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Added 14 mins ago
I
General Manager (Grand Prairie)
Indigo
AB · Alberta, Canada
- Full-time
The General Manager (Grand Prairie) is accountable for every aspect of the store’s performance, ensuring all areas of the store are achieving key results. They are responsible for leading a…
Added 14 mins ago
NB
Senior Mortgage Underwriter Bilingual Alt A
National Bank of Canada
Canada
- Full-time
…a real impact while advancing your career. Reporting to the Manager, Mortgage Underwriting you will be joining a dynamic group of…
Added 14 mins ago
CO
Director of Shelters and Housing
Christie Ossington Neighbourhood Centre
Toronto, ON
- Full-time
Christie Ossington Neighbourhood Centre (CONC) is a multi-service community organization supporting individuals and families through shelter, housing, food security, and community-based…
Added 14 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Vaudreuil-Dorion, QC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 14 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 14 mins ago
HP
Program Manager, Halifax Connector and Workforce Development
Halifax Partnership
Halifax, NS
- Contract
…workforce. The program connects participants (Connectees) with local business owners, industry professionals, and community leaders (Connectors) who volunteer to share valuable insights…
Added 15 mins ago
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Land Development Project Engineer / Designer
EXP
Calgary, AB
- Full-time
…engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world’s most complex challenges. Here,…
Added 15 mins ago
M
Sr. Marketing Manager, Core Surgical Innovations
Medtronic
Brampton, ON · CAN-ON Brampton
- Full-time
The Sr. Marketing Manager leads marketing strategy and execution for the Core Surgical Innovations portfolio, translating customer and market needs into plans that support portfolio growth…
Added 15 mins ago
Sr Analyst, Systems Management
University of Guelph
Guelph, ON
…providing core IT services and technology solutions to the U of G community. CCS has a progressive organizational culture, including a strong learning and development focus, and is…
Added 15 mins ago
Accountant-Shareholder Relations
Hatch
Mississauga, ON
…better world through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly…
Added 17 mins ago
PC
Manager, Learning & Development
Provincial Credit Union
Charlottetown, PE
- Full-time
We’re looking for a Manager, Learning & Development to lead and strengthen how our people learn, grow and develop. This is an opportunity to shape learning across the organization, build…
Added 30 mins ago
Community Development Manager - Burnaby
Canadian Blood Services
BC
Canadian Blood Services is looking for a Regular full-time Community Development Manager - Burnaby to join our dynamic Group Engagement & Sales Excellence team.
Added 30 mins ago
Community Development Manager - Lower Mainland
Canadian Blood Services
Vancouver, BC
Canadian Blood Services is looking for a Temporary full-time Community Development Manager - Lower Mainland to join our dynamic Group Engagement & Sales Excellence team.
Added 30 mins ago
MC
Financial Services Representative - Full Time - 5 Month Contract
Meridian Credit Union
Toronto, ON
- $50,000 to $53,000 CAD / year
- Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 30 mins ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
London, ON
- Other
Our Members are comprised of farm families, small business owners, and community builders who have spent their lives creating something that they’re proud of. The work you do here directly…
Added 30 mins ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
Calgary, AB
- Other
Our Members are comprised of farm families, small business owners, and community builders who have spent their lives creating something that they’re proud of. The work you do here directly…
Added 30 mins ago
FT
Assistant Manager, Sidney
Fountain Tire
Sidney, BC
- Other
At Fountain Tire, success is centered on providing an exceptional customer experience and building strong community relationships. Managers are leaders and builders who thrive on…
Added 30 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 30 mins ago
FB
Assistant Department Manager - Collingwood
Farm Boy Inc.
Collingwood, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 30 mins ago
LC
SAP Clerk- FT
Loblaw Companies Limited
Dartmouth, NS
- Full-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…
Added 30 mins ago
RB
Relationship Manager, Business Markets
Royal Bank of Canada
Montreal, QC
- Full-time
Business development and client acquisition and prospecting skills, including building and leveraging valuable Centers of Influence within the local business community
Added 30 mins ago
RB
Branch Manager
Royal Bank of Canada
Montreal, QC
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 30 mins ago
RB
Relationship Manager Commercial Financial Services
Royal Bank of Canada
Blainville, QC · Montreal, QC
- Full-time
As our Relationship Manager, Commercial Financial Services Trainee, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based…
Added 30 mins ago
GD
DYNAMITE - Team Leader FT - Les Avenues Vaudreuil
Groupe Dynamite, Inc Garage
Vaudreuil-Dorion, QC · Vaudreuil, Quebec
- Full-time
…wardrobe. With stores across North America and an ever-growing community, we’re building a team that shows up boldly and makes an impact. If you're ready to bring an elevated presence and…
Added 30 mins ago
GD
DYNAMITE - Sales Associate FT - Quartier DIX30 (Square)
Groupe Dynamite, Inc Garage
Brossard, QC
- Full-time
…wardrobe. With stores across North America and an ever-growing community, we’re building a team that shows up boldly and makes an impact. If you're ready to bring an elevated presence and…

Van Cleef & Arpels

Regional Trainer, Canada

Toronto, ON, Canada

Expected salary range: $115,000.00 to $125,000.00. · Full-time

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Job details

Pay: Expected salary range: $115,000.00 to $125,000.00.
Job type: Full-time
Apply by: Dec 5, 2026
Experience: 3-5 years’ experience in Training/Learning & Development
Posting language: English
Posted: Nov 5, 2026

Original job description

The Regional Trainer – Van Cleef & Arpels Canada is responsible for execution of company training programs for specified territory to communicate the Maison message and to effectively help teams to evolve strategic selling skills and after sales service management techniques. Empower retail and wholesale boutique staff to grow sales, elevate client experience, and ensure a consistent boutique experience.

Responsibilities

Manage and support the implementation of all coaching and training related activities in the region in coordination with manager. Program topics include, but are not limited to sales generation, client experience, Maison heritage, product knowledge, and after sales service
Enhance quality and maintain integrity of the Maison image by training/coaching the sales associates in all aspects of service and selling. Will conduct classroom trainings, conduct individual coaching and role plays; assist with actual client sales, and events as appropriate
Partner with store management to train and coach boutique staff to provide the highest level of customer service to support the growth of sales revenue. In partnership with manager and Retail department, coach the performance of store management teams to maximize and best leverage the individual talents of their staff
Work to enhance and refine the ability of VCA sales staff to reach, develop and expand client relations in new ways to achieve and exceed sales targets, as needed and in partnership with CRM team
Provide detailed recaps for all store visits and work with store manager to develop action plan for next steps based on visit findings; support with implementation of action plan as needed
Partner with manager to develop and disseminate content that meets the ever-changing demands and challenges of the business
Facilitate inductions to properly integrate new team members into the Maison
Organize, administer and deliver training modules to retail and wholesale staff as needed. Handle initiatives in obtaining appropriate equipment, room set up, timeliness, organizational skills, being prepared for all eventualities, and successfully coming up with creative solutions when issues may arise
Manage, track and adhere to regional T&E budget as provided by manager. Plan monthly schedule in accordance with business needs and budget adherence
Analyze and regularly report to management on all programs and performance within region. Liaise with management to create a culture of transparent communication across all channels

Competencies

Delivers efficiently
Works in a team
Understands and resolves issues
Eager to learn
Coordinates with others

Qualifications

Bachelor’s Degree in a related business field preferred
3-5 years’ experience in Training/Learning & Development
3-5 years’ experience in Luxury Sales & Management preferred
High level of selling skills knowledge, and presentation skills
Gemological knowledge and luxury brand management is preferred
Ability to stand for extended periods of time
Ability to travel domestic and internationally, up to 75% of the time
Strong acumen and understanding of Microsoft office: Powerpoint, Excel and Word
Ability to understand and coach employees to performance through KPI’s, Objectives and Client treatment
Excellent verbal and written communication skills
Ability to socialize, engage and communicate with diverse groups of individuals, on a regular basis

We Offer – Canada

Richemont cares about our associates’ health and wellbeing and offers a comprehensive benefits program to support you and your loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. We offer access to the employee assistance program to support you and your household members through life’s challenges. The company offers income protection solutions including life insurance, disability benefits, wellness reimbursement, and the RRSP program with employer match. Understanding the importance of work-life balance, our package includes a maternity leave top-up program and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future!

Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.

Expected salary range: $115,000.00 to $125,000.00. Salary will be determined based on relevant skills and experience.

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More about this job

Responsibilities

Deliver and coordinate regional training, coaching, onboarding, and sales development programs for retail and wholesale boutique teams. Monitor program and store performance, provide visit recaps and action plans, manage regional training logistics and budgets, and collaborate with store, retail, and CRM teams to improve sales and client experience.

Requirements

A related business bachelor's degree is preferred, along with 3–5 years of training or learning and development experience; 3–5 years of luxury sales and management experience is also preferred. Candidates should have strong selling, presentation, communication, and Microsoft Office skills, be able to coach performance using KPIs, and be willing to travel domestically and internationally up to 75% of the time.

Skills

Training And Development
Luxury Sales
Coaching
Presentation Skills
Client Experience
Customer Service
After-Sales Service
Sales Performance Management
KPI Coaching
Product Knowledge
Team Collaboration
Communication
Microsoft PowerPoint
Microsoft Excel
Microsoft Word

Benefits

Health Insurance
Dental Insurance
Prescription Drug Coverage
Vision Insurance
Employee Assistance Program
Life Insurance
Disability Benefits
Wellness Reimbursement
RRSP With Employer Match
Maternity Leave Top-Up
Paid Time Off
Volunteer Time Off

Visa sponsorship

Not detected in the job text

Keywords

Training And Development
Learning And Development
Luxury Retail
Luxury Sales
Sales Coaching
Client Experience
Customer Service
After-Sales Service
Maison Heritage
Product Knowledge
Sales Generation
CRM
Key Performance Indicators
Performance Management
Retail Management
Wholesale
Onboarding
Training Modules
Classroom Training
Role-Playing
Action Plans
Training Budget
Travel
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
Gemological Knowledge
Luxury Brand Management

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