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Added 6 mins ago
S
Sales Consultant Trainee
Sysco
ON · Sysco Southwestern Ontario
- Full-time
…for a full-time territory assignment within six months post onboarding/training. The candidate will work closely with the District Sales Manager (DSM), handling assigned responsibilities…
Added 6 mins ago
FN
Specialist Investigations, Risk Management
First National Financial LP
Toronto, ON · East York, ON
- Full-time
Added 6 mins ago
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Retail Operations Manager
PetSmart
Toronto, ON · North York, ON
- Full-time
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing…
Added 21 mins ago
PC
Wealth Planning Assistant
Prospera Credit Union
New Westminster, BC
- Part-time
Client meeting preparation: preparing applicable statements/paperwork/onboarding documents, customer reminders (including materials to bring to meeting), post meeting duties, follow-up and…
Added 21 mins ago
VG
Service Coordinator
Veralto Global
London, ON
- Full-time
As a Service Coordinator at Trojan Technologies, you will work closely with a Project Manager to help our customers meet their water quality objectives. This includes customer guidance…
Added 22 mins ago
B
Senior Content Designer
BMO
Toronto, ON · BMOPLACE
- Full-time
You turn complex information and customer problems into experiences that feel simple, clear and human. You don’t just write the words that go into an experience. You help define the…
Added 36 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Markham, ON
- Full-time
…deliver the best service in the industry to our clients - our customer obsession has led to our…
Added 36 mins ago
T
Operations Officer III
TD
Mississauga, ON
- Full-time
Prioritize and complete own workload to meet SLA requirements for service and productivity and / or support team manager in prioritizing and managing team workload
Added 36 mins ago
T
Data Engineer II
TD
Toronto, ON
- Full-time
Added 36 mins ago
T
Senior Regional Manager, Financial Planning
TD
Aurora, ON
- Full-time
…achieve their financial goals while delivering a legendary customer experience is what drives our business success, new business and client loyalty. We do this by knowing our clients,…
Added 36 mins ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
Added 36 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Halifax, NS
- Full-time
…deliver the best service in the industry to our clients - our customer obsession has led to our…
Added 36 mins ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 36 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Saint John, NB
- Full-time
…deliver the best service in the industry to our clients - our customer obsession has led to our…
Added 36 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Calgary, AB
- Full-time
…deliver the best service in the industry to our clients - our customer obsession has led to our…
Added 36 mins ago
T
Catastrophe Claims Advisor - Bilingual French/English
TD
Montreal, QC
- Full-time
…deliver the best service in the industry to our clients - our customer obsession has led to our…
Added 36 mins ago
T
Sr. IT Data Analyst
TD
Toronto, ON
- Full-time
…Risk Management systems (Oracle - Transaction Monitoring and Customer Risk Rating solutions). You will have the opportunity to engage in cross team initiatives beyond your immediate project…
Added 36 mins ago
T
Counsel II
TD
Toronto, ON
- Full-time
Support product enhancements, strategic initiatives and changes to business processes, distribution models and customer journeys
Added 36 mins ago
T
Financial Planner
TD
Hamilton, ON · London, ON · ON
- Full-time
Added 37 mins ago
SC
Sales Consultant Trainee
Sysco Canada Inc.
ON · Ontario, Canada
- Full-time
…for a full-time territory assignment within six months post onboarding/training. The candidate will work closely with the District Sales Manager (DSM), handling assigned responsibilities…
Added 37 mins ago
BL
Talent Acquisition Specialist / Recruiter
Brunswick Lift Rentals
AB · Edmonton, AB
- Full-time
Coordinate onboarding from accepted offer through start date, including documentation, internal handoffs, schedules, system requests, and manager readiness.
Added 37 mins ago
SB
Wireless Sales Supervisor
Staples Business
Mississauga, ON
- Full-time
As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning…
Added 37 mins ago
GA
Human Resources Manager
GDI Ainsworth
Mississauga, ON
- $80,000 to $95,000 CAD / year
- Full-time
…30,000 team members who contribute to the success of GDI and our customer’s businesses. With almost a century of facility service experience, state of the art business practices,…
Added 37 mins ago
BL
Talent Acquisition Specialist / Recruiter
Brunswick Lift Rentals
Stoney Creek, NB
- Full-time
Coordinate onboarding from accepted offer through start date, including documentation, internal handoffs, schedules, system requests, and manager readiness.
Added 37 mins ago
GE
Payroll Specialist + HR Operations
G&W Electric Co.
Brampton, ON
- Full-time
Reporting to the Senior HR Manager, The Payroll Specialist is responsible for end-to-end administration of payroll and payroll related programs for 500+ employees while supporting key Human…

Van Cleef & Arpels

Regional Trainer, Canada

Toronto, ON, Canada

Expected salary range: $115,000.00 to $125,000.00. · Full-time

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Job details

Pay: Expected salary range: $115,000.00 to $125,000.00.
Job type: Full-time
Apply by: Dec 5, 2026
Experience: 3-5 years’ experience in Training/Learning & Development
Posting language: English
Posted: Nov 5, 2026

Original job description

The Regional Trainer – Van Cleef & Arpels Canada is responsible for execution of company training programs for specified territory to communicate the Maison message and to effectively help teams to evolve strategic selling skills and after sales service management techniques. Empower retail and wholesale boutique staff to grow sales, elevate client experience, and ensure a consistent boutique experience.

Responsibilities

Manage and support the implementation of all coaching and training related activities in the region in coordination with manager. Program topics include, but are not limited to sales generation, client experience, Maison heritage, product knowledge, and after sales service
Enhance quality and maintain integrity of the Maison image by training/coaching the sales associates in all aspects of service and selling. Will conduct classroom trainings, conduct individual coaching and role plays; assist with actual client sales, and events as appropriate
Partner with store management to train and coach boutique staff to provide the highest level of customer service to support the growth of sales revenue. In partnership with manager and Retail department, coach the performance of store management teams to maximize and best leverage the individual talents of their staff
Work to enhance and refine the ability of VCA sales staff to reach, develop and expand client relations in new ways to achieve and exceed sales targets, as needed and in partnership with CRM team
Provide detailed recaps for all store visits and work with store manager to develop action plan for next steps based on visit findings; support with implementation of action plan as needed
Partner with manager to develop and disseminate content that meets the ever-changing demands and challenges of the business
Facilitate inductions to properly integrate new team members into the Maison
Organize, administer and deliver training modules to retail and wholesale staff as needed. Handle initiatives in obtaining appropriate equipment, room set up, timeliness, organizational skills, being prepared for all eventualities, and successfully coming up with creative solutions when issues may arise
Manage, track and adhere to regional T&E budget as provided by manager. Plan monthly schedule in accordance with business needs and budget adherence
Analyze and regularly report to management on all programs and performance within region. Liaise with management to create a culture of transparent communication across all channels

Competencies

Delivers efficiently
Works in a team
Understands and resolves issues
Eager to learn
Coordinates with others

Qualifications

Bachelor’s Degree in a related business field preferred
3-5 years’ experience in Training/Learning & Development
3-5 years’ experience in Luxury Sales & Management preferred
High level of selling skills knowledge, and presentation skills
Gemological knowledge and luxury brand management is preferred
Ability to stand for extended periods of time
Ability to travel domestic and internationally, up to 75% of the time
Strong acumen and understanding of Microsoft office: Powerpoint, Excel and Word
Ability to understand and coach employees to performance through KPI’s, Objectives and Client treatment
Excellent verbal and written communication skills
Ability to socialize, engage and communicate with diverse groups of individuals, on a regular basis

We Offer – Canada

Richemont cares about our associates’ health and wellbeing and offers a comprehensive benefits program to support you and your loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. We offer access to the employee assistance program to support you and your household members through life’s challenges. The company offers income protection solutions including life insurance, disability benefits, wellness reimbursement, and the RRSP program with employer match. Understanding the importance of work-life balance, our package includes a maternity leave top-up program and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future!

Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.

Expected salary range: $115,000.00 to $125,000.00. Salary will be determined based on relevant skills and experience.

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More about this job

Responsibilities

Deliver and coordinate regional training, coaching, onboarding, and sales development programs for retail and wholesale boutique teams. Monitor program and store performance, provide visit recaps and action plans, manage regional training logistics and budgets, and collaborate with store, retail, and CRM teams to improve sales and client experience.

Requirements

A related business bachelor's degree is preferred, along with 3–5 years of training or learning and development experience; 3–5 years of luxury sales and management experience is also preferred. Candidates should have strong selling, presentation, communication, and Microsoft Office skills, be able to coach performance using KPIs, and be willing to travel domestically and internationally up to 75% of the time.

Skills

Training And Development
Luxury Sales
Coaching
Presentation Skills
Client Experience
Customer Service
After-Sales Service
Sales Performance Management
KPI Coaching
Product Knowledge
Team Collaboration
Communication
Microsoft PowerPoint
Microsoft Excel
Microsoft Word

Benefits

Health Insurance
Dental Insurance
Prescription Drug Coverage
Vision Insurance
Employee Assistance Program
Life Insurance
Disability Benefits
Wellness Reimbursement
RRSP With Employer Match
Maternity Leave Top-Up
Paid Time Off
Volunteer Time Off

Visa sponsorship

Not detected in the job text

Keywords

Training And Development
Learning And Development
Luxury Retail
Luxury Sales
Sales Coaching
Client Experience
Customer Service
After-Sales Service
Maison Heritage
Product Knowledge
Sales Generation
CRM
Key Performance Indicators
Performance Management
Retail Management
Wholesale
Onboarding
Training Modules
Classroom Training
Role-Playing
Action Plans
Training Budget
Travel
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
Gemological Knowledge
Luxury Brand Management

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