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Added 11 mins ago
S
store manager, East York, ON
Starbucks
Toronto, ON
- $59,400 to $78,450 CAD / year
…delight and uplift customers through a human connection. Their work goes beyond a perfectly made beverage; it’s about human connection. They enjoy being able to achieve these aspirations…
Added 11 mins ago
E
Administrator/General Manager/Executive Director
Extendicare
Maple, ON · Sherwood Court
- Full-time
Added 11 mins ago
G
Service manager
GoSecure
Saint John, NB · Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
GoSecure offers a creative and challenging work environment, a competitive benefit package, and a great atmosphere to foster career growth. Come put your career on the leading edge and…
Added 11 mins ago
Senior Manager, Real Estate Operations, Saskatchewan 1
Bell
Regina, SK
…with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re…
Added 26 mins ago
SAP Payroll & Time Functional Consultant
City of Mississauga
Mississauga, ON
…SAP HR systems and processes. The role operates in a hybrid work environment, with office presence required at Mississauga City Hall, 300 City Centre Drive,…
Added 26 mins ago
RE
Youth Care Leader - Corman Park, SK
Ranch Ehrlo Society
Martensville, SK
- Full-time
Strong collaborative skills to work effectively within a team environment.
Added 26 mins ago
MN
Solutions Architect - 6 month contract
Modern Niagara
Hamilton, ON · Vaughan, ON
- Full-time
Own the end-to-end solution architecture for Epicor ERP, including configuration, customization, security, environment management, and extension strategy.
Added 26 mins ago
SW
Lobby Experience Team Keyholder
Science World
Vancouver, BC
- Full-time
…visitors, our members, our volunteers and each other. You will work in an environment where we believe in developing our employees and growing their strengths, while focusing on our values:…
Added 26 mins ago
BR
Regional Technical Services Manager
BGO Real Estate
AB · Calgary, AB
- Full-time
…make a meaningful impact. We offer a competitive total rewards package, including comprehensive benefits and an annual discretionary bonus. You'll work in a supportive, team-oriented…
Added 26 mins ago
A
Guest Service Agent - Night Auditor (Full Time)
AccorHotel
Edmonton, AB
- Full-time
Ability to work well under pressure in a fast paced environment and manage conflicting priorities
Added 41 mins ago
MC
Procurement and Contracts Specialist
Medical Council of Canada
Ottawa, ON
- $86,000 to $97,000 CAD / year
- Contract
You’ll be immersed in a collaborative and inclusive work environment that fosters professional development and work-life balance.
Added 41 mins ago
T
Personal Banking Associate Trainee (Full time)- Gatineau De La Gappe
TD
Gatineau, QC
- Full-time
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common…
Added 41 mins ago
T
Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common…
Added 41 mins ago
T
Bus Operations Support Lead I
TD
Toronto, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 41 mins ago
T
Relationship Manager
TD
Kelowna, BC
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 41 mins ago
T
Personal Banker Trainee
TD
Thornbury, ON
- Full-time
Participate fully as a team member, help build a positive and diverse work environment, willingly assist and mentor others in the completion of work activities, and address communication…
Added 41 mins ago
T
Senior Group Risk Analyst, ILED (5026)
TD
Toronto, ON
- Full-time
Participate fully as a member of the CORM ILED team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely…
Added 41 mins ago
Administration and Quality Support - Challenger (Cambridge)
Fastfrate Group
Cambridge, ON
This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group…
Added 41 mins ago
Home Health Care - Specialist Rehab Product
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. John's, NL
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and…
Added 41 mins ago
Heavy Duty/Automotive Journeyman
Calm Air Human Resources
Winnipeg, MB
Along with being one of Manitoba’s Top Employers, we are proud to provide a cooperative and enriching work environment. In addition to a strong compensation package, Calm Air provides…
Added 41 mins ago
Avionics Manager
Calm Air Human Resources
Winnipeg, MB
…communities we serve. We are only as good as the employees who work with us. We are looking for highly motivated, well-organized individuals, who work well in a fast-paced environment, to…
Added 41 mins ago
Development Manager, Land Development
Great Gulf Group
Toronto, ON
…same: building great spaces that inspire the people who live, work, and play in them. Today, our multi-faceted business spans commercial, mixed-use and residential development, construction…
Added 41 mins ago
D
Hardware Engineering Manager
Daanaa
Vancouver, BC
- Full-time
We are growing here at Daanaa and are looking for a Hardware Engineering Manager to lead our hardware engineering team and drive the development of next-generation power electronics from…
Added 41 mins ago
D
HR Manager
DWF
Toronto, ON
- Full-time
Nurturing talent is very important to us. We are committed to equal opportunities in all areas of work and business. We want people to achieve their best, which will positively impact our…
Added 56 mins ago
HI
Case Management Nurse
Home Instead of East Toronto
Toronto, ON
- $65,000 to $85,000 CAD / year
- Contract
…compassion, respect, and professionalism, ensuring a positive work environment for our team. We are actively looking for a contract full time Nurse Manager, to be responsible for the…

Vancity

Account Manager II - 4th Avenue

Vancouver, BC, V6K 1P1, Canada

This role offers a salary range of $38.32 to $42.65 per hour. · Full-time

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Job details

Pay: This role offers a salary range of $38.32 to $42.65 per hour.
Job type: Full-time
Experience: Financial Industry Experience- 3 years of member service experience in the financial industry
Posting language: English
Posted: Nov 2, 2026

Original job description

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As an Account Manager II, you will demonstrate excellence in customer service through solid communication and interpersonal skills, as you engage face-to-face with our membership. By demonstrating your subject matter expertise in the financial industry, you will build trust with our members and be able to ask exploratory questions to determine their goals, current and future needs. By working collaboratively with our members, you will provide best advice and create plans to help them achieve their financial goals.

As a result of your work Vancity will have more members with a high level of loyalty doing more of their business with Vancity helping us redefine wealth consistent with branch objectives.

This is a Full-time, Permanent role based at our 4th Avenue Community Branch (Branch 11) and will report directly to the Assistant Branch Manager.

How You'll Make an Impact:

Providing comprehensive, financial and relationship-based advice in order to grow and maintain assigned and unassigned members' portfolios
Identifying and assessing member/prospect needs to provide appropriate products and services which include signature lending, secured lending, mortgages, term deposits and the like
Recognizing and making appropriate referrals to Vancity Specialized Teams such as Sustainable Wealth Management, Wealth Protection, Business Banking and others, to deliver comprehensive support to our members
Meeting targets as defined by objectives that will contribute to profitability for the branch and Vancity
Applying branch service standards, policies, procedures and controls to meet compliance requirements and mitigate risk

What You’ll Bring to the Team:

A High school diploma- At a minimum, you have graduated high school and/or equivalent
Minimum of 2 years in an Account Manager role
Completion of Financial Planning Coursework- You have taken Fundamentals of Personal Financial Planning or Financial Planning 1 and two additional courses in a Certified Financial Planner (CFP) core curriculum program.
Completed Investments coursework - You have taken Investment Funds in Canada (IFC) or Canadian Investment Funds Course (CIFC) or Canadian Securities Course (CSC)
Financial Industry Experience- 3 years of member service experience in the financial industry

Extra Skills That Set You Apart:

Banking and/or call center experience would be an asset
Lending experience

You’ll Thrive Here If You Are:

Resourceful– You understand and utilize the network of resources available to you and can independently formulate appropriate solutions for your members
Tech-savvy – People often say you’re a quick learner and great with technology & systems
A strong relationship builder– You find it easy to get to know others and build trust
Ready for a challenge – You have a positive attitude and are able to work in a fast-paced changing environment

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a salary range of $38.32 to $42.65 per hour. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

The Account Manager will provide comprehensive financial and relationship-based advice to grow and maintain member portfolios. They will identify member needs to offer appropriate products and services while meeting branch profitability targets.

Requirements

Candidates must have a high school diploma, at least 2 years of account management experience, and 3 years of financial industry experience. Completion of specific financial planning and investment coursework is also required.

Skills

Customer service
Financial planning
Relationship management
Lending
Mortgages
Investment funds
Financial advisory
Communication
Interpersonal skills
Risk mitigation
Compliance
Portfolio management

Benefits

Flexible benefit packages
Generous vacation
Statutory holidays
Care days
Health and dental benefits
Defined benefit pension

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Credit Union
Financial Planning
Lending
Mortgages
Investment Funds in Canada
IFC
CIFC
CSC
Wealth Management
Business Banking
Portfolio Management
Compliance
Risk Management
Customer Service
Relationship Building
Financial Industry
Sustainable Wealth Management

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