleshooting
Relationship building
Salesforce
CRM
Public speaking
Presentation skills
Client onboarding
Data analysis
Strategic planning
Communication
Problem solving

Benefits

Health insurance
Dental insurance
Vision insurance
Mental health coverage
Paramedical coverage
Life insurance
AD&D insurance
Critical illness insurance
Short-term disability insurance
Long-term disability insurance
Group retirement savings plan
Unlimited vacation

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Hiring contact

Jamie Phippen

Keywords

Customer Success
Veterinary
Diagnostic Imaging
Keystone Software Suite
SaaS
Onboarding
Quarterly Business Reviews
QBR
Account Retention
Salesforce
CRM
Technical Support
Product Troubleshooting
Net Revenue Retention
NRR
CSAT
Expansion Revenue
Implementation
Stakeholder Management
Practice Management Systems
DaySmart Vet
VetlinkPRO
Valsoft Corporation

Report this job

Work requirements

Jobs in Canada