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Added 1 min ago
VC
Customer Success Representative
Valsoft Corporation
Remote, Canada
- $60,000 to $70,000 CAD / year
- Full-time
- Remote
…new practices, run Quarterly Business Reviews, solve everyday product questions, keep accounts healthy, and grow them through add-on…
Added 30 mins ago
GA
Sales Associate - West Edmonton Mall
Groupe APP - APP Group
AB · Edmonton, AB
- Part-time
Reporting to the Store Manager, the Sales Associate provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day…
Added 30 mins ago
R
Founding Product & Solutions Lead
Rainharbor
Toronto, ON
- Full-time
…understanding how their work actually gets done, getting our product live inside their own environment, and making sure it delivers. Then you turn what you see into the product, and shape,…
Added 30 mins ago
GA
Associé(e) à la vente / Sales Associate - Royalmount
Groupe APP - APP Group
Montreal, QC
- Full-time
Reporting to the Store Manager, the Sales Associate provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day…
Added 30 mins ago
W
Senior Manager, Indirect Tax (contract)
Wealthsimple
Canada
- Contract
Manage multi-jurisdictional tax registrations and nexus monitoring, adapting to fast expansions into new product lines and geographic markets
Added 30 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 30 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Organize backroom product and follow Backroom Inventory Management (BIMI) processes
Added 46 mins ago
BD
Packaging Associate
BD Diesel
Abbotsford, BC
- Full-time
…communication. Ultimately it means a better work environment and…
Added 1 hour ago
D
Operations Manager (Labels)
DCM
Brampton, ON
- $93,755 to $117,194 CAD / year
- Full-time
As an Operations Manager (Labels), you’ll lead day-to-day operations to keep production safe, efficient, and productive. You’ll manage the Scheduling, Press, Rewinding, and Receiving teams,…
Added 1 hour ago
E
Technicien(ne) de service sur le terrain - Équipements industriels / Field Service Technician
Elopak
Boisbriand, QC
- Full-time
Reporting to the Technical Manager, the Field Service Technician serves as the primary technical point of contact for our customers. In this role, you will support customers within your…
Added 1 hour ago
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Store Manager - CF Pacific Center
Groupe APP - APP Group
Vancouver, BC
- Full-time
As Store Manager, you are an integral part of our brands’ image and store performance.
Added 1 hour ago
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RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Senior Product Manager – Enterprise AI to provide end-to-end product leadership for enterprise AI initiatives. The ideal candidate will have strong experience…
Added 1 hour ago
I
Technical Sales Manager - AI Software & Services
Intersog
Remote, Canada
- Full-time
- Remote
We are looking for a Technical Sales Manager to drive sales of our AI-powered products and software services.
Added 1 hour ago
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Merchandise Execution Associate Part Time - 7236 Timmins
The Home Depot
Timmins, ON
- Part-time
…experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and…
Added 1 hour ago
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HR Business Partner - Talent & Employee Relations
Bimeda
Cambridge, ON
- Full-time
Added 1 hour ago
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Key Account Manager - Metro
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Mississauga, ON
- $86,200 to $115,000 CAD / year
- Full-time
The Key Account Manager is responsible for the effective development and implementation of the customer business plans for Metro Ontario/Food Basics. He/She will also be tasked with…
Added 1 hour ago
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Responsible AI Oversight Manager
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Calgary, AB · Edmonton, AB · Toronto, ON
- Full-time
As ATB’s next Responsible AI Oversight Manager, you will act as the front door for ATB's AI intake and assessment process, reporting to the MD, AI Strategy Alignment & Oversight. This role…
Added 1 hour ago
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Personal Banking Associate Trainee (Mandarin or Cantonese Language Skills an asset)
TD
Richmond, BC
- Full-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…
Added 1 hour ago
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Social Media Surveillance Officer
TD
Toronto, ON
- Full-time
The Social Media Surveillance Office (SMSO) reports to the Manager, Social Media Surveillance, Wealth Advice Business Controls. This role helps Wealth businesses across Canada use social…
Added 1 hour ago
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Customer Experience Associate - Spanish Language Skills an Asset
TD
Burnaby, BC
- Part-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…
Added 1 hour ago
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Interim Store Director (10 Month Contract)
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…Sephora’s objectives and policies. Reporting to the District Manager the Store Director’s team can include our Talent & Business Operations Managers, Client Experience Managers, and Beauty…
Added 1 hour ago
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Senior Finance Manager, AI Business Solutions
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- Full-time
We are looking for a deeply analytical Senior Finance Manager, AI Business Solutions (ABS), for the Canada Enterprise Finance team. This is a fantastic opportunity to become a trusted…
Added 1 hour ago
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DCN Project Engineering Manager
SLB
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- Full-time
Will work closely with Sales, Project Manager, other Project Services, Supply Chain, Quality, and Manufacturing Plant to execute the Product Delivery / Project in accordance with the as…
Added 2 hours ago
A
Manager, PPC Marketing (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
…closely coordinate with Agoda’s senior management, marketing and product teams, while managing and expanding a team of talented pricing campaign managers and…
Added 2 hours ago
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Senior Analyst (Supply Analytics, Bangkok-based, Relocation provided)
Agoda
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- Full-time
…and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the…

Van Cleef & Arpels

Regional Trainer, Canada

Toronto, ON, Canada

Expected salary range: $115,000.00 to $125,000.00. · Full-time

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Job details

Pay: Expected salary range: $115,000.00 to $125,000.00.
Job type: Full-time
Apply by: Dec 5, 2026
Experience: 3-5 years’ experience in Training/Learning & Development
Posting language: English
Posted: Nov 5, 2026

Original job description

The Regional Trainer – Van Cleef & Arpels Canada is responsible for execution of company training programs for specified territory to communicate the Maison message and to effectively help teams to evolve strategic selling skills and after sales service management techniques. Empower retail and wholesale boutique staff to grow sales, elevate client experience, and ensure a consistent boutique experience.

Responsibilities

Manage and support the implementation of all coaching and training related activities in the region in coordination with manager. Program topics include, but are not limited to sales generation, client experience, Maison heritage, product knowledge, and after sales service
Enhance quality and maintain integrity of the Maison image by training/coaching the sales associates in all aspects of service and selling. Will conduct classroom trainings, conduct individual coaching and role plays; assist with actual client sales, and events as appropriate
Partner with store management to train and coach boutique staff to provide the highest level of customer service to support the growth of sales revenue. In partnership with manager and Retail department, coach the performance of store management teams to maximize and best leverage the individual talents of their staff
Work to enhance and refine the ability of VCA sales staff to reach, develop and expand client relations in new ways to achieve and exceed sales targets, as needed and in partnership with CRM team
Provide detailed recaps for all store visits and work with store manager to develop action plan for next steps based on visit findings; support with implementation of action plan as needed
Partner with manager to develop and disseminate content that meets the ever-changing demands and challenges of the business
Facilitate inductions to properly integrate new team members into the Maison
Organize, administer and deliver training modules to retail and wholesale staff as needed. Handle initiatives in obtaining appropriate equipment, room set up, timeliness, organizational skills, being prepared for all eventualities, and successfully coming up with creative solutions when issues may arise
Manage, track and adhere to regional T&E budget as provided by manager. Plan monthly schedule in accordance with business needs and budget adherence
Analyze and regularly report to management on all programs and performance within region. Liaise with management to create a culture of transparent communication across all channels

Competencies

Delivers efficiently
Works in a team
Understands and resolves issues
Eager to learn
Coordinates with others

Qualifications

Bachelor’s Degree in a related business field preferred
3-5 years’ experience in Training/Learning & Development
3-5 years’ experience in Luxury Sales & Management preferred
High level of selling skills knowledge, and presentation skills
Gemological knowledge and luxury brand management is preferred
Ability to stand for extended periods of time
Ability to travel domestic and internationally, up to 75% of the time
Strong acumen and understanding of Microsoft office: Powerpoint, Excel and Word
Ability to understand and coach employees to performance through KPI’s, Objectives and Client treatment
Excellent verbal and written communication skills
Ability to socialize, engage and communicate with diverse groups of individuals, on a regular basis

We Offer – Canada

Richemont cares about our associates’ health and wellbeing and offers a comprehensive benefits program to support you and your loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. We offer access to the employee assistance program to support you and your household members through life’s challenges. The company offers income protection solutions including life insurance, disability benefits, wellness reimbursement, and the RRSP program with employer match. Understanding the importance of work-life balance, our package includes a maternity leave top-up program and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future!

Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.

Expected salary range: $115,000.00 to $125,000.00. Salary will be determined based on relevant skills and experience.

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More about this job

Responsibilities

Deliver and coordinate regional training, coaching, onboarding, and sales development programs for retail and wholesale boutique teams. Monitor program and store performance, provide visit recaps and action plans, manage regional training logistics and budgets, and collaborate with store, retail, and CRM teams to improve sales and client experience.

Requirements

A related business bachelor's degree is preferred, along with 3–5 years of training or learning and development experience; 3–5 years of luxury sales and management experience is also preferred. Candidates should have strong selling, presentation, communication, and Microsoft Office skills, be able to coach performance using KPIs, and be willing to travel domestically and internationally up to 75% of the time.

Skills

Training And Development
Luxury Sales
Coaching
Presentation Skills
Client Experience
Customer Service
After-Sales Service
Sales Performance Management
KPI Coaching
Product Knowledge
Team Collaboration
Communication
Microsoft PowerPoint
Microsoft Excel
Microsoft Word

Benefits

Health Insurance
Dental Insurance
Prescription Drug Coverage
Vision Insurance
Employee Assistance Program
Life Insurance
Disability Benefits
Wellness Reimbursement
RRSP With Employer Match
Maternity Leave Top-Up
Paid Time Off
Volunteer Time Off

Visa sponsorship

Not detected in the job text

Keywords

Training And Development
Learning And Development
Luxury Retail
Luxury Sales
Sales Coaching
Client Experience
Customer Service
After-Sales Service
Maison Heritage
Product Knowledge
Sales Generation
CRM
Key Performance Indicators
Performance Management
Retail Management
Wholesale
Onboarding
Training Modules
Classroom Training
Role-Playing
Action Plans
Training Budget
Travel
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
Gemological Knowledge
Luxury Brand Management

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